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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 1190

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V
Venkateshwara Guda
from Chennai, Tamil Nadu
Nov 3, 2007
Resolved
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To
Mr Anirudh Kamani,
Head - Customer Service,
ICICI Bank Ltd.,

This is Venkateshwara Guda and I have an Account (Unfortunately) with ICICI Bank for the past few years and its a salary account[protected] with 0 balance and I have received the shock of my life today.

Your bank has debited all the money from my account. It shows a debit of Rs:10,698/- without any intimation and I would like to bring to your notice that I had called up your customer Care department to ask them and they said that its against a credit card bill. Please note that the debit was on 16th Oct 2007. Please note as per the customer care agent, the credit card owner's personal details do not match with mine.

Did I authorize to access my account???? Why was it done without my authorization??... The transfer was made to cover my car loan EMI. This amounts to Bank fraud by ICICI bank itself.

I will further make no payments until the issue is resolved and assure you that I will take legal actions against ICICI Bank for the breach of trust.

I also have loan going on with the bank and the EMI will be put on hold until I receive a response from Mr.Kamani.

I would advice all the ICICI bank customers to be aware of the catchline 'Hum Hain Na' as the bank can debit the money without authorisation.

Thanks
Venkateshwara GS
[protected]
Aug 13, 2020
Complaint marked as Resolved 

ICICI Bank Ltd — Account is debited without any information

I have saving account with ICICI Bank Ltd,Ground Floor, 239/1 AA,Kanika Hotel, Civil Lines,JHANSI , 284001. I deposited some amount in my account and the counter man checked my amount. On 26th September 2007 the bank debited my account with Rs. 500/- with out any information and when I visit my branch they told me that while I deposited the amount there is one false note in the bundle. But I say that when the counter man checked the bundle then why he not told me and how I imagine that its my note. Futher I ask to show me note they told me that they distroyed the same. I am not satisfied with their answer. So kindly help me.
Dear Sir,

I have message in my mobile that ICICI BANK

ARUNKUMAR GUPTHA MANSAROVAR BRANCH JAIPUR.

Savings Account no :[protected]
Pan No : APTPG3390.

Is this correct?

Call me : [protected]

Thanks & Regards,
Sivakumar.D

ICICI Bank Ltd — Auto debit of my a/c

Dear sir,

my self suresh chand thakur, my salary a/c in icici bank ltd phase-7 mohali punjab. a/c no[protected], ICICI bank auto debit INR 25000 (twenty five thousand) of accout, plz help wat i do ???


regards

suresh chand thakur
My name A. Natraj having a senior citizen account with Nungambakam branch, Chennai. am a dependent to my only son.
Some time back your associate company Lombard Insurance contacted me through agents (Manager Karthik) FORCING ME TO
take accident insurance policy by paying Rs. 5000/- one time payment up to 85 years later they informed this premium is only for 5 years.
and giving me some wrong information to convince me. they took all information from me including my a/c no.
since I am old I was not able to talk much and said ok. the same day one of their staff talk to me by 3.30 pm when I was taking rest.
It was disturbed me. I said I am not interested. IT IS VERY UNFORTUNATE THEY TRANSFERED MONEY DEBITING MY A/C.
WITH RS.5187/- ON 20/6/13 AT 11.39AM. This caused big problem with my family (me and my son) since I lost my wife recently. I have no support from any other source. I approached the customer service in vain. Therefore I request the higher authorities of the bank to take action
against the staff concern and give a credit of Rs.5187/- to my a/c. under advice to me.
I NEED JUSTICE FROM THE CHAIRMAN OF THE BANK.
A., NATRAJ
A/C NO.[protected]
ICICI BANK IS A FRAUD BANK. ICICI BANK HAS STOLEN RS. 3, 33, 021 FROM THE ACCOUNT NO.[protected] OF MY WIFE WITHOUT ANY AUTHORISATION. ICICI BANK WITHDREW RS, 9, 98, 800+10, 03, 431/= FROM THE ACCOUNTS OF MY SON FOR SALE OF 720 GMS. OF GOLD, BUT DID NOT DELIVER ANY GOLD. ON COMPLAINING TO MR.K.V.KAMATH BIGGEST THIEF ON EARTH HAS INTIMATED THAT GOLD HAS BEEN DELIVERED IN THE OFFICE OF A THIRD PERSON WHO HAS CONFIRMED IT. THIS BIGGEST THIEF IS NOT ABLE TO PRODUCE THE RECEIPT FROM MY SON. PLEASE INTIMATE IF THIS HAS HAPPENED WITH OTHERS AT FOLLOWING NO.
A.K.GOEL [[protected]]
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    N
    Niranjan Babu Bommu
    from Bengaluru, Karnataka
    Oct 31, 2007
    Resolved
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    Dear Sir/Madam

    This Niranjan , I have taken ICICI home loan 25,41000 on Nov 2006,I am paying Interest for home loan for the past one year ,for which I have given ABN Amro Post dated cheques.Recently I have provided 5 cheques of ABN Amro Bank for the amount of 19,201/-Rs each. For the month of august to September the amount has been deducted from the corresponding bank correctly.But for the Month of Oct amount has not been not claimed from ABN Amro ,though there was sufficient amount so I lodged a complaint regarding this 15 days back.they told that banking personnels will get back to us with in 1 day.But they didn't.

    But the most worst thing is today I have checked my ICICI bank Personnel account[protected] which i have not disclosed to anybody, in which the amount 19201 has been debited.Means without informing to the customer ICICI bank officials deducted 19,201/- Rs on 26th Oct from my personnel account,which is nothing but Loan amount "LBBNG[protected]/LI SEP07-26 "(This is my loan account),and the same month check has been diposited in ABN Amro bank. How ICICI people can deduct the amount from the personal account with out informing the customer?
    what is the guarentee that ICICI is giving to the customer deposited money?
    Aug 13, 2020
    Complaint marked as Resolved 
    Dear Sir,

    I have taken ICICI home loan of Rs. 3,00000/-. I am regular pay EMI as fixed by ICICI. It has been seen that other bank rate is ver low in comparision with ICICI. It is because a lot of customer of ICICI is processed for home loan to other bank like PNB, LIC, SBI etc. Why ICICI not reduced interest rate for old and new customer. I am very impressed to the ICICI bank services. It is requested to kindly reduced the interest rate such that the customer of ICICI bank can be benefited. It is further requested the matter may please be arise at appropriate level.
    Thanking you
    Yours sincererly
    Anmola Sinha
    Infact i have already larged a complint in RBI regarding this and they directly communicated with the ICICI to take aforesaid acton. I'm happy that RBI works! .I have recieved apology letter from the bank .They‘ve apologized for the fault which had been done for my PEMI cheques and debit handled on my account.
    The same thing happened to me.For one credit card which was taken fraudulendly by someone ICICI has deducted in my bank account by themselves as the name matched.How come they can deduct whithout any authorisation or informing customer.
    Dear readers,
    At the out set let ma say one thing that if you want to commit suicide Please Have relation ship with the great cheating bank ICICI BANK. If you have any kind of relation then your chapter is over.They will kill you and rob your money. Robber = ICICI BANK. Please don't take any loan in ICICI Bank.Even if you pay repayment they won't give any receipt and they never credit in your account.You will not get any information.After some time you will became MAD and commit sucide.
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      Mohamed Kasim Jamal Mohamed
      Oct 30, 2007
      Resolved
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      Dear Sir/Madam
      I have invested in Mutal Fund thru UAE Exchange in Kuwait this year March 2007. And I have received letter everything. Unfortunately I lost my letter which you sent that one.
      Now what should I do to get back the letter, pleae kindly send me the reply.
      Thanks
      Mohamed Kasim Jamal Mohamed.
      Aug 13, 2020
      Complaint marked as Resolved 
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        V
        VIRENDRA S. KHANDAR
        from Bengaluru, Karnataka
        Oct 29, 2007
        Resolved
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        Dear,
        Myself virendra s. Khandar, holds icici credit card valid from 07.07.2007 to 07.11.2007 with credit card no. [protected]. Amount of rs. 933 have been deducted on 26.09.2007 still i haven' t got any statement regarding that.
        Kindly let me know about the same!
        Virendra
        Nagpur
        29.10.2007
        Aug 13, 2020
        Complaint marked as Resolved 

        CreditCard — statements not received

        we have not received the statement for the month of feb. 2008 and we also informed our change of address.Please immediately send statements at the following address and also by email.

        Thanking you.
        A.S.Chakravarthy
        C/o.Regardia pharmaceuticals
        G-12,Sri souandarya apartments,
        Waltair main road,
        Beside ragavendraswamy temple
        visakhapatnam-530 002.

        Credit Card — not received any statement

        Dear sir,
        Its my humbel requist to you please send my monthly staement of credit card on my email id .
        Hi

        Will u pls look into the matter.

        I have made request regarding e-statement on my mail id of previous 8 months five times through phone banking but i have not received even a single time.



        My card no is [protected]

        Name Dharam Veer S Rathore

        mail id is [protected]@hotmail.com,

        [protected]@gmail.com



        pls send the statement as soon as posible.



        D S Rathore

        [protected]
        i did't get the statement for the begining .i already paid one stalment but didnot get the statement.my card no is [protected]. pls check and send the statement in my postel address.

        my postel address is .

        sanjeev ku. das
        mohan villa
        golpahari, tatanagar
        singhbhum, jharkhand - 831002
        I have not received my statements for the month of April and May 2008 for the following credit card numbers.

        1) [protected]
        2) [protected]

        Kindly send the statements to my mail ID.

        SBI Credit Card — Not recieved statement for the last two months April & May 2008

        I have not recieved last two month bill and statement. Please send me all statement of bill for the last two months


        From,
        Anoop Singh Multani
        4, Professor Colony,
        Kapurthala
        D.O.B.[protected]
        I HAVE A ONE CREDIT CARD ISSUED TO SBI/HERO HONDA COMBINE. AND PROMISS AT THE TIM E OF ISSUE NO ANY HEADEN CHARGES OR INTEREST FOR PURCHASE.

        BUT FIRST BILL RECEIVE WITH CHARGES. I COMPALIN THAT TIME BUT AGENT AND BANK BOTH NO RESPONCE

        i USE THE CARD ONE YEAR AND PAID ALL AMOUNT UTILIZE BY ME. INCLUDING INTEREST OF CASH WITHDRAWAL.

        MEANTIME I CALL THE AGENCY ADN INQUIRE FOR CHARGES.

        LAST NOV.2005 MISS. (NAME NOT REMEMBER) CALL ME AND DECIDE FOR DEPOSITING RS.200/- FOR CARD CANCALLATION.

        BUT TILL DATE THE CASH IS PENDING ORIGINAL AMOUNT RS.459/- FOR ONE YEAR HEADEN CHARGES NOT PAYING BY ME. SAME CUMULATING WITH INTEREST AS ON TODAY THE AMOUNT ROUND ABOUT 11000/-

        i WROTE SEVERAL TIMES BUT NO RESPONCE

        IF YOU AUTHORISED CANCALLED MY NAME IN LIST OF SBI CREDIT CARD

        Credit Card — credit card not delivered yet

        i am sukhvinder jit singh resi h.no 2689 sector 69 mohali
        hdfc bank made a credit card for me but not delivered yet
        please help me

        Credit Card — CREDIT CARD NOT YET DELIVERED

        Dt.24.07.08

        Dear sir
        I am rajaram navle have recd EXPRESS IT PERSON CALL ON 22.07.08 THAT HE WILL DELIVERED MY CREDIT CARD AGST AWB [protected] WITIN DAY BUT AFTER TWO DAYS ALSO I HAVE NOT RECD MY CREDIT CARD so pls look into matter urgently
        Thanking u

        RAJARAM NAVLE

        Credit Card — statements not received

        From the past 6-7 months we are have not received any bank statment of our credit card.whenever your executive had called us we informed them regarding the same. but of no use. today also i spoke to your customer service person she told me to speak to some other department.why the hell we should speak to other department when we were getting proper statments earlier. we have been using your card from the past 4-5 years (for ur info).
        My card No:[protected]

        My old address

        No:4, Alli street, Telephone No:[protected]
        Poompuzil Nagar
        Avadi, Chennai-600062

        New Address

        No:24, Godaveri Street,
        Poompuzil Nagar, Avadi, Chennai-600062

        For the past three months I have not received my statement despite it was intimated to Mumbai office in respect of my change of address.

        Kindly send the statement immediately

        T.Ravichandran

        HERO HONDA SBI CREDIT CARD — billing statement

        My Hero Honda credit card no [protected]. statement not received and regular your collection executive by phone pressure me. What i can do? My current and previous statement
        send me my above e mail addresses. please inform me as quick as possible.
        im not yet recieved my credit card statement
        I need to track my Speed Post Delivery through the bill number: ET[protected]IN. Kindly help.
        Sir,
        ICICI credit csrd No [protected], rewards points was tranfered to imint, and I have applied for registration at imint and form was filed and intimated from imint that pass word will mailed but till now I have received the any pass word from imint
        and plese intimate the my total rewards points in my account,

        Credit Card — not received the statement

        Hi
        I am vijay Nainani I have a credit card of axis bank. I had not recevied my stament till date from last mounth and In customercare the are not reply me prefect way of stament and they had charged some extra amount on me. when on customer care excutive is also not telling me why the had charged me extra amount and when I am asking the detaile thay not giveing me reply that what should I have do

        visa — Statement Not Received

        I have not received Account Statement of Barclays Visa Card until now.

        Iam trying to call the help line number mentioned in the card to report the above, however, a message comes as[protected] being Invalid Number.

        ICICI Credit Card — Credit Card not delivered

        ELBEE Courier did not delivered the Credit Cards to me and instead send them back to ICICI Bank. Their persons dont know how to talk and dont know how to work. Neither they are interested to call the customers to deliver the Cards and nor they are interested to receive the calls of customers. Why the hell is this service working and dont know how ICICI Bank has chosen Elbee for courier services.
        I have been using icici credit cards from past 1 years but till date I have not recieved any statement soft or hard but timely i pay what ever the amount show, but last time you have been charge for late payment, you can take intrest whatever come not like that .please look into matter and do the need full .
        Thanks and regards
        vijay singh my card no [protected] valid through 11/07 to 11/11
        sir,

        I am credit card holder of yours since 8 yrs. now a days my services has been transferred from Indore to Dhamnod ( Distt. Dhar ) since July 08.

        I am not receiving monthly statement ( bill ), I wrote so many times to you also tried to contact on customer care help line but could not get succeed. My card no. is [protected].

        Therefore I request you to please change my mailing address in your records which I am giving below :

        vikas Abhyankar
        C/o. The New India Assurance Co. Ltd.
        A.B. Road,
        DHAMNOD ( DISTT. DHAR ) (M.P. ) mob. [protected]

        ICICI Credit Card — bill not recived

        hi sir

        I not recived my credit card bill so i request you to send my bill.

        thanks and regards
        Abhishek
        Card No : [protected]
        Name : David Isarel
        Dear Sir,
        I have not received Credit Card Statement for last two months for above mentioned number in the name of David Israel.
        Please send us the statement as early as possible or email to [protected]@davids.in

        Thanks & Regards,
        David
        sir/madam
        i have not been receiving my statement since feb09 kindly arrange it for me as the hard coy for the also has not been received by me since july 08 kindly update my address # 2055 A first floor sector 66 Mohali 160062 [protected] And my Card no. is [protected] in the name of Kulwinder singh i hope my problem will solved by you in no time

        thanks
        Kulwinder singh
        [protected]
        I am holder of ICICI Bank card No.[protected] which expired on 12/08. The new card which was issued in my name has not yet been delivered to me.Now that I am informed through SMS that I am issued I-mint card No.[protected] which is already despatched to me. This also has not been delivered to me. Please arrange for delivery of the card at the earliest.

        =MOHAN MATHEWS
        I haven't received my credit card statement for the month of March 2009 and I am shocked to receive my April State with a late feeRs. 400/- Service tax 41.20 + 97.34 and interest of Rs. 945/-. May I request you to clarify the matter like, why my March Bill was not sent and most of the times I get my bill on the last date ofayment. Kindly send me the detailed statement drawn in the month of March and let me know How much I need to pay for this month.

        Chava Bhasker Rao
        I hve not recd your statement. pls mail my outstanding amount at the earliest for closing my account immediatly

        regards
        mini surendran
        R/S,


        I WANT TO CHANGE MY ADDRESS FOR MAILING ME MY E -STATEMENT,
        TELL ME WHAT TO DO.

        THANKING YOU.

        ICICI — still haven't got my credit card

        I had applied for ICICI credit card three month back, I was promised that I will get it in less then 1 month since everything was fine but even after so much time, I haven't got my credit card
        Dear Sir,

        Kindly write to us at [protected]@icicibank.com with your credit card application number, along with your full name and contact details.

        We will be glad to assist you.

        Regards,

        K Raghavender
        Office of the Nodal Officer
        ICICI Bank

        ICICI — regular statement not received

        Greetings Dear Sir / Mada,
        I have been requesting for the regular service for issuing me the statement, quartely, which is not payable, and stated while taking up the service for saving account.
        I usually dont receive on the regular basis, though after doing the follow-ups. hence kindly arrange to fix the same and please do the needful.

        Many thanks in advance & appreicate your timely response.
        Anjaneyulu.
        i changed my residence to a new place...i cant able to call the customer care and i didnt received my statement for the month of august...so i request u to change my mailing address which is given below A .BADRINATH, # 7 KANDASAMI MUTHALI STREET, BEHIND IOB, , RANIPET-632401, VELLORE DISTRICT, TAMILNADU REGARDS, a.badrinth
        Hi,

        We're sorry to hear of your experience. If you can write to us at [protected]@icicibank.com with your phone and email contact details along with your account number, we will contact you.

        Warm Regards,
        ICICI Team.
        Credit card number : [protected]

        I am not receiving my statements and any of the the intimation of my bill from sbi card department from past 2-3 months. I have called many times on phone banking for sending statements thro courier to my home address.
        Hi There,

        If you have not receiving the statements continuously first confirm your address with sbi that they have in their records, even if there a small difference in the address that will lead to the prob, pin code would also make difference. If the address mentioned there is correct escalate your case to the HEAD SERVICE DEPARTMENT, the respective mail id will be mentioned on the statement. Simultaneously register you account for mobile alert service as well as online statement facilities so that even if you are not receiving the hard copy of the statement you will have a soft copy and you will receive mobile alerts about payment date, payment received status etc. so that this can avoid the financial charges getting debited to the account, and even can make the payment on time.

        icici credit card &debit card — not received

        very very lazy courier executive & still i ve not received these products since last 7months . within seven months card has back to bank for fourteen times.
        DEAR,
        MYSELF Hemant S. Desai, HOLDS ICICI CREDIT CARD VALID FROM 01.02.2009 WITH CREDIT CARD NO. [protected]. STILL I HAVEN' T GOT ANY STATEMENT REGARDING THAT.
        KINDLY LET ME KNOW ABOUT THE SAME! Pl.despatch monthly statement regularly on my address.

        Hemant S.Desai
        A/14, Ojas Flats, S.M.Road, Ambavadi,
        Ahmedabad-380015.
        02.10.2009
        I have made a transaction of Rs. 10000/- from the ATM code SICW5100 on the date 29 septeber 2009 at 17:51, but i do not got the money at that time but the transaction was debited in to my account on that day i was made a complaint which no. was 20268596 .
        Till now i do not received any of confirmation from the bank
        I have made a transaction of Rs. 10000/- from the ATM code SICW5100 on the date 29 septeber 2009 at 17:51, but i do not got the money at that time but the transaction was debited in to my account on that day i was made a complaint which no. was 20268596 .
        Till now i do not received any of confirmation from the bank
        Hi,

        We're sorry to hear about your experiences. Please write to us with your contact details at [protected]@icicibank.com. We'll contact you and work to address your issue.

        Regards,
        ICICI Customer Service Team.
        Dear Sir,

        I not recived my credit card bill so i request you to send my bill.

        thanks and regards
        S.A.Santhakumari.

        vithal Mandir — not receiving credit card

        Sir,

        On your request, I appled for the credit card and you are going on asking me informations which were provided to you along back more than one month and you are keeping the same. You have my bank acount and you have please to give me status of Preferred Customer and here I am embarrasing poisition fearing some one may misuse my credit card.

        Why you trouble request to offering one hand credit and disturb "Preferred Customer?

        Credit Card — CREDIT CARD BILL NOT RECIEVED

        DEAR SIR,


        I RIYAZ KHAN I NEVER RECIEVD MY CREDIT CARD BILL HOW CAN I MAKE PAYMENT WITHOUT BILL. LAST FEW MONTH I NEVER RECIEVD YOUR SOFT COPY. AND WHEN I CALL TO MANY TIME BUT ALL CUSTOMER SERVICE EMPLOYEE IS WILL SEND IT TOMORROW.BUT IT NEVER HAPPEND.

        PLS ADVICE ME ASAP.


        THANKS & REGARDS

        RIYAZ KHAN

        [protected].

        ICICI — Credit Card Statement not received

        Credit Card statement not received.

        Nitin Shedage
        Dear Nitin,

        We apologise for the inconvenience caused.

        Please write to us with your contact details and credit card number at [protected]@icicibank.com (Subject line: UID 243613). We'll contact you and work to address your issue.

        Regards,
        ICICI Customer Service Team.

        Credit Card — Statement for Feb' not received

        Sir
        I yet receive monthly statement for my card no:[protected] for the month of February.As my due date false on 21st of every month plz send the statement [protected]@gmail.com and sms to [protected].
        Thank you sir
        jabaraj
        I recd msg on my mobile no.[protected] that pamt not recd on your icici bank credit card 6000 as auto debit instruction is dishonourd.I had already paid last month payment through SBI cheque.please give me details.MY c c no. is[protected].Also kindly change my email address asmention above i.e. [protected]@yahoo.in
        I had deposited Cheque No. 719704 amouting to Rs.1501/- on 21.05.10 in Phase-VII, Mohali ICICI Bank Branch against payment of Credit Card No. [protected] but the cheque has not cleared yet
        Pls check & provide the status
        Dear Sir / Madam,

        Sub : Credit card no. [protected]

        I WANT TO CHANGE MY ADDRESS FOR MAILING MY E -STATEMENT, MY OLD E-MAIL ADDRESS WAS [protected]@gammonindia.com. My current e-mail id is sushma.[protected]@gammonindia.com.

        Henceforth pl. send my E-statement to sushma.[protected]@gammonindia.com. Please do the needful..

        Regards,

        SUSHMA JATIN KINI
        Dear sir,

        My Julymonth statement not received but i am paid by card amount till date iam not received statement

        Credit Card — not receive my credit card

        DEAR SIR/MAM
        GOOD EVENING MY SELF VINOD KUMAR FROM HDFC CLINT I APPLY CREDIT CARD MY CREDIT CARD IS COMPLET BUT I HAVE NOT RECIVE MY CREDIT CARD I CALL ON THIS NUMBER[protected]/75
        NO BODY RECIVE MY PHONE AND NOBODY PROVIDE INFORMACATION WHERE IS MY CREDIT CARD ,I HAVE RECIVE ONLY ONE MASSAGE ON 3/09/2010 THIS MASSAGE SEND BY BLUE DART I HAVE NOT RECIVE MY CREDIT CARD PLS CHECK THIS AS SOON AS POSSIBLE


        THANKS
        VINOD KUMAR
        CONTACT NO-[protected]
        Sub : Credit Card No :[protected]
        I want to change my mailing ID for E- Statements.
        My old ID [protected]@sancharnet.in
        My current mail ID as
        [protected]@kantarubbrt.com
        Ps send E-Statement on my current mail ID
        Navratan Jain
        Dear Sir & Madam

        I have not recd your statement. pls mail my outstanding amount at[protected] to[protected] immediatly.
        Email id:[protected]@yahoo.co.in

        regards
        Sunil Dubey
        [protected]
        Jabalpur (M.P)
        i am recive my statment at home for last 6months. so please send my statment on my address. my credit card no. is [protected]. and my email id is [protected]@yahoo.com


        thanks
        dilipsinh kher
        mob no. [protected]
        Hi, DEV SINGH PANWAR CARD NO-[protected] IAM NOT RECEIVING STATEMENT REGARDING PAYMENT SINCE LAST 06 MONTHS KINDLY MAKE PROPER ARRANGEMENT TO SEND THE STATEMENT IN TIME, SO I CAN PAY IN TIME, THANKS.
        STATEMENT NOT RECEIVED
        DEAR,
        MYSELF, AKSHAY P. JHAVERI. HOLDS ICICI CREDIT CARD VALID FROM 05.2006 TO 05.2014 WITH CREDIT CARD NO. [protected]. AMOUNT OF RS. 2093.05 HAVE BEEN DEDUCTED ON 03.03.20111 STILL I HAVEN' T GOT ANY STATEMENT REGARDING THAT.
        KINDLY LET ME KNOW ABOUT THE SAME!
        AKSHAY
        MIMBAI
        01.04.2011

        Credit Card — statement not received

        my loan [personal] credit card account no.[protected],I have received statement regurarly till APRIL-2011 after that I have not received the statement,kindly expedite the statement to enable me pay the dues. My new e-mail address is kumara.[protected]@gmail.com and new address from 15th June 2011 is
        P V KRISHNAMURTHI,
        40 B V P R PARTMENT,
        RENGANATHASWAMY 2ND STREET,NEAR SESHADRI SECONDARY SCHOOL,
        LAKSHMIPURAM,CHROMEPET,CHENNAI-600044

        ICICI Credit Card — I DID NOT RECEIVED CREDIT CARD

        SIR,I APPLIED FOR ICICI CREDIT CARD IN 2002 , ICICI CC TEEM CAME TO OUR OFFICE AND COLLECTED ALL THE DOCUMENTS, BUT I DID NOT RECEIVED ICICI CREDIT CARD, CREDIT CARD PEOPLE ASKING ME TO PAY THE AMOUNT , WHEN I SPOKE TO ICICI CREDIT CARD WE CANT HELP YOU YOU HAD TO PAY THE AMOUNT, SO I WANT TO GO AS PER THE LAW , IN THE SAME BANK I HAD TAKEN 1000000/- FOR HOUSING LOAN AND TOTAL REPAYMENT WAS DONE BY ME, BUT FOR JUST 23000/- WITCH I DON'T KNOW THEY ARE MAKING NONSENSE WITH ME, SO PLEASE HELP ME HOW TO PROCEED TO FILE A CASE, OR HOW TO SOLVE THIS ISSUE .MY MOBILE NO [protected] B PREM KUMAR KHAMMAM
        Hi,

        We are sorry to hear about your experience. We have made a note of your mobile number. We'll contact you and work to address your issue at the earliest.

        Regards,
        ICICI Bank Customer Service Team

        E.Daniel — Credit card Statement not Received

        Dear Sir/Mam,

        I have CITY bank credit card. I using promptly till date. But i am not receiving the statement for the Last months and not receiving the mobile alert.

        Kindly check & provide the same. its very urgent.

        Credit Card No - [protected]

        Cell No - [protected]
        May be your credit card is expired. I stopped receiving statements on the last month of my credit card expiration.
        Make sure your card is not expired. Check your expiry card date and post here.

        Thanks
        dear Sir/madam
        mysel[censored].Venkat rao.my credit card no-[protected].under the settlement process.i had cleared amt of Rs-22600.in 3 installments.but didnt recieve any letter from u r bank.after 11 months one of the employee franchise name ( SMS) .again asking me to clear the amt.he told me that u r settlement has been cancelled .
        plz clear the issue ASAP.
        STATEMENT NOT RECEIVED
        Dear Sir/Madam
        I Mr Surajit Bose holds ICICI Credit Card with Card No [protected] valid from 09/07 to 09/15. I have purchased air Ticket by this card Last Month, But till date the Statement is not yet receive by me. Kindly look into this matter so that i can clear my dues . My Mail I.D- [protected]@gmail.com
        Sir

        I have not received my credit card statement of july. payment last date is 13 july.

        Pradeep Sharma

        11.07.15

        my internet bank user id got disabled

        I am using net banking for last 1 year. Today i tried login in but it said user id disabled. unable to contact customer care. This is very frustrating

        want to now address of this no. 02266329311

        Getting Harassment call from ICICI recovery agent- Phone No.[protected] want to know this no address.

        Debit card online transition unblock karne ke liye

        Debit card online transition unblock karne ke liye & online shopping hetu pls hamara debit card unblock kkare security 3D code bhi batayi
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          N
          Neeraj Gupta
          from Gurgaon, Haryana
          Oct 29, 2007
          Resolved
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          Resolved

          URGENT
          Friday, October 29, 2007

          The Manager,
          Customer Care Centre,
          ICICI Bank,

          Sub :Account No.[protected] in name of M/s Ganpati Infosys.

          Dear Sir,

          With reference to above cited subject, we wish to inform you that above account was opened on visit and request of your Sales Executive who offered me scheme for opening account in your bank. He informed that account is opening on ZERO BALANCE FACILITY and you are not supposed to maintain the minimum account balance. You will avail Net banking, Tele Banking etc facility free of cost. He had not informed that this facility is valid till 2-3 month 2006. I would like to inform you that till date I had never made any type of transaction from above mentioned account.

          From last 1 year you are continuously sending me a statement informing you have to keep balance for minimum Rs. 10,000/- in above said account and in this regard you are regularly charging interest amount from the day which goes to Rs. 3903/- (Three thousand nine hundred three).

          As, I am requesting you again and again for closing my account with immediate effect and your good self are informing that approx 1000/- will be charged on account of account closing.

          Please look into the matter urgently and send your reply at the earliest.

          Thanking you very much.

          Yours truly,
          For M/s Ganpati Infosys,
          (Neeraj Gupta)
          Aug 13, 2020
          Complaint marked as Resolved 
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            P
            peeyush vyas
            from Mannarakkat, Kerala
            Oct 25, 2007
            Resolved
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            Dear Sir/Madam,

            I am getting ICICI lomabrd policy EMI mentioned in my ICICI credit card statement(ICICI credit card No. [protected] ).

            My ICICI lombard policy 4034/FNP/02092363/00/000 which started on 11-Apr-2007 has been canelled out withing 1 month and it does not exists.

            Kindly eliminate its EMI from credit card statement.
            Thank you
            Peeyush Vyas
            Aug 13, 2020
            Complaint marked as Resolved 
            Dear Peeyush,

            We have made a note of your concern.Our official will get in touch with you on the same.

            Regards,
            ICICI Lombard General Insurance.
            Hi Peeyush,

            We request you to send the copy of the credit card statement at [protected]@icicilombard.com.

            Post receipt of the same we will be able to assist you further.

            Regards,
            ICICI Lombard
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              A
              ajay singh
              from Mumbai, Maharashtra
              Oct 25, 2007
              Resolved
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              I have done a F.D in ICICI bank, branch Alwar & taken a CC OD limit on that F.D. Now I am not in need of that CC OD limit & willing to close it, but the ICICI bank officials are not showing intrest in the matter, moreover they are charging a non maintenance charge after submitting an application for closure of the same.
              The mail is mentioned below for your reference, but still not get any reply.

              Due to unsatisfactory consumer service you are requested to close my above account as early as possible.

              The following request may please be kept in your mind –

              a) 14 Aug. ’07 – To release FD no. 2390112 & close OD against above account – handed over to branch.

              b) 17 Sep ’07 – To close the OD & credit FD no. 2390112 to above account – handed over to branch.

              c) 18 Oct ’07 - To transfer amount of OD no. 4058532, consumer ID –[protected] A/C no.[protected] to above account – handed over to branch.



              No action has been taken by your bank in these two months.



              Hence you are requested to close my above account shortly & pay order may be issued to Poonam Stationers for the amount of my FD as mentioned in 3 (c) above.



              I am not payable to Non maintenance charges from 14th Aug 07 to till date.



              Thanks & regards,

              Poonam Stationers,
              89, UIT Shopping complex,
              Shivaji Park,
              Alwar
              [protected]
              Aug 13, 2020
              Complaint marked as Resolved 
              Here are the mails i've sent 7 replies I got.

              Dear Sir,



              We are visiting ICICI bank, branch Alwar since 14th of August 2007, for closure of the account & CC OD limit, but till date we have not got any response. Everybody is saying that it is not our work.

              I think either the respected officials are not aware of their job card or they are not taking up their responsibilities.



              We have given the request on 14th of August 2007 to close the OD limit; they are not accepting the application for closure of account as there is a functional CC OD limit. They are saying that first close your CC OD limit then we will close your account. We are trying to close this account since 14th of August 2007, but getting no response. Moreover an amount of Rs. 730/- has been deducted from the said account as non maintenance & other charges for the month of September. I request you to waiver the said amount as we were trying to close the account in August itself, but officials of ICICI bank have not guided us.



              A quick response will be highly appreciated.





              Thanks & Regards,

              AJAY SINGH

              CLUSTER MANAGER

              NATIONAL COLLATERAL MANAGEMENT SERVICES LIMITED.

              PUNJAB

              [protected]






              [protected][protected][protected][protected]

              From: pradeep kumar [mailto:kumar.[protected]@icicibank.com]
              Sent: 18 October 2007 10:19
              To: 'Corporate Care'; 'ajay singh'
              Subject: RE: 'ICICICARE=[protected]' No hearing of complaint in two months.



              Dear Sir,

              Why this mail has been sent to me as I am not looking after OD limit it is been taken care by Jaipur SLG group, I am the Solution Manager for SEG TBG (Liabilties) Alwar, so I request you to forward this request to Mr. Shyog saxena Credit Risk Manager Jaipur also to Mr. Ankit Pareek AH SLG group Jaipur.



              Thanks & Regards

              Pradeep kumar
              Solution Manager - Liabilties
              SMEG - BBG
              Alwar
              [protected].

              -----Original Message-----
              From: Corporate Care [mailto:[protected]@icicibank.com]
              Sent: Wednesday, October 17, 2007 4:52 PM
              To: ajay singh
              Cc: kumar.[protected]@icicibank.com
              Subject: RE:'ICICICARE=[protected]' No hearing of complaint in two months.

              Dear Mr. Singh,



              For your query related to overdraft facility in your account, please get in touch with Mr.PRADEEP KUMAR (Solutions Manager) at [protected] or e-mail at kumar.[protected]@icicibank.com.



              Further, for your query related to FD, we request you to kindly contact the branch were you hold the account.



              Further, for your related to account closure, kindly provide us the following details to assist you at the earliest:--



              1.) Date of deposit:

              2.) Debit card/Cheque leaves submitted:

              3.) Acknowledgment: Yes/ No:



              If yes, kindly provide us the scan copy of the acknowledgment to [protected]@icicibank.com.



              If no, please submit a fresh request in the attached closure letter (Annexure-1) on the company letter head at your account opening branch along with your debit card and unused cheque books.



              Your account will be closed within 3 working days time from the date of request. You will receive the Demand Draft for balance amount within 7 working days at your registered communication address.



              Please ensure to collect an acknowledged xerox copy of your account closure request from the Branch.



              Regards,



              Corporate Care Desk,

              ICICI Bank Limited.



              CONFIDENTIALITY INFORMATION AND DISCLAIMER



              "This e-mail message may contain confidential, proprietary or legally privileged information. It should not be accessed by anyone who is not the original intended recipient. If you have erroneously received this message, please delete it immediately and notify the sender. The recipient acknowledges that ICICI Bank or its subsidiaries and associated companies, (collectively "ICICI Group"), are unable to exercise control or ensure or guarantee the integrity of/over the contents of the information contained in e-mail transmissions and further acknowledges that any views expressed in this message are those of the individual sender and no binding nature of the message shall be implied or assumed unless the sender does so expressly with due authority of ICICI Group. Before opening any attachments please check them for viruses and defects."





              -----Original Message-----
              From: ajay singh ([protected]@yahoo.co.in)
              Date: Tuesday, October 16, 2007 10:00 PM
              To: [protected]@icicibank.com ([protected]@icicibank.com)
              Cc: [protected]@icicibank.com ([protected]@icicibank.com); kumar.[protected]@icicibank.com (kumar.[protected]@icicibank.com)
              Subject: No hearing of complaint in two months.



              To Close CC OD limit & CC A/C no.[protected], Poonam stationers.



              Sir,



              I wish to close CC OD limit of above mentioned A/c due to improper charging by bank.



              I've applied in the bank for closing of CC OD limit as on date 14th day of Aug 2007, but till date i've not got any response from the bank.



              My FD no. 2390112 (of Rs. 1,00,000)A/C no.[protected] which was placed at ICICI bank, branch Alwar was matured on 16th of September 2007, but yet not been credited in my account.



              On 15th of Oct. 2007 Rs.730.34 has been debited from my account as nomn maintenance charges of September 2007.

              I am unable to understand that when i've applied to close my account on 14th of August, 2007 than how non maintenance charges can be deducted for the month of September.

              So I request for the following-

              a) To close CC OD Limit

              b) To close the RCA account.

              c) To issue pay order for my FD with interest by date.

              d) All the charges debited by the bank after 14th of August 2007, be reverted back to my account.



              Sir, I want to know that is this the services you provide to the customers & rely upon to build a great customer base. I feel sorry for the services you provide & how does you reacts to a customer's complaint.



              Regards

              Ajay Singh

              CLUSTER MANAGER

              ABOHAR, MUKTSAR, JALALABAD

              NCMSL PUNJAB

              [protected]

              [protected]
              sir . plz help me . mai bahut tenction mae hu ... mainae icici sae ploocy karwai thee 50, 000 ki . but sir maera cheq bounce ho gaiya tha due to sign dismatch . fir mainae DD bheja .but 5 months ho gai hai aabhi tak maera DD nahi laga.. maeri bombay bat hoti thee or who kehtae thae ki kal mil jai ga . parso mil jai ga ... but maera 50, 000 mujae aabhi tak nahi mila ... plz help me other wise mujae section CORT mae case karna padae ga plz.im from amritsar(punjab) my mob no . [protected]
              that letter very helpfull to me write a letter to ICICI BANK becuse i also face same problem with ICICI BANK .

              THANX
              Sir,
              We have a current acct. with your bank, in the name of Navin Metals P Ltd, {CIN U74889DL1980PTC010988} ac/no[protected], with home branch Okhla Phase I, New Delhi 110020.

              At present the a/c is operated by one director Mukesh Kumar as per record. Now the board wants that operation should be operated by any two of the three directors.The resolution copy of the board was handed over to the concerned person at the branch.We were told that, in this case first signatury has to be present in the bank. Without his consent they will not process the request.

              Will you please look into matter.

              Vinod Khurana
              Director
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                T
                TARUN KUMAR DEY
                from Delhi, Delhi
                Oct 24, 2007
                Resolved
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                Resolved

                icici bank credit card no [protected] was issued to me.
                But not finding anyone at my address your courier man took back the credit card . When I informed the matter to icici over phone banking, I was subsequently issued a different icici bank credit card no [protected] which has been received by me and
                this card is being used by me. However, in my first credit card statement dated Oct. 11,2007 I have been categorically asked
                by icici bank to make my card related payments in favour of the aforesaid card no 5177 .......0017. Please note that your card no
                5177 .......0017 has not been received by me, therefore, the same is not in my possession and therefore the same should please be cancelled by you forthwith and confirmed to me and never in future there should be any mention of this credit card
                in my statements/records. This communication from my side stands testimony to the fact that I hold no responsibility towards
                this credit card and in case this credit card ever falls in wrong hands and misused, I shall have nothing to do with it and your bank only will be responsible for such negligence.
                Aug 13, 2020
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
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                  J
                  jagmohan singh bedi
                  from Tirur, Kerala
                  Oct 19, 2007
                  Resolved
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                  Resolved

                  sir,
                  i m using credit card of icici bank from last 3 yrs bank has approved personal loan of rs 125000 in month of july against my credit card i received the above cheque after receiving of the cheque i made a request for cancelation of loan through internet banking mail very next date i received a call from customer care that u want to cancel the loan but i told them that i continue that loan and received mail from customer care that we resolve ur problem i start depositing emi regaulary but after one month im checking my loan account i see that icici bank has cancel my loan and told me to pay full and final amount
                  i talk to customer care many time that i dosnt send any kind of request for forcloser of my loan but they are saying that u made a request there is no written proof of my request . i have many mails from customer care that we are process ur request
                  sir i m in very tension so kindly solve my problem as soon as possible
                  thanking you
                  regards
                  jagmohan singh bedi
                  Aug 13, 2020
                  Complaint marked as Resolved 
                  This is ilango . credid card no.[protected].when the credit card statement received for the last month i was absolutely shocked.Tn this statement you charged the amount 8866.67 was absolutely wrong. i made the purchase for that period was only Rs 4960.00 only including my loan amount Rs.1350. But this is ridiculus. and once again the amount for lambard health insurance charged. its over in the last month.

                  I dont know whether ur people are working or not. how this nonsense happen again and again. i lost my patience by ur peoples poor performance.
                  This time iam not going to pay any thing . Your representative has to come directly explain me. other wise iam not going to pay anything.

                  The amount charged Rs 4249.91 as EMI principal. I dont known how it is charged.please explain me
                  I nead your immediate response over phone.
                  You know one thing iam the promt customer of icici bank credit cards.But this time defenitely i wont pay any thing .
                  please treat this as a urgent matter and call me.

                  thanku
                  ilango.s
                  CELL NO: [protected]
                  Ufff
                  these credit card companies fool their customers like anything....
                  my request is that if they do like this dont even pay the amount you are supposed to pay....
                  dont even pay a single penny...they are
                  sue them up


                  regards

                  deepak
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                    K
                    Kavita Shetty
                    Oct 19, 2007
                    Resolved
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                    Resolved

                    This is with reference to my savings bank a/c. no.[protected] with ICICI Bank. I have retained this account for the past four years as i wanted to open a demat a/c with ICICI. But since i didnt feel the need to open a demat a/c then my a/c has been inactive for all this while.

                    Only a couple of days back, i expected a bank transfer from UAE in my savings a/c of INR 4000. Before doing the transfer, i called up the customer service no. of ICICI bank to check if my a/c was still active. It was active then with an amount of -386 as per my conversation to one of the executives at ICICI phone banking. I didnt pay much attention then, because when i left the a/c inactive i had 1500 balance. I was shocked when i called to confirm whether the transfer had happened. The transfer did happen on 16th October. But ICICI bank has deducted the money in lieu of minus balance of -3890. When i called to check of my a/c status i was told there's a minus of 380 and suddenly there's a minus of 3890 leaving my balance to 109/- only. I was surprised and shocked at the way ICICI bank has deducted my UAE transferred money to leave my balance Rs. 109 ONLY. The customer service representative tells me that i have to maintain a balance of Rs. 5000/- to keep this a/c. active as these are the charges levied every year on that. This is a lack of communication from ICICI bank as it is their duty to notify the customers that a minimum balance needs to be maintained in your account. And no one would remember even this clause was mentioned during the account opening process.Other banks who would normally add interest to your savings a/c balance even if the a/c is inactive.

                    I must say, ICICI bank is into professional cheating business and want to make money out of every single thing. . A similar experience in Dombivli branch when my sister was asked to pay Rs. 28/- to buy a cheque leaflet to withdraw her own money when the withdrawal slips were over. Very disgusting i must say!.

                    Anyways, i wish my money to be reversed, if not, then the least i can do is tell a few thousand people about the duping stories of CICI bank - as i work for an advertising company and have contacts with media too...
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    thanks kavita, your experience is absolutely heart breaking in respect of ICICI bank. I am now closing my ICICI bank account of Fort Branch, Mumbai. they are pathetic and senseless and try to make money from customers by hook or crook.
                    I hope your money will return very soon.
                    i have paid 39000/ to arsh enterprise.icici bank fort branch.account no.[protected].please confirm me about my transaction through mail.
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                      P
                      prashant kumar shrivastava
                      from Delhi, Delhi
                      Oct 18, 2007
                      Resolved
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                      Dear Sir/Madam,

                      I am again and agian reqiesting your department to send me the statement of my two wheeler loan but till date I have no response from your side.



                      Please provide me a statement of my two wheeler loaan and also Please make an arrangement to send monthly statement on my email.

                      My details are as follows :

                      Loan Account Number - LTRPROOOO6958639
                      DOB - 10TH AUG 1970
                      disbursal date - 5/6/2007
                      AMT FINANCED - RS 33572
                      EMI - RS 1773
                      CONTACT NO - [protected]
                      AADDRESS -( In application) 126 MAHALAXMI CLOTH MARKET PANDRI RAIPUR CG 492001

                      Regards,

                      Praashant Shrivastava
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      i have purchaed a vehicle Mh 12 du 6933 with the help of icici two wheeer loan facility but by mistake the cheque of my account given to you has been bounced
                      so provide me the details of cheque dishonoured and send me statement of account on war footing. so that i can mange to pay the installement in cash with fine.
                      so kindly send me the detail statement & Oblige.
                      Loan A/c No V/N No
                      LTKAN[protected] UP78BH2776
                      LTKAN[protected] UP78BH2185
                      LTKAN[protected] UP78AS3430
                      LTKAN[protected] UP78AR8657

                      Following vechile loan foreclosed last August 2008 but till date N.o.c not received

                      pls reply though mail

                      For Singh Techno Associate
                      R.K.Nigam
                      [protected]
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                        R
                        repankoul
                        from Delhi, Delhi
                        Oct 17, 2007
                        Resolved
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                        HI,

                        I has issues a cheque os rs 7252 to sbi card which was dishonoured by icici bank even after sufficient balance in the account.when spoken to customere care on 12th a complaint no was given to me 41162553 but thanks to good services of icici bank no one responded back even by today that is 17th october....
                        MY name is repan koul account no is[protected]..cheque no that was refused is 247419.....

                        repan
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
                        HI,

                        I has issues a cheque os rs 7252 to sbi card which was dishonoured by icici bank even after sufficient balance in the account.when spoken to customere care on 12th a complaint no was given to me 41162553 but thanks to good services of icici bank no one responded back even by today that is 17th october....
                        MY name is repan koul account no is[protected]..cheque no that was refused is 247419.....

                        repan
                        [protected]
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                          H
                          harish
                          Oct 5, 2007
                          Resolved
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                          Resolved

                          Dear Sir, I took an ICICI car loan for 1.8 lakh rupees in Dec 2005. ICICI is taking 9750Rs per month for 36 months. This works out to 30 % intetrst per annum. remember interest rates were low in Dec 2005. I didnt cross check at the time of loan. They didnt give me any bond. They just gave a repayment schedule. Now I verified the number almost at the end of tnure, I see I have been cheated. I trusted the agent because he was from ICICI and the payment is going to ICICI thru ECS. I have been cheated around one lakh ininterest. Is there anything I can do now?
                          Need advise.
                          Regards
                          Harish
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 24, 2015
                          ICICI Bank Customer Care's response
                          Dear Mr. Harish,

                          We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2wsdr) in the subject line.

                          Regards,
                          ICICI Bank Customer Service Team
                          Hi Team,

                          I am Rajiv, am having bike loan in your bank ( Loan number - LTMDU[protected]) . I have contacted the bank in madurai kalavasal byepass branch to close my bike loan account. As they informed I have to pay 39827.

                          Kindly answer my below questions

                          1. I have applied only one moratorium for one only month, Apart from the month i have maintain sufficient loan amount on that particular deduction date.But system automatically deducted for 2 month and now i have pay moratorium charge extra.

                          2. while getting the bank loan, the executive (dinesh ) not informed about the pre closure charge, i had paid more than 50% emi of my loan but now i have to pay 5.6% extra charges for closing my account,

                          2. I mobile is showing one rate and while reach out to bank they are informing different rate . Why this hidden charges or not reflected in I mobile application.

                          I am really disappointed with your hidden charges. Kindly consider my request and reduce the one moratorium change and also reduce the pre closure percent & charges.

                          Loan details :-

                          Loan Account Number(16 digit alphanumeric number) - LTMDU[protected]

                          Date of birth - 01/06/1990

                          Loan amount - 65000rs

                          Equated Monthly Installment amount (E.M.I) - 3329

                          Email id to be updated - [protected]@gmail.com

                          communication address with 6 digit pincode nelliyappapuram 5th Street thirunagar Madurai 625006

                          NOTE - IF I CALCULATED ALL YOUR HIDDEN CHARGES LIKE DOCUMENT CHARGE, MORATORIUM CHARGE, PRE CLOSURE CHARGE, INTEREST RATE ETC ... MY INTEREST WILL APPROXIMATELY REACH 24% INTEREST OF MY LOAN AMOUNT(EXAMPLE - i have to pay more than 20000 rs charges for my loan 65000 in 14 months )

                          kindly consider my request and do the needfull.

                          Thanks and regards

                          Rajiv
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