ICICI Bank Complaints & Reviews

I have not purchased anything on APp Store nor any subscription
But I have been charged b
VIN APPLE COM.B with total of 1499today and I dint receive any OTP it just got deductedi request you to refund the amount

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 26, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04hl5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Recharge/Bill Payment Details
Payment Status:

Payment of Rs. 3025.00 received by EaseMyDeal !

Payment Id: [protected]

Your payment is successful

Your order id: INDRD[protected]

Recharge/Bill Amount: Rs. 3000.00

12:32 pm, 21 Apr 2022

Recharge Status:

Recharge/Bill Payment of Axis Bank FASTag MH01CQ1233...

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I have not applied for any auto debit facility but they are charging me auto debit return fee which i asked them to remove so that i can pay my bill but they are not solving the problem and now my due date for payment has passed and they are charging fine and late payment fee. After all these charges their cx support team is harassing me by calling 40 to 50 times in a day and even after explaining the issue they are not helping and calling from different number.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 26, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04hkt) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi
My self shravan kumar pandey
My credit card updated mail id is shravan.[protected]@gmail.com. my credit card no is 5241xxxxxxxx9006. My registered mobile no is [protected].
I have done credit card bill payment of Rs 7488.93 through SBI net banking on 22/04/2022 and money is deucted from my account but still it is not reflecting in my credit card account .
I have sent three mail in this regards to customer care icici but still, i did not any answer and also customer care icici no is always busy whenever tried to make contact with them.
Please help me and sort out the problem.

With regards
Shravan pandey

May 27, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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MABchgs have been deducted Twice from my account in a single day on 22/4/2022 without any information provided by the bank .The amount was decucted twice and the total amount deducted was INR 945.88 . Please look into the matter .

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ICICI bank collection team from chennai is harrasing us by calling the grama panchayat and village people around us stating that my husband has taken loan and has not given back. My husband had taken loan and had paid emi unfortunately at the time covid he could not pay as he lost his job and they were filing settlement. He stys in bangalore. My question is why is bank contacting people around my place, they are contacting and harrassing people around my circle, calling my neighbours and panchayat and now the whole village people know about this and laughing at us. My husband do not stay with us and stays in bangalore and I stay with my kids and gran mother and ICICI bank is asking for my contact details and not my husband or they are not calling his family or people around him. I dont know whether I can file complaint but we feel very insulted as iam getting calls from everywhere regarding this. The people calling are ICICI collection team from Chennai.

May 25, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04c5m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have tried with draw 10K and transaction got declined because of insufficient balance . Fine was deducted from my account even though it is a first time.

Are they paying me money in case money is not available in atm?

This seems to be completely unfair of deducting the money from customers with completely one sided hidden conditions and charges. Completely unsatisfied with the experience.

Acc No:[protected]
Mob No: [protected]

Apr 30, 2022

Complaint marked as Resolved

Bank has reversed the charges

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: nungambakkam, chennai

Some spam call came and asked to pay credit card saying number and outstandding amouunt, but i dont have credit card

May 25, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 24, 2022

Updated by ajith ca If you are getting same call repeatedly and asked then you can go for complaining it

Verified Support

Apr 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04c6t) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bangalore, Bommanahalli collection branch

I had been taken a personal loan of 6.5 lakhs and paid 3.6 years without miss and due to accident and medical emergency there was a breakage in the emi payment and after 6 months harassment got started. The collection agents called my wife, brother, sister, sister in law, friends and even my 80 year old father saying that I had given their number as reference though I didn't. There is a due of 4.3 lakhs and if I asked for 2 lakh settlement they said no and forcing me to go through the authentication call to authenticate that I accepted though I haven't been asked what I could afford. Humanity should be there. But, canara bank settled my 7.7 lakhs outstanding for 2.5 lakhs listening to my situation. Thanks to Canara bank.

May 27, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04c5w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi ICICI Team,

I have been the customer of your bank since 2019. This year an amount of Rs 826/- has been deducted from my savings account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account.

But still charges are being applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement.br...

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ICICI is a horrible bank to reach a real customer care representative. The usual[protected] number from USA/Canada, will go to all kind of answering machine without providing any option to reach real customer care. Eventually it will keep disconnecting your call stating you exceeding the option limit.
The whatsapp number another sham.
The chat - good luck reaching a person instead of machine. Even if you reach a reprehensive, most cases they are not helpful/knowledgably and will ask you email or call customer care number without providing detail about how to reach a customer care representative. Also every 2-3 minutes it will keep popping up threatening message about closing the chat as below:

Bhogadi: [10:40:45 AM]
(System Alert) We have not received any message from you for quite some time, please respond within 1 minute else we will be constrained to end the Chat session.
...
continue chatting
...

Bhogadi: [10:44:27 AM]
kindly drop a mail to us(System Alert) We have not received any message from you for quite some time, please respond within 1 minute else we will be constrained to end the Chat session.
...
continue chat
...

Bhogadi: [10:46:17 AM]
chat facility not possbile .drop a mail to us
System: [10:47:13 AM]
Chat was finished

idle time is hardly 40-60 seconds.
Don't get stuck with ICICI.

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a049gy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Telangana

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 408.70 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.408.70 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 22, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046ok) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am no able to use my multi wallet card. Because I haven't use it due to pandemic. Now, it is showing blocked on ICICI website. [Link: https://infinity.icicibank.com/corp/AuthenticationController;jsessionid=0000fKbv...⇄ I tried calling customer care. They are not able to unblock the card. I go to bank. Bank manager said we don't have access. I want to unblock that card.

I have tried every possible way but not working anything. Please help

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046oj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Kandikal Gate Road 18-3-31 , Chatrinaka

Hi Team,

My name is Shalini. I 'm a TCS employee and I joined the company 4.5 years back I was given ICICI food card which going to expire on 6/22 .

I would need a new card but unable to reach helpdesk and unable to login to portal could you please assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 4000 rupees, Please needful.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046oi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 24, 2022

Updated by Shalini Ambati Hi,

What do you mean o[censored]ID is that Aadhar identification number?

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Address: Lambe hanuman road. Varacha

Refund my money Rs. 502 mabchgs account credit why my account 0 balance plz refund my money Rs. 502 fast

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 22, 2022

Updated by Yes pate Icon
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ICICI Bank
ICICI Bank — My account dabit Rs. 502
Y
Yes pate
Apr 22, 2022
Mark as Resolved
Customer ID:
[protected]

Refund my money Rs. 502 mabchgs account credit why my account 0 balance plz refund my money Rs. 502 fast
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View all 21237 ICICI Bank Reviews
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Complaints21237
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Resolved13309
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ICICI Bank Phone
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ICICI Bank Website www.icicibank.com
ICICI Bank Address ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046og) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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From my icici bank account deducted Rs. 590.00
I don't know why. On 11rd 4 -2022.
This is this the first time that happened to me in last 11yrs with icic bank.
Please refund my money ASAP.
Contact details: [rasikali.meeran93]@gmail.com
Mobile number [[protected]]

I was supposed to pay my emi to DMI FINANCE TO LINK ACCOUNT ICICI BANK merchant on april 5th, 2022 but the auto-debit never happened. After waiting for long, i transferred the emi amount manually on april 5th, 2022 to the respective merchant account number. On april 11st, 2022 i received a notification from icici stating that due to insufficieNT balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transaction code as 'ecsrtnchGS070422sr[protected][protected]' on april 11TH APRIL, 2022.

None of the customer care numbers are working and i am unable to report this issue.

May 26, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 22, 2022

Updated by rasikali From my icici bank account deducted Rs. 590.00
I don't know why. On 11rd 4 -2022.
This is this the first time that happened to me in last 11yrs with icic bank.
Please refund my money ASAP.
Contact details: [rasikali.meeran93]@gmail.com
Mobile number [[protected]]

I was supposed to pay my emi to DMI FINANCE TO LINK ACCOUNT ICICI BANK merchant on april 5th, 2022 but the auto-debit never happened. After waiting for long, i transferred the emi amount manually on april 5th, 2022 to the respective merchant account number. On april 11st, 2022 i received a notification from icici stating that due to insufficieNT balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transaction code as 'ecsrtnchGS070422sr[protected][protected]' on april 11TH APRIL, 2022.

None of the customer care numbers are working and i am unable to report this issue.

Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: chembumukk, Kakkanadu, Kerala

My name is Tina Lesly. Currently I am not in India. Last day when I checked my net banking statement I could find that many unknown transactions has happened on multiple days.eg : VIN*APPLE COM*B on 17/03/2022. But I haven't done any transaction. Also I dont use any apple products or any games or any subscriptions. Without my otp how this happened. Today 21/04/2022 also amount got lost. I have almost lost 8500+ Rs. Please cross check and...

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Address: PLOT NO, 793, MURGASOL G.T.ROAD, USHAGRAM, ASANSOL, PASCHIM BARDHHAMAN, WEST BENGAL - 713303

I have taken a housing Loan of Rs. 534839 from ICICI Bank Ltd, Ushagram Asansol Branch on 31/07/2006. As per agreement the loan was sanctioned for a period of 180 months @ Rs. 5425 which was . But they had started deducting Rs. 5727 from 01/09/2008 till 01/09/2011. Again from 01/10/2011 they started deducting Rs 6310 till 01/01/2022 which was my last installment as per agreement.

After 180 months of repayment when I approached the bank for NOC and returning of my original deed. I was surprised and shocked to know when the bank told me that I still need to pay another 104 EMI to finish the loan.

Without intimation they had changed my loan to floating. How can a reputed bank can cheat us this way. I met the Bank manager and have submitted a letter to the bank. We had stopped paying Instalment from 01/02/2022.

On 17/02/2002 a bank representative name Biswajit Prasad came to our house for discussion and took our photo. again on 20/04/2022 another guy named Mr. Manoj came to house and took a selfie with me. They are unable to give any suggestion or solution for the same.

This is a mental torture to me and my family. I hereby request the forum to help me out to came out of this mental torture.

May 26, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a049hw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI HFC, JNTU, Hyderabad

Complaint on ICICI home finance services.
I have requested to provide NOC for my home loan account to remove the co-applicant name and proceed with home registration alone. We have been continuously sending emails to Nodal officer but no response from two months.
This is really unexpected service from ICICI.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a049ha) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 28, 2022

Updated by Lakshmi523 What is [Protected]@icicibank.com ??

I have already sent 10 emails till now in past two months to ICICI Nodal Officer and Service Head regarding this issue.
No help received from anyone.https://www.consumercomplaints.in/icici-bank-delay-in-providing-noc-for-home-loan-c3174694#

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L

Lakshmi523

Apr 25, 2022

What is [Protected]@icicibank.com ??

I have already sent 10 emails till now in past two months to ICICI Nodal Officer and Service Head regarding this issue.
No help received from anyone.

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Hi,

I made a transaction last evening of amount 50, 000 at a store and the store had to void the transaction due to some wrong details. The amount got deducted from my credit card however I haven’t got the refund yet after voiding. I have been connecting to customer care and they are saying there is no such transaction showing. I have slips as well that I have emailed but no revert.

Please process the refund...

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ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 127

APPLe COM fraud

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Fastag Online Recharge

Auto debit return fee and harassment by calling 50 times in a day

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Regarding credit card bill payment not reflecting in my account

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Deduction of MABchgs

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Harassment by ICICI Chennai personal loan collection team

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Charging for atm withdrawal attempt

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To pay credit card

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Personal loan recovery harassment and settlement

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Amount debited as DMC/ DP CHGS

NRI Beware

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Issue regarding money deduction

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Help me to unblock multi wallet card

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ICICI Bank My ICICI multi wallet food card going to expire on 6/22

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My account dabit Rs. 502

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Un wanded debit fund

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ICICI Bank ICICI Bank VIN/APPLE COM and related frauds

ICICI Bank asking for extra 104 emi even after repayment of full loan

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Delay in providing NOC for home loan

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VOID transaction refund

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 127

APPLe COM fraud

Post your Comment

Fastag Online Recharge

Auto debit return fee and harassment by calling 50 times in a day

Post your Comment

Regarding credit card bill payment not reflecting in my account

Post your Comment

Deduction of MABchgs

Post your Comment

Harassment by ICICI Chennai personal loan collection team

Post your Comment

Charging for atm withdrawal attempt

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To pay credit card

Post your Comment

Personal loan recovery harassment and settlement

Post your Comment

Amount debited as DMC/ DP CHGS

NRI Beware

Post your Comment

Issue regarding money deduction

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Help me to unblock multi wallet card

Post your Comment

ICICI Bank My ICICI multi wallet food card going to expire on 6/22

Post your Comment

My account dabit Rs. 502

Post your Comment

Un wanded debit fund

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ICICI Bank ICICI Bank VIN/APPLE COM and related frauds

ICICI Bank asking for extra 104 emi even after repayment of full loan

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Delay in providing NOC for home loan

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VOID transaction refund

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