ICICI Bank Complaints & Reviews

Address: Bangalore, Bommanahalli collection branch

I had been taken a personal loan of 6.5 lakhs and paid 3.6 years without miss and due to accident and medical emergency there was a breakage in the emi payment and after 6 months harassment got started. The collection agents called my wife, brother, sister, sister in law, friends and even my 80 year old father saying that I had given their number as reference though I didn't. There is a due of 4.3 lakhs and if I asked for 2 lakh settlement they said no and forcing me to go through the authentication call to authenticate that I accepted though I haven't been asked what I could afford. Humanity should be there. But, canara bank settled my 7.7 lakhs outstanding for 2.5 lakhs listening to my situation. Thanks to Canara bank.

May 27, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04c5w) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi ICICI Team,

I have been the customer of your bank since 2019. This year an amount of Rs 826/- has been deducted from my savings account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account.

But still charges are being applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement.br...

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ICICI is a horrible bank to reach a real customer care representative. The usual[protected] number from USA/Canada, will go to all kind of answering machine without providing any option to reach real customer care. Eventually it will keep disconnecting your call stating you exceeding the option limit.
The whatsapp number another sham.
The chat - good luck reaching a person instead of machine. Even if you reach a reprehensive, most cases they are not helpful/knowledgably and will ask you email or call customer care number without providing detail about how to reach a customer care representative. Also every 2-3 minutes it will keep popping up threatening message about closing the chat as below:

Bhogadi: [10:40:45 AM]
(System Alert) We have not received any message from you for quite some time, please respond within 1 minute else we will be constrained to end the Chat session.
...
continue chatting
...

Bhogadi: [10:44:27 AM]
kindly drop a mail to us(System Alert) We have not received any message from you for quite some time, please respond within 1 minute else we will be constrained to end the Chat session.
...
continue chat
...

Bhogadi: [10:46:17 AM]
chat facility not possbile .drop a mail to us
System: [10:47:13 AM]
Chat was finished

idle time is hardly 40-60 seconds.
Don't get stuck with ICICI.

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a049gy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad, Telangana

I have been charged for expression debit card which i don't remember of requesting. They have charged me rs. 408.70 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.408.70 from my account. Expression debit card request cancelling options were unavailable..
I don't need expression debit card as i already have basic debit card..
Please help me getting my money back

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 22, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046ok) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am no able to use my multi wallet card. Because I haven't use it due to pandemic. Now, it is showing blocked on ICICI website. [Link: https://infinity.icicibank.com/corp/AuthenticationController;jsessionid=0000fKbv...⇄ I tried calling customer care. They are not able to unblock the card. I go to bank. Bank manager said we don't have access. I want to unblock that card.

I have tried every possible way but not working anything. Please help

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046oj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Kandikal Gate Road 18-3-31 , Chatrinaka

Hi Team,

My name is Shalini. I 'm a TCS employee and I joined the company 4.5 years back I was given ICICI food card which going to expire on 6/22 .

I would need a new card but unable to reach helpdesk and unable to login to portal could you please assist me.

Every month during salary credit 2000 rs is automatically being deducted for food card and currently the card should have around 4000 rupees, Please needful.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046oi) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 24, 2022

Updated by Shalini Ambati Hi,

What do you mean o[censored]ID is that Aadhar identification number?

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Address: Lambe hanuman road. Varacha

Refund my money Rs. 502 mabchgs account credit why my account 0 balance plz refund my money Rs. 502 fast

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 22, 2022

Updated by Yes pate Icon
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ICICI Bank
ICICI Bank — My account dabit Rs. 502
Y
Yes pate
Apr 22, 2022
Mark as Resolved
Customer ID:
[protected]

Refund my money Rs. 502 mabchgs account credit why my account 0 balance plz refund my money Rs. 502 fast
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Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a046og) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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From my icici bank account deducted Rs. 590.00
I don't know why. On 11rd 4 -2022.
This is this the first time that happened to me in last 11yrs with icic bank.
Please refund my money ASAP.
Contact details: [rasikali.meeran93]@gmail.com
Mobile number [[protected]]

I was supposed to pay my emi to DMI FINANCE TO LINK ACCOUNT ICICI BANK merchant on april 5th, 2022 but the auto-debit never happened. After waiting for long, i transferred the emi amount manually on april 5th, 2022 to the respective merchant account number. On april 11st, 2022 i received a notification from icici stating that due to insufficieNT balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transaction code as 'ecsrtnchGS070422sr[protected][protected]' on april 11TH APRIL, 2022.

None of the customer care numbers are working and i am unable to report this issue.

May 26, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Apr 22, 2022

Updated by rasikali From my icici bank account deducted Rs. 590.00
I don't know why. On 11rd 4 -2022.
This is this the first time that happened to me in last 11yrs with icic bank.
Please refund my money ASAP.
Contact details: [rasikali.meeran93]@gmail.com
Mobile number [[protected]]

I was supposed to pay my emi to DMI FINANCE TO LINK ACCOUNT ICICI BANK merchant on april 5th, 2022 but the auto-debit never happened. After waiting for long, i transferred the emi amount manually on april 5th, 2022 to the respective merchant account number. On april 11st, 2022 i received a notification from icici stating that due to insufficieNT balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transaction code as 'ecsrtnchGS070422sr[protected][protected]' on april 11TH APRIL, 2022.

None of the customer care numbers are working and i am unable to report this issue.

Verified Support

Apr 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: chembumukk, Kakkanadu, Kerala

My name is Tina Lesly. Currently I am not in India. Last day when I checked my net banking statement I could find that many unknown transactions has happened on multiple days.eg : VIN*APPLE COM*B on 17/03/2022. But I haven't done any transaction. Also I dont use any apple products or any games or any subscriptions. Without my otp how this happened. Today 21/04/2022 also amount got lost. I have almost lost 8500+ Rs. Please cross check and...

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Address: PLOT NO, 793, MURGASOL G.T.ROAD, USHAGRAM, ASANSOL, PASCHIM BARDHHAMAN, WEST BENGAL - 713303

I have taken a housing Loan of Rs. 534839 from ICICI Bank Ltd, Ushagram Asansol Branch on 31/07/2006. As per agreement the loan was sanctioned for a period of 180 months @ Rs. 5425 which was . But they had started deducting Rs. 5727 from 01/09/2008 till 01/09/2011. Again from 01/10/2011 they started deducting Rs 6310 till 01/01/2022 which was my last installment as per agreement.

After 180 months of repayment when I approached the bank for NOC and returning of my original deed. I was surprised and shocked to know when the bank told me that I still need to pay another 104 EMI to finish the loan.

Without intimation they had changed my loan to floating. How can a reputed bank can cheat us this way. I met the Bank manager and have submitted a letter to the bank. We had stopped paying Instalment from 01/02/2022.

On 17/02/2002 a bank representative name Biswajit Prasad came to our house for discussion and took our photo. again on 20/04/2022 another guy named Mr. Manoj came to house and took a selfie with me. They are unable to give any suggestion or solution for the same.

This is a mental torture to me and my family. I hereby request the forum to help me out to came out of this mental torture.

May 26, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a049hw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI HFC, JNTU, Hyderabad

Complaint on ICICI home finance services.
I have requested to provide NOC for my home loan account to remove the co-applicant name and proceed with home registration alone. We have been continuously sending emails to Nodal officer but no response from two months.
This is really unexpected service from ICICI.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a049ha) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Apr 28, 2022

Updated by Lakshmi523 What is [Protected]@icicibank.com ??

I have already sent 10 emails till now in past two months to ICICI Nodal Officer and Service Head regarding this issue.
No help received from anyone.https://www.consumercomplaints.in/icici-bank-delay-in-providing-noc-for-home-loan-c3174694#

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L

Lakshmi523

Apr 25, 2022

What is [Protected]@icicibank.com ??

I have already sent 10 emails till now in past two months to ICICI Nodal Officer and Service Head regarding this issue.
No help received from anyone.

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Hi,

I made a transaction last evening of amount 50, 000 at a store and the store had to void the transaction due to some wrong details. The amount got deducted from my credit card however I haven’t got the refund yet after voiding. I have been connecting to customer care and they are saying there is no such transaction showing. I have slips as well that I have emailed but no revert.

Please process the refund...

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Dear sir, I am inform you that none of the transactions had taken place with my authentication. I never give my credit card to anybody. Bank people are well aware that it is a cyber crime. With utmost belief in this bank, I have Lot of Trust in ICICI bank and useing card from so many years . But, it puts me in deep trouble now. It clearly indicates the working system of the bank and how it is neglecting customers.i can't effort the amount under any circumstances, already i had logged the complaint in cyber crime.Plz look into the matter in humatrain grounds and help me out with the same at the earliest possible.
Regards
raju
[protected]

May 27, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Sonigara Park, Dange Chowk, Thergaon, Pune

Hi
I am rising this complaint for unknown transitions happening through my account. From last few months amount of Rs 590/- is deducting regular basis from my account and details are 'NACH_AD_RTN_CHRG~TPSLSIP~11APR22~c7400ea'.
I have asked in ICICI bank regarding this but no body is responding.
So I am escalating this issue.

My ICICI account no is[protected] and
Transection date is 19/04/2022.

Transection remark is "NACH_AD_RTN_CHRG~TPSLSIP~11APR22~c7400ea"

My name Pandurang Shivajirao Burge

Pls refund money and stop this.

Thanks
Pandurang Shivajirao Burge

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 21, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0444h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Yesterday Yesterday at 14:44 pm I made a transaction of 658.44 rs at Paytm using ICICI Bank account. But the payment failed. And Paytm has sent the message that they have initiated the refund transaction. Kindly process the refund.
Order I'd :[protected]. Kindly look into the matter and do the needful at the earliest.

Regards
Smita Swain

Apr 21, 2022

Complaint marked as Resolved

Yesterday at 14:44 pm I made a transaction of 658.44 rs at Paytm using ICICI Bank account. But the payment failed. And Paytm has sent the message that they have initiated the refund transaction. Kindly process the refund. Order I'd :- 22031045586501401. Kindly look into the matter and do the needful at the earliest. Regards Smita Swain

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 21, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a044ig) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: L&T Ltd, Post Box-979, Mount Poonamallee Rd, Manapakkam, Chennai, Tamil Nadu 600089

Placed an order on swiggy by online paying through my ICICI debit card, but order got cancelled for some reason, Order no is #[protected]. For the same swiggy initiated refund and as per there app amount is refunded in my bank ac but as I check my bank ac statement amount is still not credited. REFERENCE NUMBER THAT THEY HAVE PROVIDED IS[protected]. Kindly refund my money earliest.

May 21, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a04201) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,

Here is my worst experience with ICICI bank.

My self Jeevana Tejaswini. My company has tied up with ICICI bank for salary account, on 14th March 22 and as part of company, my account has been opened with bank but I haven't received my ATM card yet.

I reached customer care many times and also reached nearby branch in person and also tried to submit a complaint letter to the branch manager and it literally ended up in a trash. I received the ridiculous response from them literally.

Account number:[protected]

Branch address:
No. 15-6-1, RR colony,
Madanapalle,
Chittoor,
Andhrapradesh-517325

Branch IFSC code: ICIC0000673

This is my worst experience with ICICI bank. With such MNC bank I am not expecting this type of service.
Kindly entertain the issue as prior. Hope atleast this time I receive a response.

Regards
Jeevana

May 22, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Icici bank

Within 10 days there are 2 deduction about total 1130 rupees has been deducted from my account in the name of nach_ad_rtn_chrg_ingenot
From the date of[protected] to[protected] and Mab Charges without any notification. It is running in Salary account and without any kind of prior intimation it converted to Saving which lead to deduction.please get the same waive off on priority so I can manage to maintain it in future accordingly.
Charges Deducted-1130.58/-
Account.no[protected]
Account holder name-Ranita Dash was maintaining minimum balance for the time of emergency it's pendamic situation and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose
I need refund my total amount

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Apr 20, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0420s) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Im using the net banking of icici from along time

and now my user id got disabled for some security reasons

i tried to contact customer care but got no response

this is the poor service icici bank offers

plz reactive my user id

May 22, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0421f) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: MANGALORE

I NEVER TOOK THESE LOANS BUT ITS APPEARING UNDER MY PAN CARD - AWYPS1588B

LBCHE[protected],
LBCHE[protected],
LBCHE[protected],
LAHYD[protected]

From my cibil report, i could see mobile number of the person who took these loans and i spoke to him. He confirmed that he can see these loans under his own pan card.

This means ICICI is reporting same loan accounts under 2 different Pan card. absolutely ridiculous and due to this am suffering badly. My home loan application is stuck

May 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a042p1) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 128

Personal loan recovery harassment and settlement

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Amount debited as DMC/ DP CHGS

NRI Beware

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Issue regarding money deduction

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Help me to unblock multi wallet card

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ICICI Bank My ICICI multi wallet food card going to expire on 6/22

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My account dabit Rs. 502

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Un wanded debit fund

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ICICI Bank ICICI Bank VIN/APPLE COM and related frauds

ICICI Bank asking for extra 104 emi even after repayment of full loan

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Delay in providing NOC for home loan

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VOID transaction refund

Online cyber frauds

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NACH_AD_RTN_CHRG~TPSLSIP~11APR22~c7400ea

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Non receipt of refund of a failed transaction

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Amount Initiated from swiggy is not being sourced to my account

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Not received Debit Card even after a month

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Amount deduction in my salary account

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Icici online banking user id got disabled

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Wrong CIBIL reporting

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ICICI Bank Complaints & Reviews

File a complaint to ICICI Bank

ICICI Bank reviews & complaints page 128

Personal loan recovery harassment and settlement

Post your Comment

Amount debited as DMC/ DP CHGS

NRI Beware

Post your Comment

Issue regarding money deduction

Post your Comment

Help me to unblock multi wallet card

Post your Comment

ICICI Bank My ICICI multi wallet food card going to expire on 6/22

Post your Comment

My account dabit Rs. 502

Post your Comment

Un wanded debit fund

Post your Comment

ICICI Bank ICICI Bank VIN/APPLE COM and related frauds

ICICI Bank asking for extra 104 emi even after repayment of full loan

Post your Comment

Delay in providing NOC for home loan

Post your Comment

VOID transaction refund

Online cyber frauds

Post your Comment

NACH_AD_RTN_CHRG~TPSLSIP~11APR22~c7400ea

Post your Comment

Non receipt of refund of a failed transaction

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Amount Initiated from swiggy is not being sourced to my account

Post your Comment

Not received Debit Card even after a month

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Amount deduction in my salary account

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Icici online banking user id got disabled

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Wrong CIBIL reporting

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