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3.2
Updated: Dec 13, 2025
Complaints 23740
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14271
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ICICI Bank reviews & complaints page 128

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V
vishal3251
Apr 15, 2022
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Scici deep discount bond

I have been trying to reach out to my nearest Icici branch for redemption of my deep discount bonds issued 1996. But nobody in the branch seems to know how to redeem them and they're just replying with "we've sent the email to the concerned team". It's been days since they're unable to guide me with the further process for redemption of the bonds and I feel like stuck as I'm also not being provided contact details of the relevant teams working...
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Surendar Gunasekaran
Apr 15, 2022
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ICICI withdraw 3 times of 23rs, 28rs, 29rs three times ...I have attempted to withdraw amount from another bank ..But another ATM don't have balance and and the other ATM i check out of service...

This is unethical practice... Daylight robbery...Your company Sacked Sunanda Last CEO has bribery charge and unethical offered loans to corporate and did you take any action against her ? This is the way you cheat middle class customer..?

Why this type of charges not disclosed on the salary account terms and conditions

My email : [protected]@gmail.com

I am sincerely seeking solution
+1 photos
May 22, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2022
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Brajesh kothari
    Apr 14, 2022
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    Address: Mumbai

    There are 3 transactions made to icici bank using below arn numbers. I have called them many times but they have no clue where these transfers are.

    The amount is supposed to be credited to my account. These transfers are made using debit card numbers.

    Arn: 75105172093001873572142
    Arn: 75105172093001871508932
    Arn: 75105172093001871504907
    May 17, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Apr 15, 2022
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03sgb) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      snairk
      Apr 14, 2022
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      I am working in TCS. My food card got expired one month before. I tried to contact customer care to get guidance to renew the card, but I failed as the numbers given in the back site is not helpful and user friendly. So I sent mail to [protected]@icicibank.com, but till now haven't received at least an acknowledgment. Please help here to get my food card renewed.
      May 20, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 14, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03q11) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        nidhiniwate
        from Vasai-Virar, Maharashtra
        Apr 14, 2022
        Resolved
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        Dear Customer, your ICICI Bank Account XX043 has been credited with INR 11, 200.00 on 13-Apr-22. Info:PWA*PWA*[protected]*[protected]. The Available Balance is INR 11, 200.00.

        I have mailed to customer care wid UID no . There is no response from customer care and today I have received dis msg but no intimation of account no n kit available.
        Apr 22, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 14, 2022
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03q0y) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          SantoshKumarS
          Apr 14, 2022
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          Over the years It's been found ICICI BANK charges automatically and deduct money - I didn't know. Today when I came across on one email I came to know - not from my account but my all four family accounts.

          I don't know what is nach_ad_rtn_chrg_cams bla bla charges - when required charges and things already paid in respective units then why from saving a/c ICICI BANK charges and auto debit.
          Apr 14, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03q0h) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            Kmnk
            Apr 14, 2022
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            Hi

            Name : Kamran Naik
            ICICI bank savings account number[protected]

            My account got Debit Freezed there were some loan apps on google store from whom I took a loan but all of them were 7 days loan app I paid their amount and took another loan but the loan was for 7 days and these guys started calling me on the 6th day to make a payment they also hacked my phone and contacted my complete contact list on WhatsApp and made a viral nude pics morphed my pic so I complained to cybercrime took the report and switched off my mobile and took another number as per cybercrime PSI ..
            Now for security reason I also got my account blocked and ordered a new debit card but now when Iam asking ICICI bank at my branch at sector 11 mira road to unfreeze my account they are not doing it iam really sad about it that they dont even talk properly it feels like they dont have any respect for their customers.
            May 17, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Apr 14, 2022
            Updated by Kmnk             Hi

            Name : Kamran Naik
            ICICI bank savings account number[protected]

            My account got Debit Freezed there were some loan apps on google store from whom I took a loan but all of them were 7 days loan app I paid their amount and took another loan but the loan was for 7 days and these guys started calling me on the 6th day to make a payment they also hacked my phone and contacted my complete contact list on WhatsApp and made a viral nude pics morphed my pic so I complained to cybercrime took the report and switched off my mobile and took another number as per cybercrime PSI ..
            Now for security reason I also got my account blocked and ordered a new debit card but now when Iam asking ICICI bank at my branch at sector 11 mira road to unfreeze my account they are not doing it iam really sad about it that they dont even talk properly it feels like they dont have any respect for their customers.
            Verified Support
            Apr 14, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Suhas Gummanur
              Apr 13, 2022
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              My account has been deducted a total of ₹880 with reference ECSRTNCHG. I dont know why have deducted this.
              +1 photos
              May 20, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Apr 14, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Krunalc18
                from Vadodara, Gujarat
                Apr 13, 2022
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                Address: Vadodara

                There is two times deduction for this nach_ad rtn chrg bajajfin one is of rs 224.24 and other is of rs 285.01.
                Please reword back my money in my account.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03odf) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  L
                  lilashah100
                  Apr 13, 2022
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                  Resolved

                  Wrong Auto Debit Failed Charges

                  Applicant Name - Vivek Kumar Singh

                  I have paid my credit card bill of card number ending 8011 on 12th April 2022. Despite payment of bill Auto Debit Attempt was made. Auto debit failed which is now reflecting Rs. 550 charges unnecessarily on credit card.

                  Please revoke auto debit failed charges on my credit card ASAP....
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                  I
                  imran14.khan
                  from Bengaluru, Karnataka
                  Apr 13, 2022
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                  I have ICICI bank savings account from last 7+ years. I have never seen MAB charges. Recently on 12th April 2022 Rs.553.78 was deducted from my account without any intimation. If it is for maintaining minimum balance atleast the bank should have intimated earlier before deducting.

                  12/04/2022 12/04/2022 MABchgs-Mar22+GST 553.78

                  Requesting to please check on this matter and help.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    Karthik 2048
                    Apr 12, 2022
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                    Hi. Team
                    I was going through my account and I have found an unexpected transaction of rs 590, 589.99, and 563.09 I have no idea on which reason I got debited.
                    Kindly check on this issues and refund my amount ASAP. I have an upcoming EMI to pay.
                    +1 photos
                    May 14, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 13, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Acharya Dhruvanshu
                      Apr 12, 2022
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                      Address: mazda ltd,2nd land,panchwati, ambawadi,ahmedabad

                      Am an icici bank customer. Today and yesterday (12/04/2022 and 11/04/2022) ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com.
                      +1 photos
                      May 18, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 13, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        Muthuksamy
                        from PONDICHERRY, Puducherry
                        Apr 12, 2022
                        Resolved
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                        OTP incorrect - error during Online Purchase using Credit Card

                        I was trying to buy a product from AMAZON using AMAZON PAY Credit Card issued by ICICI Bank.

                        During checkout process I am getting OTP incorrect for every transaction though I entered OTP correctly.

                        I visited the ICICI Bank website and could not locate any relevant link to solve the above issue.

                        I also tried their IVRS system. But could not find a solution....
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                        Ijaz Kinara
                        Apr 12, 2022
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                        Address: 40204-nikoo homes-bangalore

                        ICICI has charged me 450/- stating as ECSRTNCHG charges which i am not even aware of without my consent or any notification.

                        These act of auto debit from bank needs to be looked into .

                        Regards,
                        Ijaz
                        [protected]
                        +1 photos
                        May 19, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 13, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          G
                          gana chaitanya
                          Apr 12, 2022
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                          I have purchased a phone in chroma 6 months back which is having a cashback offer for ICICI bank debit card worth Rs 6000 + Merchant cashback of Rs 1703 which will be credited in 60 days after sale. The invoice shows all the details.

                          It is more than 90 days but the cashback is not credited. called ICICI customer care they told chroma will take care and called chroma and no response.

                          Please help!
                          contact: [protected]
                          May 26, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 13, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            G
                            Goriparthi Anvitha
                            Apr 12, 2022
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                            Resolved

                            When we withdraw some amount, i am getting a message stating that Dear Customer, transaction of INR 100.00 on ICICI Bank Credit Card XX2003 is withheld due to security reasons. Please call our Customer Care.
                            May 20, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 12, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03lae) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              SubhaSenthil
                              Apr 12, 2022
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                              Hi, I am Subha, a TCS employee. My ICICI multi wallet card got expired, I tried reaching out to the customer care, no luck and also I have dropped a mail to [protected]@icicibank.com and haven't got any response. I have some money in that card and I don't want that to go waste so kindly provide me with an replacement card or else kindly refund the money that I have in the ICICI meal card wallet. Need help.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 12, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03lai) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Apr 13, 2022
                              Updated by SubhaSenthil                               Any update on this?
                              Apr 21, 2022
                              Updated by SubhaSenthil                               Where can I find the UID?
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                                S
                                Saqib6888
                                Apr 12, 2022
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                                Resolved

                                I bought a Samsung mobile directly from the Samsung official website. During this purchase I was eligible for Rs.2000 cashback. As per your terms and conditions with Samsung the cashback will be credited instantly. I have used my credit card to purchase but so far cashback not received. Kindly deposit the cashback as promised. For further details please let me know.
                                Last 4 digits of cc 5009
                                +2 photos
                                May 17, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 12, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03lag) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  V
                                  varunbothra11
                                  Apr 12, 2022
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                                  Hi,

                                  I opened a new account and within 2-3 days of opening the account, they blocked/froze my bank account.

                                  This is such an irritating behavior from them.

                                  Now I am unable to log in to net banking/imobile. Unable to withdraw the funds
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03lap) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Reply
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