ICICI Bank Complaints & Reviews

My transaction was declined during online shopping and money has been deducted. But after some time the money was returned. Now when the credit card statement came, this money was added to the statement as EMI. When I called customer care about this credit card statement they removed the second EMI also and spoke very rudely and disconnected the call 2-3 times.

I have attached bank statements as well as declination of transactions during online shopping.

Name appeared in Demat Account as Kusum S Gairola while in PAN and Aadhar is Kusumlata Gairola.
Spelling of name in Aadhar and PAN was corrected after opening of Demat account please arrange to make correction in Demat account also, Details of account is as under-
DP ID - IN302679
Client ID[protected]

Note - photo of PAN and Aadhar is also uploaded in system for reference.

Please arrange to correct accordingly and intimate us by mail on [protected]@gmail.com

Regards
Kusumlata Gairola.

I, Chandrakant Chheda, owner of a retail cloth store. I use the ICICI merchant services via the pos machine for credit/debit card services for my business. I have been charged for several schemes which i wasn't aware of from the month of January 2022 and I had made several complaints for the same but, this month of August 2022 a deduction of Rs. 45, 000+ was deducted.

Dear sir,
my bank acoount number is[protected] holder name HINDUSTAN TRADER last 6th august credit account of rupees 240000/- from bangalore party, that party told me please deliver the material to hooghly, i was delivered the goods by truck no. is (MH 18 BG 6672) when hooghly party recieved the goods on 7th august and called me materials did not recieved and Lien my bank account from bangalore please resolve the problem.

Thanks & Regards

Value Date Transaction Date Transaction Remarks Withdrawal Amount (INR )
30/07/2022 30/07/2022 CMS/[protected]/ADTPSLSIPG__[protected] 5000
01/08/2022 01/08/2022 CMS/[protected]/ADTPSLSIPG__[protected] 5000
Still not received any solutions above two deductions

Hello, I have opened an account with ICICI Bank 5 years ago and there was no obligation of minimum balance required for my account .Recently 419.64 rupees and so on was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction .in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs i contact direct with icici bank they said they wont deduct again but this month also they deducted money. its happening during this recent 3 months. It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my 3 months money as soon as possible .

Hi, my account is hit with a charge of ₹590 which is not informed in message or email like all charges.
I don’t understand why this charge is made and why I direct get an alert and why reason isn’t mentioned as well

I never used or applied for my demat account for which the annual charges are deducted feom my account and I also raised a complaint related to refund of same. For which I talked to the executive related to that and she assured of my refund in 5-7 working days but it was now almost 10 days. Please do the needful and waiting for your positive response.

I have ordered a product on Amazon with order number:[protected].on 12 July 2022.I have received product on 16 July 2022 amount of RS.2096/-only, and due to size issues I have returned the product in it's original condition on 17 July 2022.The Amazon initiated the refund on 17 July 2022 and still the refund amount is not yet seen in my account statement. The reference number is HSBCN[protected].

I received this message in my phone number:

Dear Customer, Your ICICI Credit Card Points Worth Rs.6850 Will Expired Tomorrow. Kindly Redeem Points In Cashback By Clicking https://cutt.ly/fXrDsls
-DCEnter

I do not own an ICICI Credit Card. This message looks fake. Please look into it so others are safe.

I have raised a complaint for ICICI bank, but they are not sharing email address to contact them, how am i supposed to contact ICICI bank on [protected]@icicibank.com

https://www.consumercomplaints.in/icici-bank-mobile-number-update-for-otp-c32741...⇄

Opened NPS account in year 2020. Indicated ICICI bank as POP. As part of the application verification, ICICI bank rejected my KYC unnecessarily on the basis of address mis match. After that I have been following up since 2020 until now no conclusion at all. I have no clue as in where to update the address, which address in incorrect and all.

I am writing in frustration after dealing with multiple stakeholders across ICICI banking team, Prudential TEam, ICICI direct team without any solution or way forward.
I had 7 lac rupees in ICICI bank account's MF section.
I was able to access this through ICICI bank home page Investments & Insurance Mutual funds.
Now when I go to this section, it says invalid account or account doesn't exist!

When I called banking team, they said they can't help and asked me to contact MF team with a wrong number (+[protected], which took me to prudential team who say they only manage insurance.
When I called banking again they directed me to ICICI direct, who said they don't deal with M[censored]nder ICICI bank account, and that my money isn't in ICICI direct MF.

I'm frustrated by this hopping around with no solution and such a big money loss. I need an URGENT and IMMEDIATE answer and resolution.

Today i got a message regarding expression debit card request ..but I didn't request for the same...so I want to cancel this request...I need immediate help.

My Name is Robins Francis and on 12/08/2022, from my bank account, four times 590 rupees has been deducted in the name of nach_ad_rtn_chrg without any notification.l lost a total of 2360 rupees without any intimation from the bank. What the hell wrong with icici bank.
What is this transaction purpose?
I want a strong reply from your side dear icici bank

I applied for the icici bank credit card. And my application got rejected due to office address confirmation. And when I contacted the customer care executive. They told me that send your required documents by email within 4 to 7 days. You will be notified about your application status.
But after 9-10 days. I still didn't receive any email or message.

But they are not giving me any updates. All the time they tell me that send us an email about your company id and address. And I have already sent them an email 10 times. And then again I called the customer care executive and they said, your application is rejected. Then didn't tell me any reason.

As I've shared my details via the official company email id with confirmation of my employment. Please approve my application.

Please provide the solution as soon as possible.

Hello, Mera account ICICI Bank me Rahul Kumar ke naam se 2017 se salary account hai jisme Bina meri jankari ke Bank Wale ne by default demat account open kar rakha tha aur har saal pure saal ka charges deduct kr lete the pahle maine kabhi dhyan nhi Diya kyu ki mere ko pta hi nhi tha pr last month 28 July ko jab Rs. 47.10 deduct kr liya uske just baad 1 Aug. 2022 ko Rs. 762.55 deduct kr liya tab dhyan diya jab customer care se baat Kiya to band karne ka request dala Jo ki 3 aug 2022 ko demat account band ho gya but uske baad 8 Aug. 2022 ko Rs. 350 only credit hua account me jab customer care se again baat Kiya tab paise dene se mna kar rhe hai bol rhe hain apko Jo milna tha mil gya ab nhi milega. Please solve this[protected] itne time ho gye .

I am holder of Sapphiro credit card. My limit is Rs 390000/-. On 30 July I made fee payment to Amity University for Rs 177271.50. On 31 July i was charged Overlimit charges of Rs 4406.79 and 18% GST of Rs 793.22. I have showed it to ICICI Bank staff and they too agreed that it is an error and advised me to call customer care. For 3 days no call on customer care number is going through .I went to local icici branch even they could not connect me to customer care as its always busy or misleading.
Today they replied
“If the Credit Card Account exceeds the credit limit assigned on the credit card, an over limit fee is levied at the rate of 2.5% on the over limit amount, subject to a minimum of Rs. 500.00.

We value your relationship with ICICI Bank. However, based on the Bank's policy, we regret to inform you that we are unable to reverse the charges levied on your credit card.”
What can one do when they are unable to understand that overlimit wrongly levied as overlimit is still higher than my usage.
Will strongly advise all to stay away from ICICI credit cards .

Auto debit money from my account 590

Dear sir,

I have a saving account no[protected] with icici bank.
Recently on 29 June 2022 INR 826.00 was deducted from my account against DMC/IN[protected] DP CHGS TILL MAY-22. I couldn't know why this charges have been deducted. I have Googled it and I came to know that it is probably charge for using Demat account. If it is so, then I want to bring you in the notice that I never apply for any Demat account in icici and even I don't know what is Demat account and how to use it.
I am surprise to know that bank has deducted the charges for something that doesn't even exist

I request you to kindly look into it and refund my money as soon as possible. Also kindly arrange to stop these arbitrary action of bank. If there is any demat account linked the please close it and i want refund as fast as possible