ICICI Bank Complaints & Reviews

Dear ICICI team,
My ICICI saving account has been debited following charges naming surcharge (MCC 5541) for fuel purchase. Government is promoting cashless transaction and I have been charged on my own money. Does that mean it's wise to take out money from ATM and pay in petrol pump? Request you to check and revert below transactions.

I have made an Initial payment of Rs. 25000 while opening bank account online on 1st April 2022, but the amount is not yet reflected into my account.
Tried calling ICICI customer care, but they havent been of any use.
Tried emailing Eazypay, but there is no update received on this.
This amount is huge, and i dont know who can help on this.

Bharat Bhushan

I am writing for reversing the dp charges which you all have charged
How can u deduct dp charges? How can you open demat account without informing the customer?

I had no idea of demat account and how to use them, how you guys open and active the the account and deducted the charges form saving account without any intention of account holder? And now you are charging 808rs. on 11.04.2022...

I have paid emi 2 times in April 2022. I want to refund my emi to my bank account. Please help
My home loan number:LBPUN[protected]...

Within 3 months about 2000 rupees has been deducted from my account in the name of nach_ad_rtn_chrg without any notification. I was maintaining minimum balance for the time of emergency and when i was going to make a payment then the amount was not there. What the hell wrong with icici bank.
What is this transaction purpose? Nach_ad_rtn_chrg

I have open a insta saving account digitally by making payment through upi vide ref no [protected] for Rs 11200/- which is required for new account opening. But i didnt receive any account no yet and my money has been blocked

Am an icici bank customer. Today 11-04-22 ecsrtnchg charged 590, 245, 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

I am Rushikesh Bhalerao my Account number :[protected] NACH charges issue happen to me this is really frustrating and giving burden to the customer one if my loan emi schedule 02 Apr 2022
I have maintain balance to pay emi but my NACH charges deducted from my account
Nach_ad_rtn (₹590) two times without given any information
Why such event occured with me.

Please refund Rs.1180/- in my account as soon as possible

I am supposed to get 2.5% cash back on fuel purchase using my credit card XXXXXX9009. However ICICI only reversed the fuel surcharge for this transaction. When I contacted customer care - they did not answer my question about cash back. . They just said my surcharge is reversed. This reply is not acceptable . Please look into it....

Unethically lien amount put on savings account, will never answer calls, intentionally makes it impossible to connect. No information was sent either.
I was stuck in an emergency needed the funds for being able to get home late at night but without my knowledge Rs 1170 were frozen in my account. I have been pushed into depression by the bank due to the above mentioned. Customer care representative and supervisor intentionally hang up the call.

3 charges each of Rs. 590 have been deducted from my account in the name of ECSRTNCHG. I really do not understand this and am very upset with the bank for doing this without any information.
I really need an answer.

All 3 deductions were done by the bank within two days.

I have a salary account with ICICI bank and this is the third month since the account was opened and every month after my salary gets credited and I go to transfer or make payments through net banking, at the first instance itself the system displays due to security reason your account is blocked'' then I get an sms that my debit card is blocked. When I approach the branch, I am informed that I will need to take a new card and for that I need to pay Rs 500/-. This is surely harassment and mental agony to me. I am planning to take legal recourse if the matter is not resolved permanently.

I was trying to buy a product from Flipkart I used My uncles ICICI credit to card purchase. But in checkout process I am getting OTP incorrect for everyone though I entered OTP correctly. I got some weird errors like 3D security errors, your payment is interrupted

I was trying to connect with ICICI customer care by number on their website most of them are not working, One number is connecting its asking questions but not connecting to me customer care

Extremely bad experience for me can you please help me ?

CYBER CRIME POLICE STATION, AZAMGARH

UTTAR PRADESH, INDIA-276207, M.N. [protected]

To,

The Branch Officer,

ICICI, India

SUBJECT: Under Section 91 of the Indian Criminal Procedure Code in the Complaint with C.NO. 23/22 CYBER CRIME THANA, Azamgarh. (AL)

BRIEF FACTS OF THE CASE: Complainant has deposit money to account which is given by unknown person. These transactions details mentioned below-

CARD NO- [protected]

Txn Date

SER NO.

Transection details

Amount

24.02.22

[protected] MECHANDISEEBS CHENNAI IN 20000/-
24.02.22

[protected] MECHANDISEEBS CHENNAI IN
20000/-
24.02.22

[protected] MECHANDISEEBS CHENNAI IN
20000/-
24.02.22

[protected]
MECHANDISEEBS CHENNAI IN
20000/-
24.02.22

[protected]
MECHANDISEEBS CHENNAI IN
20000/-

You are requested to furnish the following details of transaction. The Required assistance from your office is as under.
1. Immediately Provide the Transaction Details and Beneficiary detail.
2. Any other detail that you may find useful.
3. Record related to this reference may be preserved, Please.

Thank you and we look forward to hearing from you at the earliest. An Early Action in this matter is highly requested.

KINDLY TREAT IT AS MOST URGENT

--
With Regards-
Incharge Cyber Crime
Police station Azamgarh
Mob- [protected]

Hi,

I am Harshvardhan Dhyani, Account number:[protected]

My account was debited with Rs 590, 4-5 times this month kindly please refund that money or else if this trend continues I will be forced to trasfer all my relationship with you to another bank, hope that situation doesn't happen as I really enjoy banking with you

Hope to hear from you soon.

Thanks and regards
Harshvardhan Dhyani
Mobile: [protected]
Email: [protected]@gmail.com

I am Priyanshu Tanwar and I was in an emergency situation and without notifying me 590/- got deducted from my account by mentioning NACH_AD_RTN_CHRG~Of Bnk BFLo~02APR22~8f7d3a3~08201

What kind of behavior is this of ICICI Bank, this is so not done icici I want my money back

Account no[protected]
Amount deducted for no reason.
What is this for
08/04/2022 08/04/2022
NACH_AD_RTN_CHRG~Of Bnk BFLo~02APR2
2~8aea0a4~90986
269.04

Hi team,

I am writting this regarding a suit filled marked on my Cibil against Personal loan taken from ICICI bank.
Last year me and one of my family member got Covid and it took me 2 -3 months to recover from that and because of this my financial condition got unstable and I was not in a position to pay my EMI's for 5 months approx. Before that I have paid around 20 EMI's without any miss and till now all my EMI are paid on timely basis.

For that period which I was not able to pay my EMI, I have cleared all that in one go and made the payment of 54000 approx in August 2021. Still not sure why after 7 months suit filled has been marked. Can you please let me know despite clearing all my dues I have take this suit filled just because of COVID situation in my family last year.

As now I am the only earning person in my family and need to take care of my parents as well as in couple of months my younger brother is going to be married, I am
Not sure from where I can get personal loan. All banks are rejecting my application asking to get remove this suit filled. I am now feeling depressed from all of this pressure and not sure how to cope up this.

I requested ICICI bank with folded hands to consider this letter as an apology for not paying those 5 EMI's and remove this suit filled immediatly. Till now all my EMI's are cleared and there is no pendency from my end.

( Attaching CIBIL report and for your reference)

Thanks,
Prateek Sharma
Ph. [protected]

This is shakeer, iam icici customer.. Im job loss.. I don't have money.. For my basic expenses some body send the money.. Immediately they deducted the money with any conformation.. Msgs any calls.. They deducted.. I this the way they treat customer for emi of 180 rs they chargerd 590 rs bounce charge... This is not correct as a corporate bank... I have to report on this issue.. Pls refund my account

Am an icici bank customer. In PY 21-22, ecsrtnchg AND NACH_AD_RTN charged 590 rupees continuously. I don't know what the charges is this . They the bank hit the charges without my knowledge . Please explain what the charge it is ?? please give clarification for the deduction and remit the deduction amount to my bank account