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ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 135

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R
ramk603209
from chennai, Tamil Nadu
Mar 30, 2022
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Address: MARAIMALAINAGAR

Dear team,

Our merchant idwith icicis 39092501
With these Kind of worst service from fiserv they given new machine instead of clearing issue with existing machine quires. Due to this i am chrged for Rs. 40000 for last week by 20000 for machine rental and again 20000 has been deducted without any reasons. So I am stating to take serious enquire on this case and need refund of this amount. Due to your problem i am mentally stressed and finacial loss need a proper justification.

Also I will close this machine if the service quality still maintaing poor and the settlement getting delayed for 2days after the payment that too delay.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sxc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    K
    karan98126
    from Hisar, Haryana
    Mar 30, 2022
    Resolved
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    Resolved

    Address: ICICI CREDIT CARD
    Website: icicicreditcard.com

    Dear Sir
    I have purchased an order on flipkart and the order was not placed and its payment was put in the card by the flipkart people, but again and again calling in ICICI credit card is doing ... but no solution is being provided plz help
    May 1, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Mar 30, 2022
    Updated by karan98126
    complation sr no ...sr[protected]
    Verified Support
    Mar 30, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      S
      Sandhya Boyapati
      Mar 30, 2022
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      I am an ICICI customer for the last 3 years and I moved to the US about 3 months ago, I cannot access my online banking or pay my bills because i cannot access my online account without the OTP number, my India mobile number is updated in ICICI and no longer exists. I need to update my US mobile number, but i cannot do this online and talking to customer care has not helped at all. It is depressing to see that customers at international locations were not thought of when implementing OTP. Please somebody help me to get my US phone number updated or suggest a way to go about getting it updated.

      Appreciate any help. Thanks.

      -Sandhya
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 30, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sxu) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Apr 04, 2022
      Updated by Sandhya Boyapati
      I am unable to find [protected]@icicibank.com. I mailed to [protected]@icicibank.com. Is this the correct mail id.
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        S
        sunnyrmann
        from Pune, Maharashtra
        Mar 30, 2022
        Resolved
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        Resolved

        Hi,

        On 29th Mar I have done two transactions through imps of 20k and 500 where money is debited from my account but not credited in beneficiary account. I have paid the charges for that and ICICI is blocking my amount stating some gateway issue and asking 3 days. I have paid the charges and it’s ICICI issue not customer. It’s a harassment to the customer

        I need my money back immediately

        ICICI can fetch my details from [protected]. If issue will not be resolved in next 4-5 hours I have to file a case against ICICI on customer harassment
        May 10, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Mar 30, 2022
        Updated by sunnyrmann
        What’s the update
        Verified Support
        Mar 30, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Mar 30, 2022
          Resolved
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          Resolved

          I'm charged heavily again insufficient funds for mutual fund SIP.

          ICICI Bank panelized me with Rs 590 against Rs 2000 ECS that is more than 25% panelty fee.

          Considering the case where I'm not liable to pay any amount for loan taken from ICICI Bank, I am charged with high amount against mutual fund SIP.

          Please help get me my hard earned money back.
          May 1, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 30, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sx9) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Hi
          Actually my emi date 5th every month I'd paid in time but I'll receive remainders in 2 time every month 21st
          This month paid emi on 5th 21st receive ecs return charge insufficient balance 24th also receive ecs return charge insufficient balance
          How to solve help me
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            M
            madhu gurnani
            Mar 29, 2022
            Resolved
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            Resolved

            I am Madhu Gurnani, I have been with icici bank since 2015. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
            May 1, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 30, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sxd) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Darylicicidirect.com
              Mar 29, 2022
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              Address: ICICIDIRECT.COM GOA, INDIA

              Dear Sir / Madam,

              With reference to my trading account with ICICIDIRECT.COM Goa, INDIA I request your assistance.
              I have written to ICICI Direct.com in response to an email i received on 25th February 2022 from a person Ms S Sangeetha who mentioned she is my relationship manager and will be assisting me with the services offered by ICICIDIRECT.COM and to contact on the numbers provided,[protected] &[protected] or "reply to this email ([protected]@icicidirect.com)".
              I replied to S Sangeetha' email on the very same day and on the email and followed up again on 12th and 13th March. I even called her from my registered mobile number to her mobile numner but there was no answer nor call back, I later sent whatsapp message requesting to contact me as i require assistance.

              I'm extremely disappointed with the lax attitude and lack of seriouseness, and ignoring my communication and request for help. Irresponsible customer service.

              Kind regards,
              Salvador Daryl Joseph Fernandes
              ICICI Bank customer support has been notified about the posted complaint.
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                S
                Sathya Venkata
                Mar 29, 2022
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                We had reached the bank by 12:30 they had kept us awaited for 2 hours and at last they are saying we wanted stopped the service we won't take care of you you should leave the bank they are saying.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qqh) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  prakash chandra agrawala
                  Mar 29, 2022
                  Resolved
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                  Resolved

                  Address: 163, Backbay Reclamation, Mumbai 400020

                  Dear Sir,

                  We have not received the payment of ASHIRWAD DEEP DISCOUNT BOND OF RS. 2 LAC which is maturing on 15 July 2021 bond details are as follows:

                  bondholder No. 1229-986
                  Name: SUDEEP KUMAR JAIN
                  Bondholder(s): SHASHI JAIN
                  No. of Bonds: ONE
                  Distinctive No.[protected]

                  Please let me now the how to get the payment and contact details.

                  Thanking You

                  Regards
                  Sudeep kumar Jain
                  Add:- 18, Shyam Vihar, Shivajee Puram Sector 14, Indra Nagar, Lucknow, G.P, Uttar Pradesh - 226001
                  May 11, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Mar 29, 2022
                  Updated by prakash chandra agrawala
                  We have attaching the Bond Certificate photo as below.

                  Verified Support
                  Mar 29, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsv) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Poulami26
                    from Kolkata, West Bengal
                    Mar 29, 2022
                    Resolved
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                    Resolved

                    Address: India

                    On 25th March, an amount of 619.50 was deducted from my account ending with 6842 owing to DP Charges. I have never used ICICI Demat Account, nor have I bought or sold any shares till date through ICICI Demat Account. Why has the amount gotten dedicated? I demand immediate refund of the deducted amount. My bank Account number is[protected] and the Transaction ID is S63966014. During my Salary Account opening back 2018, ICIC people gave me two ICICI Direct Cards (ARN [protected] and ARN [protected]). But I HAVE NOT USED THEM TILL DATE. Refund me the amount immediately.
                    Apr 29, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Mar 29, 2022
                    Updated by Poulami26
                    Transaction Description is DMC/IN[protected] DP CHGS TILL FEB-22
                    Mar 29, 2022
                    Updated by Poulami26
                    This is not resolved. I have not activated my DEMAT Account, nor was I notified about any charges. Need Immediate Refund.

                    Verified Support
                    Mar 29, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      DhinakaranMohan
                      from Chennai, Tamil Nadu
                      Mar 29, 2022
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                      Address: Plot No - 51, Flat No - G2, VGN Platina, Ambigai Nagar, Ayappakkam

                      Hi

                      Iam not using demat account with ICICI bank so far
                      but the amount 826 debited from my icici bank account, not sure why they deducted from my savings account, since I never logged in the demat account
                      Please revert and pay the money back to my icici acccount as soos as possible

                      thanks
                      Dhinakaran
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,
                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (DhinakaranMohan) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        H
                        himanshubisht90
                        from Haldwani, Uttarakhand
                        Mar 29, 2022
                        Resolved
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                        Resolved

                        DMC/ DP CHGS TILL FEB-22 Deduction

                        Myself Himanshu Bisht, I have been with icici bank since 2016. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited...
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                        18 found this helpful
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                        C
                        Chethan H V
                        from Bengaluru, Karnataka
                        Mar 28, 2022
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                        Auto debit payment is not happening but amount is debited in my account i already lost above 2000 by the same thing
                        28/03/2022 ECSRTNCHGS260322_SR[protected] Dr. 590.00
                        like this 4 times happens amount is not return again please do something for this
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsy) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          ashlp2904
                          from Pune, Maharashtra
                          Mar 28, 2022
                          Resolved
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                          Resolved

                          Date: 28 March, 2022
                          Bank Name: ICICI BANK
                          I want to know how without any prior notice or intimation my money has been deducted under the transaction remarks "DMC/****************** DP CHGS TILL FEB-22".
                          I don't have DMAT account or any DMAT credentials for ICICI Bank.
                          I need justice why this has been done and need my money back.
                          May 6, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 29, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qpj) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            Hritisha Shukla
                            Mar 28, 2022
                            Resolved
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                            Resolved

                            A dcardfee of 706.82 was charged for my account[protected], i want to redeem this amount as it was charged for no reason and j was not informed about this ever. Contact-[protected], Hritisha Shukla
                            Apr 29, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 29, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Pallavi Khaitan
                              Mar 28, 2022
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                              My parents opened a PPF account on my behalf when I was a minor. Now that I have turned into a major, the PPF account is not getting linked to my savings account. I have visited the bank several times but they are not helping me out. I am 22 years old and my account is debit freezed.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pa0) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                T
                                tranny
                                Mar 28, 2022
                                Resolved
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                                Resolved

                                In my opinion any company which does illegal things such as disable cash withdrawals from most of its branches, like how ICICI bank has done in Pune as per my experience is going to backfire as we the customers will lose trust. I have lost trust in this bank and have started withdrawing all my money from it. I advise everyone to do the same.
                                Apr 28, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 28, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pak) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Bangar Raju T
                                  Mar 28, 2022
                                  Resolved
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                                  Resolved

                                  Address: EWS 476, Phase-1, KPHB road no2

                                  Myself Bangar Raju T,

                                  I have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                  May 9, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Mar 28, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02par) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    kanchan kakkar
                                    Mar 28, 2022
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                                    I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL FEB-22'---- INR 679.38'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,
                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os0) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Sarika Devpunje
                                      Mar 28, 2022
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                                      I am Sarika Devpunje. 826.00 Rupees has been deducted from my account as DP CH GS TILL FEB-22) DP charges on

                                      25 March 2022. I have never activated and used my Demat account till now.
                                      I need my money back immediately.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,
                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os7) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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