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3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 135

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C
Chethan H V
from Bengaluru, Karnataka
Mar 28, 2022
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Auto debit payment is not happening but amount is debited in my account i already lost above 2000 by the same thing
28/03/2022 ECSRTNCHGS260322_SR[protected] Dr. 590.00
like this 4 times happens amount is not return again please do something for this
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    ashlp2904
    from Pune, Maharashtra
    Mar 28, 2022
    Resolved
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    Resolved

    Date: 28 March, 2022
    Bank Name: ICICI BANK
    I want to know how without any prior notice or intimation my money has been deducted under the transaction remarks "DMC/****************** DP CHGS TILL FEB-22".
    I don't have DMAT account or any DMAT credentials for ICICI Bank.
    I need justice why this has been done and need my money back.
    May 6, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 29, 2022
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qpj) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      H
      Hritisha Shukla
      Mar 28, 2022
      Resolved
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      Resolved

      A dcardfee of 706.82 was charged for my account[protected], i want to redeem this amount as it was charged for no reason and j was not informed about this ever. Contact-[protected], Hritisha Shukla
      Apr 29, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 29, 2022
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Pallavi Khaitan
        Mar 28, 2022
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        My parents opened a PPF account on my behalf when I was a minor. Now that I have turned into a major, the PPF account is not getting linked to my savings account. I have visited the bank several times but they are not helping me out. I am 22 years old and my account is debit freezed.
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pa0) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          tranny
          Mar 28, 2022
          Resolved
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          Resolved

          In my opinion any company which does illegal things such as disable cash withdrawals from most of its branches, like how ICICI bank has done in Pune as per my experience is going to backfire as we the customers will lose trust. I have lost trust in this bank and have started withdrawing all my money from it. I advise everyone to do the same.
          Apr 28, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 28, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pak) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            B
            Bangar Raju T
            Mar 28, 2022
            Resolved
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            Resolved

            Address: EWS 476, Phase-1, KPHB road no2

            Myself Bangar Raju T,

            I have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
            May 9, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 28, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02par) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              kanchan kakkar
              Mar 28, 2022
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              I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL FEB-22'---- INR 679.38'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os0) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sarika Devpunje
                Mar 28, 2022
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                I am Sarika Devpunje. 826.00 Rupees has been deducted from my account as DP CH GS TILL FEB-22) DP charges on

                25 March 2022. I have never activated and used my Demat account till now.
                I need my money back immediately.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os7) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  V Sneha
                  Mar 28, 2022
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                  Food Card Expired

                  Address: Bangalore

                  I'm TCS employee, food card has been expired, trying out to reach bank on various numbers but no one is connecting back after assuring callback. I need a new card, please help me...
                  Helpful
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                  1 found this helpful
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                  A
                  Atif93890
                  from Hyderabad, Andhra Pradesh
                  Mar 27, 2022
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                  I don't know why icici bank took 558 rs from my account without any prior information about this deduction. There are no additional services opt on this account. I request them to return my money back.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ng9) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    pravinvg80
                    Mar 27, 2022
                    Resolved
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                    Resolved

                    Address: Pune

                    I have never used my Demat account. I even told customer care to close my Demat account. At the time of opening account, I was told that it is free with salary account and no charges applied. However I never used that account, asked representative to close it. But bank is charging me yearly Rs 826 since 2014.

                    My ICICI account number is[protected]. Please refund my all the money till today.
                    May 9, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 28, 2022
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Anamikaleo
                      Mar 27, 2022
                      Resolved
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                      Resolved

                      There is a deduction of ₹757 as DP Charges. There is no stock trade in my account for the last seven months how come this deduction is made. Hoping to resolve this soon and get my money back.
                      May 2, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 28, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      View replies
                      Hi Team,

                      I have not received any calls or emails from you regarding this issue. It has been more than 8 days since the complaint was updated. Looking forward to a quick solution from your end.

                      Kindly call or provide a customer care number. The one given over google doesn't help.

                      Regards,
                      Anamika Yadav
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                        S
                        Shachibushan
                        from Imphal, Manipur
                        Mar 26, 2022
                        Resolved
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                        Resolved

                        Address: Imphal,Manipur

                        I am the a/c holder of icici bank from last 4 years, they have charged 588.82 under this category dcardfee1114MAR22-FEB23+GST
                        I am not aware what type of charges are these.
                        They never informed me regarding these charges either by email or by letter.
                        Who has given right to icici bank to deduct the money without informing us.
                        Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                        There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 2, 3 years back again it happen.

                        A/c no:[protected]
                        May 6, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 28, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        View replies
                        It has been almost a year, but I didn't get any information from your officials. I am sorry I will not used that account anymore. Thank you for your time.
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                          A
                          Amit.arora0004
                          from Pathankot, Punjab
                          Mar 26, 2022
                          Resolved
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                          Resolved

                          Icici opened my demat account stating this is a lifetime free account and no charges will be charged in future. I did not know anything about investing in stocks and never logged in to the account as well. Now they charge, INR 826 from my debit account which is truly unjust., Recently they charge on 25 march There was no notification that such charges will be deducted from my account.
                          Now they are stating me to go to nearest branch and close the account which they opened without any signature or documents taken specifically for opening demat/trading account.
                          ICICI representatives cheat by opening accounts like this and then later on charge customers. At least, they should have the courtesy of notifying customers. I would like them to refund the deducted amount and not treat other innocent customers the same way
                          May 7, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 28, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pa1) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sudhakarnagidi
                            Mar 26, 2022
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                            On 10.03.2022 at 18:32 one fraud call came to my mobile my credit card dispute the amount off INR 50775 to the dreamplug technology so iam black the card of confirmation call and also complaint in ICICI Bank branch in mankammathota karimnagar and also showing the avidance of dispute transaction still not solved my problem.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 28, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pal) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Mar 29, 2022
                            Updated by Sudhakarnagidi                             Please solve problem
                            Apr 12, 2022
                            Updated by Sudhakarnagidi                             Please solve my problem
                            View replies
                            Please solve my problem
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                              A
                              Amit5976
                              from Ghaziabad, Uttar Pradesh
                              Mar 26, 2022
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                              Dear Sir,
                              I have worked with Icici Bank ltd at Karnal Haryana location and circle office was chandigarh in[protected] .

                              My employee ID -167099
                              Location Karnal

                              Please arrange me my PF account no and Statement so that i can withdrow the same .

                              Amit kr sharma
                              [protected]
                              sharma.[protected]@gmail.com
                              ICICI Bank customer support has been notified about the posted complaint.
                              Apr 20, 2022
                              Updated by Amit5976                               revert awaited
                              Sep 01, 2022
                              Updated by Amit5976                               its not a customer support query..its internal HR query ...please do needful
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                                A
                                abhinav_1994
                                from Jaipur, Rajasthan
                                Mar 26, 2022
                                Resolved
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                                Resolved

                                I applied for amazon pay icici credit card on 24th march but my application was rejected by the bank. Bank did not provide any reason for the rejection.
                                I want to know why my request got rejected
                                Name- abhinav agarwal
                                contact- [protected]
                                Apr 27, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 27, 2022
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Anuj Sawarkar
                                  from AMRAVATI, Maharashtra
                                  Mar 26, 2022
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                                  I have a salary account with icici and never applied for demat account.
                                  however inr 68.83 has been deducted from my account as charges till feb 2022
                                  no deduction msg on phone and no intimation from icici
                                  i want my refund !
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02mzt) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    shivendra Srivastwa
                                    Mar 26, 2022
                                    Resolved
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                                    Resolved

                                    My salary account in icici bank. Last year 2021 dmc charge debit from my account i complaint for this in icici bank
                                    Chapra branch they told a demat account in your bank while i never open or use demat account in icici. I request him please close this account then they told your demat account close but this year in 2022 again demate charge cut my account. This is very unethical behaviour of bank. Please help me to close demate account and refund my money.
                                    My contact [protected]
                                    May 7, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 27, 2022
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Sandeepjinde007
                                      from Hyderabad, Andhra Pradesh
                                      Mar 26, 2022
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                                      Address: Hyderabad

                                      I am Sandeep. 742.11 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL FEB-22) on 25-Mar-2022. I have never used my demat account till now.

                                      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[[protected]]. This is completely unacceptable and please refund my amount. My phone number [[protected]]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02l5z) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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