ICICI Bank Complaints & Reviews

I have been an ICICI Bank customer for last 6+years with Account No.[protected]

ICICI bank deducted Rs. 826 on 27-May-2022 without any information or consent and mentioned transaction remarks as "DMC/[protected] DP CHGS TILL APR-22"

I have never authorized ICICI Bank to open a Demat or a trading account for me. However, ICICI went ahead and created an account and deducted charges of 826 rupees without informing or getting authorization from the customer. I am attaching a response received from the bank, where they say they can only refund on a pro-rata basis for a service which I never asked for and which I never even utilized.
For anonymously opening these accounts, ICICI Bank never reached out to me for any documents. However, now representatives tell me I have to send multiple requests for closure, call customer care, visit the branch, submit documents and whatnot.

Please close the account ICICI Demat account immediately and refund my full amount. If not I will have to reach out to RBI ombudsman and take the further legal steps that are available. I can see hundreds of such complaints about unauthorized deductions, this isn't good on the part of an elite bank like ICICI

I hope you will refund my money at the earliest!

Payment to icici - eazypay
Pay for
Exam Fees payment done by Paytm UPI account.(₹710)
UPI Reference number[protected]
Date: 25/07/2022
Sir, my issue is regarding to failure of payment. This Monday (Date- 25/07/2022, time- 09:25 pm) my account balance is deducted while making a payment for Delhi university
STUDENT EXAM FEE 2022 JANUARY, of ₹710 through eazypay- icici gateway.
In brief:-
Actually, the matter is when i proceed to payment page after entering all
credentials of my upi mode then the payment was transacted from Paytm. After a duration 5 minutes, the website shows me an error message in which it is written that " Transaction is not successful. Payment process not completed." Also, in my college dashboard it shows transaction failed but my account has already been debited with the amount.

What are 'EBA/NSE N' and 'EBA/EBA/EQPEAKMGN' codes in bank statement is not clear. Money is being debited on these account but there is no clarity in the statement

I have updated my bank details for kyc but after a long days still my bank account is not verified and I am unable to claim my PF.

I don't know why ICICI Bank is not processing the kyc verification. I have read many complaints regarding the same in internet. Please take action and help us to complete the verification.
My UAN no.[protected]

Am an icici bank customer. 21-07-22 ecsrtnchg charged 199.99rupees and 25-.7-22 ecsrtnchg charged 11.01 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

My account is freezed and iam able to send money even imobile is not working

My account is freezed and iam unable to send money even imobile app is blocked

Hi, i have added my icici account to epfo and the KYC status is "Verification under process" almost for a week. Can you please help to get this done soon?

Details of payment:
Payment to icici - eazypay
Pay for
Fees payment done by Paytm Payments bank account.( 510/-rs.)
Upi Reference number[protected]
Date: 24/07/2022

Sir, my issue is regarding to failure of payment. This Sunday(Date- 24/07/2022, time- 01:31 pm) my account balance is deducted while making a payment for Delhi university STUDENT_EXAM_FEE_2022 of Sri Aurobindo College of Rs. 510 through eazypay- icici gateway.

In brief :-

Actually, the matter is when i proceed to payment page after entering all
credentials of my upi mode then the payment was transacted from Paytm. After a duration 5 minutes, the website shows me an error message in which it is written that " Transaction is not successful. Payment process not completed." Also, in my college dashboard there is an option for pay fees but i have already paid. and i checked eazypay website by filling in my mobile number, but no information is showing.
I want you to please initiate the refund of the balance which is incorrectly debited from my account. I am posting few snapshots of this incident that may be helpful to you in sorting out this problem.

Dear Officer
I am using shoping from Amazon from 4 years and I got Amazon ICICI Bank Credit Card in 2020 but the Limit never Increased, even my friends got card with higher limits then me even house wifes get high limits. I am old customer of ICICI Bank but no offer of increase or upgrade. I have many Relationships with Bank but NO GOOD OFFERS.

Made payment of Rs. 2776/- towards Torrent Power Electricity Bill payment through ICICI Bank linked Paytm channel. The first transaction got failed but amount was deducted from account. Later another transaction for same amount was done to clear the pending bill.
Kindly arrange for re credit of the wrongly debited amount/failed transaction
Transaction details :
Date of transaction : 6th July 2022
Amount : 2776
Account no:[protected]
Transaction ID: UPI/[protected]/Oid[protected] @To/paytm[protected]@/Paytm Payments /PTMa7cd43f3af7a4fb89ea55e69d 7b0954e
Mobile no: [protected]

Regards
Pranshi Gautam

I am the a/c holder of icici bank from last 12 years,

Now they have charged 942.82 under this category dcardfee0706JUL22-JUN23+GS

I am not aware what type of charges are these.

They never informed me regarding these heavy charges either by email or by letter.

Who has given right to icici bank to deduct the money without informing us.

Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

Dear Sir/Madam

My parents have bought deep discount bonds of 1997 in my and my sisters name and we have been under the assumption that they are getting matured september 2022, when i looked it up online it seems as though some directive has been issued which we were not informed off. can you kindly let me know where we stand on this regard?

bond holder number SDB[protected]
certificate number 79601 (8)

Thanks
Prashant KR
Phone[protected]
email: [protected]@gmail.com

I am a icici saving account holder, rs. 588 got deducted from my account without any previous notification or reason, transaction remark is Picture Drcard Joinfee+gst on 22 july 2022. I was not warned before it got deducted from my account. I need my money back. I didn't do anything wrong. Please help me to get my money back asap. I cant trust Icici again.

I've been using my Internet bank account for a long time, and it now says it's disabled; I called customer service, and executives even disconnected calls.

This is a glaring indication of the poor services provided by ICICI Bank. When I phone the customer service line, I get no support. Very bad customer service!!!

How can I reactivate my online banking user ID?

I have raised Bank KYC for EPF portal. The status is Verification under process. When checked with customer care, they said ICICI does not approve/reject Bank KYC anymore.
Please help me with approval of bank KYC

Hello team,
I have contacted ICICI customer care since Rs. 33000 has been deducted for Ecs charges from my account.
But no positive response from your team and the customer care agent refused to transfer my call to supervisor as per my request, she was very rude and hung up on me though I didn't even use any abusive language.
In my bank account - ecs charges has been charged multiple times. As i am facing difficulty of financial condition in this covd 19. I'm no longer on that's why I have requested my pf so that I can pay my emis and medical bills. I am an old customer of your bank and having good banking with icici. Please refund this time the ecs charges amount and I assure that it will not happen again.
I am marking you mail. I hope you understand the situation otherwise i have to Approach RBI. Hope you would care about your customer and resolve this issue.
Please do the needful as soon as possible.
Please cooperate with me and try to understand my current financial situation.

I request you to refund money as soon as possible.
🙏
I hope that team will take some action and revert to me with positive response.
Name- Rohit Ramkumar Savadiya
Account number[protected]
Mob number- [protected]

Team,

I have been using the mobile number xxxxxxxxx1x369 for the past 5 years, and when I try to install the Mobile app, it shows another person's name and debit card. Due to this, I cannot use the account correctly, and nowhere is my mobile number updated in the account. I made an FD+Card account and received a credit card, but the same mobile number issue is again. For the same, I need to go to the nearest branch or ATM. This is an immense pain for me either fix my problems or close my FD and Saving bank accounts. It also shows the wrong name in my online bank account for the Credit card. It shows Sneha Kamboj, and there is no mobile number updated. I tried to reach out to customer care, but it's the worst experience.. either the call goes drop, or they keep putting me on hold. I want to close my FD, Credit Card, and savings bank account from ICICI. Trust me, PNB and SBI banks have a better service than ICICI. Even I dropped messages on the ICICI email form, but no response.

Thanks,
Neha Kamboj

My icici savings account has been auto debited for unknowingly 2500 rs. I have not purchased any shopping and also I have not used my card anywhere for amount swipe Atm also. Initially POSDEC CGH 29.50 amount has been deducted. Again from ECSRTNCHGS*******GST. Amount 590 rs has been deducted 4 times. Kindly help me to refund my amount. Now I blocked my debit card due to amount deducted unknowingly.

Thanks.

A person called me with mobile number +[protected] saying he has a family
emergency and he is not able to transfer the money at the moment, he said to
transfer 24000 INR to - UPI -cfmer.[protected]@icici Name- Sandhya as I took it as emergence and transferred the fund, he promised that he will pay me
as soon as transactions are online but then he blocked me.

fraud upi detail-

UPI -cfmer.[protected]@icici
Name- Sandhya