ICICI Bank Complaints & Reviews

A fraud transaction of Rs.39, 996 has done from my ICICI credit card through website called "Housing.com" on 27 th january 2022, I have filed the FIR too and complaint to customer care also, its been 6 days but i haven't recieved any news about it. My SR nb is SR[protected]. the transaction is fraud and i havent given any confirmation or information about card to anybody. Please check and revert back me for any futher information.

I have pay fee in easypay.icic.bank but the problem is money had deducted
but showing the transition failed and also not came back money on my account

My ICICI bank account has been debited with the rupees of 1, 499. I don't even get any otp to give permission to thet transaction. I transaction message shows that vsi stan debit and I found that prime membership is also not showing on account. So, please go through the issue and slove it.

Hi I was asked by the ICICI HOME LOAN customer care SRIDEVI TO pay my home loan EMI directly to my loan account number using UPI or transfer to the loan account number directly. There is a auto debit account which was issued 15 years ago which the details are not updated to our latest address or phone nubmers and not accessible. We have requested multple times to enable the access but the Bank has suggested to pay emi drectly to loan account. But now i see messages the auto debit is alos trying to get the EMI though we have paid all pending anount and cheque bounce changes also given

I made a transaction on 08 Oct 2021 amounting ₹26026 on flipkart e-commerce. I cancelled the product on same day. Flipkart refunded the amount but bank converted the same in EMI. I was unaware about this because statement of card was sent on some wrong E-mail ID. I want my refund.

I booked airticket via UPI from ICICI bank account from yatra.com. Later I cancelled the trip and Yatra.com has initiated refund on 18 February, They also shared me RRN number for refund transection. When I contacted ICICI bank representative, no one is responding to my issue.

I'm a customer of ICICI Bank for past 10 years and moved to US about 11 months back. For some reason my number which was registered with ICICI got disconnected and my old debit card also got expired.

To generate the new Debit card Pin - It requires OTP on my registered phone number. To get my OTP - I don't have access to my registered phone number. My parents went in ICICI branch in person in Covid to change my number. No one helped. The support phone number I call always end up in Robo call and ask for OTP to connect with representative.

I'm stuck in a cycle of requiring OTPs to even do a smallest thing. I can't even transfer money from ICICI account to my parents ICICI account because that also requires OTP. Can't get cash from ATM as new Debit card requires new PIN - to generate it requires an OTP.
Why does OTP is the one point of failure?

I can't change my registered phone number because I'm avoiding travel to india in Covid. Can't have my parents access my funds in ICICI bank account as well.

Can anyone update my registered phone number on my account to atleast access my account for basic fund transfer to my parents.

- Kautilya

This is regarding my Home loan which ws stated in 2006 from ICICI Bank Shashtri Bridge( Jabalpur). The payment term was fixed for 12 years and supposed be to end in 2019 but concern bank has adjusted all the amount as interest of principal acount .Now they are asking for more money and contact extended till 2025. Please check the details below for more clarity on my request .

Loan amount -525000

with interest it supposed to be - 950000

But we already paid the payment of Rs 1300000

After this all Bank People are still asking for money . I am only earning hand of family . My parents are more than 70 years of age .Both have Regular medicines and health issues .if you want I can also show supported documents on same .My salary is 15 K every month by which i have to take care of 3 members and their daily needs .

We are following up with the bank people from last 4 month and request them to settle down this matter between 25k to 30 k But they are not listening us and sending people to home whenmatter.
n job. They are giving trouble by phone calls and visiting my home when i am not around and give botheration to my old age parents which is not good for any senior citizens.

My Humble request with folded hands please take me and family out of this problem .I can only pay between 125 to 30 to settle this matter.

Rajni bhalla
[protected]
[protected]@gmail.com
Loan no-LBJBL[protected]

I want to close my demat account online but this option not available i want to close my demat account online but not available . As i open it online so i want the closure should be online also .

Hi,

I applied for ICICI Sapphiro credit card and I received it. And I paid the joining fee as well but it has been more than 2 months I have not received my welcome benefits yet. Please help me with this. Customer care executives are also not responding properly. Worst service from ICICI.

Thanks,
Deepak Kumar Sahu
Mail: [protected]@gmail.com
Mob: [protected]...

I created an ICICI MINE Savings Account 5 Days ago but still I don't get my account number and all the details of my account. After filling all the details for creating an account online on this Bank, It told me to do my Video KYC but without verifying my Video KYC, a new message appeared which was saying that "Your account details have been captured. Bank will get back to you in 4 days with the account number." But it's been 5 days I didn't...

To icici bank
Dear sir and mam
As per Mail, I have committed to clear outstanding dues after telephonic words with your bank executive.
I was also granted till apr to clear pending outstanding dues and not to handover case to collection department.
Though bank collection department from Nashik, Rajiv gandhi bhawani
visited to my home and misbehaved with my mother and wife git harassed which is absolute against the law.
They are threatening to vacate my home and to come along with police.
I request you to only bank interfere in this matter or else you case a file against me, we will settle dispute in court, social media, ngo
I have already told, will try to minimize or zero dues till Apr though collection department came to home and post notice at my residence

My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase.
Request you to check and refund
KHASIM PEERA D[protected]
22/02/2022 22/02/2022 Surcharge Dt:19/02/22 MCC 5541 23.97...

Exective that granted me loan said there is no foreclosure charges after 1 year of payment, now when i go to close the account you are asking me 5% preclosure, entire process was onine and he guided me how can your exective say this now why is it not applicable

If he is not your excetive how did he get my number and my details with icici are you performing a fraud out of this

please take action on execetive if he is yours or stay on your words by cancelling foreclosure or i dont want to beassociated with icici anymore my salary/credit account i will close them even business account my family holds
Loan account number - LPMBN[protected]

Am an icici bank customer. Today 04-mar-2022 ecsrtnchg charged 590 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not ethical please return my charged amount. My email id is [protected]@gmail.com...

I am Yuvraj Rathod. 826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN-22) on 24-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which...

On 2nd and 3rd march 2022, amount of 590/- has been debited twice from my account.
My SIP is due on 1st of every month and i had kept sufficient fund in my account on 28th Feb so that there is no bounce of auto pay
Still icici bank has levied these illegal charges even when there was sufficient fund.
Basically the bank has done a fraud with me.
I need my money back or else i will go upto a higher level to get my money and also RBI has no such rule where you can illegally debit any money from your customer's account.

My amount has been debited 564 rs twuce aa saying Nach_AD-rtn charges...

Kinfly refund my amount as irnis fraud.

This is for your kind information that I am using ICICI Bank credit card from last 9-10 years.
current i am facing problem to make payment even i have credit limit. i tried mamy time to submit complaint on imobile app but every time pop-up display that currently experiencing some problem.
there is no satisfactory answer from customer care.

I am supposed to pay 90000 INR approx towards ny credit card bill of ICICI Bank. The due date was on 25 th of February and due to several and severe health issues, I could not make the payment on time. Every day, i keep getting 3 to 4 calls for sure, And 60 percebnt of the calls I fo respond and convey the facts. Today i started getting calls from 4 pm approx. The lady talking to me, was with only one motto. Just Insult me and Degrade me. She asked me for the payment and I promsied to pay on Monday and explsined my helpless situation to arrange funds right now.

Even after that, the lady was continously degrading me with her statement ", that I have delayed the payment by so and so days. And I have to beg from my friends or request from family members. But The payment has to be done today itself...

The call was disconnected. And to my surprise, I received anither call in just 15 mins from same or another person. Even this lady did the same to me . I requested again and again, that they dont have the right to insult, humiliate and make me get into such levels of depression. But she said, its nothing to do with law or something. They will keep calling me through system generated calls, and disturb me until i do thr payment

This drama happened today again and again on repeat mode, with a timing gap of 15 to 20 minutes. I have been informed by the supervisor upon my request ( That the executive who speaks to me, updates the promise to pay that I have done and also the reason for the delay in payment . And she clearly conveyed today that each and every executive who speaks with me ensures that my verdict is noted down in the system. But Icici Bank dosent care of all that and keeps the software to ring up our phones back to back...
I am very very very dissapointed and going through severe mental discomfort, due to the defaming words, unethical trials and traits and continous flow of calls ( even after conveying the reply needed ) by the executives. And I have strongly decided to go legal, against such kind of establishhments, and the teams working over there, who are giving the least priority to Customers Respect and suppressing us with their words which are forever troubling. I have all the call recordings pertaning to the incident and will reveal them one by one, as things move a head