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3.2
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 142

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R
rameshkris
from Kottayam, Kerala
Mar 1, 2022
Resolved
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Credit Card Charges Reversal

Hi

I just arrived back to Chennai and received this month's Rubyx ending 4007
card statement a day back where it mentioned about late payment and
interest. I was on travel the last few weeks with not much access to emails
and lost my mobile to get the alerts. So I completely forgot the payment
and noticed this in this month's statement and paid the actual of Rs.7100
pending Due.
br...
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T
Thilak9595
from Mumbai, Maharashtra
Mar 1, 2022
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I have submitted my Cheque with ICICI banj, Vellore, Gandhi Nagar Branch on 04 Jan 2022. Still the cheque is under processing. No proper reply from the bank
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00zyj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    A
    Adityagulati100
    from Bhadaur, Punjab
    Mar 1, 2022
    Resolved
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    Resolved

    I applied for an Amazon Pay ICICI Bank credit card on 11 Feb 2022 and since then the ICICI has rejected my income documents (latest salary slip and current plus last three months bank statement reflecting salary credited) thrice. I also sent them documents on [protected]@icicibank.com and help.[protected]@icicibank.com as well thrice as requested by the customer care team. This is literally harassment. If they want to reject the credit card then I don't mind but at least the documents should be approved since they are absolutely correct. I cannot keep on uploading the documents again and again. Expecting a clear-cut response.

    I hope this issue is addressed as soon as possible.
    Apr 7, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 02, 2022
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a011s1) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      Vishal_Jadhav
      from Pune, Maharashtra
      Mar 1, 2022
      Resolved
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      I am Vishal Maruti Jadhav. 787.00 Rupees has been deducted from my account as[protected] DP CHGS TILL JAN-22) DP charges on

      01/03/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

      message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
      Mar 1, 2022
      Complaint marked as Resolved 
      8805416131
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00zf1) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        V
        Vamsi Vk
        from Chennai, Tamil Nadu
        Mar 1, 2022
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        Address: 9-7 Sriram Nagar 12th lane, Sanivarapupeta

        In the month of Feb my money was deducted as ESTPNCHARGES on Feb11 590 rupees and Feb 28 590 rupees without any proper information money was deducted what was that charges why it has been deducting from the account.
        ICICI Bank customer support has been notified about the posted complaint.
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          V
          Vamsi Vk
          from Chennai, Tamil Nadu
          Mar 1, 2022
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          Address: 9-7 Sriram Nagar 12th lane, Sanivarapupeta

          In the month of Feb on 11th of Feb 590 rupees deducted and on 28th Feb again 590rupees deducted why money was deducting without proper message or email
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00zgs) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Neha Nafeez
            from NIZAMABAD, Andhra Pradesh
            Mar 1, 2022
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            I am icici bank account holder, feb 28 my account got deducted as "CashTxnChgs-Branch--Nov21+GST" charges .

            Feb 28 --2228

            I didn't receive any message or alert from you when I checked my account statement. I came to know about this.

            Could you please check and action accordingly.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00zde) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Arif Mohammad M B
              Feb 28, 2022
              Resolved
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              Resolved

              Three days ago my account showed deduction of rupees 1899 for PPL/WPP_SR[protected]_Renewal of Policy. But i have never enrolled for such a plan. this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap. I will put this matter in consumer forum.
              +1 photos
              Apr 1, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 01, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                sbankewar
                from Pune, Maharashtra
                Feb 28, 2022
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                Hi Team,

                I am an ICICI account holder from last 14 years i.e. from 2008.
                Still i face this issue once in year or quarter that amount deducted, this time it came as DMC charges.

                My account has deducted 826 rupees.
                DMC/IN[protected] DP CHGS TILL JAN-22.

                Could you please check and revert asap.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00x91) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                Reply
                sbankewar's [Complaint's author] reply, Mar 2, 2022
                What is the email id, can you provide.
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                  K
                  Keerthanashetty
                  Feb 28, 2022
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                  Hi,
                  I am Keerthana M H, holding an account in your bank, when i checked my bank statement today there was a deduction of Rs.826 from my account and the description said dp Chgs till jan 22. When I searched about it, i understood it is related to demat account, the issue here is I do not have a demat account and why this deduction occurred.

                  Please look into this. I am very disappointed by this mistake frm your side, I believe it will be resolved.

                  Thank you.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00x94) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Abhishek k kumar
                    Feb 28, 2022
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                    I am icici account[protected] holder, jan22 month my account got deducted as "CashTxnChgs-Branch-jan 22+GST" charges for 3 times,

                    24fab- 872.25
                    25fab_37.01
                    28fab_0.01

                    Now my account is 0 balance I am not credit due to fear of deduction!

                    I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Sandeep Kumar Pathania
                      Feb 28, 2022
                      Resolved
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                      Resolved

                      Address: Pathankot
                      Website: ICICI bank

                      Agent ask me 3 percent commission of total loan amount ( 1000000 ÷3 = 30000) and misbehave with me. He is not submit my D. D of previous loan amount in bank.
                      Mar 31, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 28, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00x8n) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        ptyag1
                        from Delhi, Delhi
                        Feb 28, 2022
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                        Unfreeze my account

                        Hi All,

                        Please be informed that I am a Demat account holder with ICICIdirect. Since I was not using this account for a long time, my account was freezed, which I understand was a fair action.

                        When I reached out to my relationship manager Ms. AnuKrishna requesting to unfreeze my account so that I can resume trading again, she instead opened a new demat account and linked it to my old trading account. However,...
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                        V
                        Vijay K Shankarlal
                        Feb 28, 2022
                        Resolved
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                        Resolved

                        Address: Chennai

                        Hello,

                        Am a TCS employee. Am using ICICI multi wallet card and for every month 3000rs will be credited to it. Now that it's expiring today (02/22). The amount of rs3000 is also just credited. I didn't get any new card. I don't know how will I transfer my money to another account.
                        Please help me on this.

                        Reach me at [protected]
                        Mar 31, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 28, 2022
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          Ak3991
                          Feb 28, 2022
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                          Resolved

                          Myself Amey Kadam, an amount of 826.00 rupees, has been deducted from my account in the name of dp chgs till Jan-22

                          My RM and customer support team also has confirmed that no linkage of demat account found. Then how such a transaction can happen.

                          I have never activated and used the ICICI demat account .There was no prior notice of activation of demat account or deduction of amount.i haven't received any deduction message.
                          This is a fraudulent transaction.
                          Mar 31, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 28, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00x9r) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            G
                            Gb shinde
                            from Parbhani, Maharashtra
                            Feb 28, 2022
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                            I am Govind shinde. 735.00 Rupees has been deducted from my account[protected] as DP CHGS TILL JAN-22 charges on 27/02/2022. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

                            Thanks & Regards
                            Govind shinde
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00wmb) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              T
                              The Motion Path
                              Feb 28, 2022
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                              Address: IFSC - ICIC0006642

                              I am Prince Kumar Sharma. 826.00 Rupees has been deducted from my account[protected] as DP CHGS TILL JAN-22 charges on 24/02/2022. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my mobile. I need justice and my money back immediately.

                              Thanks & Regards
                              Prince Kumar Sharma
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00wmi) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Reply
                              The Motion Path's [Complaint's author] reply, Mar 1, 2022
                              I've sent a mail to your email. please respond
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                                P
                                Praveen Kumar rengaraj
                                Feb 27, 2022
                                Resolved
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                                Resolved

                                Why debit 588.82 in my account

                                I have seen my statement today and come to see 588.82 rupees debited from my account by ICICI without any prior notice and i'm holding this account and debit card since 2016 and this is for the first time got this much amount got deducted by bank. I need explanation on this deduction and want my money back.

                                How could bank levy if at all any higher fee without any intimation to the customer. Is 588.82 seems normal amount for...
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                                B
                                Banhisikha Kanjilal
                                from Kolkata, West Bengal
                                Feb 27, 2022
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                                My demat account no : IN[protected]
                                DP ID: IN303028. Mail ID: titli.[protected]@gmail.com . I have noticed my savings account[protected] has been debited with Rs 757.17 as DP charges on 25.02.2022.
                                I have never activated my demat account or purchased any share, so how could this money debited from my account? Please give the refund.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ukq) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Santhosh Patnala
                                  Feb 27, 2022
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                                  Address: Seethampeta, Visakhapatnam,530016

                                  Rs: 515.19/- is deducted from my bank account. Please refund my money.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00u3a) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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