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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Sep 24, 2026

Complaints 23795

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14309

Unresolved

9486

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 143

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My ICICI credit card payment was declined, showing that you have only Rs. 35000/- limit. While the ICICI mobile app shows the limit of Rs. 74000/-. The bank's customer care number responds by IVR, which keeps going round and round with no result. My relationship manager has no idea what's going on.

Your services are the worst. I do not want to be affiliated with this bank. Close my account, and please stop fooling with people.

Aug 11, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08cs2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: M. KARTHIK 314/A South Street, puliyur, Kulathur taluka. Pudukkottai district

Sir when I going to withdraw your atm, I didn't get money, but amount deducted

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 09, 2022

ICICI Bank Customer Care's response Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08crs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Someone has called to send me CV after that they informed me that I have selected for ICICI Bank for interview or employee code u have to pay some amount which I have paid bucz I want to booked interview after I crack interview they said me refundable security deposit amount which I have paid for verification at residence location After that before verification team coming on call they have asked me for money which I refused after that they are not receiving calls

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2022

Verified Support

Good afternoon, thank you for writing to us. Please message us your contact number and email id on our official Facebook page https://www.facebook.com/icicibank or DM us on Twitter @ICICIBank_Care.

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Worst bank ever, , , same thing happened to me and we kept visiting bank they doesnât even know anything. So unprofessional.. they closed the acc for no reason, when asked the CUSTOMER care rep they give ###. When visit the bank they ask to call CUSTOMER support, when called CUSTOMER support they ask to visit the bank. Like seriously.. ? Iâm a working doctor, and I donât carry any cash and this is 3rd day. And money also got debited.

Aug 6, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08akm) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am the a/c holder of icici bank from few years

Now they have charged 502 under this category dcardfee

I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 4, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a9s) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir, I have ICICI Safety Bond--- OCT, 1998 as Money Multiplier Bond Date of Allotment : 01/12/1998 Issue Price : Rs.4000/- Redemtion Date : 01/05/2023 BondHolder no : 4534-053. Certificate no : 3327 Name of Bond Holders : KANJULURI DATTATREYA TIRUPATI No of Bonds : 01 Distinctive no :[protected] This bond has been issued by ICICI Limited on 01/12/1998, Bombay.Please let me know the Present value and how to Redeem it.

ICICI Bank customer support has been notified about the posted complaint.

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Today I have send money to Yatin Jeevan Bhate from my saving Account
No[protected] to SBI by mode Of Imps
While going through the statement It is observed that
Payment transaction charges for pay confirmation was charged twice
I e. Rs99+Rs 99= total 198 rupees has been charged.
So it clear the Rs 99/- has been doubly debited.
You are requested to Refund Rs 99/- and credit to my SAving account
Xxxxxx982 immediately.
Unhappy with heavy charges and service is not up to the mark of satisfication
Jeevan Bajirao Bhate

Aug 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 03, 2022

Updated by Jeevan Bhate Please reverse back Rs 198/- and credit to my account[protected]

Jul 04, 2022

Updated by Jeevan Bhate Please reverse back Rs 198/- to my saving accounts

Jul 04, 2022

Updated by Jeevan Bhate As above

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Myself Asmita naik, I have been with icici bank since 2015. This year 2022 344/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Aug 18, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a8r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi, my money got deducted from my account on the name of PPL/wpp renewal policy on July 1st 2022.Even i don't know about the policy, how can the organisation deduct money from my account haven't got any sms, got to know when i go through bank statement.Need Rs 1899 refundable and I was expecting an answer why this happened? Haven't enrolled to any policy if incase it's there on my name please cancel it.clear it and refund money

Aug 5, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a8n) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Madan Chowk Kamptee

Name - Mohammad Saif Qureshi
Mobile - [protected]
ICICI Account No[protected]

826.00 rupees has been deducted from my account as (Dmc dp chgs till May-22) on 27-June-2022. I used my demat account very rarely.
I also called for closure of my account but they said it will be free so don't close.
The icici representative told that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

Aug 4, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Myself Debabrata Ghosh, I have been with icici bank since 2020. This year 2022 764/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 4 July 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a9b) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 14, 2022

Updated by avroghosh33 No one help me

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I'm Debabrata Ghosh. On 04/07/2022 764/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 4 July 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.

ICICI Bank customer support has been notified about the posted complaint.

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Want to change my Bank a/c details and Home address for redemption of the Bond value due on October 5, 2022. Bondholder No. 4260000, Certificate No. 7693. My name is Gur Saroop Sood

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 3, 2022

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a089ir) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Ahalyanagar Road no 3, Saidapoor road

Iam veldandi sai my registration number [protected] closed but overdues showing amount showing 2 rupees please ensure closed my cibil please let's you inform to cibil team

Jul 3, 2022

Complaint marked as Resolved

Delete

ICICI Bank customer support has been notified about the posted complaint.

Jul 03, 2022

Updated by Veldandi sai Delete

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Bhiwadi

My account showed deduction of rupees 1899 for wpp sr[protected]renewal from last 3 years. But i have never enrolled for such a plan. As a Senior citizen I have no idea about this term . So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

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Address: Bhiwadi

Dear Sir,
I'm Sarita holding ICICI savings account for past 3 years. A/C#[protected] in Bhiwadi Rajasthan.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank.

2 23, 02, 2022 23, 02, 2022 MABchgs-Dec21+GST 118.00 63.38
3 23, 02, 2022 23, 02, 2022 MABchgs-Jan22+GST 63.37 0.01
4 24, 05, 2022 24, 05, 2022 MABchgs-Apr22+GST 2.99 0.02
5 24, 05, 2022 24, 05, 2022 MABchgs-Mar22+GST 0.02 0.00

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2022

Verified Support

Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08kfw) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello ICICI,

Every month 100rs debited in my account under iprugtp-nca. I want the amout charged debited to be refunded and it has been going on for months.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 2, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a088vf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Within one month of time icici bank has charged Rs 1770as NACH_AD_RTN charges or you may say bounce charges. I have taken a three bajaj finsrv product on emi amountin and the linked account was ICICI .
In some cases i had word with icici customer care they informed the charges is tane

Taken by bajaj fivser but when i had word with bajaj customer care they said they have nothing to do with it.they gave me written email stating the same
So its my kind request to look into the matter as i am already frustrated and also effecting my financial balance.

Aug 8, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I am not able to do any transactions through my account and it displays the error below when trying to login into net banking portal.
"icici-bank-our-user-id-has-been-disabled-due-to-security-reasons-please-call-ou...⇄

I also visited the branch and the staff were clueless about this issue and asked me to call the customer care.
I have been trying to reach the customer care number countless times and it never gets connected.

I hope it gets resolved soon.

Aug 4, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a08a8o) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I checked my bank transactions and I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL may-22 on 27-june-2022--- INR 826
Look into the matter And refund my amount as asap

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