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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 143

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R
Rakesh12695
from Jharsuguda, Odisha
Feb 27, 2022
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Address: Jharsuguda
Website: Www.icicibank.com

In the month of February 2022 the bank service has gone down and without intimation bank has deducted 706 rupees for DCard fees, I don't understand why all these things go on I want my money back..
+1 photos
Mar 31, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    P
    prk45
    from Bengaluru, Karnataka
    Feb 26, 2022
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    Address: Bangalore

    I am Priya Kumari.
    While opening my ICICI account by default bank person had opened my demat account. Later I insisted and got it closed in 2016.

    Now after 5 years I see a Demat account service charge of Rs 757.17 has been deducted from my account as DP CHGS TILL JAN-22 DP charges on 25/02/2022.

    I have never opened or re-activated and used my Demat account till now. Neither did I received any deduction message on my mobile.

    I need justice and my money back immediately and close the demat account.
    I
    f you keep such things hidden from customers and fine them then i will be forced to close my account in your bank.
    Apr 1, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 27, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ul0) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Amit Kr Chaurasia
      Feb 26, 2022
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      This thread was updated on Feb 24, 2022
      I am therese. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Jan 2022. I have never used my demat account till now.

      They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

      When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is [protected]. This is completely unacceptable and please refund my amount.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Sonu kumar tiwari
        Feb 26, 2022
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        Address: Parsa mauje
        Website: [email protected]

        Imobile app se home lone aply ka offer tha aur mi apply kr rha tha form bhi pura nhi bhra aur account se 3717 rupees bhi kt gya aur refond bhi nhi ho rha h lone bhi nhi aaya account me mob-[protected]
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ru0) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Ankur_Agg8161
          Feb 26, 2022
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          Address: Greater kailash new delhi

          I am Ankur, 826 Rupees has been deducted from my account as DP CHGS TILL JAN-22 DP charges ON 24/02/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction
          message to my mobile. I need justice and my money back immediately.
          My Account Number IS[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ru6) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            C
            CosmicPegasus07
            Feb 26, 2022
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            It is still sending me emails. I have already unsubscribed from it, but still, it is sending the email.
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              sahithibhanu
              Feb 26, 2022
              Resolved
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              Resolved

              I dont know why they deducted 826 rupees in the name of DMC/[protected] DP CHGS TILL J
              AN-22 the above comment . i am not using any icici demat account . requesting you please send the amount back to my account
              Mar 2, 2022
              Complaint marked as Resolved 
              Still i am not recievd my amount back, how can u marked as a completed .
              ICICI Bank customer support has been notified about the posted complaint.
              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ruf) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              I think it is fake website
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                H
                hardik rajpurohit
                Feb 26, 2022
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                I am therese. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till Jan 2022 on 26 feb 2022. I have never used my demat account till now.
                ICICI Bank customer support has been notified about the posted complaint.
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (mention id) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00rus) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  renugupta @outlook.com.au
                  Feb 25, 2022
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                  My name is Renu Gupta. My savings account has been deducted with Rs 590 for 2 Times in the name of nach ad rtn charge, total Rs 1180 has been deducted from my account without any information, (in the m /o August 2020 and July 2021). I want my money back
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00rv6) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    SumitBobade
                    from Pune, Maharashtra
                    Feb 25, 2022
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                    I have a demat account in icici bank for 1 years now. When i checked my bank transactions and i found that there is one debit transaction dmc/in[IN[protected]] dp chgs till JAN '22 — inr 826 when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [[protected]]
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00q02) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      Priyanka Chodisetti
                      Feb 25, 2022
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                      Resolved

                      I am Priyanka Chodisetti. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL DEC-21) on 28-JAN-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) no one informed me that they are opening demat account for my account and it will be charged which I don't want(I have not used till now).

                      If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account I found it but I don't understand why it was deducted. This is completely unacceptable.
                      Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
                      IFSC Code :- ICIC0000581
                      and my phone number is [protected]
                      +1 photos
                      Mar 29, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 26, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Priyanka Chodisetti
                        Feb 25, 2022
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                        I am Priyanka Chodisetti. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL DEC-21) on 28-JAN-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which I don't want(I have not used till now).

                        If this service is going to charge me they have to remind or intimate before, so that I can cancel or close that service and with out any prior information or sms alert the money was deducted from my account. Even after the deduction I did not get any notification. Today when I check my account on 28Jan2022 money was deducted but I don't understand on that time. This is completely unacceptable.
                        Please refund my total amount and close that service or Demat Account. My icici account number is :[protected]
                        IFSC Code :- ICIC0000581
                        and my phone number is [protected].
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Keshav0506
                          from Chennai, Tamil Nadu
                          Feb 25, 2022
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                          I have a Demat account in ICICI bank for 6 years now. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL JAN-22'---- INR 826.00'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pl6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Suganp
                            from Thanjavur, Tamil Nadu
                            Feb 25, 2022
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                            Address: Coimbatore branch

                            Sir. I am sugan
                            I m credit card using., but same issue Im not pay for credit card amount...my home come for credit card department one person he will talk for 10 day pay for closing amount 15000... Okay i will arrange 15000 for 04.01.2022... but credit card amount you pay this msg again again coming for text message...so I give my NOC certificate... please thank you
                            +3 photos
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 25, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Feb 26, 2022
                            Updated by Suganp
                            My registered mobile number, [protected]
                            Feb 27, 2022
                            Updated by Suganp
                            THIS problem is not solved... My registered mobile number [protected]
                            Card number [protected]
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                              M
                              Mukesh Gupta Kurele
                              Feb 25, 2022
                              Resolved
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                              Resolved

                              Rs. 688.33 Money is deducted from my account

                              I have a salary account with icici since 8.5 year and never applied for demat account. However Rs. 688.33 has been deducted from my account under the name as DMC/IN[protected] DP CHGS till jan 22. No deduction message on phone and no intimation from icici.
                              This is not better way to deduct money without pre informed me. This illegal transaction may break trust boundaries between bank and customer.
                              I want my refund asap and...
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                              muthusa15
                              from Hyderabad, Andhra Pradesh
                              Feb 25, 2022
                              Resolved
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                              Resolved

                              Dear sir /madam

                              An unauthorized transaction happened on my ICICI credit card on 14th Feb 2022, 5.42 PM with an amount of 92, 350. Immediately I raised the complaint against this transaction to the concern authority of ICICI bank through the mail, also through customer care, and blocked my card. I responded quickly and completed all procedures guided by the bank within 45mts after the transaction happened.

                              They have allotted the complaint number SR[protected]. After one week, I have received the mail from the bankers stating that I have to pay the amount once the bill is generated and they are not liable for this transaction since the transaction happened with PIN authorization. As per the RBI rule regarding the fraudulent transaction, if the customer raised the complaint within three days, the customer has zero liability. Even though I have responded within speculated time as per RBI guidelines, now ICICI bank is insisting me to pay the amount. So kindly intervene in this issue and help me to recover my amount.

                              Herewith I am enclosing the mail communication between me and the ICICI bank

                              Thank you
                              +1 photos
                              Apr 4, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 25, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Anuj Gupta 24
                                Feb 25, 2022
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                                Address: Hisar

                                Dear/ Sir,

                                A few minutes ago I received a message regarding the deduction of Rs. 5000 from my account without notifying me of anything in the name of "Dr. Tran for F".
                                Please kindly resolve my problem. I am in deep trouble with the security of my account. My account is been active for 2-3 weeks now. Now, it's a big question in my mind about how secure my bank account is? and how secure our banks are?
                                It is my humble request, please kindly look into this matter on an urgent basis.
                                ICICI Bank customer support has been notified about the posted complaint.
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00po2) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  ramkumar chebolu
                                  Feb 25, 2022
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                                  Resolved

                                  Address: India

                                  Reference to ICICI CHILDREN GROWTH BOND 022002 CGB, I Submitted original BOND and cancelled cheque leaf and letter requesting redemption of bond amount. Redemption date 27/10/2018. All the original bond certificate sent TO 3I INFOTECH OFFICE AS ADVIDED BY ICICI BOND CUSTOMER CARE via DTDC Courier on 23/10/2018. Bond in name of JYOTHIRADITYA/RAMAKUMAR.
                                  AS ON DATE We have not received any response regarding redemption amount of above bond. Where as the interest amount of Rs.2000/ - was issued. Please advice how to progress on this request of redemption amount not credited of paid to bond holder
                                  Mar 30, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 25, 2022
                                  ICICI Bank Customer Care's response
                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00po7) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Naveen babu Sidagam
                                    Feb 25, 2022
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                                    Deduction DMC DP Charges

                                    I am Sidagam Naveen babu. 332.57 rupees has been deducted from my account as (DMC/IN[protected] DP CHGS TILL JAN-22) on 24-FEB-2022. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged...
                                    +1 photos
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                                    BrahmanandaReddy k
                                    Feb 24, 2022
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                                    I have a salary account with icici and never applied for demat account. However inr 826 has been deducted from my account as charges from till jan 22. No deduction message on phone and no intimation from icici.
                                    I want my refund
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pi3) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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