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3.2
Updated: Dec 13, 2025
Complaints 23740
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9469
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ICICI Bank reviews & complaints page 144

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M
mAZZA AA JAYGA
from Delhi, Delhi
Feb 24, 2022
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Dear sir,
394 rs was in my account which has been deducted from my account without any masaage or information so if i will keep balance thanbit will also deducted by icici pls return my money or i will close my 10 year old account.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pie) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    B
    Babloo kandala
    Feb 24, 2022
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    Address: Hyderbad

    Just Now Today in my account ecsrtnchg 590 rs charged without my knowledge and I never asked to activate ECS and NACH still it was debited 5 times
    Refund my money

    [protected]@gmail.com
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0r) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      N
      nikhil402
      from Hyderabad, Telangana
      Feb 24, 2022
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      HI I AM B.NIKHIL today my money 826rs has been deduction DP CHGS TILL JAN22 I NEED MY MONEY BACK immediately MY ACCOUNT NO.[protected]
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0v) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Anjali.R
        Feb 24, 2022
        Resolved
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        Resolved

        MABchgs got deducted from my account without prior intimation

        The bank deducted MAB charges for last two months without prior intimation from my account. And the amount the got deducted is way too much. I am a student from last 3 years and couldn't maintain the minimum 10000₹ balance in my account as I am no more a monthly salaried person. I am a customer of ICICI Bank since 2017, but never faced such deduction.
        Thus I request you to please refund my money back as the amount that got deducted...
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        A
        Asconic
        Feb 23, 2022
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        I am here on behalf of all ICICI employees who are facing very high pressure in their working environment . My spouse is working in one of your branch. Apart from business pressure they have been forced to sit in the branch till 9.30 PM. Everyone is having their own family and personal issues apart from profession.please do consider the same and don't make the employees feel very frustrated about the job. Kindly consider the request and make the employees feel a bit lighter.
        ICICI Bank customer support has been notified about the posted complaint.
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          K
          Krishna1127
          from HYDERABAD, Andhra Pradesh
          Feb 23, 2022
          Resolved
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          Resolved

          Address: K V R Krishna Reddy,, 12-119/6, Srinagar Colony,, Patancheru

          Dear Sir,

          We are having ICICI Scooter bond with the details of Bond holder No.0027632, Reg.No: 022368 and SRL.No:0012368 dated 25.03.1999 on the name of my father and expired recently and iam the nominee . And its redemption tenure date is being 29.06.2023. We tried to reach 3i Infotech but they are not at all responding over mail/phones. Can you please suggest way forward and right contact details to approach.
          +1 photos
          Mar 27, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2022
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            SandySanthosh471
            from Chennai, Tamil Nadu
            Feb 23, 2022
            Resolved
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            Resolved

            I have applied for a lifetime free credit card. But they charged me 590 for the card. I have all the proof that customer care person told its free.. I need justification. Please call back [protected]
            Mar 30, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Feb 24, 2022
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              J
              jgopi3456
              from Hyderabad, Telangana
              Feb 23, 2022
              Resolved
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              Resolved

              Hi Team,

              My name is Gopi Jakkula. I 'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 11/21 .

              I would need a new card but unable to reach helpdesk and unable to login to portal (showing card invalid status).

              Money has got stuck in the card.
              I need a replacement with existing money loaded to it.

              Have tried many times reaching the available customer care numbers.But couldn't any one helping me to resolve my issue.
              can you please assist me.
              Mar 7, 2022
              Complaint marked as Resolved 
              Post the complaint being raised. Have received a mail from bank requesting the details to deliver the replacement. And then card has been sent. Thank you !!
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 23, 2022
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00k9g) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Sathasivam M
                from Hosur, Tamil Nadu
                Feb 22, 2022
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                I am complaining about fake information given by ICICI Personal loan department for convincing me to take the person loan

                Address: Avs residency, agraharam, Matham, Hosur

                Loan number [protected]

                I have taken ICICI personal loan, Amount was credited to my account by last Thursday, but I received the welcome letter on Friday only.

                In welcome letter its mentioned as Part payment is not allowed for personal loan and preclosure allowed only after 12 EMIs with 5%+ GST,

                But ICICI DSA Team commited me that part payment and pre closure of loan is allowed after 6 EMIs without...
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                P
                Pinkysachin
                Feb 22, 2022
                Resolved
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                Resolved

                Rs 587.48 has been deducted from my account on against NACH_AD_RTN_CHRG~ADBLDESK~08FEB22~31f7a9

                Let me know why you charging this amount from my account. What this is charge for?

                Kindly refund my money otherwise i will file a compliant in consumer forum.

                Thanks & regards
                Sachin Patil
                Mar 29, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Feb 22, 2022
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00iai) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  J
                  Janmitha Alemada
                  Feb 22, 2022
                  Resolved
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                  Resolved

                  Address: Near Mans compound lower gowda samaj Madikeri

                  I had applied for home loan in the month of January 2022 by paying Rs. 3000 login fee. So far no response about the loan. They have done 2 verification call and visit.
                  Mar 28, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Feb 22, 2022
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ia7) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    L
                    Leninkumara
                    from Attur, Tamil Nadu
                    Feb 21, 2022
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                    Address: Attur

                    Hi, myslf leninkumar A. In my statement has a transaction EBA/NSE N 2021083/[protected] on 05.05.2021 around 300+ rupees and not refunded. Kindly let me know what it was. Thanks, leninkumar A
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00fj5) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      P
                      prabhu5454
                      Feb 21, 2022
                      Resolved
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                      Resolved

                      Address: Prabhakar Bhosale R.R.shukla chawl poisar kandivali east 8369404059

                      I wrote several times mail but no proper reply from icici .
                      I'm going to write complaints irda
                      +1 photos
                      May 10, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 07, 2022
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        Aj*sathish
                        Feb 21, 2022
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                        Address: Coimbatore

                        They are deducting money from account every month in the name of charges and taxes. No call or msg. worst behaviour from a bank. i want my money refund.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esc) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          I
                          Ikrama Bin Naser
                          Feb 20, 2022
                          Resolved
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                          Resolved

                          Without any information they have deducted amount of around 56000/rupees.
                          please refund it immediately.
                          badly awaiting reply from your end.
                          I have saving account.
                          name : IKRAMA BIN NASER
                          my contact no : [protected]

                          Thanks in advance.
                          Mar 28, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Feb 20, 2022
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sreehari T
                            from Mumbai, Maharashtra
                            Feb 20, 2022
                            Resolved
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                            Resolved

                            Address: Venkatagiri, Nellore

                            Hi Team,
                            I bought a mobile phone in Amazon thru ICICI Amazon credit card and order got cancelled after bill was generated by ICICI. Technically I need not to pay anything here but bank has generated the late payment charges since I didn’t pay mobile cost which was refunded already by Amazon. Customer service Manager promised to waive-off my late payment fee if I pay the amount before due date and it would be reflected in 5 days but they didn’t process at all. When called them other guy answered and he said that he can’t do anything on this. I never expected such a worst service from a top bank like ICICI. I closed all credit cards with them. Will close my account which is being operated since 2007. Bye bye ICICI. You don’t deserve us.
                            Mar 25, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 20, 2022
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co5) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Abhishek Thakkar
                              Feb 20, 2022
                              Resolved
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                              Resolved

                              Address: Ahmedabad

                              The agent used very much bad words it was like i will ### your mother and take money u Don't know about me i will ### u and beat you and that too on non working holiday he called me because i told i won't be able to pay money today i need a day or two extra to pay emi.
                              Agent name - Nishit Desai
                              Collection branch Ahmedabad i do have recording also for the same
                              Feb 21, 2022
                              Complaint marked as Resolved 
                              It was resolved
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 20, 2022
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co8) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                Anitt
                                Feb 19, 2022
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                                Today, Rs 1899 has been deducted from my account without my knowledge and I have not asked for such policy. please credit my money back as soon as possible. ICICI Bank is trusted Bank, but it is highly unfair. Dont play with customers trust. Please credit my money back.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Feb 19, 2022
                                Updated by Anitt                                 Proof of Money debited.

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                                  P
                                  Parikrama Holani
                                  Feb 19, 2022
                                  Resolved
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                                  Resolved

                                  ECSRTNCHGS180222_SR[protected]

                                  590 rupees debited from my account with details mentioned above. I have faced such frauds previously too due to which I had to change my debit card! ICICI Bank is not providing the required security to its customers. Pathetic experience. Amount is not even reversed. Worst bank ever!!
                                  Mar 24, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 21, 2022
                                  ICICI Bank Customer Care's response                                   We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esh) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Anitt
                                    Feb 19, 2022
                                    Resolved
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                                    Resolved

                                    Am Anitha, Today Rs.1899 has been deducted from my account without my knowledge and I have not asked for such policy. Please Credit my money back soon. ICICI should not do like this without customer's knowledge. It is highly not fair. ICICI is trusted Bank, but I didn't expect this... Please credit my money back as soon as possible...
                                    +1 photos
                                    Mar 30, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Feb 20, 2022
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00coh) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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