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ICICI Bank Complaints & Reviews

3.2
Updated: Dec 13, 2025
Complaints 23740
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ICICI Bank reviews & complaints page 145

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L
Lalitnayak@123
from Balasore, Odisha
Feb 19, 2022
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Address: Sahadevkhunta Bus Stand Balia, Chandmari padia

I have a zero balance account in icici bank my money 3508 is deducted regularly today 19/02/2022 without any information about why money is deducted I haven't any insurance or other policies in icici bank or haven't received any mail regarding this . It's my hard work Money if icici bank didn't resolve my problem I will forcefully file a FIR against icici bank
+2 photos
Mar 27, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00b23) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    L
    Lumina Paul
    from Pune, Maharashtra
    Feb 19, 2022
    Resolved
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    Resolved

    Locker Facility - forcing to take other services

    Address: Bellandur

    I was informed that a specific fixed deposit is what is required to open a locker. When I said I will visit back, bank personnel said I can come n see the locker but not sure if I will get one. I was introduced to another lady who said they prefer new relationship customers (meaning to open a new policy) since I just have a normal salaried account. by wednesday there will be a locker surrender which she can assign to me if I open a ULIP in...
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    K
    kanaparthi suresh
    Feb 19, 2022
    Resolved
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    Resolved

    Dcard join fee+gst

    Address: Viyawada

    Deduct 588 rupees in my account with out any intimation or my permission

    Pls refund my money...
    +1 photos
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    A
    Ashish_chotaliya
    from Dharampur, Gujarat
    Feb 19, 2022
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    Address: Dharampur ST depot, di - valsad - 396050

    Dear sir,
    I am traveling since last 4-5 year in dharampur ST bus but last couple of day having trouble in timing because bus comes always late around 8:40 and went to 8:50 for the vapi depo..
    Hence it's getting late to vapi around almost 11 o'clock.
    Before this bus timing is around 8:30 a.m and reach destination vapi 10 o'clock.
    Request you to please solve this issue.
    +1 photos
    ICICI Bank customer support has been notified about the posted complaint.
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      S
      sanky007
      Feb 19, 2022
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      ICICI Bank had auto deducted on 19/01/2022 Rupee 1899.00 from my checking account as (PPL/WPP_SR[protected]_Renewal of Policy), I never accepted any policy like this
      (PPL/WPP_SR[protected]_Renewal of Policy) and I don't really have any idea about the policy itself. This is really bad, my hard-earned money is been robbed by your trusted Bank. Please don't play with people's money. I kindly request to refund the deducted amount 1899.00 to my account.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ar1) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        sahil kacchi
        from mumbai, Maharashtra
        Feb 18, 2022
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        Address: headquartered in the city of vadodara

        Date of incident : 31/01/2022
        Subject : ICICI Bank Vadodara Head Office Branch employee (Mr. Amit Kaushik) and ICICI Bank Pune Branch employee (Mr. Anand Kumar) both the person doing fraud in the name of job placement. I have written all the details from the last 15 days that happen to me in the below mail. I am writing it with a very positive hope so that you understand my problem and give solution to my problem as soon as possible.

        I am writing the mail because the icici bank employee is doing the fraud. I applied for the job through the quikr.com website. After that I received a call from Ms. Janvi from icici consultancy department said that she is calling from icici bank Vashi branch for a job. After that she sent me an email icici bank job application form. I filled the application form after she arranged the interview on call, but before the interview she asked to pay the 1800 rupees fees and it is 100% refundable. I pay the 1800 rupees and she arrange the call from Mr.Amit then Mr amit take interview he said that you are selected & got 28th rank and he started the process and explain then joining profile and send the one offer letter which attached the mail but he said the some amount need to pay in the name of government challan included GST. after the 2nd round the head of Amit, Mr.Anand Kumar take my profile then Mr. Anand Kumar is a main fraud person in icici branch he explain the everything and i paid the amount he said that the amount to refund in 24hr but after receive the amount still he not contact direct on call and case transfer to another person Mr. ATUAL BAJAJ then MR.ATUAL BAJAJ use very bad word to speak and rudely behavior. I asked some question he direct said that not refund he cancel the application, but Mr. Anand handled the case then Mr. Anand Kumar received the amount then he said that he would take any action .

        last 10 to 15 days i receive the call from icici bank some different different person and every person said some amount to be paid & the amount is refundable in next 24hrs.I believe only icici name and icici brand .I thought that the icici bank in good and provide the good service and i paid the 74000 amount but more than 15 day my amount not refunded and nobody receive the call .

        On 15th February 2022 I received a call from icici head branch Vadodara. From Mr. Amit kaushik the person not having the sense how to deal with clients. His behavior is very miss behavior he said only paid the amount after that. I am doing some work for your application completion. I trust that and am ready to pay the amount but he transfers the amount to another person's account in HDFC bank not to icici bank. The hdfc bank account holder name is Vikas Kumar. He said that icici only have salary account & not allowed to do any transaction except salary he give the hdfc bank account details in hdfc account i paid the total amount 28900/- and he said that all total amount 100 % refundable and the amount has been transfer to your account then I share the my account details then in working days I only receive 10 rupee refunded and remaining amount not refunded.

        The Mr. Anand kumar said that in case amount not transfer to your account you just visit nearest icici branch & collect your cash from branch but he not confirm the branch name and address after someday receive the call from Mr.Amit kaushik he direct said that if you want to refund the amount you spend your 10000/- rupee and visit the Jharkhand office collect the amount and other vice second option is to pay13000 for transferring your branch Jharkhand office to Mumbai .I agree and i paid 13000 amount to Mr amit .after paying the 13000/- he said i am not doing anything you have to pay more 17000 after that i am doing some work otherwise your application put on hold and not refunded any amount.

        I just request you to refund the total amount of 87000/- i only believe the icici bank but i am very surprised by the icici bank services and employee way of work.

        I request you please find the attachment of all transaction details in the attachment I properly mention the branch IFSC code transaction id and bank account number and i also attached the pdf of all mail communication receive from icici bank employee send to me and one more attachment is there in which I mentioned contact numbers of all icici employee those who contact me in last 15 to 18 days & also mention the email id from which I receive all the emails.

        I again humble request you please look at the matter and refund the total amount which is mention the attachment in details .I escalating the issue with positive hope.

        Regards,

        Sahil Kachi
        ICICI Bank customer support has been notified about the posted complaint.
        Mar 11, 2022
        Updated by sahil kacchi
        Dear Sir/Madam,
        I couldn't got any response from ICICI bank and from this website I couldn't get any response.
        please sir Help me. please resolve my this problem as soon as possible and again amit kaushik call me and asking for many.
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          G
          Gagarin Pattnaik
          Feb 18, 2022
          Resolved
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          Address: ICICI Bank Ltd, Rayagada ICICI Bank Ltd., New Colony, Opp. Xavier School, Raygada, Orissa Rayagada Orissa, 765001

          I had applied for Flexicash from i mobile application a year ago. During the repay time I couldn't pay on time for which my account got liened. My Flexicash cash amount was 85k to be paid. And from close to 2months I have balance of 1.35lakh, from which Flexicash/OD department only deducted 44836 and intrest of 1070. When I visited the branch Rayadaga ICIC 76500 branch on 1st Feb they said to close the OD first then they will remove the lien. Then after a week when I visited then again they said it is not a normal OD closure .it is a Flexicash for what you have to give in writing. Also I have given everything. Now still it's been two weeks their is no single progress. Now every possible day I am getting close to 20 calls and my intrest is keep getting increased, also I have personal loan and credit card bill which is auto debit, but because of lien mark I am not able to do anything and every possible day they are keep adding the intrest. When I asked DBM to help, their behavior was not professional. Now I can say it's a intentional way to loot the customer.
          Mar 24, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 18, 2022
          ICICI Bank Customer Care's response
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a008wb) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            G
            Gagarin Pattnaik
            Feb 18, 2022
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            Address: ICICI Bank Ltd, Rayagada ICICI Bank Ltd., New Colony, Opp. Xavier School, Raygada, Orissa Rayagada Orissa, 765001

            I had opted for flexicash / OD from ICICI bank a year ago. During the repayment time I was late for a month, so they put my salary account into Lien. Now when I have money in my account from last 45days, They are not deducting the OD amount and intentionally putting intrest on the same. I have already visited the branch and complained from more then 15 days but still I am getting it is under process. I have visited Rayagada ICICI branch -765001 to close my OD account and remove the lien.
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              Anil Trp
              from Patiala, Punjab
              Feb 18, 2022
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              Resolved

              Icici bajaj scooter bond 1999

              Address: MUMBAI

              I Devmati Tripathi had taken your ICICI Bajaj Scooter bond in 1999, having certificate no 31017 and bond holder no 0031-016
              its maturity is in 27th Dec 2025 I want to know the value of bond till present date. What will be value if I want to redeem
              /break the bond within month, I visited the ICICI band regarding same but they couldn't help
              kindly share details on [protected]@gmail.com (Mob- +91-[protected])
              br...
              +1 photos
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              S
              shubham2022
              Feb 17, 2022
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              Address: Meerut, Uttarpradesh

              Dear ICICI, Rs100 is deducted every month from my bank account in the name of IPRUGTP-NCA-SR

              Kindly help in stopping these charges

              Hoping for the best response
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Feb 18, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
              Mar 04, 2022
              Updated by shubham2022
              It's been 14 days and there's no contact from your side, so this is how you address your clients requirements, what kind of services does this bank provide. really pathetic
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                A
                Ameena2082000
                from Jaipur, Rajasthan
                Feb 17, 2022
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                I made a payment of rs 1320 to rajasthan university from my debit card. The amount has been deducted from my account but the transaction failed.

                As last date is approaching so I have again submitted my fees.

                I request you to please refund my payment that's been deducted in first attempt.
                ICICI Bank customer support has been notified about the posted complaint.
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a008w6) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Rohit183
                  from Delhi, Delhi
                  Feb 17, 2022
                  Resolved
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                  Resolved

                  Userid disabled due to security reasons.

                  Unable to login to net banking
                  Userid disabled due to security reasons....
                  +1 photos
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                  A
                  alokbaranwal
                  from Bengaluru, Karnataka
                  Feb 17, 2022
                  Resolved
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                  Resolved

                  I am holding the icici bank account no.[protected] for last 16 years. Currently i am abroad and all of a sudden on 16th Feb 2022 my online banking access as well as debit card is blocked. I am unable to log-onto my account and thereby unable to make any transaction.I tried to call customer care multiple times from my abroad number and all i hear is the IVR "our customer care is currenlt attending to other customers". I wrote an email to principal Nodal Officer on email id [protected]@icicibank.com. I also called his office number, but no response at all. Its pathetic behavior from icici bank. I am feeling helpless. I would like to escalate this issue. There is no justification from them on why the access has been blocked all of sudden.
                  Feb 18, 2022
                  Complaint marked as Resolved 
                  Called cust care and the executive unblocked my access to online account and also unblocked my debit card.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Feb 17, 2022
                  Updated by alokbaranwal
                  My issue is resolved. Thanks
                  Verified Support
                  Feb 17, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sonuvvvv
                    from Moradabad, Uttar Pradesh
                    Feb 17, 2022
                    Resolved
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                    Resolved

                    Address: Katghar mehbulla ganj, Near green field public school

                    Dear sir / madam,

                    I have purchased stocks from icici direct which was linked with my icici savings account.

                    I have added funds from icici savings to direct (Demat account) and purchased the stock.

                    I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.
                    And these charges deduct every month.
                    Please stop cut these charges
                    15/02/2022 eba/nse n 2022030/[protected] dr. 61.90
                    15/02/2022 eba/nse n 2022030/[protected] dr. 0.55
                    16/02/2022 eba/delivery chrgs [protected] dr. 59.00

                    Not getting refunded, please advise.

                    Regards,
                    SONU VERMA
                    +1 photos
                    Mar 21, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Feb 17, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      aslamftp84
                      from Fatehpur, Uttar Pradesh
                      Feb 17, 2022
                      Resolved
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                      Resolved

                      Address: Fatehpur

                      I have ICICI ashirwad bond
                      +1 photos
                      Mar 22, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Feb 17, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0065a) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        J
                        Jigarbhai
                        from Idar, Gujarat
                        Feb 17, 2022
                        Resolved
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                        Resolved

                        I booking the ticket icici application but not confirm my ticket in the date 15/02/2023
                        Please refund my payment in my credit card payment account application.
                        I will two try Book the ticket but not confirm my ticket.
                        My payment cut the payment rupees in IRCTC ticket 318.05 + 318.05 = 636.10 rupees
                        +2 photos
                        Mar 22, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Feb 18, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a009bo) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          V
                          Venugopalareddy chidipudi
                          from Ongole, Andhra Pradesh
                          Feb 16, 2022
                          Resolved
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                          Resolved

                          Hi Team,

                          My NetBanking UserId got disabled all of sudden. It never happened before h ave been using from 11 years and I tried calling lot many times the customer care number never connected. Felt bad unable to do any transactions as I am currently out of country. Have only NetBanking option.

                          It will be great help if I can get resolved asap.

                          UserId:[protected]
                          Account name: C Venugopalareddy
                          Account number:[protected]
                          Temporary contact number (Canada): +1 [protected]
                          Email: venugopalreddy.[protected]@gmail.com

                          Thanks
                          Venu
                          Apr 3, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Feb 16, 2022
                          Updated by Venugopalareddy chidipudi
                          Why complaint status is mark as resolved?
                          Verified Support
                          Feb 18, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            aadi784
                            from DARBHANGA, Bihar
                            Feb 16, 2022
                            Resolved
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                            Resolved

                            Address: LAHERIASARIA,DARBHANGA, BIHAR

                            Date of incident[protected]
                            ICICI Gold loan acct. no.[protected]
                            ICICI bank laheriasarai, Branch manager Mr. Sourabh and gold loan manager Mrs. Anuja Mishra sold my gold without any legal notice and bid process.Both corrupt employee get 2lakh each commision by private bidder.
                            Mar 21, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 18, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
                            Khandani Criminals; Father, Mother, Sister as well as Husband ??? Because I am aware that she never does anything without her Husband's permission. Composition of all other Ornaments in their Custody should be checked as those may be replaced with more copper containing Ornaments !!
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                              S
                              Shubham rathore 007
                              from Mumbai, Maharashtra
                              Feb 16, 2022
                              Resolved
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                              Resolved

                              Am an icici bank customer. Today[protected] ecsrtnchg charged 599 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                              Thanks & regards,
                              Shubham Rathore
                              Mar 29, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Feb 18, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                peeta sriteja
                                Feb 16, 2022
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                                Account number:[protected]
                                Transaction amount: 1899/-
                                Transaction date: Feb 09 2022.
                                Without any permission. I'm not a part of this policy, Requesting you for refund.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a003vt) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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