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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 145

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Z
Zuber990
from Pune, Maharashtra
Jun 30, 2022
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826.00 rupees has been deducted from my account as (Dmc/ dp chgs till May-22) on 28-June-2022. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici And it is been deducted many times until now.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount.

Last time when my money was deducted, i contacted the ICICI agent & he said it won't be deducted again! But see it happed again, those ICICI bank fraudsters are cheating on me
ICICI Bank customer support has been notified about the posted complaint.
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    U
    uttamchandtanotra
    from Kochi, Kerala
    Jun 30, 2022
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    An unauthorised transaction was done from my icici debt card to pay my vistra axis bank credit card bill on 28 JUn 22
    details
    VIN/FREECHARGE/[protected]/[protected]

    i not registered with freecharge any time. this is a fraud at the end of either ICICI BANK OR AXIS BANK CREDIT CARD
    KINDLY INVESTIGATE
    ICICI Bank customer support has been notified about the posted complaint.
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      M
      Muskanmk
      from Ambala, Haryana
      Jun 30, 2022
      Resolved
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      Resolved

      Address: Ambala

      I am Muskan Kharbanda. 826 Rupees has been deducted from my account as DMC[protected] CHGS TILL MAY-22) DP charges on

      29/06/2022. I have never used my Demat account . There was no prior notice.I haven't received any deduction message to my mobile no.

      Also, at the time of opening the account they didn’t mentioned any charges said it is a free of cost.

      I need justice and my money refund immediately.My Account Number is[[protected]].
      Aug 6, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Narayan Veeraraddi
        Jun 30, 2022
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        ON Saturday 4th June I transferred 15900 to one of my friend but transaction timed out. money has been debited from my account. its almost 1 month and money didnt come back to my account.

        Please look into this.

        Account No[protected]
        Name Narayanraddi Veeraraddi
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0879r) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          K
          kandimalla saiteja
          Jun 30, 2022
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          Address: Madhapur, Hyderabad

          Myself Sai Teja Kandimalla, recently a deduction of 826 rupees happens in my account on the name of DC charges till May 2022. First of all banker forcefully opened demat account on my name saying it is free of cost with no hidden charges. Second thing is I haven't even logged into it yet. This is the second time I'm facing the issue. Last year also I raised the compliant on same issue but no one responded. The main thing is there is no prior intimation regarding the deduction and even there is no notification or message regarding the deduction. I request you to revert my money back and there should be a strict warning to the bank employees to not to force customers to open demat by giving false promises. #Regret
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 01, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            E
            ephraimdev
            from Thrissur, Kerala
            Jun 30, 2022
            Resolved
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            Resolved

            Address: ICICI Bank

            I'm Ephraim Devasiachen, I have been with icici bank since 2018. This year 28th June 2022 550.67/- rs is deducted from my account without any alert message. I'm not sure how demat account was created. I'm not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account. DMC/ DP CHGS TILL MAY-22 is shown in the statement. Please provide proper reason why amount is getting deducted without any authorization.
            Please make sure to credit the amount which has been debited so far.
            Aug 1, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Jul 01, 2022
            Updated by ephraimdev
            Fraud Call received posing as ICICI bank customer care. Requested to install Anydesk application and give him access. Scamming and trying to cheat customers.
            Verified Support
            Jul 01, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878u) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Akashkrsingh
              Jun 29, 2022
              Resolved
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              Resolved

              Address: Cyber Green, Gurgaon, Haryana - 122002

              Myself Akash Kumar, I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. This charges are applied and debited from my account on 28 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
              Aug 11, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 30, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085vp) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Shasvat Mehta
                Jun 29, 2022
                Resolved
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                Resolved

                An amount deducted from my bank account named undermentioned
                Shasvat Mehta
                Ac:[protected]
                Ifs - icic0001719

                Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~

                On 29th june

                Let me know why you charging this amount from my account. What this is charge for?
                I am maintaining my monthly limit above 10000 then how could you charge
                .
                Kindly refund my money otherwise i will file a compliant in consumer forum.
                Thanks & regards
                Shasvat Mehta
                Aug 1, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 30, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Safrudeen
                  Jun 29, 2022
                  Resolved
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                  Resolved

                  Hi Team,
                  I had opened my icici fixed deposit account from Mira road branch to avail credit card facility however the representative who helped me with process asked me to open savings account with the bank as well as demat account which I did even though I did not knew what is demat account and he himself purchased IDFC shares from my account and had asked me to sell off whenever I want. I never looked after that as I was least bothered about as my primary concern was to get credit card through fixed deposit. Few months back an ICICI representative called me on my phone stating that my demat account is unused and I would be levied charges and he then guided me over the phone how to sell off that IDFC shares and close the account to avoid charges. However to my surprise when I went through my statement today I was shocked to see Rs 826 being debited and narration against as DMC/IN[protected] DP CHGS and when I searched on google as to what it is, came to know that its Demat charges. Further upon more research I came to know there are many more people like me who have been defrauded by ICICI bank in similar way. Your sales representatives make people open accounts that they do not want and on top of that they are never told that there would be such charges applicable. This is absolutely pathetic from ICICI part. I need my amount that was taken by you'll on 26th May.

                  My account number is[protected]
                  Phone number is: [protected]
                  Jul 31, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    pm_sanjeev
                    from Hyderabad, Andhra Pradesh
                    Jun 29, 2022
                    Resolved
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                    Resolved

                    I am Sanjeev. I am having savings bank account at ICICI Bank, Madhapur branch. On 28th June 2022, I've an unauthorized debit of Rs. 826/- with transaction remarks "DMC/IN[protected] DP CHGS TILL MAY-22". As I am unable to reach ICICI customer care number, I would like to register a complaint against this transaction that has happened without my authorization. Concerned bank is requested to reverse this transaction.

                    Thanks & Regards
                    Sanjeev
                    Aug 7, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 30, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      C
                      CS Vikas Gupta
                      Jun 29, 2022
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                      Address: LUDHAINA

                      I have max life term insurance ecs of rs. 921/- and also invested mutual fund. due to sunday mutual fund deducted amount before sip date and we have not received a message and mail for icici ecs deduction of term insurance and due to this my ecs return and then and got a message of ecs failed and i paid this emi online. charges rs. 590/- decuted and narration is
                      ecsrtnchgs270622_sr[protected].

                      Account Number[protected] VIKAS

                      kindly refund my charges
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a083wf) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sukumar543
                        from Nellore, Andhra Pradesh
                        Jun 29, 2022
                        Resolved
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                        Resolved

                        Hi,
                        I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
                        I visited my nearest branch and had a talk with customer care executive but didnt get proper response.
                        Jul 1, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0879z) in the subject line of your email. Our official will assist you.
                        inse
                        Regards,
                        ICICI Bank Customer Service Team
                        Facing same issue not as highlighted above and verification under process since last 20 days. Customer support team has asked to visit nearest branch. Officials at the branch again asked me to call customer support and get them talk to customer support team. They talked internally and Deputy Branch manager asked me to email the details, they will take it up internally. Can someone please help here how to solve it on immediate basis??
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                          C
                          Chananaanubhav
                          from New Delhi, Delhi
                          Jun 29, 2022
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                          Changing Address
                          I have purchased Children Growth Bond[protected]CGB in Name of my Son -Anubhav chanana on Dated 26/07/2001, I have sent my application for change of address & also for giving me the present Status of the above said Bond but i have not received any reply so far even after complaining several times.

                          Bond Holder Name - Anubhav chanana
                          Father's Name - Lalit chanana
                          Date of Purchase - 26/07/2001,
                          Bond Holder No[protected]
                          Certificate No - 329

                          Therefore it is requested to please arrange to show me the present Status of the above said Bond & oblige.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082r6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rajeshksingh25
                            from greater Noida, Uttar Pradesh
                            Jun 29, 2022
                            Resolved
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                            Resolved

                            Hi there, please be informed that ₹826 has been deducted from my ICICI salary account for demat account charges which I haven't use and last year 2021 I spoke to ICICI customer service to close the account at that your executive said your demat account will be closed within 24 to 72 working hours.

                            If the account is closed than why ₹826 has been deducted from my account?

                            I want my refund ASAP!
                            Aug 8, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Tea
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                              S
                              Sujoy101
                              Jun 29, 2022
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                              I have been issued with an icici only vimal vaatsalya bond money multiplier
                              bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 5151

                              Attached the certificate copy.

                              Sincerely appreciate your help to recover the maturity amount for the said bond from ICICI.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rh) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                V
                                VishalShivhare
                                from Mumbai, Maharashtra
                                Jun 29, 2022
                                Resolved
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                                Resolved

                                Address: MUMBAI

                                The said transaction held on 28.06.2022 of 590 INR without any intimation or notification, amount deducted from account for not maintaining minimum balance but on record the amount was maintained well in time for the Transaction to be held on 20.06.2022.

                                Statement shown as below:
                                NACH_AD_RTN_CHRG~BIRL~ 20.06.2022.

                                ICICI BANK customer representative took note and asked to stay online while on call, so that he can discuss with senior, instead of resolving the issue call were transferred to demat account department, which has nothing to do with this issue!

                                Seeking earliest closure of issue with refund of amount.
                                Aug 8, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 29, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rl) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Sharathdp
                                  from Bengaluru, Karnataka
                                  Jun 29, 2022
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                                  My ICICI meal card got expired an year ago. I have been trying to contact them since it expires. I could not able to reach out them as there is no specific path or contact details available.
                                  I have sent multiple emails regarding the same but there is no response.
                                  I have 2000 to 3000 balance in that card. Now I am not able to use that card and I don't have new card as well.

                                  Please help me with this.

                                  Thanks
                                  Sharath
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 29, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Jun 29, 2022
                                  Updated by Sharathdp
                                  I am not able to see the response which I got from customer care support.
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                                    K
                                    Krishna Yadav Vallapu
                                    Jun 29, 2022
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                                    Am Krishna Vallalpu 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL May-22) DP charges on

                                    28/6/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                    message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082sl) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      abk2192
                                      from Pune, Maharashtra
                                      Jun 29, 2022
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                                      Address: Begusarai, Bihar

                                      Dear Sir,
                                      I have multiple MF SIPs with Groww app, which is scheduled for 28th of every month. However, Groww is deducting the money on 27th itself. If the balance is insufficient, customer has option to manually add the amount in the groww account directly.
                                      In my case the amount was to be deducted on 27th june, so I added the required balance in my account. Since it was not deducted on 27th, I manually added it to groww app and my SIP was done without any issues.
                                      But on 28th June, I saw that three deductions of Rs. 590 each(ECSRTNCHGS270622_SR[protected], ECSRTNCHG01_270622_SR[protected], ECSRTNCHG02_270622_SR[protected] has been done from my account.
                                      This is the first time that I have faced this situation. Please help by reverting the amount.
                                      Thanks in Advance,
                                      Abhinav
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        Piyushgoel08
                                        from Noida, Uttar Pradesh
                                        Jun 29, 2022
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                                        Address: Shoppix mall sec 61 noida

                                        Myself Piyush Goel I have been deducted with 826 rs on 28th June under the name of DMC dp charges till june 22

                                        I am using icici since about 9 years and i have never activated and use this demat account then how I am being charged .
                                        ICICI Bank customer support has been notified about the posted complaint.
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