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ICICI Bank Complaints & Reviews

3.2
Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 145

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M
Muskanmk
from Ambala, Haryana
Jun 30, 2022
Resolved
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Address: Ambala

I am Muskan Kharbanda. 826 Rupees has been deducted from my account as DMC[protected] CHGS TILL MAY-22) DP charges on

29/06/2022. I have never used my Demat account . There was no prior notice.I haven't received any deduction message to my mobile no.

Also, at the time of opening the account they didn’t mentioned any charges said it is a free of cost.

I need justice and my money refund immediately.My Account Number is[[protected]].
Aug 6, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    Narayan Veeraraddi
    Jun 30, 2022
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    ON Saturday 4th June I transferred 15900 to one of my friend but transaction timed out. money has been debited from my account. its almost 1 month and money didnt come back to my account.

    Please look into this.

    Account No[protected]
    Name Narayanraddi Veeraraddi
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0879r) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      kandimalla saiteja
      Jun 30, 2022
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      Address: Madhapur, Hyderabad

      Myself Sai Teja Kandimalla, recently a deduction of 826 rupees happens in my account on the name of DC charges till May 2022. First of all banker forcefully opened demat account on my name saying it is free of cost with no hidden charges. Second thing is I haven't even logged into it yet. This is the second time I'm facing the issue. Last year also I raised the compliant on same issue but no one responded. The main thing is there is no prior intimation regarding the deduction and even there is no notification or message regarding the deduction. I request you to revert my money back and there should be a strict warning to the bank employees to not to force customers to open demat by giving false promises. #Regret
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        E
        ephraimdev
        from Thrissur, Kerala
        Jun 30, 2022
        Resolved
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        Resolved

        Address: ICICI Bank

        I'm Ephraim Devasiachen, I have been with icici bank since 2018. This year 28th June 2022 550.67/- rs is deducted from my account without any alert message. I'm not sure how demat account was created. I'm not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account. DMC/ DP CHGS TILL MAY-22 is shown in the statement. Please provide proper reason why amount is getting deducted without any authorization.
        Please make sure to credit the amount which has been debited so far.
        Aug 1, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Jul 01, 2022
        Updated by ephraimdev
        Fraud Call received posing as ICICI bank customer care. Requested to install Anydesk application and give him access. Scamming and trying to cheat customers.
        Verified Support
        Jul 01, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0878u) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Akashkrsingh
          Jun 29, 2022
          Resolved
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          Resolved

          Address: Cyber Green, Gurgaon, Haryana - 122002

          Myself Akash Kumar, I have been with icici bank since 2018. This year 2022 826/- rs is deducted from my account without any alert message. This charges are applied and debited from my account on 28 June 2022. DMC/ DP CHGS TILL MAY-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
          Aug 11, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085vp) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Shasvat Mehta
            Jun 29, 2022
            Resolved
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            Resolved

            An amount deducted from my bank account named undermentioned
            Shasvat Mehta
            Ac:[protected]
            Ifs - icic0001719

            Rs 590 has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk~

            On 29th june

            Let me know why you charging this amount from my account. What this is charge for?
            I am maintaining my monthly limit above 10000 then how could you charge
            .
            Kindly refund my money otherwise i will file a compliant in consumer forum.
            Thanks & regards
            Shasvat Mehta
            Aug 1, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jun 30, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Safrudeen
              Jun 29, 2022
              Resolved
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              Resolved

              Hi Team,
              I had opened my icici fixed deposit account from Mira road branch to avail credit card facility however the representative who helped me with process asked me to open savings account with the bank as well as demat account which I did even though I did not knew what is demat account and he himself purchased IDFC shares from my account and had asked me to sell off whenever I want. I never looked after that as I was least bothered about as my primary concern was to get credit card through fixed deposit. Few months back an ICICI representative called me on my phone stating that my demat account is unused and I would be levied charges and he then guided me over the phone how to sell off that IDFC shares and close the account to avoid charges. However to my surprise when I went through my statement today I was shocked to see Rs 826 being debited and narration against as DMC/IN[protected] DP CHGS and when I searched on google as to what it is, came to know that its Demat charges. Further upon more research I came to know there are many more people like me who have been defrauded by ICICI bank in similar way. Your sales representatives make people open accounts that they do not want and on top of that they are never told that there would be such charges applicable. This is absolutely pathetic from ICICI part. I need my amount that was taken by you'll on 26th May.

              My account number is[protected]
              Phone number is: [protected]
              Jul 31, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 30, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                P
                pm_sanjeev
                from Hyderabad, Andhra Pradesh
                Jun 29, 2022
                Resolved
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                Resolved

                I am Sanjeev. I am having savings bank account at ICICI Bank, Madhapur branch. On 28th June 2022, I've an unauthorized debit of Rs. 826/- with transaction remarks "DMC/IN[protected] DP CHGS TILL MAY-22". As I am unable to reach ICICI customer care number, I would like to register a complaint against this transaction that has happened without my authorization. Concerned bank is requested to reverse this transaction.

                Thanks & Regards
                Sanjeev
                Aug 7, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jun 30, 2022
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a085) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  CS Vikas Gupta
                  Jun 29, 2022
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                  Address: LUDHAINA

                  I have max life term insurance ecs of rs. 921/- and also invested mutual fund. due to sunday mutual fund deducted amount before sip date and we have not received a message and mail for icici ecs deduction of term insurance and due to this my ecs return and then and got a message of ecs failed and i paid this emi online. charges rs. 590/- decuted and narration is
                  ecsrtnchgs270622_sr[protected].

                  Account Number[protected] VIKAS

                  kindly refund my charges
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a083wf) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sukumar543
                    from Nellore, Andhra Pradesh
                    Jun 29, 2022
                    Resolved
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                    Resolved

                    Hi,
                    I added my icici bank account to bank kyc in epfo portal. It's status is showing as verification under process. I need to complete this verification bit earl. Need Bank support on this.
                    I visited my nearest branch and had a talk with customer care executive but didnt get proper response.
                    Jul 1, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 01, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0879z) in the subject line of your email. Our official will assist you.
                    inse
                    Regards,
                    ICICI Bank Customer Service Team
                    Facing same issue not as highlighted above and verification under process since last 20 days. Customer support team has asked to visit nearest branch. Officials at the branch again asked me to call customer support and get them talk to customer support team. They talked internally and Deputy Branch manager asked me to email the details, they will take it up internally. Can someone please help here how to solve it on immediate basis??
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                      C
                      Chananaanubhav
                      from New Delhi, Delhi
                      Jun 29, 2022
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                      Changing Address
                      I have purchased Children Growth Bond[protected]CGB in Name of my Son -Anubhav chanana on Dated 26/07/2001, I have sent my application for change of address & also for giving me the present Status of the above said Bond but i have not received any reply so far even after complaining several times.

                      Bond Holder Name - Anubhav chanana
                      Father's Name - Lalit chanana
                      Date of Purchase - 26/07/2001,
                      Bond Holder No[protected]
                      Certificate No - 329

                      Therefore it is requested to please arrange to show me the present Status of the above said Bond & oblige.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082r6) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Rajeshksingh25
                        from greater Noida, Uttar Pradesh
                        Jun 29, 2022
                        Resolved
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                        Resolved

                        Hi there, please be informed that ₹826 has been deducted from my ICICI salary account for demat account charges which I haven't use and last year 2021 I spoke to ICICI customer service to close the account at that your executive said your demat account will be closed within 24 to 72 working hours.

                        If the account is closed than why ₹826 has been deducted from my account?

                        I want my refund ASAP!
                        Aug 8, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Tea
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                          S
                          Sujoy101
                          Jun 29, 2022
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                          I have been issued with an icici only vimal vaatsalya bond money multiplier
                          bond-private placement series R/BPN/99/1 face value of which Rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 5151

                          Attached the certificate copy.

                          Sincerely appreciate your help to recover the maturity amount for the said bond from ICICI.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rh) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            V
                            VishalShivhare
                            from Mumbai, Maharashtra
                            Jun 29, 2022
                            Resolved
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                            Resolved

                            Address: MUMBAI

                            The said transaction held on 28.06.2022 of 590 INR without any intimation or notification, amount deducted from account for not maintaining minimum balance but on record the amount was maintained well in time for the Transaction to be held on 20.06.2022.

                            Statement shown as below:
                            NACH_AD_RTN_CHRG~BIRL~ 20.06.2022.

                            ICICI BANK customer representative took note and asked to stay online while on call, so that he can discuss with senior, instead of resolving the issue call were transferred to demat account department, which has nothing to do with this issue!

                            Seeking earliest closure of issue with refund of amount.
                            Aug 8, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rl) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Sharathdp
                              from Bengaluru, Karnataka
                              Jun 29, 2022
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                              My ICICI meal card got expired an year ago. I have been trying to contact them since it expires. I could not able to reach out them as there is no specific path or contact details available.
                              I have sent multiple emails regarding the same but there is no response.
                              I have 2000 to 3000 balance in that card. Now I am not able to use that card and I don't have new card as well.

                              Please help me with this.

                              Thanks
                              Sharath
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 29, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              Jun 29, 2022
                              Updated by Sharathdp
                              I am not able to see the response which I got from customer care support.
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                                K
                                Krishna Yadav Vallapu
                                Jun 29, 2022
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                                Am Krishna Vallalpu 826.00 Rupees has been deducted from my account as[protected] DP CHGS TILL May-22) DP charges on

                                28/6/2022. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                                message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082sl) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  abk2192
                                  from Pune, Maharashtra
                                  Jun 29, 2022
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                                  Address: Begusarai, Bihar

                                  Dear Sir,
                                  I have multiple MF SIPs with Groww app, which is scheduled for 28th of every month. However, Groww is deducting the money on 27th itself. If the balance is insufficient, customer has option to manually add the amount in the groww account directly.
                                  In my case the amount was to be deducted on 27th june, so I added the required balance in my account. Since it was not deducted on 27th, I manually added it to groww app and my SIP was done without any issues.
                                  But on 28th June, I saw that three deductions of Rs. 590 each(ECSRTNCHGS270622_SR[protected], ECSRTNCHG01_270622_SR[protected], ECSRTNCHG02_270622_SR[protected] has been done from my account.
                                  This is the first time that I have faced this situation. Please help by reverting the amount.
                                  Thanks in Advance,
                                  Abhinav
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Piyushgoel08
                                    from Noida, Uttar Pradesh
                                    Jun 29, 2022
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                                    Address: Shoppix mall sec 61 noida

                                    Myself Piyush Goel I have been deducted with 826 rs on 28th June under the name of DMC dp charges till june 22

                                    I am using icici since about 9 years and i have never activated and use this demat account then how I am being charged .
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      dilpreetbhogal
                                      Jun 29, 2022
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                                      Address: Vpo moron teh. Phillaur distt jalandhar punjab

                                      Myself DILPREET SINGH, i have been with icici bank since 2021. Today checked acconut statement i have seen deduct some amount of account number 826/- without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                      ICICI Bank customer support has been notified about the posted complaint.
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                                        D
                                        deepak287
                                        from Mumbai, Maharashtra
                                        Jun 29, 2022
                                        Resolved
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                                        Resolved

                                        Rs 590 is incorrectly debited from my account with remarks as NACH_AD_RTN_CHRG~INGENOT.
                                        I do not have any loans with icici nor have I missed any EMIs or payments. This charge is inappropriate and should be reversed immediately.
                                        Jul 30, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jun 29, 2022
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a082rn) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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