ICICI Bank Complaints & Reviews

I am an icici bank coustmer, without any information and knowledge amount of 1084 rupees has been debited for the reason of ECSRTNCHGS, please provide the reasons and explain why it happened.

Myself A. Sai Chand. An amount of RS. 619.50/- have been debited from my savings bank ending with no.0024 on 28th Dec 2021 without my consent or prior notice and no information was passed out to me after debiting for DMC DP CHGS even though I do not hold any Demat account. Kindly return amount debited

I have applied for ICICI amazon Credit card on 24.11.2021. but KYC verification still pending at the end of Bank. My application number is[protected].

Sir, today I received many threatning calls from ICICI credit card recovery department, saying some my known has to pay them some amount and he is not picking up there calls so they are calling me and talking in indecent manner and trying to threatning me to pay his dues. Even girls are calling from these no and misbheaving.
Please look in to matter and take necessary action, and I am legally filling a complaint.
Amit Gupta

Has been using icici fasttag from about 6 months, recently I was going through my fasttag statement and found that there were chargeback debited from my account for which the amount was successfully debited earliar.
firstly I tried to contact with customercare but they are always busy, any their fast tag portal is not that userfriendly or understandable by a normal user.

So I decided to complain here, I have now only...

One of my relation is a customer of ICICI Bank. For the past 6 months, she is charged for an amount of 9k apprx without reasons and no- prior informations. She earns 20k per month and the bank is just taking her money just like that. This is so annoying. Please help her get back her deducted money. 🙏🏻

I have never used my demat account yet ICICI deducted 815.40 as dp charges
Fraud action by ICICI.

Hi

Every year I check my account statement for last year and this year I found the "ECSRTNCHGS" transection for November & December. on checking in internet I found this is due to my auto-debit setup with Zerodha for my investment. I don't know it's my money and my will to invest or not, why ICICI Bank charged me rs. 484 for my rs. 1000 of auto-debit e-mandate. i am sharing my statement below:

I have been deducted 826rs on 28dec under the name of DMC dp charges till nov 21

I am using since about 4 year and have never activated demat account than how I am being charged.when I reached costumer care they told that there is demat account on your name.

My money is ferequently getting deducted in the name of ECSRTNCHGS from my bank account without any intimation. I dont know why this money is getting deducted. On 22nd Dec'21, Rs.441/- deducted. At that time, they said that for not maintaining minimum balance, money was deducted. But on 2nd Jan'2022, Rs.148 was deducted again even after maintaining proper balance in account. Please help to solve the issue.

Without my consent 4 times 590 rs was taken away on top of that there is another 458 was taken all this happened in just one day and there are no text message for deduction of this amount.
Looking to get the amount back asap.
Now that money has been debited without my knowledge ur bank will apply more bounce charges.

I am Ayush Rathore
An amount of around Rs. 850 has been deducted from my account no the regular basis for the DP charges.
I haven't used my demat account to sell any share then why I am being charged for this. Also, my broker app does not shows any such charges.
I request to resolve this issue as soon as possible and credit the money back into my account.

I have three ICICI bank gift cards which expired in Nov 21. Even before the expiry, despite using them with correct PIN and at various locations, including petrol pumps, I was not able to use any of the cards. I had stayed in touch with the local ICICI bank officials, throughout this period.
Now the cards have expired, and the ICICI website says that such unused expired cards can be replaced for a charge.
I have contacted local ICICI bank branch officials for further information on how to get replacement for cards, but have not received any response from them yet.
I want that ICICI bank should give me replacement for these cards.

I am Gokul raj . Please note that INR 483 have been deducted from my account as DMC/IN[protected] DP CHGS TILL NOV-21
I have never activated and used my Demat account till now. There was no prior notice. This is totally an unacceptable and unethical behavior from ICICI.

Kindly close the account if it is active & refund my money at earliest.

Hey I'm Shivani, an amount of 826 rupees has been deducted from my account in the name of chgs till nov21.
I have never activated and used demat account.
How can you deduct money without any notice and I haven't received single msg of deduction.
I want my money back.

Hi,
Just wanted to inform you that 826rs has been deducted from my bank account from ICICI direct team for AMC/DP charges for the account which is dormant since a long time and holding amount is not even greater than 1k.
They are neither refunding the amount nor closing the account.
No trading is been done in this account since a long time.

What transaction is this?
Deducted 826 unnecessary in name of this: DMC/IN[protected] DP CHGS TILL N
OV-21

Team icici

My account number[protected] account type savings
My balance dedected without my permission even I'm not getting any OTP balance amount 1957.82 kindly return my amount
Thanks

I am Venkateshwarlu Maryala 826.00 Rupees has been deducted from my account as DMC/[protected] DP CHGS TILL NOV-21 DP charges on
[protected]
i have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]

Had a Nightmarish experience with ICICI Credit Card Unit, ever since I had applied and got the ICICI Credit card, I have been facing issues at every step -
1 .) When I applied for Credit Card on 4th December, the card delivery got misplaced by vendor and ICICI Branch or their CC executives had no clue .
After much followup, escalations, Tweets and SRs, I finally got a Replacement card on 28th DEC .
SR[protected]
Reference ID - 000WFaGUNKF283DD:Re Level1Complaint / Credit Card
000WFaGUNKF2833B:Credit card not received :Fraud suspected

2.) Then while recharging ICICI FASTAG using ICICI credit card on 29th Dec 2021, 1200 Rs. got deducted but recharge didn't happen .
quite normal ? Due to this I had to pay Double the Toll, ofcourse causing half a mile long queue of Cars behind me .

3.) While trying to Call the Customer care Selecting Credit card menu Entering my working Card details, every time it says 'INVALID DETAILS'
Hence I am unable to register any complaints .

Raised on Website LEVEL 1 complaint

4.) ICICI Imobile or even website has NO OPTION to register failed CREDIT CARD transactions .
Strange !!! but true !!

Raised with [protected]@icicibank

5.) Again when asked Credit card team to Map my card with my current Employer .. first a SR was registered .
But after two days - Their Manager is asking me to again send a fresh mail from official ID and not Registered ID
SR[protected]

I would strongly recommend against availing the services of ICICI Bank .Such level of callousness and unprofessional behavior is highly criticized .

All of this not only cost me money but also a whole MONTH HAS BEEN LOST in trying to get a workaround for never ending issues