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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 173

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S
sunnyrmann
from Pune, Maharashtra
Mar 30, 2022
Resolved
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Hi,

On 29th Mar I have done two transactions through imps of 20k and 500 where money is debited from my account but not credited in beneficiary account. I have paid the charges for that and ICICI is blocking my amount stating some gateway issue and asking 3 days. I have paid the charges and it’s ICICI issue not customer. It’s a harassment to the customer

I need my money back immediately

ICICI can fetch my details from [protected]. If issue will not be resolved in next 4-5 hours I have to file a case against ICICI on customer harassment
May 10, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Mar 30, 2022
Updated by sunnyrmann
What’s the update
Verified Support
Mar 30, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    P
    Mar 30, 2022
    Resolved
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    Resolved

    I'm charged heavily again insufficient funds for mutual fund SIP.

    ICICI Bank panelized me with Rs 590 against Rs 2000 ECS that is more than 25% panelty fee.

    Considering the case where I'm not liable to pay any amount for loan taken from ICICI Bank, I am charged with high amount against mutual fund SIP.

    Please help get me my hard earned money back.
    May 1, 2022
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 30, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sx9) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Hi
    Actually my emi date 5th every month I'd paid in time but I'll receive remainders in 2 time every month 21st
    This month paid emi on 5th 21st receive ecs return charge insufficient balance 24th also receive ecs return charge insufficient balance
    How to solve help me
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      M
      madhu gurnani
      Mar 29, 2022
      Resolved
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      Resolved

      I am Madhu Gurnani, I have been with icici bank since 2015. This year 2022 826/- rs is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening the account. But still this charges are applied and debited from my account on 28 March 2022. DMC/ DP CHGS TILL FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
      May 1, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 30, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02sxd) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        D
        Darylicicidirect.com
        Mar 29, 2022
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        Address: ICICIDIRECT.COM GOA, INDIA

        Dear Sir / Madam,

        With reference to my trading account with ICICIDIRECT.COM Goa, INDIA I request your assistance.
        I have written to ICICI Direct.com in response to an email i received on 25th February 2022 from a person Ms S Sangeetha who mentioned she is my relationship manager and will be assisting me with the services offered by ICICIDIRECT.COM and to contact on the numbers provided,[protected] &[protected] or "reply to this email ([protected]@icicidirect.com)".
        I replied to S Sangeetha' email on the very same day and on the email and followed up again on 12th and 13th March. I even called her from my registered mobile number to her mobile numner but there was no answer nor call back, I later sent whatsapp message requesting to contact me as i require assistance.

        I'm extremely disappointed with the lax attitude and lack of seriouseness, and ignoring my communication and request for help. Irresponsible customer service.

        Kind regards,
        Salvador Daryl Joseph Fernandes
        ICICI Bank customer support has been notified about the posted complaint.
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          S
          Sathya Venkata
          Mar 29, 2022
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          We had reached the bank by 12:30 they had kept us awaited for 2 hours and at last they are saying we wanted stopped the service we won't take care of you you should leave the bank they are saying.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,
          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qqh) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            prakash chandra agrawala
            Mar 29, 2022
            Resolved
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            Resolved

            Address: 163, Backbay Reclamation, Mumbai 400020

            Dear Sir,

            We have not received the payment of ASHIRWAD DEEP DISCOUNT BOND OF RS. 2 LAC which is maturing on 15 July 2021 bond details are as follows:

            bondholder No. 1229-986
            Name: SUDEEP KUMAR JAIN
            Bondholder(s): SHASHI JAIN
            No. of Bonds: ONE
            Distinctive No.[protected]

            Please let me now the how to get the payment and contact details.

            Thanking You

            Regards
            Sudeep kumar Jain
            Add:- 18, Shyam Vihar, Shivajee Puram Sector 14, Indra Nagar, Lucknow, G.P, Uttar Pradesh - 226001
            May 11, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Mar 29, 2022
            Updated by prakash chandra agrawala
            We have attaching the Bond Certificate photo as below.

            Verified Support
            Mar 29, 2022
            ICICI Bank Customer Care's response
            Dear Customer,
            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsv) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              Poulami26
              from Kolkata, West Bengal
              Mar 29, 2022
              Resolved
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              Resolved

              Address: India

              On 25th March, an amount of 619.50 was deducted from my account ending with 6842 owing to DP Charges. I have never used ICICI Demat Account, nor have I bought or sold any shares till date through ICICI Demat Account. Why has the amount gotten dedicated? I demand immediate refund of the deducted amount. My bank Account number is[protected] and the Transaction ID is S63966014. During my Salary Account opening back 2018, ICIC people gave me two ICICI Direct Cards (ARN [protected] and ARN [protected]). But I HAVE NOT USED THEM TILL DATE. Refund me the amount immediately.
              Apr 29, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Mar 29, 2022
              Updated by Poulami26
              Transaction Description is DMC/IN[protected] DP CHGS TILL FEB-22
              Mar 29, 2022
              Updated by Poulami26
              This is not resolved. I have not activated my DEMAT Account, nor was I notified about any charges. Need Immediate Refund.

              Verified Support
              Mar 29, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                D
                DhinakaranMohan
                from Chennai, Tamil Nadu
                Mar 29, 2022
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                Address: Plot No - 51, Flat No - G2, VGN Platina, Ambigai Nagar, Ayappakkam

                Hi

                Iam not using demat account with ICICI bank so far
                but the amount 826 debited from my icici bank account, not sure why they deducted from my savings account, since I never logged in the demat account
                Please revert and pay the money back to my icici acccount as soos as possible

                thanks
                Dhinakaran
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (DhinakaranMohan) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  Chethan H V
                  from Bengaluru, Karnataka
                  Mar 28, 2022
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                  Auto debit payment is not happening but amount is debited in my account i already lost above 2000 by the same thing
                  28/03/2022 ECSRTNCHGS260322_SR[protected] Dr. 590.00
                  like this 4 times happens amount is not return again please do something for this
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qsy) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    ashlp2904
                    from Pune, Maharashtra
                    Mar 28, 2022
                    Resolved
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                    Resolved

                    Date: 28 March, 2022
                    Bank Name: ICICI BANK
                    I want to know how without any prior notice or intimation my money has been deducted under the transaction remarks "DMC/****************** DP CHGS TILL FEB-22".
                    I don't have DMAT account or any DMAT credentials for ICICI Bank.
                    I need justice why this has been done and need my money back.
                    May 6, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Mar 29, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02qpj) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      H
                      Hritisha Shukla
                      Mar 28, 2022
                      Resolved
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                      Resolved

                      A dcardfee of 706.82 was charged for my account[protected], i want to redeem this amount as it was charged for no reason and j was not informed about this ever. Contact-[protected], Hritisha Shukla
                      Apr 29, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 29, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        Pallavi Khaitan
                        Mar 28, 2022
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                        My parents opened a PPF account on my behalf when I was a minor. Now that I have turned into a major, the PPF account is not getting linked to my savings account. I have visited the bank several times but they are not helping me out. I am 22 years old and my account is debit freezed.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pa0) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          tranny
                          Mar 28, 2022
                          Resolved
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                          Resolved

                          In my opinion any company which does illegal things such as disable cash withdrawals from most of its branches, like how ICICI bank has done in Pune as per my experience is going to backfire as we the customers will lose trust. I have lost trust in this bank and have started withdrawing all my money from it. I advise everyone to do the same.
                          Apr 28, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 28, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02pak) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            B
                            Bangar Raju T
                            Mar 28, 2022
                            Resolved
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                            Resolved

                            Address: EWS 476, Phase-1, KPHB road no2

                            Myself Bangar Raju T,

                            I have been with icici bank since 2016. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till FEB-22 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                            May 9, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 28, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02par) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              kanchan kakkar
                              Mar 28, 2022
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                              I have a Demat account in ICICI bank for 2 years now. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL FEB-22'---- INR 679.38'. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected]
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,
                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os0) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Sarika Devpunje
                                Mar 28, 2022
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                                I am Sarika Devpunje. 826.00 Rupees has been deducted from my account as DP CH GS TILL FEB-22) DP charges on

                                25 March 2022. I have never activated and used my Demat account till now.
                                I need my money back immediately.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,
                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02os7) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Atif93890
                                  from Hyderabad, Andhra Pradesh
                                  Mar 27, 2022
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                                  I don't know why icici bank took 558 rs from my account without any prior information about this deduction. There are no additional services opt on this account. I request them to return my money back.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a02ng9) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    P
                                    pravinvg80
                                    Mar 27, 2022
                                    Resolved
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                                    Resolved

                                    Address: Pune

                                    I have never used my Demat account. I even told customer care to close my Demat account. At the time of opening account, I was told that it is free with salary account and no charges applied. However I never used that account, asked representative to close it. But bank is charging me yearly Rs 826 since 2014.

                                    My ICICI account number is[protected]. Please refund my all the money till today.
                                    May 9, 2022
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 28, 2022
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      Anamikaleo
                                      Mar 27, 2022
                                      Resolved
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                                      Resolved

                                      There is a deduction of ₹757 as DP Charges. There is no stock trade in my account for the last seven months how come this deduction is made. Hoping to resolve this soon and get my money back.
                                      May 2, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 28, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Hi Team,

                                      I have not received any calls or emails from you regarding this issue. It has been more than 8 days since the complaint was updated. Looking forward to a quick solution from your end.

                                      Kindly call or provide a customer care number. The one given over google doesn't help.

                                      Regards,
                                      Anamika Yadav
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                                        S
                                        Shachibushan
                                        from Imphal, Manipur
                                        Mar 26, 2022
                                        Resolved
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                                        Resolved

                                        Address: Imphal,Manipur

                                        I am the a/c holder of icici bank from last 4 years, they have charged 588.82 under this category dcardfee1114MAR22-FEB23+GST
                                        I am not aware what type of charges are these.
                                        They never informed me regarding these charges either by email or by letter.
                                        Who has given right to icici bank to deduct the money without informing us.
                                        Because we kept the money in bank that give right to bank that they can do anything whatever they want.

                                        There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happend in last 2, 3 years back again it happen.

                                        A/c no:[protected]
                                        May 6, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Mar 28, 2022
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        It has been almost a year, but I didn't get any information from your officials. I am sorry I will not used that account anymore. Thank you for your time.
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