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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 183

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S
ShankhadeepK
from Kolkata, West Bengal
Oct 24, 2021
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Hi Team,
I am charged 3 times on 20-Oct-2021 for INR 590 against the Transaction remark as
"NACH_AD_RTN_CHRG~TPSLSIP~11OCT21~e1
21fbf~[protected]"

"NACH_AD_RTN_CHRG~TPSLSIP~11OCT21~d1
1bab2~[protected]"

"NACH_AD_RTN_CHRG~TPSLSIP~11OCT21~78
c48b3~[protected]"

I am not able to understand what is the charge for. Please help.

Regards,
Shankhadeep
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (669296) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    P
    pappu pawar
    from Mumbai, Maharashtra
    Oct 23, 2021
    Resolved
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    Resolved

    Address: Chakan, Pune

    Dear Sir / Madam,

    From couple of days from my account Rs. 181.73 is deducted on date 21/10/2021 & Rs. Rs. 88 on date 22/10/2021 for the reason NACH_AD_RTN_CHRG~Of Bnk BFLf~12OCT21~b97.
    So, herewith requesting you please solve this issue.

    Regards,
    Pawar Prashant
    [protected]
    Nov 27, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Oct 25, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      L
      Lokesh Katari
      Oct 23, 2021
      Resolved
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      Resolved

      Posdec charges 1

      I have seen multiple instances where I'm charged with " POSDEC CHARGES "

      A continuous amount is 4x 29.50 is deducted from my account and I haven't used my card at all and I need to know what or why these charges are levied

      Is this some sort of day light robbery from ICICI BANK ? I need clarification on this at the earliest

      I REQUEST/URGE TO QUICKLY CHECK THIS AND REFUND THE AMOUNT ....
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      K
      Kouliya Shubham Singh
      Oct 23, 2021
      Resolved
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      Resolved

      Address: Gurgaon

      My account is salary account and my account is 0 balance is open but my account is dedicated mba charges 684+635 but why my account dedicated my balance and not information is the bank for me refund my balance immediately plz and now hold is account
      Nov 23, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 23, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (667071) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Ramanjeet k
        Oct 23, 2021
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        Icici bank is fraud bank .deduct amount from my bank account without any information . My account is salary account and zero balance account then how can you deduct MAB charge .this is fraud bank .totally
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (665027) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Ashish@457
          from Rangpo, Sikkim
          Oct 23, 2021
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          I have recently paid my DU cancellation fee and it has been deducted twice I also contacted before now both my transaction is shown successful plz refund me one of my money
          ICICI Bank customer support has been notified about the posted complaint.
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            K
            Kumar sonu singh
            from Patna, Bihar
            Oct 23, 2021
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            Good morning Sir I paid for application of Bihar public service commission. My account is deducted but payment not complete. Now yet my ammount is not refunded. Plz help me.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (669301) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              Adv. Anchal Mishra
              Oct 22, 2021
              Resolved
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              Resolved

              Address: ICICI Bank, Patel Nagar, Indore

              Me and my family have a total of over 7 accounts from Icici bank. What shocks us is the audacity of the bank to deduct charges we don't even know about. In the name of Dcardfee, MAB, PIC exp coral Jfee, Returning charges and a lot more, the bank has crossed all its limits. Dcard fee of 588 rupees was found in all my accounts several times. No information about the same has been provided by the bank through mails or sms. They have been doing this since two years almost now. Having addressed the issue several times to the bank manager, no heed has been paid by the bank. They are continuously deducting the same. Also, in case of MIN balance charges the bank assured no charges will be applied if any one of the seven accounts had a minimum balance of 10, 000 rupees, irrespective of that they are charging us unnecessarily. If this is the condition of such a reputed bank, the customer like me will loose faith in the banking industry, SCAM.
              Nov 27, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 24, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (669307) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                santu_rock
                Oct 22, 2021
                Resolved
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                Address: JP nagar 3rd Phase, Bangalore

                ICICI deducts MAB charges without intimating regarding the debit. Even though this is salary account from 2019 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.
                I want my amounts to be refunded.
                Nov 22, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Oct 22, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661582) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  B
                  barri divya
                  Oct 22, 2021
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                  Address: Dwaraka nagar, Visakhapatnam

                  I'm using this icici bank account from past 2 years..! This account opened for the purpose of salary and I was not aware of this MAB charges but present without intimating u people deducted 1200 rup from my account! So please resolve this issue and do refund the amount!
                  Awaiting for reply!
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661568) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Ashish@457
                    from Rangpo, Sikkim
                    Oct 21, 2021
                    Resolved
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                    Resolved

                    My delhi University form number 21107744 when I cancelled my admission I paid the first time and it said transaction pending later checked and found it was failed so I paid the next time but the money deducted twice my first transaction I'd is in the picture refund my money ASAP
                    Oct 22, 2021
                    Complaint marked as Resolved 
                    They have just asked for the contact number
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661557) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      4
                      404shades
                      from Rohtak, Haryana
                      Oct 21, 2021
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                      Hi,
                      I have unsecured redeemable bonds in the nature of debentures with the name as Money multiplier bond 102000-MB.
                      Redemption date on Bonds is 14 October 2021 with deemed date of allotment as 14 November 2000.
                      Can you please help me with the procedure to get it redeemed as my address is changed now.

                      Thanks,
                      Rohan Malik
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (659466) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sonalidhikale
                        from nashik, Maharashtra
                        Oct 21, 2021
                        Resolved
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                        Resolved

                        I M Sonali Dhikale
                        Icici deducts MAB charges without intimating regarding the debit. Eventhough this is salary account from 2014 and they have removed it as a salary account without intimating the customer and It was opened on zero balance I didn't get any information if they are converting the salary account to normal saving account.

                        It deduct my MAB charges for Aug 2021 months Rs 308 on 21/10/2021.
                        my all fund transaction on this A/C form 7 year ago

                        I need to close this bank account...
                        Nov 23, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 21, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          H
                          harshkapoor2788
                          Oct 21, 2021
                          Resolved
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                          Resolved

                          ICICI Bank — Been over a month since I paid for the fast tag, have not received fast tag.

                          On top of it, the previous complaint I raised
                          the ICICI team provided me with some protected email address to send the complaint to.

                          Can you please share valid email address ICICI team to register the complaint.
                          Jul 22, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (658834) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          harshkapoor2788's [Complaint's author] reply, Oct 27, 2021
                          Which email address? The above email address does not existing?

                          This is invalid - [protected]@icicibank.com
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                            A
                            Aminafaizal
                            from Kochi, Kerala
                            Oct 21, 2021
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                            Hi,

                            On Sep 6, ECSRTNCHG of Rs.584 was debited from my ICICI Bank Salary account.
                            Please resolve this issue at the earliest.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (658823) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Aminafaizal's [Complaint's author] reply, Oct 23, 2021
                            Hi,

                            Please share your email address.
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                              T
                              Tunal Ghosal
                              Oct 21, 2021
                              Resolved
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                              Resolved

                              Money Multiplier Bonds 102000 MMB

                              Ref : Money Multiplier Bond - 102000 – MMB

                              Redemption Date : 14th October, 2021

                              (1) Bondholder No.[protected]; Certificate No. 54
                              Name of the Bondholder – Arti Madia

                              No. of Bonds – One

                              Distinctive nos. 60 – 60

                              (2) Bondholder No.[protected]; Certificate No. 55
                              Name of the Bondholder – Arti Madia

                              No. of Bonds – One

                              Distinctive...
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                              J
                              Jaan Mishra
                              Oct 20, 2021
                              Resolved
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                              Resolved

                              I recently opened account in icici bank ...and I put all my savings I account...but today i opened app to check balance then i saw money deduction without any call or message..and they never called me after opening account...they never told me about mABchgs ...i have deposited 10000 rupees in it i transfer some funds ...only 500 rupees but now the balance is 8645...kindly plzz refund my money...
                              Nov 28, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 22, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                J
                                Jaan Mishra
                                Oct 20, 2021
                                Resolved
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                                Resolved

                                I recently opened account in icici bank ...and I put all my savings in account...but today i opened app to check balance then i saw money deduction without any call or message..and they never called me after opening account...they never told me about mABchgs ...i have deposited 10000 rupees in it i transfer some funds ...only 500 rupees but now the balance is 8645...kindly plzz refund my money...
                                Oct 20, 2021
                                Complaint marked as Resolved 
                                I recently opened account in icici bank ...and I put all my savings I account...but today i opened app to check balance then i saw money deduction without any call or message..and they never called me after opening account...they never told me about mABchgs ...i have deposited 10000 rupees in it i transfer some funds ...only 500 rupees but now the balance is 8645...kindly plzz refund my money...
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  K
                                  karthi raja
                                  Oct 20, 2021
                                  Resolved
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                                  Resolved

                                  Address: 2A/F1, Ruby Enclave Apartment, Latheef Colony 2nd Street, Zamin Pallavaram, Chennai - 600043, Contact: 9841201109

                                  Hi Madam,

                                  I have taken Mortgage Loan LBCHE[protected] (New Application No: [protected] = Land + Construction )
                                  last year with the Loan Approval of about Rs.80 Lakhs. Based on this approval, i have purchased the land worth around 43 Lakhs last year Oct 2020. For the Land purchase, they have disbursed Rs.28 Lakhs.

                                  However, I have started my construction on last Mar 2021 and i have received payments from ICICI banks for each stages (basement, first floor roof, second floor roof and Third floor Roof, and plastering work) till now.

                                  All of a sudden, the loan approval amount was downsized on last Apr 2021.
                                  For this, i have raised a Loan Extension request for the additional construction cost as the market price for each building materials has been increased due to fluctuating market situations.
                                  I have also raised another loan extension request in the same application for Interiors for Interior Design work and purchase of new Lift.
                                  I have submitted all the documents two months back pertaining to above loan extension work.
                                  Initially they (Icici home Loan Department - Mr.Dhinesh, Mr. Chandrasekar, Mrs.Kaviya - Credit team) told that they will provide the required amount as expected by me. i was expecting Rs.95 Lakhs approval.
                                  But they have delayed the Approval process for more than 2 months and i waited and waited, but there was no response. they were saying that they were busy with the half yearly audit work. finally they have approved only Rs.85 Lakhs only. Moreover i have enough loan eligibility as per my current Salary Structure.
                                  But they never cared about the urgency for the customer like me. because of which my construction work getting delayed.
                                  I have been in relationship with ICICI bank for almost 17 years. I have taken multiple personal loans and i have cleared the same within the stipulated time. I have also taken Home loan with ICICI in purchase of an apartment on Oct 2008 and closed the loan on Mar 2020. My cibil score was very good.
                                  But ICICI home loan dept never value a customer like me.
                                  I was totally fed up on the decision taken by the entire home loan department on delaying the process and approving the less amount. Now i am in extreme depression on the above process.

                                  There are many banks who are ready to give Home loan to me because of Cibil score and my current financial status.

                                  I am not satisfied with the ICICI Home Loan Department who were involved in the above mentioned process.
                                  I am planning to close all my Savings Account ( My Salary Account, My Sister Salary Account, My Mothers Salary Account and other Fixed Deposits) and then i will definitely switch to other bank who values me more.

                                  I will transfer this loan to other bank who are ready provide my the loan amount which i was expecting to complete my dream home.

                                  Please let me know the process to close everything.
                                  Nov 26, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 22, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (661585) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Abey Abraham 1
                                    from Nashik, Maharashtra
                                    Oct 20, 2021
                                    Resolved
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                                    Resolved

                                    Address: Nashik

                                    Without any intimation my account has been debited 689.54/- today. Please do the needful.
                                    Nov 28, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 22, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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