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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Sep 24, 2026

Complaints 23795

Resolved

14309

Unresolved

9486

Good! ICICI Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that ICICI Bank step up their efforts to fully resolve all complaints 👍

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ICICI Bank reviews & complaints page 183

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Address: Hisar

Dear/ Sir,

A few minutes ago I received a message regarding the deduction of Rs. 5000 from my account without notifying me of anything in the name of "Dr. Tran for F".
Please kindly resolve my problem. I am in deep trouble with the security of my account. My account is been active for 2-3 weeks now. Now, it's a big question in my mind about how secure my bank account is? and how secure our banks are?
It is my humble request, please kindly look into this matter on an urgent basis.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 25, 2022

Verified Support

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00po2) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: India

Reference to ICICI CHILDREN GROWTH BOND 022002 CGB, I Submitted original BOND and cancelled cheque leaf and letter requesting redemption of bond amount. Redemption date 27/10/2018. All the original bond certificate sent TO 3I INFOTECH OFFICE AS ADVIDED BY ICICI BOND CUSTOMER CARE via DTDC Courier on 23/10/2018. Bond in name of JYOTHIRADITYA/RAMAKUMAR.
AS ON DATE We have not received any response regarding redemption amount of above bond. Where as the interest amount of Rs.2000/ - was issued. Please advice how to progress on this request of redemption amount not credited of paid to bond holder

Mar 30, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 25, 2022

ICICI Bank Customer Care's response We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00po7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have a salary account with icici and never applied for demat account. However inr 826 has been deducted from my account as charges from till jan 22. No deduction message on phone and no intimation from icici.
I want my refund

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pi3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir,
394 rs was in my account which has been deducted from my account without any masaage or information so if i will keep balance thanbit will also deducted by icici pls return my money or i will close my 10 year old account.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00pie) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderbad

Just Now Today in my account ecsrtnchg 590 rs charged without my knowledge and I never asked to activate ECS and NACH still it was debited 5 times
Refund my money

[protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 24, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0r) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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HI I AM B.NIKHIL today my money 826rs has been deduction DP CHGS TILL JAN22 I NEED MY MONEY BACK immediately MY ACCOUNT NO.[protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 24, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00n0v) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am here on behalf of all ICICI employees who are facing very high pressure in their working environment . My spouse is working in one of your branch. Apart from business pressure they have been forced to sit in the branch till 9.30 PM. Everyone is having their own family and personal issues apart from profession.please do consider the same and don't make the employees feel very frustrated about the job. Kindly consider the request and make the employees feel a bit lighter.

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Address: K V R Krishna Reddy,, 12-119/6, Srinagar Colony,, Patancheru

Dear Sir,

We are having ICICI Scooter bond with the details of Bond holder No.0027632, Reg.No: 022368 and SRL.No:0012368 dated 25.03.1999 on the name of my father and expired recently and iam the nominee . And its redemption tenure date is being 29.06.2023. We tried to reach 3i Infotech but they are not at all responding over mail/phones. Can you please suggest way forward and right contact details to approach.

Mar 27, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have applied for a lifetime free credit card. But they charged me 590 for the card. I have all the proof that customer care person told its free.. I need justification. Please call back [protected]

Mar 30, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi Team,

My name is Gopi Jakkula. I 'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 11/21 .

I would need a new card but unable to reach helpdesk and unable to login to portal (showing card invalid status).

Money has got stuck in the card.
I need a replacement with existing money loaded to it.

Have tried many times reaching the available customer care numbers.But couldn't any one helping me to resolve my issue.
can you please assist me.

Mar 7, 2022

Complaint marked as Resolved

Post the complaint being raised. Have received a mail from bank requesting the details to deliver the replacement. And then card has been sent. Thank you !!

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 23, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00k9g) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Rs 587.48 has been deducted from my account on against NACH_AD_RTN_CHRG~ADBLDESK~08FEB22~31f7a9

Let me know why you charging this amount from my account. What this is charge for?

Kindly refund my money otherwise i will file a compliant in consumer forum.

Thanks & regards
Sachin Patil

Mar 29, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00iai) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Near Mans compound lower gowda samaj Madikeri

I had applied for home loan in the month of January 2022 by paying Rs. 3000 login fee. So far no response about the loan. They have done 2 verification call and visit.

Mar 28, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 22, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00ia7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Attur

Hi, myslf leninkumar A. In my statement has a transaction EBA/NSE N 2021083/[protected] on 05.05.2021 around 300+ rupees and not refunded. Kindly let me know what it was. Thanks, leninkumar A

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 21, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00fj5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Prabhakar Bhosale R.R.shukla chawl poisar kandivali east 8369404059

I wrote several times mail but no proper reply from icici .
I'm going to write complaints irda

May 10, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Apr 07, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Coimbatore

They are deducting money from account every month in the name of charges and taxes. No call or msg. worst behaviour from a bank. i want my money refund.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 21, 2022

Verified Support

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Without any information they have deducted amount of around 56000/rupees.
please refund it immediately.
badly awaiting reply from your end.
I have saving account.
name : IKRAMA BIN NASER
my contact no : [protected]

Thanks in advance.

Mar 28, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Venkatagiri, Nellore

Hi Team,
I bought a mobile phone in Amazon thru ICICI Amazon credit card and order got cancelled after bill was generated by ICICI. Technically I need not to pay anything here but bank has generated the late payment charges since I didn’t pay mobile cost which was refunded already by Amazon. Customer service Manager promised to waive-off my late payment fee if I pay the amount before due date and it would be reflected in 5 days but they didn’t process at all. When called them other guy answered and he said that he can’t do anything on this. I never expected such a worst service from a top bank like ICICI. I closed all credit cards with them. Will close my account which is being operated since 2007. Bye bye ICICI. You don’t deserve us.

Mar 25, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Ahmedabad

The agent used very much bad words it was like i will ### your mother and take money u Don't know about me i will ### u and beat you and that too on non working holiday he called me because i told i won't be able to pay money today i need a day or two extra to pay emi.
Agent name - Nishit Desai
Collection branch Ahmedabad i do have recording also for the same

Feb 21, 2022

Complaint marked as Resolved

It was resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00co8) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Today, Rs 1899 has been deducted from my account without my knowledge and I have not asked for such policy. please credit my money back as soon as possible. ICICI Bank is trusted Bank, but it is highly unfair. Dont play with customers trust. Please credit my money back.

ICICI Bank customer support has been notified about the posted complaint.

Feb 19, 2022

Updated by Anitt Proof of Money debited.

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ECSRTNCHGS180222_SR[protected]

590 rupees debited from my account with details mentioned above. I have faced such frauds previously too due to which I had to change my debit card! ICICI Bank is not providing the required security to its customers. Pathetic experience. Amount is not even reversed. Worst bank ever!!

Mar 24, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 21, 2022

ICICI Bank Customer Care's response We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a00esh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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