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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 183

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A
Alok9999
Oct 18, 2021
Resolved
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Hi Team, today(18/10/2021), ₹590/- debited from my account, don't know why I don't have any loan.
Please refund my money.
Thanks!
Nov 19, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 19, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (651703) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    srilakshmi akella
    from Belgaum, Karnataka
    Oct 18, 2021
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    Address: Hyderabad

    I have applied for Home loan and ICICI Bank sanctioned home loan, verified all documents and issued check also with disbursal note, at Registrar office paid all registration fee and MODT to bank personel and paid all needed advance amounts believing everything completed, at the registration time bank team told about original document of AGPA of first seller is required but the seller gave paper advertisement, police compliant about lost document and got xeerifies copy and was ready to give indemnity but suddenly bank officials cancelled the issues cheque and informed that builder and seller were in some court dispute after enquiry it's found that the dispute was personel not at all related to the properry but bank officials without considering my loss of 5 lakhs of different fee went on to one direction and stopped total loan Disbursal..who will pay my lost money ??, Do ICICI Bank not responsible for making me to pay all money ?? As consumer I feel it's icici bank problem in disbursal resulted in the problem, , need justice for my losses and mental agony
    ICICI Bank customer support has been notified about the posted complaint.
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      Nisha1434
      Oct 18, 2021
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      Resolved

      Address: Lupin limited Mandideep Bhopal

      I Am an icici bank customer. On date[protected] ecsrtnchg charged 590and 589.24 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com
      Nov 27, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Oct 18, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (648053) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Atif Waqar
        Oct 18, 2021
        Resolved
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        Resolved

        Amount Debited but not Credited to other Account

        Hi,
        I made a transcation of Rs74000 to SBI account. But amount got deducted and recieved this message.""Dear Customer, IMPS Txn Ref.[protected] for Rs 74, 000.00 is timed out at Beneficiary Bank on 18-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.""".
        Pls resolve it asap as I need the amount on urgent basis. Pls release it.
        Thanks....
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        S
        Src3285
        from TARAKESWAR, West Bengal
        Oct 17, 2021
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        Address: TARAKESWAR DIST-Hooghly West Bengal
        Website: NetBanking payment

        1500 on Friday night and 4000 today evening debited but not credited in biller account (failed). The total Rs. 5500/- - still not reversed in my account.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (646395) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          AmitRoy37
          from Kolkata, West Bengal
          Oct 17, 2021
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          Hi,

          Please note that I was an employee at ICICI BANK in the year[protected]. My documents were misplaced over the years while shifting my residence. All I can remember is that my Joining date and Employee ID are as follow:

          Emp code 525925
          DOJ 24/04/2008

          Emp code 535990
          DOJ 09/02/2009

          As you know the importance of such documents, kindly help me to prove my tenure with you.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear AmitRoy37,

          We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            subhanu roy
            from Mumbai, Maharashtra
            Oct 17, 2021
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            Resolved

            Address: Delhi

            Disclosing the debt to third party Calling several times and inconvenient times leading to harassment
            Nov 20, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Oct 18, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (646428) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Shreyy Gupta
              from Lakhimpur, Uttar Pradesh
              Oct 17, 2021
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              Resolved

              MUltiwallet Food Card Replacement

              I work for TCS and hold a multi wallet card from ICICI. The validity was till
              February 2021. I have sent my address so I could be sent the new card however I have not heard anything. None of the customer care number works. Kindly help.

              Multi Wallet Card : ICICI [protected]

              I can be reached in :

              Email : [protected]@gmail.com
              Mobile : [protected] / [protected]

              Address:br...
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              H
              hetalc
              from Rajkot, Gujarat
              Oct 16, 2021
              Resolved
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              Resolved

              I don't have any ICICI a/c still i m getting msg from ICICI bank that your credit card loan amount is over due of rs 75000/-
              Nov 16, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Oct 16, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (636302) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                Geethu Agarwal.
                Oct 16, 2021
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                Hello,
                I’ve been charged for Rs. 2, 680 from my account for some particular credit card account which I do not even have on 11th of October 2021. I DO NOT HAVE ANY CREDIT CARD IN ICICI BANK. After talking to the executives through phone banking, they transferred to n number of departments and one of the team told me that it has been wrongly charged and will refund me the amount. It has been three days and I still haven’t received the amount back. I contacted the team again today that is 16th of October 2021 but, they are still transferring me to each other but aren’t providing any resolutions. Some of the executives even disconnected my call thrice while asking me to be on hold. I just want my amount to be refunded back to the account as soon as possible.
                Hoping for a positive response from your end.

                Thanks and regards,
                Geethu Shigrewal.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (635453) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  _VarunShetty_
                  Oct 15, 2021
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                  Resolved

                  Address: Navi Mumbai

                  I had applied for PARAS IPO of amount Rs.14875 with the help o[censored]pi mandate using imobile app. Since i didn't receive the allotment, my mandate end was supposed to be 07/10/2021. Today is 15/10/2021 and the mandate's still active and amount is blocked. I've tried reaching out to almost every single customer care number who just end the call by saying please contact the receiver of the amount, but it is quite clear that the amount is blocked on my side (ICICI). I reached out to my home branch, they asked me to write a letter, which i did, but didn't receive any response yet. Please help me with the issue.
                  +1 photos
                  Nov 19, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 16, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (636303) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Arzoo Firdos
                    Oct 15, 2021
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                    Resolved

                    An amount deducted from my bank account named Arzoo Firdos.

                    Rs 590 has been deducted from my account twice on 12th October against nach-ad-rtn-chrgn~of bnk

                    Let me know why you charging this amount from my account. What this is charge for?

                    Kindly refund my money otherwise i will file a compliant in consumer forum.
                    Thanks & regards
                    Nov 28, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 16, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (636238) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      nnpointud
                      Oct 15, 2021
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                      I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my Curent a/c. Without my permission. I don't need this plan actually. Please deactivate this plan and refund my money asap


                      My a/c number:[protected]
                      One assist id number: [protected]

                      Make sure to deactivate this plan asap, if not.. I will complaint against this in Consumer court . Thanks
                      MATIUR RAHAMAN
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (636188) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        amit verma05
                        from Lucknow, Uttar Pradesh
                        Oct 14, 2021
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                        Resolved

                        I have applied for personal loan in ICICI bank they have transferred loan amount without my consent their representatives kept me in dark about ROI and taken my video kyc by saying that after this they can confirm my ROI when i got the link of e mandate i deniedto approve that, despite of this they disbeserd loan amount into my account .
                        my loan RM is Stuti Manglik (stuti.[protected]@icicibank.com)
                        my Personal Loan Application EP[protected].
                        i am very hares by this behaviour of bank, please help me in this issue.
                        Regards
                        Amit verma
                        [protected]
                        Nov 15, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 15, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          B
                          BhushanR
                          Oct 14, 2021
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                          Resolved

                          Yesterday, Rs.1899 was deducted from my bank account with any permission of mine. It stated that the amount was deducted for some policy of theirs. I don't wish any of those policies and request my refund as soon as possible.
                          +1 photos
                          Nov 16, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 15, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sahid001
                            from Kolkata, West Bengal
                            Oct 14, 2021
                            Resolved
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                            Resolved

                            Refund initiated Myntra but not receive

                            Sir
                            I have ordered a Product "Calvin Klein Jeans Men Black Solid Sweatshirt" on 01/10/2021 and the price of the product Rs 2, 186.21.it was to be received on 02/10/2021.But I have not receive my refund.
                            Myntra initiated the refund on 03/10/2021 and it was expected to come on 10/10/2021 to 13/10/2021.
                            Myntra gave me the reference id 74163261277033256093066 but the ICICI bank has still not credited my money.
                            br...
                            +1 photos
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                            A
                            Abhay Uniyal
                            Oct 14, 2021
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                            Address: India
                            Website: Icici bank

                            I've charged 502 Rs from ICICI Bank without my knowledge.
                            I kept it cause of something important and they just deducted it without any prior notice they made Account zero and charging for minimum bal. You're not even leaving 500 bucks how can i put more.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (631084) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              P
                              priyanka Manikandan
                              Oct 14, 2021
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                              Resolved

                              Amount "NOT" credited to my savings account after my Iwish account closure. I have called many times since 27th of September month after closing my iwish account but in spite of all my calls, escalations. They said amount will be credited to your account in 2 or 3 working days but I am not getting my money credited to my own account. No ICICI Manager or Officer owe the responsibility or giving me assurance of the amount. Please consider this as an urgent issue and do the needful!!
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 15, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (633247) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Kalim59
                                from Macherla, Andhra Pradesh
                                Oct 14, 2021
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                                Resolved

                                Address: 5-5-849 jahangir nagar colony check post l b nagar

                                ECSRTNCHGS101021_SR78193589

                                My amount has bee deducted as the above sr number I have not activated to any services from there end I need my refund so do the needful

                                My salary is around 5k they are debating the amount 800 how can I survive
                                +1 photos
                                Nov 28, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 15, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Mahesh1116
                                  from Rayachoti, Andhra Pradesh
                                  Oct 14, 2021
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                                  Resolved

                                  ICICI bank is forcibly issuing an upgraded debit card during my account creation. On the name of debit card upgrade twice IAM charged Rs.588.
                                  Accno.[protected]

                                  ICICI bank I swear now and never in future will go for any debit card upgrade and credit card.

                                  If you are really concerned of your customer and not on profit generation cancel debit card upgrade and refund the deductions.
                                  Nov 19, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 15, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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