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ICICI Bank Complaints & Reviews

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3.3

Updated: Jun 2, 2026

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ICICI Bank reviews & complaints page 191

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I am Nishanth L. 619.50 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL A
UG-21 charges on 29/09/2021.

My Demat account is already deactivated and they never mentioned that the demat accounts carry a charge. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (571273) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: GSN Arcade, beside Vemala Kalyana Mandapam, Hosur, Tamil Nadu 635109

ICICI has accepted the payment to UNICEF from my account and auto debit of Rs800 was done twice (23rd August 2021 and 30th September 2021).
I didn't receive any OTP and i never subscribed or Authenticate it.
The narration shows VSI/UNICEF and transaction number is present.
I need a refund of Rs1600 and in future this has to be stopped

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Oct 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (571265) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad

30/09/2021 ECSRTNCHGS270921_SR[protected]GST Dr. 493.01

Hi,
This is Mirza Sai[censored]llah Baig.
I got Rs. 493.01(Which I all have for emergencies) Deduction from my account in the last days of month as ECSRTNCH,

Can you let me know why it happens and why these charges are deducted from my account without any intimation ?

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (569128) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I did a transaction of 30k from icici to axis and the transaction number is[protected]. Can you please help me refund..the money got deducted and it also didn't credited the

Axis account.

The message I got was

Dear Customer, IMPS Txn Ref.[protected] for Rs 30, 000.00 is timed out at Beneficiary Bank on 30-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Cab you please help

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I am icici account holder, Spetember'20 month my account got deducted as "CashTxnChgs-Branch-Aug20+GST" charges for 4 times,

29 Sep'21 - rs 48.13
31 Sep'21 - rs 4081.17

Total - rs 4130

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Please help me to get refund

ICICI Bank customer support has been notified about the posted complaint.

Sep 30, 2021

Updated by Rajasekarshn Not resolved yet

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Address: ICICI, BOMMANAHALLI ASSET BRANCH, BENGALURU

In the above loan account we have cleared all the installments of the vehicle through settlement on 31.01.2019, after this the guarantor name is reflected in the CIBIL report.
Kindly remove the closer reason on priority basis.

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Address: Mira Road

On 29th September 2021 I was charged for Rs.826 as DP charges till Aug 2021 by ICICI Bank. There was no notification or email or text message about the transaction. While opening the account they never mentioned such charges. I called the bank twice and asked about the charges but they hung up the call. I checked online and found that lot of other people have logged similar complain. Please resolve.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (569134) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI has fraudly deduct 826 Rs from my account on 28th Sep 2021 as i haven't request for any Demat service or any other service.
SEND MY MONEY BACK ASAP.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (569138) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Payal0187's [Complaint's author] reply, Oct 11, 2021

I already sent you email to [email protected] on wednesday (06-Oct-2021) but no action is taking yet on deduction. Let me know when my money will be back in my account or would i need to take some serious action?

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There is a deduction of 620 Rupees from my savings account, charging for Demat account which I never activated. This is done without any information or communication given. Have been calling customer care received no response. Need my money back.

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I am using an ICICI bank account since 2013 and have never opened any Demat account. Today when I checked my account balance then I found that Rs. 826 has been deducted on the 28th of September in the name of Demat account charges till August 21. Even I was not notified about this transaction through a message which results in bouncing off one of my loan which is expected to go on the 30th of September. I need the deducted amount immediately and I will also not going to pay any bounce charges for this as I am not faulty here.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567854) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Oct 07, 2021

Updated by Vishalibd [protected]@icicibank.com, is this the email id?

Oct 12, 2021

Updated by Vishalibd so unprofessional, nobody is replying, I want the solution immedialtely

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826.00 rupees has been deducted from my account as (Dmc/in[] dp chgs till aug-21) on 29-Sept-2021. I have never used my demat account till now.
same amount was also deducted last year, but last year i did not complain
You people have provided me by saying this is free .
When i checked this online i found that you are doing this all the people
This is totally unaccepted . I want my refund for both year.
.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567847) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear sir mam

This is info to you I Vikas Singh tomar employee for i process India pvt ltd I regsign this company date 14 sep 2021.and complete my EEDC.
Bt i am not recived FNF AND RELIEVING LETTER .
Everday I send email no anyone respond for me.
So please kindly provided me FNF and RELEVING LETTER.
I requested to you very urgent.

Thanks and regards
Vikas Singh tomar
C156429

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Vikas,

We're sorry to hear about your concern. We have intimated the concerned officials in I-process to connect with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Jangaon

Today I got a mail saying keep sufficient balance in your account for fee towards Expressions Debit Card which I didn't request.
As I already have a Debit Card I don't need Expressions Debit Card.
Please cancel it.

Oct 31, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 5-94/299 Road8 Phase2, Srujana Laxmi Nagar Patelguda GP

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all these.

Baja finansrv is the biggest mistake in my life.
how can they charges amount like a theif.

Nov 1, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567834) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 90, Sharad Nagar Society Near Geb Tarsali

826.00 rupees has been deducted from my account as DMC DP CHRGS TILL Aug-21

I was informed it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with ICICI

This is completely unacceptable and please refund my amount

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567798) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

drujoshi's [Complaint's author] reply, Nov 30, 2021

In that case what will be your Email ID ?

I tried this [protected]@icicibank.com, but it failed

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They have zeroed my account without prior intimation they have deducted 266 till now and i am sure they will deduct further more if balance updated.
They are deducting without prior intimation.
Even if we are liable to pay then also they should inform.
They just their write code words for what they have deducted
I didnt get what is dmc dps charges.
This is pure looting.
One side government is saying put your money into bank and other side they are seizing the money without prior notice.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567758) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There was an unauthorised/unapproved transaction from my account to VSI*WWW MONEY.
How did this transaction happen without any OTP.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX642 on 30-Sep-21. Info: VSI*WWW MONEY. The Available Balance is INR ********. Call on 18002662 for dispute or SMS BLOCK 642 to [protected] .

Nov 4, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567754) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Infosys Pocharam Hyderabad

Hi Team,
I was told there would be no charges for Demat account while opening the account and now without even giving an intimation or message on the registered mobile number Rs.826 was deducted from my account. This is completely unacceptable.
Kindly look into it.
Thanks,
Rana

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567747) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Ashish Balodia, an amount of 619.50 rupees has been deducted from my account in the name of dp chgs till aug 2021 on 29/09/2021

I have never activated and used my demat account. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to complain anywhere else if needed.
Please Solve the problem

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567740) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ahmedabad, gujarat

Hi Team,
I ordered my new debit card. That debit card delivery agency is "DELHIVERY". Everyday I get message courier is out for delivery, but its not delivered. Its been 4 days....

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