ICICI Bank Complaints & Reviews

In my icici accout no, rs.116.82 debited as "RwdFee/[protected]/271221+GST". I did not redeem any points from my debit or credit cards. How could you debit money from the account without any information?

Kindly confirm the transaction details to recover the debited amount as well as little bit care while using online transfers.
Any help would be appreciated!

Mar 2, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (949293) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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03 Jan '22
RTN CHG-2651/FUNDS INSUFFICIENT/03.01.22
590.00 Dr

The same was debited from my account with no reason, I was having balance in my account, my name is Dhiraj Vaswani account number[protected]

Mar 7, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Gandevi

I want to know why icici bank debited 590 from my ac. I want my refund

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 28, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (946398) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi Team,

Due to some urgent reasons i had to travel uk for few months and now i have to change my registered mobile number to my international number as my india sim is not working anymore and i am unable to do any transaction as i am not receiving otp
Please help me to change my mobile number to new number +44 [protected]
Old number +91 [protected]

Thanks

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 28, 2022

Verified Support

Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (946405) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team"

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satyasmily's [Complaint's author] reply, Jan 31, 2022

Hi,

I cannot see the mail address as it is protected. Please send the mail id as a message so that I can email my concern with contact details.

Thanks

satyasmily's [Complaint's author] reply, Feb 1, 2022

Hi,

Could you please respond on this.

Thanks

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Complain against icici bank. They close my saving account without any types of notification .I am a student and my monthly expensese are on those account . whenever i talk to customer support they never co-operate and never give proper instruction . They just passing call one another to other . as a student i have move to another place for study and i have already inform them that i will not able to pick document at my given communcation address. they said no problem will shift your document at your place but then they refusing . I have no option but to leave study and get to communcation address to collect . now they issue self demand draft which can only redeem if i have my own account . at this stage i have only one account that was closed by bank .i said to reopen my account they refuse and said this account is permanently closed without any reason .now they said we will open account with one condition you have to maintain 25000 minimum balance in account . how suppose to maintain that account on this stage of my life

Jan 27, 2022

Complaint marked as Resolved

i want to get my money as fast they closed my account without any notification and reopen my account as soon as possible . they are literally haraseeing

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (946429) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mysuru

Hi,

One lady from Icici bank called me and forced me to opt for credit card. She told me that if I do not opt for it, then the home loan balance transfer would not be processed. It is mandatory to take the card as it is being provided to me without any charge and cost. I have no other choice but to take it. Even if I told her that I can take legal action for forcing me to opt for credit card, she still insisted and told me that I can cancel after one month if I really do not want it.

Is it legal?
Who gave them our details? What about my data privacy?
What happens if I do not take delivery?
What happens if I cancel it immediately?
What is the procedure to cancel it?

Thanks,
Smitha

Mar 4, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (946045) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Bengaluru

Respected Sir/Madam,

Today at 21.12 at Rajajinagar Rajkumar Branch Bengaluru, I deposited Rs 42500 in a deposit machine for the Ac No[protected] . the machine returned 3 notes and informed me that only Rs 31000 was deposited.

I was shocked to see this and thought may be I left about Rs 10000 in home. And added another Rs 10500 cash which I had with me at that time.

When I came back home I checked in home I did not find the Rs 10000.

Please do the needful and find out if Rs 10000 extra got deposited in Ac No[protected] but not credited.

Regards,
Manu

Mar 9, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mayur vihar

Account no:[protected]
Account holder name: Shankar Kumar Gupta
IFSC code: ICIC0006297

Today at 8 am and 5pm ICICI's ECSRTNCHRG hit my account and debited
334.28rupee and 400.72 rupee respectively...
This was not happen first time... earlier constantly it occurred...

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 27, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 27, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (943003) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Deducted directly Rs. 117 from my account for Bajaj Auto without any intimation. I have sent emails but there is no response from the ICICI Bank

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (938514) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My last bill on December on my credit card was 1, 00, 000 and i paid around 73, 600. When this month bill was generated there was hidden charge of 6, 400 came apart of interst charges around 1, 100. So i contacted the customer care executive about this hidden charges which is 300% pa of my remaining amount. Executive suggest to contact customer care through email and i well get charges revised because i have a medical reason which i was quarantined on the deadline to pay the bill.They have policy to revise the hidden charges on any medical reason. I've sent 2 e-mails for why i was unable pay amount in full and ask for rectification for unfair hidden charges.They didn't give a clear rectification.
They are leading bank in India and they are squeezing their customers and leaving ethics behind on this difficult times.
I'm ready pay interst charges but unable to pay which is one-third of my salary. Hope you find a solution.

Mar 7, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (942984) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: SECTOR-9, MADHYA MARG CHANDIGARH

Website: www.icicibank.com

Please find attached my statement, three transactions are fraud or doubtful:

A.24.01.2022-CMS Transaction -CMS/[protected]/ADTPSLSPIG-[protected]- Amount 5112.50

B.19/0/2022 Bank Charges NACH_AD_RTN_CHRG~TPSLSIP~12JAN22~cccd
b27~[protected] Amount 590.00

C.21/01/2022 Bank Charges MNDT_CHRG~ADTPSLSIPG~20DEC2021~100077
7218- Amount 118.00

You are requested to revert immediately.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (938526) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Sector 9, Madhya Marg Chandigarh

Today I received this message:

Dear Customer, ICICI Bank Account XX892 is debited with INR 5, 112.50 on 24-Jan-22. Info: CMS*[protected]. The Available Balance is INR 37, 206.15. Call 18002662 for dispute or SMS BLOCK 892 to [protected]

I have not given any mandate for Auto debit so how come this debit from my account.

You are requested to revert, if its some error from ICICI BANK, then cancel.
Please find attached my statement, three transactions are fraud or doubtful:

A.24.01.2022-CMS Transaction -CMS/[protected]/ADTPSLSPIG-[protected]- Amount 5112.50

B.19/0/2022 Bank Charges -590.00

C.21/01/2022 Bank Charges-118.00

You are requested to revert immediately.

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NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-FOUR

I am Mrugesh Rajnikant Patel writing on behalf of my father Rajnikant Ravajibhai Patel.

Mr. Rajnikant Patel is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 06.08.1999.

It Maturity date / Redemption date as mentioned is 06.01.2026.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (937646) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: MUMBAI India

I have been trying to work on transferring my mutual funds to my NRO/NRE account for the last 3 months. I have submitted all the documents, cancelled cheques multiple times but still the issue has not been resolved. I have spent more than 250 US Dollars on making ISD calls to ICICIDirect customer care. the customer care reps don't reply to emails and disconnect the call in between.

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Address: tikamgarh

Hi,

Today 25/01/2022 .. 9145/rs has been deducted from my account can you please confirm what is the reason. it has not been intimated before for any charge. 9145 is too much of tax for any service.

Account no[protected]

Regards,

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (937666) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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unknownPM's [Complaint's author] reply, Feb 3, 2022

i sent email but it is bounce back .. email is not correct

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 25, 2022

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (937666) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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unknownPM's [Complaint's author] reply, Jan 28, 2022

as mentioned sent the email ..hopping to receive solution fast

U

unknownPM

Feb 3, 2022

email is bounce back ..plz provide correct email id

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Address: Huda Colony, Chanda Nagar

I have closed my demat account long back still i am getting charged.

Phone:[protected]
[protected]

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Hi Team,

My account has been debited in the name of "IN[protected] DP CHGS TILL SEP-21" consistently over a period of time.

Though the amount is small but this is really alarming that even without having a single transaction from my Demat Account, DP Charges are subjected to my account.

This should be rectified at the earliest and the Fraudulent Team shall take strict actions against such Monetary Phishing activities.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Https://www.icicibank.com

Hi,

I have a complaint for ICICI Bank LTD regards to credit card settlement.

Credit limit was 18k
Due to pandemic and job loss I was not able to make payment which has been come to rs 54k despite being pandemic I made it possible that I paid a less amount of 2k from my end so tha the outstanding amount become less but they kept on adding up interest, the LPC, now that they have put a lein on my savings account I tried reaching all thier banks as well communicated on phone in thier customer care they are not providing me settlement for my
CC outstanding. Whenever I called the CC department they kept on transferring and disconnecting my calls

I visited branch they said me u can call customer care the will solve your problem by waving off the interest amount or for settlement
When I contacted the Customer care of icici bank they said you need to visit the base branch I did that too they told me to contact online as they will solve your issue.

I am really fed up as I being customer want to clear my dues by settlement and also don't want this headache they are not helping me

2 month ago I got call from a manager from debt collection stating for settlement but that time I was not having that much amount to do settlement now where I have arranged some sort of amount they just Denied me saying no settlement can be made and are not helping me and just pushing the issue from band to customer care department.

I spoke with the floor manger names Sandhya she said that you can escalate to whomever you want but we cannot help you.. is this is way to give resolution to customer.

They are so helpless than one customer has 100 thoughts in thier mind one can end his life till this extend they trouble.

Please I have escalated this kindly provide me a way out a resolution.
I have a lot to say but i end here please take proper action for troubling customer this way and provide a positive resolution for me.

Thank you

ICICI Bank customer support has been notified about the posted complaint.

Jan 24, 2022

Updated by Michelle Joseph Hi,

I have a complaint for ICICI Bank LTD regards to credit card settlement.

Credit limit was 18k
Due to pandemic and job loss I was not able to make payment which has been come to rs 54k despite being pandemic I made it possible that I paid a less amount of 2k from my end so tha the outstanding amount become less but they kept on adding up interest, the LPC, now that they have put a lein on my savings account I tried reaching all thier banks as well communicated on phone in thier customer care they are not providing me settlement for my
CC outstanding. Whenever I called the CC department they kept on transferring and disconnecting my calls

I visited branch they said me u can call customer care the will solve your problem by waving off the interest amount or for settlement
When I contacted the Customer care of icici bank they said you need to visit the base branch I did that too they told me to contact online as they will solve your issue.

I am really fed up as I being customer want to clear my dues by settlement and also don't want this headache they are not helping me

2 month ago I got call from a manager from debt collection stating for settlement but that time I was not having that much amount to do settlement now where I have arranged some sort of amount they just Denied me saying no settlement can be made and are not helping me and just pushing the issue from band to customer care department.

I spoke with the floor manger names Sandhya she said that you can escalate to whomever you want but we cannot help you.. is this is way to give resolution to customer.

They are so helpless than one customer has 100 thoughts in thier mind one can end his life till this extend they trouble.

Please I have escalated this kindly provide me a way out a resolution.

I would stop her even though have lot more to say

It's a humble request to take serious action and provide me a way out of this problem ASAP ...
Awaiting for positive response.
Thank you.

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Website: www.icicibank.com

I am observing that my amount was deducted under the following statements. I am not aware of why am getting all charges from my account?

Below are those deduction names in the statement.
1. NACH_AD_RTN_CHRG~Of Bnk BFLf~03JAN22~9e6d797~56594
2. NACH_AD_RTN_CHRG~Of Bnk BFLf~04JAN22~6815930~56594

Feb 25, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 25, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (937668) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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NACH_AD_RTN_CHRG~Of Bnk BFLf~04JAN22~8c5 Dr. 535.02
NACH_AD_RTN_CHRG~Of Bnk BFLf~03JAN22~286 Dr. 590.00
NACH_AD_RTN_CHRG~Of Bnk BFLf~03JAN22~256 Dr. 590.00
NACH_AD_RTN_CHRG~Of Bnk BFLf~04JAN22~3ac Dr. 589.99

Why was my amount deducted under the following statements: Why am I getting all the charges from my account? I asked Bajaj Finserve and they told me they only authorised me to deduct only the loan amount, not any other charges. I moved to call the customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hung up.
I need to know about the charges please help. And why you will be charged like these under the name of "nach_ad_rtn_chrg~bajajfin".

Please stop all of these.

Best Regard,
Rahul Jamliya
[protected]

Feb 27, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 24, 2022

Updated by rahul.nway account no:[protected]
ifsc :- ICIC0006570
mmid :- 9229846

Verified Support

Jan 24, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 191

No information of redemption

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03 jan '22 rtn chg-2651/funds insufficient/03.01.22 590.00 dr

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590 allegedly debited from savings account

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Need to update registered mobile number to UK number

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Lies , unethical behaviour

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Credit card forced selling

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Rs 10000 extra got deposited in cash deposit machine

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ECSRTNCHG hit my account

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Deducted directly Rs. 117 directly from my account for Bajaj Auto

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Icici card

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Fraud Transactions From My ICICI Savings Account

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Three Transactions From My ICICI Savings Account

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Icici Bajaj Scooter Bonds - Four

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Transfer of Mutual funds from Indian Resident a/c to NRO/NRE

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Cash Txn Chgs-Branch-Dec 21+GST

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DMC DP Charged.

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DP Charges by ICICI

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Regards to credit card settlement

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Unauthorized transaction from ICICI Bank | NACH_AD_RTN_CHRG~Of Bnk BFLf

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ICICI Bank ICICI Bank NACH_AD_RTN_CHRG~Of Bnk BFLf, its deducting from account.

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