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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 191

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S
SubhangiPattnaik
Sep 27, 2021
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Auto Debit From Account without any email and notification for no reason.
Need my money back.
Every month more than 2000 is getting deducted
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557609) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    G
    [email protected]
    Sep 27, 2021
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    Without my permission icici bank deducted dcardfee rs 588. How they deducted the amount without my knowledge, please provide valid reasons for this issue.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557960) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      G
      Gowt
      from Bengaluru, Karnataka
      Sep 27, 2021
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      I recharged my number on 27 September 2020.
      The amount got deducted but recharge failed.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (558155) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Ponnie Raja
        Sep 27, 2021
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        Address: F2, Meenakshi flats, Rajarajeswari nagar 5th street, Madipakkam

        Amount Rs.480 is deducted from my account,

        Info: MSI*Pay SUN T
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556404) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          N
          Nilakshi Patel
          from Thane, Maharashtra
          Sep 27, 2021
          Resolved
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          Resolved

          Hi icici,

          3rd September 2021 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

          Thanks
          Nilakshi Patel
          +1 photos
          Nov 15, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 27, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556435) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            N
            Nani .
            Sep 27, 2021
            Resolved
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            Resolved

            Address: Patancheru

            There are charges on my account and there is no good reason

            Transaction details- bil/imb/[protected]/payeename/fee/[protected]
            +1 photos
            Oct 30, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 27, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556441) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              ananay
              from Hamirpur, Himachal Pradesh
              Sep 26, 2021
              Resolved
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              Resolved

              Amount of 2000 rupees is debited from my saving account and passbook shows dr trans for funding a/c. I haven't opted for any kind of policy. So this deduction without my permission is illegal and I want my money back. Also today is 26 Sept 2021 and transaction showing 27 Sept 2021. So this is a clear case of fraud and a proof is attached herewith.
              +1 photos
              Oct 31, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Sep 26, 2021
              Updated by ananay               After submitting complaint it is showing automatically mark as resolved
              Verified Support
              Sep 27, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                G
                gaurav112
                from Noida, Uttar Pradesh
                Sep 26, 2021
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                On (25th sept, 2021)at around 12:30 pm I have transfered a sum of Rs 30000/- from my ICICI bank to yesbank through IMPS transfer mode but till now the money is not credited in the beneficiary account.

                Request you to please help me on this earliest as beneficiary is in huge need of the money.
                please find the details for the same:-

                IMPS Transaction No:- MMT/IMPS/[protected]
                Mobile No: [protected]
                ICICI Account Number(From where the money is transfered):[protected]

                Beneficiary Account Details:-

                Bank Name -yes bank
                Account No - [protected]
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556434) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Raihaan1
                  from Hassan, Karnataka
                  Sep 26, 2021
                  Resolved
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                  Resolved

                  Without my notice amount of 4000 INR has been debited from my account on 26/09/2021 shown in the statement below.No information is provided to me about the amount being debited either on my email or my number.I want my money back!!!
                  +1 photos
                  Sep 27, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 27, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556407) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    Paras seth
                    Sep 26, 2021
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                    Credited card transaction Amount deducted without any OTP

                    As the transaction was done through credit card, I did't receive any OTP to confirm the transaction. The amount of Rs 15120 was deducted by a website from my credit card without me recieving any confirmation OTP. It is huge amount and I didn't confirm to this transaction....
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                    U
                    User1999
                    Sep 26, 2021
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                    Address: ICICI Bank Morabadi, Ranchi-Branch, Park Plaza, Tagore Hill Rd, Tetartoli, Morabadi, Ranchi, Jharkhand 834008

                    I opened an ICICI bank few months ago to which 2 people came from bank saying they are for verification of PAN on Bank account but in turn opened a Demat account which I didn't want on asking them to close the account they just say there are no charges and they are not closing the account
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553512) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Saggurthi Ramlaxman
                      Sep 25, 2021
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                      Address: Mylavaram, Morsumalli,indian oil petrol bunk
                      Website: Consumer complaints

                      Yesterday from my account 1899/ rupee's deducted without any intimation in this covid crisis 1899 very huge money to us we're poor family background.. Please refund my money back as well as possible it's my humble request
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Please refund my money back i don't have job and i don't have any other income sources I'm begging you pleased refund my money

                      Ppl/wpp policy renewal icici bank - Comment #3898757 - Image #0
                      Reply
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553185) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        B
                        Balachandar1693
                        Sep 25, 2021
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                        Hi this Balachandar from Puducherry india am holding an savings account in ICICI BANK . I have just received a msj from the bank on 25/09/2021 at 2:30Pm that the amount of 999.00₹ is deducted for VSI*AMAZON ST. But I dindt done any of the transaction and I dint received any conformation msj And any OTPs then how could they made the payment successfully
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Sep 25, 2021
                        Updated by Balachandar1693                         Customer ID :[protected]
                        Verified Support
                        Sep 26, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553516) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sep 27, 2021
                        Updated by Balachandar1693                         I received a call from a fraud not from ICICI bank I think so .. he asked for my received msj and he was trying to take my available balance of 18000₹ finally I came to notice that this is fake call and I transferred my amount to my another account
                        I received the call from +[protected] who’s name is sharma fake call and he tried to took my availabe balance it’s fake call
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                          P
                          Pavithran S
                          Sep 25, 2021
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                          Resolved

                          Beneficiary account blocked issue

                          Address: 1/51,Thimmanamuthur po vengalapuram via tirupattur tk vellore dt

                          Hi Team,
                          I could not able to transfer amount to other bank as its showing as beneficiary account as been blocked.
                          I could not able to withdraw cash in ATM also....
                          +1 photos
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                          M
                          Midhun K Mohan
                          Sep 25, 2021
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                          Dear ICICI Bank team,
                          My ICICI account had debited the following charges naming surcharge (Mcc 5541) for fuel purchase. The Government is promoting cashless transactions, and I have charged on my own money. Does that mean it's better to take out money from ATM and pay for the petrol? Request you to check and revert the below transaction.

                          ICICI Bank account number:[protected]
                          Transaction date:24/09/2021
                          Amount: Rs 2.41
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (550907) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            N
                            Namrata Goti
                            from Hyderabad, Telangana
                            Sep 25, 2021
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                            Address: Hyd

                            I have used a wrong pin for three times and my debit card has been blocked can you please unblock it for my online transactions which is actually making things very difficult thank you
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (550913) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Kamalmecheri
                              from Salem, Tamil Nadu
                              Sep 24, 2021
                              Resolved
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                              Resolved

                              Hi I am really shocked after receiving the statement which they mentioned intrest charges I have paid almost 99% of due for that one % (by mistake unpaid) icici charged Rs: 4529 + 812 rupees .
                              How people survey with your charges weather do you people giving card for making money like this earning such a bad way . We are not earning like this give simply we spend entire month to earn money . I need waiver immediately reply me update me asap . Or else tell me then I plan accordingly.
                              [protected]. Have a look on my last bill I have attached my screen shot here . Don't ever do this to any one all are in big crisis after this lockdown stop doing this chilly things with customers.
                              +1 photos
                              Nov 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Sep 27, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Prakhar@123
                                Sep 24, 2021
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                                Resolved

                                Yesterday from my account 1899 ruppes is deducted in the nane of wpp policy. What the hack is this because I didn't get any policies like this.

                                How you forcefully deduct any amount without confirmation .
                                Nov 11, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Sep 26, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553520) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  A
                                  Asha Pondicherry
                                  Sep 24, 2021
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                                  Address: Hyderabad

                                  I do not understand why my account has ECS charges without any information or my consent. I want a reversal for the money deducted for no reason.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553198) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    S
                                    surendran28
                                    Sep 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: Nmc-1/344a, Jayajothi Building, Near Pioneer Kumarasamy College, M.S. Road, Vetturnimadaom, Nagarcoil, Tamil Nadu 629003
                                    Website: www.icicibank.com

                                    I have applied for IPO of Paras Defence and Space Technology yesterday. The UPI mandate has been requested in the iMobile pay app twice instead of 1 time. I have applied for 1 lot only and not modified the application also.

                                    I have confirmed/accepted the mandate 2 times perceiving that the initial transaction is not successful and the pop up message also confirmed that the initial transaction is not successful.

                                    Now my account has been blocked with Rs. 29750/- instead of Rs.14875/-

                                    There is no proper response from the customer care.
                                    Oct 29, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Sep 24, 2021
                                    Updated by surendran28                                     Image for the blocked amount is attached herewith. The amount has been blocked twice

                                    Verified Support
                                    Sep 24, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (548263) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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