| Address: ICICI bank towers, BMC, Mumbai |
I have three ICICI bank gift cards which expired in Nov 21. Even before the expiry, despite using them with correct PIN and at various locations, including petrol pumps, I was not able to use any of the cards. I had stayed in touch with the local ICICI bank officials, throughout this period.
Now the cards have expired, and the ICICI website says that such unused expired cards can be replaced for a charge.
I have contacted local ICICI bank branch officials for further information on how to get replacement for cards, but have not received any response from them yet.
I want that ICICI bank should give me replacement for these cards.
Feb 13, 2022
Complaint marked as Resolved
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2022
ICICI Bank Customer Care's response Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864565) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team