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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 197

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7
7th C /18 /Nitya Tiwari
Jan 3, 2022
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Had a fraud of 6000 from my account
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864565) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    K
    Kabilvarma M
    Jan 3, 2022
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    I am an icici bank coustmer, without any information and knowledge amount of 1084 rupees has been debited for the reason of ECSRTNCHGS, please provide the reasons and explain why it happened.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864567) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      S
      SaiChandAmanchi
      from Guntur, Andhra Pradesh
      Jan 3, 2022
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      Address: A. Sai Chand, 8142856644, Guntur-522003

      Myself A. Sai Chand. An amount of RS. 619.50/- have been debited from my savings bank ending with no.0024 on 28th Dec 2021 without my consent or prior notice and no information was passed out to me after debiting for DMC DP CHGS even though I do not hold any Demat account. Kindly return amount debited
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864343) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        M
        mohitraj1989
        from Lucknow, Uttar Pradesh
        Jan 3, 2022
        Resolved
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        Resolved

        I have applied for ICICI amazon Credit card on 24.11.2021. but KYC verification still pending at the end of Bank. My application number is[protected].
        Feb 5, 2022
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jan 03, 2022
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864340) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Amitgupta5616
          from New Delhi, Delhi
          Jan 3, 2022
          Resolved
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          Resolved

          Address: ICICI BANK ,DELHI

          Sir, today I received many threatning calls from ICICI credit card recovery department, saying some my known has to pay them some amount and he is not picking up there calls so they are calling me and talking in indecent manner and trying to threatning me to pay his dues. Even girls are calling from these no and misbheaving.
          Please look in to matter and take necessary action, and I am legally filling a complaint.
          Amit Gupta
          Feb 11, 2022
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jan 03, 2022
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864339) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sagar__jain_
            Jan 3, 2022
            Resolved
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            Resolved

            Has been using icici fasttag from about 6 months, recently I was going through my fasttag statement and found that there were chargeback debited from my account for which the amount was successfully debited earliar.
            firstly I tried to contact with customercare but they are always busy, any their fast tag portal is not that userfriendly or understandable by a normal user.

            So I decided to complain here, I have now only few transactions with me as I was only able to download statement for last month only dont know why I tried to change date and download statement but it always download the same month statement may be portal issue (attached screen shot).

            here are details for my chargeback transactions:

            Chargeback Debit Adjustment for the Standard
            Toll Charge Transaction dated[protected]
            14:52:06 with RRN 0000021123114520603315

            Chargeback Debit Adjustment for the Standard
            Toll Charge Transaction dated[protected]
            17:11:21 with RRN 0000021121717112403379
            Feb 7, 2022
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 03, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864337) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Devinn
              from Chennai, Tamil Nadu
              Jan 2, 2022
              Resolved
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              Resolved

              One of my relation is a customer of ICICI Bank. For the past 6 months, she is charged for an amount of 9k apprx without reasons and no- prior informations. She earns 20k per month and the bank is just taking her money just like that. This is so annoying. Please help her get back her deducted money. 🙏🏻
              Jan 3, 2022
              Complaint marked as Resolved 
              Seems like ICICI is not responsible and this is something regarding xyz company from which u got loan..
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 03, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (864335) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Hi Myself Gokulraj, I'm salaried employee, I'm from poor family, daily my money getting deducted from my account,
              590, 590, 590, 189, 190 rs, nw in my account balance is zero something is name called as ECSRTNCHGS, plz refund my money, wthout our intimation, msg or cal, hw can u ppl deduct lk thz, so plz refund my money n solve my problem, my email I'd is [protected]@gmail.com
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                P
                Prof Ashish Pandey
                Jan 2, 2022
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                I have never used my demat account yet ICICI deducted 815.40 as dp charges
                Fraud action by ICICI.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (860838) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vipin Adhikari
                  from FARIDABAD, Haryana
                  Jan 2, 2022
                  Resolved
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                  Resolved

                  Hi

                  Every year I check my account statement for last year and this year I found the "ECSRTNCHGS" transection for November & December. on checking in internet I found this is due to my auto-debit setup with Zerodha for my investment. I don't know it's my money and my will to invest or not, why ICICI Bank charged me rs. 484 for my rs. 1000 of auto-debit e-mandate. i am sharing my statement below:
                  Feb 2, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 02, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (860843) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    B
                    Bajrang Lal Dhaka
                    from Mumbai, Maharashtra
                    Jan 2, 2022
                    Resolved
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                    Resolved

                    Address: ICICI Bank jaipur

                    I have been deducted 826rs on 28dec under the name of DMC dp charges till nov 21

                    I am using since about 4 year and have never activated demat account than how I am being charged.when I reached costumer care they told that there is demat account on your name.
                    Feb 2, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 02, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Siddula Harish
                      from Guntur, Andhra Pradesh
                      Jan 2, 2022
                      Resolved
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                      Resolved

                      My money is ferequently getting deducted in the name of ECSRTNCHGS from my bank account without any intimation. I dont know why this money is getting deducted. On 22nd Dec'21, Rs.441/- deducted. At that time, they said that for not maintaining minimum balance, money was deducted. But on 2nd Jan'2022, Rs.148 was deducted again even after maintaining proper balance in account. Please help to solve the issue.
                      Feb 2, 2022
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 02, 2022
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        P
                        Parinee
                        from Mumbai, Maharashtra
                        Jan 2, 2022
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                        Without my consent 4 times 590 rs was taken away on top of that there is another 458 was taken all this happened in just one day and there are no text message for deduction of this amount.
                        Looking to get the amount back asap.
                        Now that money has been debited without my knowledge ur bank will apply more bounce charges.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (860872) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          ayushrathore041
                          from Noida, Uttar Pradesh
                          Jan 1, 2022
                          Resolved
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                          Resolved

                          Address: Noida

                          I am Ayush Rathore
                          An amount of around Rs. 850 has been deducted from my account no the regular basis for the DP charges.
                          I haven't used my demat account to sell any share then why I am being charged for this. Also, my broker app does not shows any such charges.
                          I request to resolve this issue as soon as possible and credit the money back into my account.
                          Feb 11, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jan 02, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (860882) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            D
                            Devdatt Palnitkar
                            from Aurangabad, Uttar Pradesh
                            Jan 1, 2022
                            Resolved
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                            Resolved

                            Address: ICICI bank towers, BMC, Mumbai

                            I have three ICICI bank gift cards which expired in Nov 21. Even before the expiry, despite using them with correct PIN and at various locations, including petrol pumps, I was not able to use any of the cards. I had stayed in touch with the local ICICI bank officials, throughout this period.
                            Now the cards have expired, and the ICICI website says that such unused expired cards can be replaced for a charge.
                            I have contacted local ICICI bank branch officials for further information on how to get replacement for cards, but have not received any response from them yet.
                            I want that ICICI bank should give me replacement for these cards.
                            Feb 13, 2022
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jan 02, 2022
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              Gokulraj121
                              from Chennai, Tamil Nadu
                              Jan 1, 2022
                              Resolved
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                              Resolved

                              I am Gokul raj . Please note that INR 483 have been deducted from my account as DMC/IN[protected] DP CHGS TILL NOV-21
                              I have never activated and used my Demat account till now. There was no prior notice. This is totally an unacceptable and unethical behavior from ICICI.

                              Kindly close the account if it is active & refund my money at earliest.
                              Feb 18, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jan 02, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (860891) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shiv__
                                from Kanpur, Uttar Pradesh
                                Jan 1, 2022
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                                Address: Lucknow

                                Hey I'm Shivani, an amount of 826 rupees has been deducted from my account in the name of chgs till nov21.
                                I have never activated and used demat account.
                                How can you deduct money without any notice and I haven't received single msg of deduction.
                                I want my money back.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (858330) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  prtk12
                                  Dec 31, 2021
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                                  Address: Mumbai
                                  Website: www.icicisecurities.com

                                  Hi,
                                  Just wanted to inform you that 826rs has been deducted from my bank account from ICICI direct team for AMC/DP charges for the account which is dormant since a long time and holding amount is not even greater than 1k.
                                  They are neither refunding the amount nor closing the account.
                                  No trading is been done in this account since a long time.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (857138) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  I have sent you an email, but no response from your end
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                                    P
                                    purvasha shrivastava
                                    Dec 31, 2021
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                                    Address: I-304, Ruby Park, Park Street, Wakad, Pune

                                    What transaction is this?
                                    Deducted 826 unnecessary in name of this: DMC/IN[protected] DP CHGS TILL N
                                    OV-21
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (857144) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      H
                                      Hamdan Suleman
                                      Dec 31, 2021
                                      Resolved
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                                      Resolved

                                      Address: Village bahrauli post aliabad district barabanki UP, House number 156 bahrauli aliabad barabanki up 225401

                                      Team icici

                                      My account number[protected] account type savings
                                      My balance dedected without my permission even I'm not getting any OTP balance amount 1957.82 kindly return my amount
                                      Thanks
                                      Feb 13, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jan 03, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        V
                                        Venkatesh Maryala
                                        from Chennai, Tamil Nadu
                                        Dec 30, 2021
                                        Resolved
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                                        Resolved

                                        I am Venkateshwarlu Maryala 826.00 Rupees has been deducted from my account as DMC/[protected] DP CHGS TILL NOV-21 DP charges on
                                        [protected]
                                        i have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]
                                        Feb 18, 2022
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 31, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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