Claimed

ICICI Bank Complaints & Reviews

3.3
Last updated Apr 24, 2024
Complaints 23614
Resolved
14243
Unresolved
9371
Quick Links
Statistics
Share
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ICICI Bank
Customer Service Contacts

ICICI Bank Phone Numbers

Toll free
1800 103 8181
1995
934
1800 228 181
748
454
Phone
+91 22 2653 1414
902
551

ICICI Bank Website

ICICI Bank Head Office Address

ICICI Bank Towers, Bandra-Kurla Complex
Mumbai
Mumbai City District
Maharashtra
India
400051

ICICI Bank reviews & complaints page 197

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
igadiwala
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card closed

Address:Dadhal, Ta. Ankleshwar, Bharuch

ICICI Credit card No. [protected] was closed years back, but still not updated in CIBIL. Please do the needful....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dfsluck
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Icici bond aashirwad deep discount option 1

Address:jankipuram lucknow

Ear Sir\Mam, As per your Mail please find the attachment of my 4 certificate and i also write full details of certificate which is =

1- Name = PRADEEP KUMAR SAXENA
BOND HOLDER NO = 1421-093
CERTIFICATE NO = 409275
DISTINCTIVE NO =[protected]

2- Name = PRADEEP KUMAR SAXENA (1ST) & VELMA SAXENA (2ND) JOINT*
BOND HOLDER NO = 1421-091
CERTIFICATE NO = 409273
DISTINCTIVE...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manjunath KE
from Bengaluru, Karnataka
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud: Debit card for my A/C ordered by ICICI Bank officials without my consent & knowledge then delivered to Unrelated address

Address:ICICI Bank
Website:www.icicibank.com

I am Manjunath K E having an ICICI A/C ending with XX6447 at Old airport road branch, Bangalore. ICICI bank officials have ordered a debit card for my account in my name without my consent on 18-Aug-2021 with service request no: SR[protected]. I have never requested for an personalized express debit card.

What is even more surprising is they have selected delivery address as "Rajender nagar branch, Ghaziabad" which is neither...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
BinitAmin
Aug 25, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Report
Copy

ICICI Bank dmc dp charges 24/02/2021

Address:Trinity Business Park, G-2, LP Savani Rd, Adajan, Surat, Gujarat 395009, India

Myself Binit Amin,

I have been with icici bank since 2015. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till Feb-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
Vikas05
from Hyderabad, Telangana
Aug 25, 2021
Report
Copy

Though documents verified ICICI Direct put my account on hold

Address:Hyderabad
Website:ICICIdirect.com

I opened my Demat account vide account No. IN[protected] and Trading account vide No. [protected] with ICICI Direct in second week of July, 2021. At the time of opening account documents along with photo and signature through video conference and after verification the account was successfully opened and there was no query at that particular time by the ICICI Direct.

ON 29.07.2021 I received email from CDSL stating that...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Danish357
Aug 25, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecstr charges

Address:[email protected]

Am an icici bank customer. Today[protected] ecsrtnchg charged 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

Thanks & regards,
Vaikesh...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Durgesh Sahoo
Aug 25, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank ECS

Am an icici bank customer. Today 25-08-21 ecsrtnchg charged 425 + 570 rupees and 19-08-21 ecsrtnchg charged 164 . I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is and why such deduction.

if deducted why are we consumers not informed regarding this.

I am highly disappointed...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swapnil 99
Aug 24, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pls te fund my dedicat money from paytm

Address:Mankhurd west

We had paid the bill using UPI scan code mentioned on Mahavitaran Bill, the amount got deducted from my account but the bill wasn't paid yet. When I searched for it then I got to know that it was a fake UPI scan code. How can you'll fraud people by putting a wrong code on your official bill. I request my refund back for the false payment done because of your mistake....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
Manjaysingh1978
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Difference amount in available balance and total available balance

Address:ICICI BANK

My account number is[protected] in NFC Branch, New Delhi, my complaint is the total amount is Rs 29652/ - difference shown in the available balance and total available balance. While I may not even request for any autopay or any kind of payment deduction, then why is this difference amount being displayed?

kindly sort out the above-mentioned issue as soon as possible, for any assistance required to contact at my number is...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Stvdsz21
Aug 24, 2021
Aug 26, 2021
This thread was updated on Aug 26, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal Debit of amount multiple times mentioning NACH_AD_RTN_CHRG~ADBLDESK

Dear Team,

My savings account is debited 6 times this month with the amount of Rs. 590 each transaction. Totaling to Rs. 3540/-
The transaction described as
NACH_AD_RTN_CHRG~ADBLDESK~06AUG21~f9cf212~BTS_B007
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~8321bdf
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~a37dbd7
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~bf8f718
NACH_AD_RTN_CHRG~ADBLDESK~11AUG21~cc143af
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rahul Bandam
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ICICI Bank expression debit card

I have never raised request for expression debit card. I have received it from the Icici bank and without asking they have deducted 588/- from my account. Iam not able to reach to customer support number. Also i have blocked my expression debit card and didnt even used it .I want my money refund, please help me here....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
H
Hanumesh Palla
Aug 24, 2021
Report
Copy

827 charges have been deducted from icicidirect

Hi Team,

My account is locked and I am not using icici direct for past 3 years.
Unable to access www.icicidirect.com login and unable to close the demat account.

Kindly help me close the current demat account.
Demat account: [protected]

Thanks and regards
Hanumesh Palla...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mohnish Isaac Kariappa
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

POSDEC charges fraud

Today ICICI Bank did 50 transactions for POSDEC charges of Rs 1500. What kind of pathetic excuse for a bank are you?.
Your customer care is useless and have no sense of issue handling. This is a wealth management account, not a normal savings account.

Make sure this issue is resolved ASAP

email:mksphere.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sarvesh Seth
Aug 24, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking about ATM PIN in IVR banking and no response from respective branch

I had to register a complaint about unnecessary deductions, I had went to my branch (Civil Lines, Prayagraj (Allahabad)) which is completely useless. They just told me to complaint through IVR, they cannot do anything about it. So what is the point of even opening a branch, then I have tried to register my complaint through IVR, and then they ask either for my ATM PIN or OTM authorization. How is it safe to share those details whether it...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
J
jagadish1960
Aug 24, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount Deducted for Unknown Charge

Address:public school road, lane no. 04, house no. 14, ranghirkhari

Am an icici bank customer.
On 12/08/2021 one unknown charge of 590 rupees deducted on the name of "NACH_AD_RTN_CHRG~PRUMF~07AUG21". I don't know what kind of charge is this. They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nitin Gulati76
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Surcharge - MCC 5541 on Debit Card transaction

Dear ICICI Team,
While using the debit card of fuel stations, everytime surcharge deducted from account. I have noticed, Rs. 9.44 on the transaction of Rs. 2000 on petrol pump everytime. What is that for. Govt of India is promoting Digital India and when we are going digital, banks are deducting my money for using my money. Kindly resolve this ASAP, otherwise ICICI Bank's credibility would be at stake. Already I have withdrawn 2 accounts...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Akp1973
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Report
Copy

Icici bank credit card payment

I had a balance of 4709.7 rupees in my credit card .I made a payment of 4710 thru my hdfc bank . Got the confirmation from tm-icicb after 48 hours.
Stating " payment of 4710 towatrds your icici bank credit card **1009 has been received through click to pay on 22nd aug 21 . Thank you "

but from ad-icicib still getting message for payment . And
autovoice call also is not stopping ....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
J
jitendriy26
from Delhi, Delhi
Aug 24, 2021
Aug 25, 2021
This thread was updated on Aug 25, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My saving account has been deducted with rupees 999.00

Dear Sir,
I have not made any transaction from my account since last month, got an alert on my registered email -----alert @ icicibank . com
Sun, Aug 22, 11:41 PM (2 days ago)
to JITENDRIY
Dear Customer,
Greetings from ICICI Bank.
A purchase of INR 999.00 has been made using your Debit Card linked to ICICI Bank Account XX078 on 22-AUG-21. Info: MSI*PAY WWW MON.

I have not made any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayank8979
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vsi www money withdrawal

Address:Kamlanagar, new delhi 110007

How can icici withdraw money from my bank account with vsi www money written on it.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX857 on 23-Aug-21. Info: VSI*WWW MONEY. The Available Balance is INR. Call on 18002662 for dispute or SMS BLOCK 857 to [protected] .

Is this some kind of joke ?? I never renewed any money control service. How can you withdraw without any otp ? I received this...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinothbalu007
Aug 24, 2021
Aug 24, 2021
This thread was updated on Aug 24, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount 329 debited

Hi.i just noticed that rupees 329 got debited. When i check it says money debited from vsi amazon...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy