ICICI Bank Complaints &amp; Reviews

Hello,

My name is Aditya Upadhyay, Account Number :[protected] i have been with icici bank since 2018 This year Rs 826/- is deducted from my account without any alert message.
I am not using any demat account and the representative didn't inform any charges while opening account.
But still this charges are applied and debited from my account. Dmc/ dp chgs till July-21 is shown in the statement. So please make sure to credit the amount which has been debited so far because I am not using any type of Demat Account.

Oct 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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What could be the reason you people debited DP charges once at 6Re. and later on 604.99,

Why its debited. i want that amount should be refunded

Regards,
Madhubabu Singani
+91 [protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482437) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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OTP's for ICICI Bank credit cards are not being received. This problem is only specific to ICICI Bank credit cards.

ICICI keeps providing a standard response that the problem is at Mobile Service provider which doesn't seems to be the case as I do receive the sms alerts on the same service provider for other banks.

ICICI Bank customer support has been notified about the posted complaint.

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S

Ssharma1

Sep 2, 2021

Also I have been following up with ICICI Customer care through email and their Telephonic Customer Care for over a month for this issue.
Their service levels are pathetic and their Telephone Customer Care operators will route me from one team to another without resolution and will then disconnect the line abruptly.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482429) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am able to login to my Internet Banking, but when I try to do any transaction using Internet Banking, it says that "Transaction is disabled for this user". I have called the customer care multiple times. I have also emailed Icici Customer care, but no one is able to resolve this issue.
Can you please look into this issue...

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NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

I am Aniruddh Bansal writing on behalf of my uncle Mr. Shekar Agarwal.

Mr. Mr. Shekar Agarwal is the Bond Holder ( Bond Holder no.0014-478 of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

It Maturity date / Redemption date as mentioned is 29.06.2023.

There is no trackability of this bond.
How do we redeem it at maturity? Where you we approach for redemption? Updates on the schemes?

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (482395) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have a Demat account in ICICI bank but i never used this card. When I checked my bank transactions and I found that there is one debit transaction 'IN[protected] DP CHGS TILL July 21---- INR 825.97. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI account number is[protected]. This is completely unacceptable and please refund my amount. My phone number is [protected].

ICICI Bank customer support has been notified about the posted complaint.

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Address: Hyderabad

Money deducted from my account in last month more than 3-4 times deducted,
Last month I have buy new TV with Bajaj finance from last month I'm facing this problem before that single 1rp also not deducted but why money was deducted now
I want my money back.

Oct 4, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485739) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I got the below mail from ICICI bank regarding the delivery status of credit card.
###
Dear Customer,

The Credit Card -Fresh for your ICICI Bank Account XXXXXX has returned undelivered and is with us since 10 days.
###
I'm unable to make a request for re-dispatch as there are not any option to redispatch the undelivered card in credit-card section. so, Please re-dispatch my credit-card.

Oct 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (485748) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I was able to login to the CMS Portal this morning. But when I tried logging back again now, it shows an error invalid card status. I also had installed the pockets app but now I'm not able to see my prepaid card added there.
Kindly let me know how to go about this and what I should do to overcome this invalid card status error....

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Address: NO 21/17 THIRUVALLUR STREET SRI DEVI NAGAR AVADI CHENNAI 600071

Respected sir/madam..

I have in icici bank a//c no
a/c no[protected]. In the morning(05/07/2021) i have received on unknown call from behalf of icici bank and asked meotp for card renevel i havae give the otp they have debited in my account fof rs 8000 request fyour help to disipute the transaction anad refund the amount to my account.Then after this complaint closed because of wrong information.. After i had compainted cyber crime a/c knowledge no:[protected].. I called the customer care each time different person attend the call but they didnot told complaint the cyber crime. So almost 42 days wasted.. So yours persons only reason for the wrong communication.So case was closed and amount also not refund.. So strictly resolve the problem...I need fund emergency for my medical purpose..

Oct 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 03, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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A

ammunana

from Pune, Maharashtra

Sep 3, 2021

When am expecting your status.. I need fund emergency for medical purpose..

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Hi,

I have transferred 100, 000 /- from my ICICI to SBI account. The amount has been credited from my ICICI account but not been debited to SBI. In return I have got a message like this.

"Dear Customer, IMPS Txn Ref.[protected] for Rs 100, 000.00 is timed out at Beneficiary Bank on 01-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank."

Can you please resolve...

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I have made upi transaction from imobile app 3 times 1500rs total 4500rs amount debited from my account but not credited.
Got an error no response from cbs.

Please reverse amount in my account

Oct 2, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (479757) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Plot no 114, gajularamaram, Hyderabad

My account got debited with 826 rupees showing DP CHGS TILL JUL-21 on 27 aug-2021.
I never opted for any DMAT account and never used any serviced from dmat account. Your representative himself opened an account and said its free of cost but still I did't agree and I don't know they opened an account with my details. I never received any message or warning about the amount to be debited. i request you to credit my money back and close my dmat account.
I tried contacting you through portal icici website but its somehow not submitting the complaint after giving all the details and submitting just a blank screen is appearing.
Acc No:[protected].

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sep 06, 2021

Updated by Tharun Reddi Not received any update till date. They sent a formal message asking for contact number but nothing happened after that. No way of communication happened.
Please resolve it soon

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Address: Registered Office Address:ICICI BANK LTD;ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara, Gujarat, 390007

Dear Sir/Madam,
I have above said bond having bond Holder no:0045-103 Certificate no : 45104 and disti. No.[protected].

I WANT TO CHANGE MY POSTAL ADDRESS AND NAME .
PLEASE PROVIDE US THE DETAILS WHERE TO COMMUNICATE FOR THE SAME. I HAVE TRIED TO CONTACT rta OF ICICI BANK LTD. AND THE LOCAL HEAD OFFICE AT AHMEDABAD .

KINDLY GIVE US THE RTA AND COMMUNICATION ADDRESS WHERE WE CAN GIVE OUR CHANGED...

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For the past couple of weeks I’ve noticed that my ICICI bank account has been debited multiple times with the transaction description as follows :

NACH_AD_RTN_CHRG~Of Bnk BFLo~12AUG21~271f7a8~41289

ECSRTNCHGS250821_SR[protected]GST

NACH_AD_RTN_CHRG~Of Bnk BFLo~12AUG21~271f7a8~41289

NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG21~f138cbf~41289

NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG21~f138cbf~41289br...

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Address: India

My Name Is Surjeet Singh and I have account on ICICI Bank that is[protected] Today I see 550.67 rs is debited from my account under DP Charges and when I search about this DP charges on Google it's related to Share Market Charges from ICICI Direct Demat Account first of all I didn't make that account that is suggested by your employe on 2016 maybe when I visit on ur Mohali Phase 7 Branch he said if I want to protect my account from cyber attack I need to convert my account to direct account and it's free of cost then why your company debited this amount from my account I just want this all deducted amount will be credited bank on my account or else I will need to see another options.

Contact Number [protected]

Oct 2, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 31st August 21. Could you please assist me regarding this. Please find the attachment regarding the same.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (479819) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 08, 2021

Updated by Archana Gorade I already sent an email.. no one is helping.. please reply

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Address: ICICI

ICICI has charged 688.33 Rs for Demat account DP charges.

Not Even send message for money deduction of Rs. 688.33

I have never open demat account with icici then how can u people deduct money from My account. This is the second time demat account fees is deducted from my account without my permission.

Please refund my money

*Ac no.:[protected]

NAME: MAYUR NIRMALKUMAR BALANI

Mob no. [protected]

Screen shot is attached.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Sep 05, 2021

Updated by mayur2john No one contacted Me yet.

Please update about my complaint

Regards
Mayur Balani

Sep 16, 2021

Updated by mayur2john Still your official haven't contacted me.

I am waiting for resolution. I want my money back. Which Is charged without my consent

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