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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 201

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J
Joens Jebaraj
Sep 1, 2021
Resolved
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Resolved

I have made upi transaction from imobile app 3 times 1500rs total 4500rs amount debited from my account but not credited.
Got an error no response from cbs.

Please reverse amount in my account
Oct 2, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 01, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (479757) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Tharun Reddi
    Sep 1, 2021
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    Address: Plot no 114, gajularamaram, Hyderabad

    My account got debited with 826 rupees showing DP CHGS TILL JUL-21 on 27 aug-2021.
    I never opted for any DMAT account and never used any serviced from dmat account. Your representative himself opened an account and said its free of cost but still I did't agree and I don't know they opened an account with my details. I never received any message or warning about the amount to be debited. i request you to credit my money back and close my dmat account.
    I tried contacting you through portal icici website but its somehow not submitting the complaint after giving all the details and submitting just a blank screen is appearing.
    Acc No:[protected].
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Sep 01, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    Sep 06, 2021
    Updated by Tharun Reddi
    Not received any update till date. They sent a formal message asking for contact number but nothing happened after that. No way of communication happened.
    Please resolve it soon
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      H
      hareshn
      Sep 1, 2021
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      Rdbddb99 icici bajaj scooter bonds

      Address: Registered Office Address:ICICI BANK LTD;ICICI Bank Tower, Near Chakli Circle, Old Padra Road, Vadodara, Gujarat, 390007

      Dear Sir/Madam,
      I have above said bond having bond Holder no:0045-103 Certificate no : 45104 and disti. No.[protected].

      I WANT TO CHANGE MY POSTAL ADDRESS AND NAME .
      PLEASE PROVIDE US THE DETAILS WHERE TO COMMUNICATE FOR THE SAME. I HAVE TRIED TO CONTACT rta OF ICICI BANK LTD. AND THE LOCAL HEAD OFFICE AT AHMEDABAD .

      KINDLY GIVE US THE RTA AND COMMUNICATION ADDRESS WHERE WE CAN GIVE OUR CHANGED...
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      rishabh nakhale
      Sep 1, 2021
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      Unauthorised deductions 2

      For the past couple of weeks I’ve noticed that my ICICI bank account has been debited multiple times with the transaction description as follows :

      NACH_AD_RTN_CHRG~Of Bnk BFLo~12AUG21~271f7a8~41289

      ECSRTNCHGS250821_SR[protected]GST

      NACH_AD_RTN_CHRG~Of Bnk BFLo~12AUG21~271f7a8~41289

      NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG21~f138cbf~41289

      NACH_AD_RTN_CHRG~Of Bnk BFLo~02AUG21~f138cbf~41289br...
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      E
      Ess Jay Singh
      Sep 1, 2021
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      Resolved

      Address: India

      My Name Is Surjeet Singh and I have account on ICICI Bank that is[protected] Today I see 550.67 rs is debited from my account under DP Charges and when I search about this DP charges on Google it's related to Share Market Charges from ICICI Direct Demat Account first of all I didn't make that account that is suggested by your employe on 2016 maybe when I visit on ur Mohali Phase 7 Branch he said if I want to protect my account from cyber attack I need to convert my account to direct account and it's free of cost then why your company debited this amount from my account I just want this all deducted amount will be credited bank on my account or else I will need to see another options.

      Contact Number [protected]
      Oct 2, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 01, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Archana Gorade
        Aug 31, 2021
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        Address: Mumbai

        I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 31st August 21. Could you please assist me regarding this. Please find the attachment regarding the same.
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 01, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (479819) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Sep 08, 2021
        Updated by Archana Gorade
        I already sent an email.. no one is helping.. please reply
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          M
          mayur2john
          Aug 31, 2021
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          Address: ICICI

          ICICI has charged 688.33 Rs for Demat account DP charges.

          Not Even send message for money deduction of Rs. 688.33

          I have never open demat account with icici then how can u people deduct money from My account. This is the second time demat account fees is deducted from my account without my permission.

          Please refund my money

          *Ac no.:[protected]

          NAME: MAYUR NIRMALKUMAR BALANI

          Mob no. [protected]

          Screen shot is attached.
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Sep 01, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Sep 05, 2021
          Updated by mayur2john
          No one contacted Me yet.

          Please update about my complaint

          Regards
          Mayur Balani
          Sep 16, 2021
          Updated by mayur2john
          Still your official haven't contacted me.

          I am waiting for resolution. I want my money back. Which Is charged without my consent
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            A
            anonymous678
            Aug 31, 2021
            Resolved
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            Resolved

            Address: Hyderabad

            I have not raised any request for a new debit card. Bu the bank automatically takes the request on my behalf and sends an email saying that the new debit card request has been raised and the amount will be debited and asking me to keep the sufficient balance.
            The customer numbers do not work and also the only working customer care numbers put us on hold for more than 3mins which charges 2.25ps per second.

            When I reached one of the ICICI working employees, says the mails will automatically trigger for the salaried account employees.

            I do not need a new card and please stop taking automatic requests.
            Oct 2, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Sep 01, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (479855) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sindhuja Vatchal
              Aug 31, 2021
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              Resolved

              I am working in TCS, My meal card expired August 2021.i tried calling customer service several Times.
              I couldn't find proper options to reach executive and suitable steps in portal .
              Oct 1, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 31, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475780) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                siri manchala
                Aug 31, 2021
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                I am the a/c holder if icici bank from last 3 years,
                Now they have charged 500 under this category DCardfee7630JUL21-JUN22+GST
                I am not aware what type of charges are these.
                They never informed me regarding these charges either by email or by letter.
                Who has given right to icici bank to deduct the money without informing us.
                Because we kept the money in bank that give right to bank that they can do anything whatever they want.
                There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c. Same happened in last 1year back again its happen.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475858) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  Manley
                  Aug 31, 2021
                  Resolved
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                  Resolved

                  Hello Team,

                  I had made a transaction on April 23, 2021. I immediately made a void sale transaction but the refund has not been credited back to my account.
                  Please find attached the receipts for this, Please take this as a priority and credit my money back to my account. I waited for 7 working days and found no refund credited into my account. Please check and confirm.

                  I enquired with my saving account bank(Indian Bank), they said nothing pending from their side. When I enquired ICICI bank they asked me to create a service request for this calling customer care.. I tried multiple times, for non-account customers, I am not getting a proper response.

                  Account number from amount debited: IndianBank(A/C # ********)

                  Date of debit: 23/04/2021

                  Amount debited: 2450.00

                  Reference ID : POS PRCH POS TXN SEQ NO[protected] POS ID 33795103 DATE (MMDD) 0423 TIME (HHMMSS) 122417

                  Please check and help with it.

                  Regards,
                  Manley.
                  Ph: [protected]
                  Oct 2, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 01, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    vidhiya K
                    from Uttiramerur, Tamil Nadu
                    Aug 31, 2021
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                    Address: 15 / 39 kaspa B main road ambur, Ambur

                    Dear Sir,

                    ICICI bank is debited lot of NACH and Return charges, In a single month bank debit more and more ecs return charges and NACH charges.

                    If i approach the there is no any response, sent lot of mail, no response form ICICI bank.

                    Please do the needful.

                    Request for reversal of NACH and ECS return charges.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475776) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      H
                      Hemangi Bhatkar
                      Aug 31, 2021
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                      ICICI Trading system gives problem every few weeks. Sometimes, system will throw you out while logging in, sometimes it doesn't allow you to log in. specially in when there is high volatility in market, ICICI direct website will always give some or the other problems with log in. Even yesterday on 30th August 2021 when market went up by 1.3%, i couldn't even log in to my trading account as ICICI direct website kept asking me to update mobile number and email id. even after giving the correct input system kept giving error messages. And there is customer service numbers nobody answers. their RMs have no idea about system issues. Basically if you are active in stock market, dont go for ICICI direct.
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        Ashish231989
                        Aug 31, 2021
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                        Hi,

                        I recieved my multi wallet card. However, i am not able to see the card in pockets app.
                        Also, i am not able to do transactions as it says the card is disabled.
                        I received card and it was showing me the card in pockets app.
                        I changed the password and i started getting message saying "No card link to your account".
                        Expecting a prompt response.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475775) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Resh13
                          Aug 31, 2021
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                          Resolved

                          Address: Mumbai

                          Icici bank have deducted around four ecs return charges of rs. 590 for 3 or 4 months including yesterday dated 30-Aug-2021 in this crucial moment where everybody is struggling with their earnings and emis pay these type of deductions are highly condemned. I am short of money already and this happened couple of times and customer care nuber is also chargeable and nobody is approachable enough to resolve this issue.I have already lost around 2500 till know under ECS.I have statements i can show exact amount deducted .Even Rbi has also said that no charges should be apply on customers against short of balance, ecs return etc. Still icici bank is not following rbi guidelines.

                          I request to icici bank to return my deducted amount immediately.
                          Oct 2, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 01, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (479878) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sandeep1594
                            from Mannargudi, Tamil Nadu
                            Aug 31, 2021
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                            Icici bank debited the dp charges without my consent and they didnt inform me about the reason for the charges and no intimation at all. It needs to reversed.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475777) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              P
                              Pranav Aswani
                              Aug 30, 2021
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                              Every year I'm getting DP CGHS charges being deducted from my account. Once an executive opened my account & I have asked several RM assigned to me to get it closed but all goes in vain.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475183) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                rounak ishwarr
                                Aug 30, 2021
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                                My emi was due on 28th August, but it didn't deducted then I paid on 30th August but today 590 ECSRTNCHGS280821_SR7721 plz give my deducted amount in my bank .
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (475207) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  J
                                  Jay Jake
                                  Aug 30, 2021
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                                  Resolved

                                  My account got deducted with RS 950 for MAB chrgs without notifying me.
                                  Oct 1, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 31, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    N
                                    No have not received
                                    Aug 30, 2021
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                                    ICICI Bank 09339:-:555:-:291_+Cu.s.to.me.r..C.a.re._Nu.m.b.e.r
                                    ICICI Bank customer support has been notified about the posted complaint.
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