ICICI Bank Complaints & Reviews

If someone files a complaint with grievance the first step is to give a sr no.
But this guys just gives you a automated reply they don’t even care to read the complaint.
I don’t want a credit from you.
I just want to know why you rejected my application that’s all.
Even after having good cibil, excellent repayment, good income, self owned home, you rejected my application.
Its ok you don’t want to give a card i am cool with that. But not giving me a valid reason???

Just give me a clear answer. I feel so depressed and lost are you guys racial profiling me ??
I just don’t know

Despite telling that I had got credit reverse on my disputed credit
card payment to all the executives who had called me regarding non
payment of dues and writing the team a mail attaching the mail from
ICICI Bank 2 months back saying my claim was correct and no other dues
pending, today I still receive a mail saying the bank will exercise
lien upon my deposit for non payment of dues which is totally unacceptable. There is no proper customer support to address the issue.

SR no - SR[protected]

Dear Sir/Madam,
We have received the daily basis 7 to 10 call from icici bank for credit card &
I have already informed that I have no need of credit card.
Request you to please stop calling for credit card. otherwise i will change my bank.
Thanks & regard's
Sanjay Tripathi.
Mobile no [protected]

महोदय

मुझे आईसीआईसीआई बैंक लिमिटेड द्वारा ₹1000000 ( ten lakh )का एक लोन मेरी शाख को देखते हुए ऑनलाइन प्रोसेस के द्वारा दिनांक 24 july 2018 को दिया गया इसके लिए बैंक का एक कर्मचारी मेरे घर आया और मुझे जानकारी दी कि आपका सिविल स्कोर बहुत अच्छा है आपकी बैंक में ट्रांजैक्शन अच्छे हैं इसलिए हम आपको यह लोन दे रहे ह और उसने मेरे मोबाइल में ऑनलाइन प्रोसेस की और यह लोन मुझे मिल गया जिसका लोन खाता क्रमांक LPGWA[protected] तथा ब्रांच का पूरा पता आईसीआईसीआई बैंक लिमिटेड सिटी सेंटर ग्वालियर मध्य प्रदेश शाखा है

इस लोन की मासिक ईएमआई 22357 थी जो कि मेरे द्वारा 10 feb 2020 तक नियमित रूप से भरी जाती रही लेकिन लॉकडाउन लगने के बाद मुझे Installment भरने में दिक्कत होने लगी तथा मैं जो कार्य करता था वह भी पूरी तरह से ठप हो गया इस दौरान में बैंक मैनेजर से मिला और उनसे लोन को restructure करने के लिए मौखिक रूप से निवेदन किया इस पर उन्होंने मेरी प्रार्थना को स्वीकार नहीं किया तथा बैंक द्वारा मेरे लोन अकाउंट में अनावश्यक रूप से पेनल्टी और इंटरेस्ट जोड़ रही है । मेरी आंख का रेटिना खराब होने की वजह से मैं अब कार्य करने में समर्थ नहीं हूं मेरी इनकम पूर्ण रूप से बंद ह।
दीपावली 2021 के करीब 15 दिन पहले तीन अनाधिकृत व्यक्ति बिना किसी पूर्व सूचना के मेरे घर पहुंचे जिन्होंने मुझसे ICICI बैंक के लोन की डिमांड की । मेरे द्वारा उनसे पहचान पत्र मांगने पर उन्होंने अपना पहचान पत्र मुझे नहीं बताया उनके द्वारा बताया गया कि हम रिकवरी एजेंट हैं तब मैंने उनसे रिकवरी एजेंट होने का सबूत मांगा वह भी उन्होंने मुझे नहीं बताया । उन्होंने मुझसे लोन की डिमांड की और मेरे द्वारा असमर्थता प्रकट करने और कुछ समय दिए जाने की बात सुनकर
वहां से चले गए मैंने उनका फोटो भी खींचा है जो कि मेरे पास सुरक्षित है । यदि बैंक का इस प्रकार से कोई रिकवरी सिस्टम है तो कृपया मुझे उसकी नियम एवं शर्तें उपलब्ध कराई जावे ।

उसके बाद मेरे फोन पर दिल्ली से फोन नंबर [protected] से तथा और भी कई land line नंबरों से phone आने लगे जो मुझे लोन भरने के लिए दबाव बनाते हैं । मेरे द्वारा उन्हें निवेदन किया गया कि मैं कुछ समय पश्चात स्थिति सही होते ही लोन भर दूंगा इस पर भी अभद्रता पूर्ण बात करते हैं गाली गलौज करते हैं और उन्होंने कहा कि हम आपकी सामाजिक छवि को खराब कर देंगे और आपके रिश्तेदारों को फोन करेंगे ।

इसके पश्चात उनके द्वारा मेरी पुत्री स्वाति जैन को दिनांक 29 नवंबर 2021 को फोन नंबर [protected] [protected] और मिताली जैन तथा पुत्र शुभम जैन के मोबाइल पर भी फोन आए और उनसे कहा गया कि अपने पापा को बोलो कि भी अपना लोन भर दें अन्यथा हम तुम्हारा कैरियर चौपट कर देंगे इसलिए कारण मेरा पुत्रियां और पुत्र गहरी मानसिक दबाव में हैं

इसी प्रकार का एक फोन मेरे एक रिश्तेदार के पास भी आया और उससे कहा गया कि विपिन जैन को आप लोन भरने के लिए बोले और यदि उन्होंने भुगतान नहीं किया तो लोन आपसे वसूल किया जाएगा जिसके कारण मेरे रिश्तेदार भी मानसिक रूप से परेशान हैं

इससे स्पष्ट है कि बैंक मेरी सामाजिक छवि को धूमिल करना चाहता है और ठीक नीयत से काम नहीं कर रहा ह इसके चलते मैं डिप्रेशन में आ गया हूं और मेरी मानसिक स्थिति भी बिगड़ रही है मेरा आपसे विनम्र निवेदन है की मुझे इस समस्या से निजात दिलाई जाए और बैंक को निर्देशित किया जाए कि वह इस तरह की मानसिक प्रताड़ना देना बंद करेंं । धन्यवाद

प्रार्थी
विपिन कुमार जैन
[protected]
मोबाइल नंबर [protected]
सिटी सेंटर ग्वालियर मध्य प्रदेश 474011

Hello Team,

I am sick and tired of getting help from ICICI Fastag team & NHAI Fastag helpline. raised multiple complaints and there was no response or resolution from both the entities. Very very irresponsible behaviour from the customer service desk teams & no one seem to have basic understanding of the product and service they are supposed to deliver. despite many calls, emails & discussions - i am still struggling & reached a saturation point where i wanted to raise complaints & move legally as well.

My basic request was just to replace the current fastag since the old tag was not working at the tollgates. it was tollgates executive recommendation that i need to replace the TAG to a new one. I am repeated asking to send the TAG to my new address which is in Hyderabad and still they send it to Bangalore which is my old address. I infact raised change of address even before replacing the TAG

NHAI Fastag Complaint No's: 4792468 / 4792478
ICICI Fastag complaints as below:
CMP[protected] 08/12/2021 20:21:40
CMP[protected] 05/12/2021 18:20:08
CMP[protected] 01/12/2021 22:30:58
CMP[protected] 06/12/2021 21:34:24

I request you to take stringent action against ICICI Bank as a provided and Fastag team for the product

Thanks
Kalyan Reddy Pulichinatala
[protected]

Hi Team,

Account number :[protected]
Rupees 825 debited towards DMC/IN[protected] DP CHGS TILL OCT-21 . I kindly request you to credit my money back . I requested many times to close my account but till now account not closed, I dont use.

Thanks
Jay Prakash

Bank account was opened by employer, it was salary account. After resigning company I got email for minimum account balance and they are deducting money from account. So how it is possible minimum account balance for salary account.

Hello,
Every month Rs.100 is debiting from my ICICI bank accout under IPRUGTP-NCA.
May I know the reason why they are debiting the amount without informing.

I need a loan for purchasing a flat and the builder provides me to facilitate a loan through ICICI bank, then the loan officer calls me and we have a deal on a home loan for 5 years with 6.70% of the interest that is in ICICI bank. She started the process and the process is so hectic and still, it's been more than a week the process is not ended.
Moreover, the loan terms have been changed to a duration of 20 years and interest rate of 6.80%, which was not exactly what we discussed in the starting, my payments for the builder are ready, but the loan is not there, as I am seeing that my energy and my processing fee and GST is wasted, please disburse my loan today EOD with the terms initiated at the starting of loan that is 25 lakhs for 5 years. otherwise, I will halt the process.
Please do it on priority.

I opened ICICI online bank account a year ago. But the ICICI bank wadi branch is far away from my house. So I tried to transfer my branch but I didn't recieved any response. After 11 month's I got a letter from ICICI Bank for online Kyc verification within one year before opening the account. They're saying one year but informed me regarding this before a month. I failed to do so, my bank account got close and I received a message regarding the same. Then I visited the ICICI bank wadi branch and I contacted with one of the employee, she told me that you'll get money via Demand Draft (DD) in about 1-2 months. I didn't received DD, so I visited the ICICI bank wadi branch again, then other employee said me that I had to submit a letter attached with aadhar card. I submitted then the employee told me that I'll get DD soon after getting approval from the main branch. And she take my phone number for informing me regarding this matter but I haven't recieved any DD nor a call.

Consumer complaints, I hope you'll definitely help me, because I need my money as soon as possible in this week. I need my money immediately for educational purpose. Please help me out soon.

I opened ICICI online bank account a year ago. But the ICICI bank wadi branch is far away from my house. So I tried to transfer my branch but I didn't recieved any response. After 11 month's I got a letter from ICICI Bank for online Kyc verification within one year before opening the account. They're saying one year but informed me regarding this before a month. I failed to do so, my bank account got close and I received a message regarding the same. Then I visited the ICICI bank wadi branch and I contacted with one of the employee, she told me that you'll get money via Demand Draft (DD) in about 1-2 months. I didn't received DD, so I visited the ICICI bank wadi branch again, then other employee said me that I had to submit a letter attached with aadhar card. I submitted then the employee told me that I'll get DD soon after getting approval from the main branch. And she take my phone number for informing me regarding this matter but I haven't recieved any DD nor a call.

Consumer complaints, I hope you'll definitely help me, because I need my money as soon as possible in this week. I need this money for educational purpose. Please help me out.

I have paid my Credit card dues on time, after that the auto debit is cancelled but still now my credit card statement is showing that I am charged with 1.2k and 250 gst fee.

I have never opted for auto debit it was there automatically. The great concern is I am not aware of that auto debit fail is a chargeable service. How they can deduct amount without prior info?? I want my money back.

From my icici bank account deducted Rs. 590.00
I don't know why. On 8 Dec. 2021.
This is this the first time that happened to me in last 3 yrs with icic bank.
Please refund my money ASAP.
Contact- +91-[protected]
Mail id- ashish.[protected]@gmail.com

Hi, ICICI bank,
I opted for auto debit of 103 rs from Amazon pay later, anyway auto debit fails due to insufficient balance. So they deducted 590 rs from my saving account.
I am a valuable customer of ICCI bank, having saving account permonth transaction is more than 1 Lakss + also I am having 2 credit card s of ICICI.
So please refund my charges.
Or else I have to closse al relationship with ICICI. Because to charge 590 rs for 103 rs its not fair.
Please refund my money

I have done trading in ICICI direct.com and Buy Order shares in ICICI direct portal. I have allocated fund to ICICI Direct from my linked saving accounts. Later Amount of Rs.1911.21 was deducted from my saving accounts.
Iam not understanding the reason behind my deductions. Please refund my deducted amount.

I have been using the ICICI Bank account for one month. The bank deducted 177 rupees from the account yesterday, what is the reason for the deduction.
I got a mail invoice, the mail subject ic like "GST Invoice For the Month of Nov - 2021 for xxxxx last four digits of my account".

Please help me to resolve the issue.

My self Nalinikanta Sahoo an SB account with ICICI BANK since 2009 that transforms to Cuttack Link road Odisha. I have never used ICICI Demat account but last 15days my account was debited DP Charges what ever a small amount deposited. A poor customer lost their hard work money. It's not injustice and strictly denied. Many customers also suffering same issue due to inefficient policy of ICICI BANK. Top level management also not taking care of the same issue that suffer many customers.

ICICI Direct is harassing by sending multiple promotion emails during night times and disturbing the sleep. The "unsubscribe" process is outrageously very complex. The "unsubscribe" button takes to its login page and asks to enter LoginId and Password. I don't remember registering for it. Through Forgot login Id tried retrieving login id using OTP. Haven't received the OTP. Initially thought SMS will take time. Tried email option it worked and sent the Login Id to email. That was the first time seeing such a Login Id format. Tried forgot password as the only option to unsubscribe is hidden inside login process. Now it asks to activate the account. This tells me that, they got the email id through some way and sending emails to forcefully create and activate the account. Here the pincode says Optional but if not entered, can not proceed. After activation, asks to reset the password. After resetting password and when tried to login with newly reset password, asks to update profile by re-entering mobile number, email id.. Blah.. Blah... Blah.. Now my patience is lost with sleepless night, have closed the window and searched if others face similar issues and resulted in this complaint. This is pure harassment. ICICI Direct should be sued.

My account was deducted by 590 Rs under following statement. I am not aware of why this deduction has been done. I need refund for this unauthorized transaction.

10-Nov : 590 rs : NACH_AD_RTN_CH RG~Of Bnk BFLo~02NOV21~8 833102~73370

I just noticed that my ICICI account is debited with amount of Rs.344.17 on the 26th Aug 2021 with transaction remarks: DMC/[protected] DP CHGS TILL JUL-2. I don't remember opening a Demat Account. I didn't received any SMS notification and was unaware of this deducted amount until now. I want my money refund.

In case if there is a Demat account opened, kindly close the account as I don't want to use it.