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3.3
Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 204

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L
Lakshit Garg
from Chennai, Tamil Nadu
Aug 27, 2021
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Icici bank has been deducting dp charges of 826 annually from my saving bank account which I recently got to know after seeing my statement . This demat account was opened without my consent during the saving bank account opening . I haven't made any transactions in any such account . To a surprise I don't even know the client ID and all . This is clearly hiding the details by the bank employees just to fulfill their targets .
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (465963) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    D
    dhivmaunik
    Aug 27, 2021
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    Address: plot no.9,10 paari street, koundanpalayam

    I have been charged 800 from my account for dmc dp charges.i was not notified or I am not informed about this.i am ex employee of icici.this charge is unacceptable and I want refund amount or where shall I complain about this
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (465961) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Reply
    dhivmaunik's [Complaint's author] reply, Aug 29, 2021
    your email id is showing as invalid
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      D
      dhivmaunik
      Aug 27, 2021
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      Address: plot no.9,10 paari street, koundanpalayam

      I was not informed about demat charge I am not using the account and never logged in but they have charged 800 rs. This is unacceptable and how can i get my amount back.
      ICICI Bank customer support has been notified about the posted complaint.
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        N
        nikchels
        Aug 27, 2021
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        Dear sir / madam,

        I recently opened my ICICI demat account.

        I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

        Dear sir / madam,

        I have purchased tataelxsi stocks from icici direct which was linked with my icici savings account.

        I have added funds from icici savings to direct (Demat account) and purchased the stock.

        I have seen the following transaction. Not sure why i have been charged or deducted the amount from my savings.

        The Statement reads as follows:
        EBA/NSE N 2021158/[protected]

        The amount deducted is Rs. 286.93 /-

        Please provide clarifications.

        Regards,
        Nikhil Anthony
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (463934) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          C
          CNmisra
          Aug 27, 2021
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          Address: BAHADURGARH HARAYAN 124507

          I am chandra narayan mishra, Rupees 826 has been deducted from my account as (Dmc/IN[protected] DP Chgs till JUL-21) on 27-Aug-2021. I have an salary account, I am not using this demat account & asked for stop this demat account but branch denys always,

          Icici representative asked me for damat that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici. When i created the demat account, i was not told about the dp charges,

          My icici account number is[protected] . This is completely unacceptable and please refund my amount. My phone number [protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 27, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Sep 04, 2021
          Updated by CNmisra           i have not got any assistance from icici bank
          View replies
          no support from icici bank till now
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            G
            [email protected]
            Aug 27, 2021
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            Address: Ganeshan Enclave,uma nagar,old town, anantapur, andhrapradesh-515001

            Hi Customer, your WalletAssist Plan will be renewed for another year. Membership fees of Rs 1899 will be charged on your ICICI Bank account as applicable - Team OneAssist
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              Suresh Bhargav
              Aug 27, 2021
              Resolved
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              Resolved

              I have a salary account with icici and never applied for demat account. However inr 550.67 has been deducted from my account as charges till July 21 no deduction msg on phone and no intimation from icici.
              I want my amount back. Please refund ASAP!
              Sep 29, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 28, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (465957) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Aamir Syed
                Aug 27, 2021
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                Balance showing negative

                In my bank statement it shows rs.8000,
                But i am not able to withdraw my money from atm or transfer online.

                It shows available balance as -16000

                I was planning to transfer the amount, and during that time it showed insufficient balance. And i check the site it shows
                Available balance 8000
                Total available balance -16000

                Also when I try to login from NetBanking it shows available...
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                S
                Sumit Chourasia2
                Aug 27, 2021
                Resolved
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                Resolved

                Dear ICICI, How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 500.67/- has been deducted from my account towards DP CHARGES TILL JUL-21 . You guys have mentioned clearly that there are no charges for demat account and it is absolutely free.

                Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe here or not.

                Need action on priority.

                Regards,
                Sumit kumar Chourasia
                Sep 28, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Aug 27, 2021
                Updated by Sumit Chourasia2                 Amount : rs 550.67
                Aug 27, 2021
                Updated by Sumit Chourasia2                 I have never done a single transaction from icici dmat account / icicidirect
                Verified Support
                Aug 28, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (465925) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  U
                  Urmila Bhatt
                  Aug 26, 2021
                  Resolved
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                  Resolved

                  I am URMILA BHATT. there is 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till July 2021) on 26-Aug-2021.

                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected]. This is completely unacceptable and please refund my amount. My phone number [protected].
                  Oct 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 28, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    Joe Nehem
                    Aug 26, 2021
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                    Address: ITPL, Bangalore

                    Hi There,

                    My name is Joseph Nehemiah. Having an ICICI accunt in ITPL Bangalore branch. I have been deducted an amount of Rs. 826 on 26th of August with the description note "DMC/[protected] DP CHGS TILL J".

                    Please describe on this unauthorized deduction of my money without my knowledge.

                    Please help on this request ASAP.

                    Thanks,
                    Joseph Nehemiah J
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (463086) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      V
                      vibhor bhargava
                      Aug 26, 2021
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                      They cut 826 rs from my account as dmc charges till july .i want my refund
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        SagarMegha
                        Aug 26, 2021
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                        I am Sagar Ashok Phalke, my account got debited by Rs.826 on26th August as dp chgs till July 21, this was due to ICICI DIRECT dmat account . I was not informed about this . I have not used any services for this . This is fraud. I want my money back...
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 28, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Sep 04, 2021
                        Updated by SagarMegha                         When will be my complaint resolved ...
                        I want my money back as soon as possible...
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                          E
                          Elvis patrick
                          from Bengaluru, Karnataka
                          Aug 26, 2021
                          Resolved
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                          Resolved

                          ICICI useless bank my amount is been deducted of Rs 200 from my icici bank acount i called in the eveing to check for the reson and the person put me on hold for 47min and one more adviser took over the call and without giveing me information she droped the call is this the way you people treat the cuatomers???? Useless ### bank is icici
                          My ac number ending : 1150
                          My register mobile number is [protected]
                          I really need an answer for this
                          Sep 30, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 28, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            shehzadkhan33
                            Aug 26, 2021
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                            Today I transferred 1, 599 Rs from paytm wallet to my ICICI mine account. it is a supposed to be a free account so why i got 1, 086 Rs charged out of nowhere? I didn't even get any notification about this charges. anyways what is this RTNCHG. please refund my money. im still a student. i really need that small saving.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              D
                              DJprita
                              Aug 26, 2021
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                              Myself Deepali Jadhav, I have been with ICICI bank since 2012. Every year sum of amount is deducted from my account without any alert message. I am not using any Demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. DMC/DP chgs till Mar-21 is shown in the statement. So please make sure to credit the amount which has been debited so far. Total amount is 5748.92/-
                              ICICI Bank customer support has been notified about the posted complaint.
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                                M
                                mittalshubham
                                from Delhi, Delhi
                                Aug 26, 2021
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                                Resolved

                                ICICI fastag not delivered after TAT

                                I registered for fastag on 6th August through icici fastag website. It was said that I would receive the tag within 7 days but it has not been dispatched yet. I thas not even been allotted yet because the fastag website does not show any serial number. I tried calling the helpdesk number 3 times in past 2 weeks and they alwasys say that it will be delivered in 2-3 days. When will I receive it?...
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                                anshulsharma01
                                Aug 26, 2021
                                Resolved
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                                Resolved

                                Excess amount deducted by ICICI for closure of loan account

                                Address: ICICI bank, cheeranjiv vihar, ghaziabad

                                Dear sir/ Madam,
                                Please find enclosed details of my loan a/c. As per detail shown in repayment schedule, we have closed my loan on dated 28.07.2021 by submitting a cheque of amount Rs. 25, 90, 219.36, but as per the statement, EMI of August month has been deducted from us, which is not right because I have closed my loan in the month of July.
                                Kindly, refund my amount and send the correct statement....
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                                M
                                manojshetty1222
                                Aug 26, 2021
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                                I am Manoj Kumar. 619.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL JUL-21) DP charges on 26/08/2021. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my registered mobile number. I need justice and refund immediately.
                                My A/C No:[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (463143) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  E
                                  ekta2809
                                  Aug 26, 2021
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                                  I am Ekta gupta. 619.00 Rupees has been deducted from my account as[protected] DP CHGS TILL JUL-21) DP charges on 26/08/2021. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction message to my registered mobile number. I need justice and refund immediately.
                                  My A/C No:[protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (463127) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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