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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 205

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B
Balaji000
Aug 21, 2021
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Sir My college fees 2400 i pay...Server problem...but my money is debited nu kaamikuthu sir
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (445448) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    [email protected]
    Aug 21, 2021
    Resolved
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    Resolved

    Meal card has expired, please renew a new meal card or give me customer care number for renewing new meal card

    My meal card has expired, renew a new one....
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    sumygautam81
    Aug 21, 2021
    Resolved
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    Resolved

    Address: New Delhi

    My account has been debited by Rs 25000/- for dr tran for funding and I never authorised this payment. I am one of the privileged customers of the bank and would like the amount back in my account balance asap.
    Sep 26, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 21, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444606) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      kavita MS
      from Bengaluru, Karnataka
      Aug 21, 2021
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      Address: Bangalore

      Hello,
      My account was debited twice for rs.1770 which i have not done to anybody.
      I didn't receive any otp.

      The code next to the transaction as a vsi .

      I have my facebook ad set up . but this amount has been deducted without my notice. I have already complained about Facebook support.
      someone unauthorized setup ads and the amount has been deducted.

      please find the transaction id and screenshot for the same.

      20 AUG[protected] INR is deducted Ref. Number : VSI/WWW FACEBOO/[protected]/[protected]

      20 AUG[protected] INR is deducted Ref. Number : VSI/WWW FACEBOO/[protected]/[protected]
      Sep 22, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 21, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444619) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Pijush Bal
        Aug 20, 2021
        Resolved
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        Resolved

        Address: Sevok road, Siliguri, Darjeeling, WB

        I received a sms that INR 999 debited from icici ac ending with 702 INFO VSI* RAZSony on 20Aug. 2022.

        Pls interven to revert the amount & stop this unauthorised transaction

        Regds,

        Pijush Bal
        [protected]
        +1 photos
        Sep 24, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 21, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          A
          Ashok280297
          Aug 20, 2021
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          Address: Vill+post Jalalpur, P.s. tekari dist-gaya

          An amount deducted from my bank more times in rs590
          Ashok kumar
          Ac:[protected]
          Ifsc - icic000

          Rs 3500 something has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk

          Let me know why you charging this amount from my account. What this is charge for?
          My account has been salary account
          .And not done any nach from my side
          So, how nach create and deduct balances from account, please check and refund my amount.
          Kindly refund my money otherwise i will file a compliant in consumer forum.
          Thanks & regards
          Ashok kumar
          Gaya bihar
          +1 photos
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
          Aug 23, 2021
          Updated by Ashok280297           Hello sir
          When my complain resolve please do fast
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            K
            KavithaSumma
            Aug 20, 2021
            Resolved
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            Resolved

            Auto deduction of money from my saving account

            Dear sir,
            A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned...
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            K
            kavitha marimuthu
            Aug 20, 2021
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            Resolved

            Dear sir,
            A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned authority look into this and release the money back to my account.
            +1 photos
            Sep 25, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444666) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              anki0893
              Aug 20, 2021
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              There have been 3 debit transactions from my account with ECSRTNCHGS 100821_sr7684201 transaction id .

              11 aug - 315.52 rs
              12- aug- 0.01 rs
              19 aug - 274.45

              I dont have any idea about from where and why this is happening.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442590) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                J
                [email protected]
                Aug 20, 2021
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                I also would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 11th dec.2019. Could you please assist me regarding this. Please find the attachment regarding the same.
                ICICI Bank customer support has been notified about the posted complaint.
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                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442266) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Satyaki Sana
                  Aug 20, 2021
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                  Today My Account got debited with 500 Rs as ECSRTNCHGS 050821_sr...GST .Please refund my amount and do needful.
                  Thanks & regrads
                  Satyaki Sana
                  ICICI Bank customer support has been notified about the posted complaint.
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                    S
                    Satyaki Sana
                    Aug 20, 2021
                    Resolved
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                    Resolved

                    I was supposed to pay my emi to HDB Financial loan on august 2nd, 2021 but the auto-debit never happened. After waiting for long, I transferred the emi amount manually on august 5th, 2021 to the respective HDB Financial loan account number. On august 5th 2021 I received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my HDB Financial loan on this and they have received the required emi amount. But I can see that inr 590 has been debited with the transaction code as 'ecsrtnchgs02082_sr[protected]' on august 5th, 2021.

                    None of the customer care numbers are working and i am unable to report this issue.

                    My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
                    Thanks & regrads
                    Satyaki Sana
                    Sep 22, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 20, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442271) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sunil yadav1991
                      Aug 20, 2021
                      Resolved
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                      Resolved

                      This is Sunil yadav having a account in ICICI bank from last 5 years. I have complaint so many times that my account is debited with rs826. My status is showing that my problem is resolved but nobody called me and my money is still not credited. This is a serious issue. Plz take it seriously otherwise I will have to take a serious action. Plz resolve it as soon as possible.
                      Sep 28, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 21, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444670) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        madhu suresh
                        from Pune, Maharashtra
                        Aug 19, 2021
                        Resolved
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                        Resolved

                        I transferred Rs XXXXX through IMPS on 19-Aug-2021 from ICICI A/C to Karnataka Bank

                        The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

                        But I got a message that said

                        "Dear Customer, IMPS Txn Ref[protected] for XXXX is timed out at Beneficiary Bank on 19-Aug-2021. Txn status will be updated by Bene Bank in 3 working days.."
                        Sep 28, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Aug 20, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442591) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Rajkumar Boddupalli
                          Aug 19, 2021
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                          Wrong entry of overlimit fee on my credit Card was charged

                          Address: ICICI Bank credit card

                          Hi ICICI Bank,

                          Ref :000VDaGH9E4KT4CU:Level1Complaint / Credit Card

                          I Rajkumar customer since 9+ years holding ac no 059*****1634, and using credit card no : 4375****1004 for long time till now there was no problem actually My credit card limit is 33k and i have always paid my Bills before due date till now no late payment. You can see my credit rating and u can confirm My history . Coming to the issue, I didn't...
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                          ammu amith
                          Aug 19, 2021
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                          I applied for a credit card with icici bank and it was rejected and i didnt receive any reason for that .my credit score is well above 800 and having a reputable profession and stable job.i need to know about the reason for rejection
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (439597) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            C
                            Chinmayee Dixit
                            Aug 19, 2021
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                            Address: ICICI Bank

                            I am Rabindranath Dixit. I have purchase a bond from icici Ashirwad Deep Discount Bond(option 1) in 1996, for 25 year. The purchase amount was 5120 and the maturity price is 200000lakh. When i claim for the redemption they said that they have not the authority to give my money.
                            My bondholder no. 1261-945.
                            Name: Rabindra Nath Dixit.
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (438991) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              D
                              Divya Murali
                              Aug 19, 2021
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                              Hi

                              Name : Divya D
                              Account number : [protected]
                              Contact no. [protected]
                              Email address - [protected]@gmail.com

                              We gave an account closure request on August 11th. They asked us to fill out all mandatory fields and again the same was done and the account closure form was sent back on 15th august. We were assured to get a reply by two working days but still we have not heard from them. Most important thing is Demat and the trading account was opened without our knowledge. We have not given any such request to open the demat account. So kindly close the account. Herewith i am attaching the account closure form for your reference.

                              Regards
                              Divya D
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                Sa vanjari
                                Aug 19, 2021
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                                Address: AT post kumbhari tal dist solapur

                                Dear sir,
                                I had work icicibank date of joining[protected] and last date[protected].name shrikrishna vanjari emp 432940.disgnation -(SHG) i need work experience letter

                                Regards
                                Shrikrishna vanjari
                                Mob [protected]
                                Add At post kumbhari, dist solapur (mh)
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Sa Vanjari,

                                We're sorry to hear about your concern. We have intimated the concerned officials in ICICI Bank to connect with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  Rawnac
                                  Aug 18, 2021
                                  Resolved
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                                  Resolved

                                  Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account.Yesterday 550.02 rupees was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .
                                  +2 photos
                                  Oct 4, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 20, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442270) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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