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3.3
Updated: Jun 2, 2026
Complaints 23783
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9475
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ICICI Bank reviews & complaints page 207

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P
Pawan Agrawal1
Aug 22, 2021
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I have Deep Discount Bonds. I want payment. Kindly advice me the procedure to get the payment. Also advice the Tax Liability. My email ID COOL.[protected]@REDIFFMAIL.COM
Regards
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (448859) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Anantharajk
    Aug 22, 2021
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    Address: 8/56 market street, Radhapuram, Tirunelveli

    Amount deducted from June GST invoice from 690 rupees in July and August 1st 590 deducted, please accept my request for refund amount in my account.
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (446841) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      abhishek41415
      Aug 21, 2021
      Resolved
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      My account has been deducted with INR 590 having the description "NACH_AD_RTN_CHRG~TPSLSIP~10AUG21~9f0610b " on 21st August but I don't have any SI link with my account. I am not getting any satisfactory reply from bank officials. I don't get any messages.
      Sep 22, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Aug 22, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (446836) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        B
        Balaji000
        Aug 21, 2021
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        Sir My college fees 2400 i pay...Server problem...but my money is debited nu kaamikuthu sir
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (445448) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          [email protected]
          Aug 21, 2021
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          Meal card has expired, please renew a new meal card or give me customer care number for renewing new meal card

          My meal card has expired, renew a new one....
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          sumygautam81
          Aug 21, 2021
          Resolved
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          Address: New Delhi

          My account has been debited by Rs 25000/- for dr tran for funding and I never authorised this payment. I am one of the privileged customers of the bank and would like the amount back in my account balance asap.
          Sep 26, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 21, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444606) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            K
            kavita MS
            from Bengaluru, Karnataka
            Aug 21, 2021
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            Address: Bangalore

            Hello,
            My account was debited twice for rs.1770 which i have not done to anybody.
            I didn't receive any otp.

            The code next to the transaction as a vsi .

            I have my facebook ad set up . but this amount has been deducted without my notice. I have already complained about Facebook support.
            someone unauthorized setup ads and the amount has been deducted.

            please find the transaction id and screenshot for the same.

            20 AUG[protected] INR is deducted Ref. Number : VSI/WWW FACEBOO/[protected]/[protected]

            20 AUG[protected] INR is deducted Ref. Number : VSI/WWW FACEBOO/[protected]/[protected]
            Sep 22, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Aug 21, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444619) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              P
              Pijush Bal
              Aug 20, 2021
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              Address: Sevok road, Siliguri, Darjeeling, WB

              I received a sms that INR 999 debited from icici ac ending with 702 INFO VSI* RAZSony on 20Aug. 2022.

              Pls interven to revert the amount & stop this unauthorised transaction

              Regds,

              Pijush Bal
              [protected]
              Sep 24, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Aug 21, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Ashok280297
                Aug 20, 2021
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                Address: Vill+post Jalalpur, P.s. tekari dist-gaya

                An amount deducted from my bank more times in rs590
                Ashok kumar
                Ac:[protected]
                Ifsc - icic000

                Rs 3500 something has been deducted from my account on[protected] against nach_ad_rtn_chrg~adbldesk

                Let me know why you charging this amount from my account. What this is charge for?
                My account has been salary account
                .And not done any nach from my side
                So, how nach create and deduct balances from account, please check and refund my amount.
                Kindly refund my money otherwise i will file a compliant in consumer forum.
                Thanks & regards
                Ashok kumar
                Gaya bihar
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Aug 21, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Aug 23, 2021
                Updated by Ashok280297                 Hello sir
                When my complain resolve please do fast
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                  K
                  KavithaSumma
                  Aug 20, 2021
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                  Resolved

                  Auto deduction of money from my saving account

                  Dear sir,
                  A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned...
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                  K
                  kavitha marimuthu
                  Aug 20, 2021
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                  Resolved

                  Dear sir,
                  A Withdrawal of INR 1899, has happened from my account on 18/8/2021 in the name of PPL/WPP_SR[protected]_ New Policy. I have not subscribed to any new policy nor they have given any policy related details at the time of account opening to me. It is unfortunate that ICICI is playing with customers money without getting any consent from them. Kindly cancel this policy. I have not authorised for any policy & I request the concerned authority look into this and release the money back to my account.
                  Sep 25, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 21, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444666) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    anki0893
                    Aug 20, 2021
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                    There have been 3 debit transactions from my account with ECSRTNCHGS 100821_sr7684201 transaction id .

                    11 aug - 315.52 rs
                    12- aug- 0.01 rs
                    19 aug - 274.45

                    I dont have any idea about from where and why this is happening.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442590) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      J
                      [email protected]
                      Aug 20, 2021
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                      I also would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 11th dec.2019. Could you please assist me regarding this. Please find the attachment regarding the same.
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442266) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Satyaki Sana
                        Aug 20, 2021
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                        Today My Account got debited with 500 Rs as ECSRTNCHGS 050821_sr...GST .Please refund my amount and do needful.
                        Thanks & regrads
                        Satyaki Sana
                        ICICI Bank customer support has been notified about the posted complaint.
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                          S
                          Satyaki Sana
                          Aug 20, 2021
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                          Resolved

                          I was supposed to pay my emi to HDB Financial loan on august 2nd, 2021 but the auto-debit never happened. After waiting for long, I transferred the emi amount manually on august 5th, 2021 to the respective HDB Financial loan account number. On august 5th 2021 I received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my HDB Financial loan on this and they have received the required emi amount. But I can see that inr 590 has been debited with the transaction code as 'ecsrtnchgs02082_sr[protected]' on august 5th, 2021.

                          None of the customer care numbers are working and i am unable to report this issue.

                          My Account got debited with 590 Rs as ECSRTNCHG.Please refund my amount and do needful.
                          Thanks & regrads
                          Satyaki Sana
                          Sep 22, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 20, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442271) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Sunil yadav1991
                            Aug 20, 2021
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                            Resolved

                            This is Sunil yadav having a account in ICICI bank from last 5 years. I have complaint so many times that my account is debited with rs826. My status is showing that my problem is resolved but nobody called me and my money is still not credited. This is a serious issue. Plz take it seriously otherwise I will have to take a serious action. Plz resolve it as soon as possible.
                            Sep 28, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 21, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (444670) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              madhu suresh
                              from Pune, Maharashtra
                              Aug 19, 2021
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                              Resolved

                              I transferred Rs XXXXX through IMPS on 19-Aug-2021 from ICICI A/C to Karnataka Bank

                              The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

                              But I got a message that said

                              "Dear Customer, IMPS Txn Ref[protected] for XXXX is timed out at Beneficiary Bank on 19-Aug-2021. Txn status will be updated by Bene Bank in 3 working days.."
                              Sep 28, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 20, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (442591) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Rajkumar Boddupalli
                                Aug 19, 2021
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                                Wrong entry of overlimit fee on my credit Card was charged

                                Address: ICICI Bank credit card

                                Hi ICICI Bank,

                                Ref :000VDaGH9E4KT4CU:Level1Complaint / Credit Card

                                I Rajkumar customer since 9+ years holding ac no 059*****1634, and using credit card no : 4375****1004 for long time till now there was no problem actually My credit card limit is 33k and i have always paid my Bills before due date till now no late payment. You can see my credit rating and u can confirm My history . Coming to the issue, I didn't...
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                                ammu amith
                                Aug 19, 2021
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                                I applied for a credit card with icici bank and it was rejected and i didnt receive any reason for that .my credit score is well above 800 and having a reputable profession and stable job.i need to know about the reason for rejection
                                ICICI Bank customer support has been notified about the posted complaint.
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                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (439597) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  C
                                  Chinmayee Dixit
                                  Aug 19, 2021
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                                  Address: ICICI Bank

                                  I am Rabindranath Dixit. I have purchase a bond from icici Ashirwad Deep Discount Bond(option 1) in 1996, for 25 year. The purchase amount was 5120 and the maturity price is 200000lakh. When i claim for the redemption they said that they have not the authority to give my money.
                                  My bondholder no. 1261-945.
                                  Name: Rabindra Nath Dixit.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (438991) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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