ICICI Bank Complaints & Reviews

I have an account in ICICI bank with Account no.[protected]. Yesterday on a date - 09-Aug-2021, one transaction had done without my concern from my account, details are - IIN/I-Debit/CCAVENUE/[protected]/122 and amount 1, 000.00. I need my money back.
My Address- Moabund tea estate, Jorhat Assam (785616)
Contact no. - [protected]

I had applied for Zomato IPO against application number LK[protected] through Zerodha using ICICI UPI payment and was informed on 22-July that I have not received the IPO allocation. But I have still not received the refund of Rs. 29, 640 in my ICICI bank account even after 3 weeks. Zomato confirmed they have released the amount long back but there is no response from ICICI bank on the refund despite several reminders. This holding of funds is completely unacceptable on bank's part. Please help get me expedite the refund of Rs. 29, 640.

Shweta Devendra Malekar
E-mail: [protected]@hotmail.com

So I applied for this credit card and after my successful KYC verification a person came to my home address for verification he said you will get card in 2 days and on same day I received call from bank she again asked for all details my office address employee ID told me to send email from my office email id to bank which is not allowed by any company to send emails to external network. And I asked her twice do I need to send email from my personal id or office id so she said through office email id and I even have call recording. So I just did research on net and one user said you should mail office details application number through your personal email id. So clearly they give false information mis guide customer while processing there application and I'm pretty sure they rejected my application on basis of this because I did not send them mail using my office mail ID I even asked my HR about this and got the same reply from here.

Today at 5pm, an unauthorised transaction of 10000 rupees has been done.

Transaction id - SB498800
Transaction description - Rev/Ach PM
KISAN

Hi Team,
Please note that due to health reasons I was not able to pay the credit card bill on 2.8.2021, I was charged with late fees of 590. I always made sure to pay the bill on time. This time I was not able to do. I contacted customer care through email. But I received response not possible to reverse.
I had been holding the salary account with this icici bank for a long time. If possible response is not there I have to close credit card because it is pain when customer relationship is not given importance

I HAVE PURCHASE ICICI ASHIRWAD DEEP DISCOUNT BOND IN 15TH JULY 1996 BONDHOLDER NO. 1345- 094 CERTIFICATE NO. 343743

DATE OF REDEMPTION 15.07.2021

REDEMPTION AMOUNT RS. 2, 00, 000.00

BOND HOLDER - SAROJ SAINI
W/O - SHYAM BIR SINGH SAINI
MOB NO. [protected]
EMAIL- shyamvir.[protected]@divyayoga.com

You are requested to send redemption amount through demand draft at the earliest.

I HAVE PURCHASE ICICI ASHIRWAD DEEP DISCOUNT BOND IN 15TH JULY 1996 BONDHOLDER NO. 1345- 095 CERTIFICATE NO. 343744

DATE OF REDEMPTION 15.07.2021

REDEMPTION AMOUNT RS. 2, 00, 000.00

BOND HOLDER - SHYAM BIR SINGH SAINI
MOB NO. [protected]
EMAIL- shyamvir.[protected]@divyayoga.com

You are requested to send redemption amount through demand draft at the earliest....

This morning some fraud transaction took place from my account and 999 rs debited. The transaction msg showed vsi/amazon stan. I Immediately after that I blocked my account. Now my debit card is blocked, so I can't do phone banking or internet banking.

I wanted to confirm when that 999 rs will be reversed to my account? I saw many other people complained the same with icici bank debit card, with exactly same msg.

Hi Team,

I am unable to do online transactions from my icici debit card. Every time i try to make a transaction I get the below error.

“For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card/login has been blocked for online transactions at Verified By Visa merchants.
To Unblock your card, please contact ICICI Bank Customer Care.
To complete this purchase using another form of payment, click 'Continue' “
When I called the customer care and provided the debit card number an automated message said that the card is not blocked. Also, in the icici app it says the card is not blocked.
But still I am getting the above message.

I received icici bank gift card visa for the amount of rs.5000/- the card no is[protected] but the card is not activated and not working in any outlet i compliant to customer care several times but there is no resposible answer from icici bank side at present the gift card is expired so please reactivate my gift card immedietly

Amount of ₹84 was deducted from my account today morning towards VSI*Amazon Prime. I am not even an Amazon Prime customer nor I have up my Account details as such that money will be directly debited. There was no OTP sent for this. Kindly look into this and get back to me.

I have paid 100 RS to my SBI credit card from my ICICI current account[protected] amount was deducted but not credited to my SBI account transaction number is[protected].
Please help

New Calls from Service payment service number

I received the new amazon icici credit card on July 1st 2021. 24th day on receiving the card, ie; on July 23rd, I am charged with a late payment fee of Rs. 750.

I clear all my bills on the end of the month; and since this was a new card I never anticipated this from the card company.

With reference to captioned subject, I Ms. Ayushi Mayank Mehta had opened the Bank account which is account January 2021 in your Kandivali West Bank through online portal with the help of your Executive (Privilege Banker- as per details given by on Card). While opening the account, I was made aware that, to maintain 0 minimum balance, I need to avail FD facility amounting to INR 10000, Further no doing any KYC as the Account was opened on the Spot by her. However, trusting your executive and bank policy immediately I had availed the said credit facility.

After few months/days I had checked the said account and was taken a back to see the different debited amounts from the account without any intimation on registered contact number and email id

To knowledge myself about the debit transactions, I had visited to Kandivali West Branch SV road expecting genuine help. However, Branch Manager and His/her executive was informal and having no sense of customer communication ethics and bank Policy as well


I was been there in branch for more than 2 hrs, but no positive resolution was given. With highly disappointed I left the branch and called customer Service again hoping for the help

However, my hope towards the bank went in vain, after speaking to more than 15 executives over the calls. Every executive without my permission cancelled the call or put on hold or kept the call on without any resolution and Fake promise to forward the call to seniors.


I had repeatedly requested for refund and closed the account/FD but its seems your Bank executives are turn out to be deaf and has clear intentions to extort the customer’s money in the name of Bank charges towards AMB

Such kind of acts clearly shows that, your Bank indirectly accepting the mistake and misrepresentation of policies to the customers. Also failed towards the customer Service.

I request you to take Legal actions on the Executives. Also to refund the 3200 /- and clear my FD with immediate Effect with no further Deductions which is showing on lien

I hope For the Positivity and shall not be forced to upload the acts of ICICI BANK over the social Media along with the other instances

Today deposited amount in icici bank thru cash deposit machine, first 3100 got counted and the balance cash got returned and again added the rejected cash into machine and pressed continue button that time machine got stucked and immediately showed unable to process the transaction. Nothing credited in my account nor returned my cash. It got stucked totally.

I am icici account holder, April'21 month my account got deducted as "CashTxnChgs & CashDep Chgs Branch-Apr21+GST" charges for 4 times,

13 May'21 - rs 526.10(CashDep Chgs 01-30APR21+GST)
19 May'21 - rs 0.01(CashTxnChgs-Branch-Apr21+GST)
30 May'21 - rs 50.78(CashTxnChgs-Branch-Apr21+GST)
4 Aug'21 - rs 22.21(CashTxnChgs-Branch-Apr21+GST)

I didn't receive any message or alert from you. I came...

I noticed unauthorised transaction on my debit card and reported the same to ICICI customer care on June 24th 2021. I was advised to block my account and was issued a service request number SR[protected] and requested to send three documents.

I emailed the three documents (Transaction dispute form, debit card scan and passport scan) on the same day. However, I am yet to receive any follow-up or update on the issue.

I am currently in Europe for masters degree studies and am not able to visit india due to covid related travel challenges. My account is blocked & will remain blocked until I reach India and am able to collect a new debit card. Until then, I am unable to deposit or withdraw funds but the bank is charging me for non-maintenance of MAB.

Requesting for the following actions to resolve my complaint:
1. Update on SR[protected]
2. Waive all MAB charges until this is resolved & my account is un-blocked.

I can be reached via my registered email address ([protected]@gmail.com). My registered mobile number is an Indian number & is inactive here.

I'm received TM-ICICIB:
Dear Customer, transaction of INR 1, 36, 350.00 on ICICI Bank Credit Card XX0009 is withheld due to security reasons. Please call our Customer Care... Please help me

I would like to bring it to your notice that, the amount of rs 999. 00/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 7th july, 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Please resolve this as soon as possible.