ICICI Bank Complaints & Reviews

My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

DMC/IN[protected] DP CHGS TILL JUN-21

This is outright FRAUD from ICICI Bank.

ICICI Bank customer support has been notified about the posted complaint.

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Address: Bhilai

I am using icici account and rs 826/-deducted from my account as (Dmc/in dp chgs till Jun 21 on 27-July-21. I have never used my demat account till now. They told me by the icici representative that it is free of...

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378694) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My Account[protected] has been debited with 480 rupees saying DMC DP CHGS TILL JUN-21. But I never used a Demat account of ICICI bank.
Please close the Demat account and refund the amount deducted.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378603) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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My name is Sai Ravi Teja Bavirisetti and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
Please help me in closing this Demat account and refund my money.

ICICI Bank customer support has been notified about the posted complaint.

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R

rrsinha6

Aug 28, 2021

DMC/IN[protected] DP C
HGS TILL JUL-21

My name is Rajiv Ranjan, my ICICI account got debited Rs 295 without any message of deduction. When I called customer care they told me it is related to the Demat account. I have already paid my Demat account charges in May. But still, my account got deducted with Rs. 295.
Please help me with the refund.

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A

Abhas Ranjan

Oct 28, 2021

My name is Abhas Ranjan and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
Please help me in closing this Demat account and refund my money.

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Address: Pune, PCMC

I have a demat account in icici bank for more than 2 years now. Today when i checked my bank transactions and i found that there is one debit transaction DMC/IN [protected] DPC HGS till Jun '21 — Rs 826/- (date 27 July 2021). when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my deducted amount. My phone number is [protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376253) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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swapnil asanekar's [Complaint's author] reply, Aug 1, 2021

Kindly send mail id, as above message mail id is protected, kind message me mail id on my registered mobile number 9421174051 or email me on [email protected].

swapnil asanekar's [Complaint's author] reply, Aug 5, 2021

Please confirm mail id

swapnil asanekar's [Complaint's author] reply, Sep 3, 2021

Still complaint is not resolved and your mail id is protected.
So please confirm your email once again

S

swapnil asanekar

Aug 6, 2021

Still complaint is not resolved

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Address: PUNE

Sir,
I have invested rs. 52, 000.00 in sovereign gold bonds scheme 2016-17. My certificate no. Is [SGB[protected] - [protected]] under investor id[[protected]]. The date of issue was 08.02.2016. I am eligible for interest on above gold bond . My account number is in your icici bank pune satara road branch at Pune. The same interest has not yet received. The branch bank officers are not responding on this issue and ask to contact through customer care. Please do the needful to get my due interest.
Thanking you sir

Yours faithfully
Mrs.Vaishali Shingade

Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376262) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I had raised a FASTag request on 7th Jul which I never received.

I called the customer care[protected] on 15th Jul and was told that it will be delivered in 4-5 days.

I called again the customer care on 27th Jul and was told that it will be delivered in 72 hours. I was told that the Blue Dart courier number will be shared in 24 hours...Still NO UPDATE......

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Address: 36 2nd floor, Royal Residency Chajju majra road, Sec127 (140301)

My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement but usually as you ever provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
Regards [protected]

Aug 28, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 28, 2021

Updated by Lukys My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement but usually as you ever provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
Regards [protected]

Verified Support

Jul 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Gujarat, welhome, versamedi, anjar

While opening my salary account the bank officials opened 3 in 1 account so demat account created without informing me later they also denied to deactivate my demat account by saying that they don't deduct money unless I use it. They deducted amount of 68.83 rs on July 27, 2021 from my bank account as DMC/IN(demat account no) /DP CHGS till jun-21. But I never used DEMAT account. And the customer service is not responding in a helpful way.

Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376390) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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1) Representatives doesn't understand what I am saying. How dumb people! Totally dissatisfied
2) They do not concentrate on my words. Ask me for repetition several times. Told my query 4 times
3) I try many times to contact ICICI Customer Care Number[protected]
4) This call charges 2.5paise per second. How costly!
5) Representative asked me to direct me to Credit Card Department and wait for some time. I replied with Ok. Instead of directing call to another department they cut the call.
6) Overall service of this number is rated 4 out of 10

Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376397) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have ordered 2 products from Amazon i.e. Neutrogena deep clean foaming cleanser for normal to oily skin, 100g and Maybelline New York instant age rewind concealer, light, 6g. Which I've cancelled but amazon had deducted my amount but when I asked the customer service of Amazon, they said that they didn't recieve the amount from the bank and told me to contact to the bank. It's been more than 10 days and I haven't received the amount yet. I've Ordered this product on 17th of July and I was supposed to get my Refund by 26th of July. This is the Order Number[protected] and the Reference Number is- 74332741202120156011129. Amazon have not received the fund from the bank.

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Aug 28, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 28, 2021

Updated by hannah13 I have ordered 2 products from Amazon i.e. Neutrogena deep clean foaming cleanser for normal to oily skin, 100g and Maybelline New York instant age rewind concealer, light, 6g. Which I've cancelled but amazon had deducted my amount but when I asked the customer service of Amazon, they said that they didn't recieve the amount from the bank and told me to contact to the bank. It's been more than 10 days and I haven't received the amount yet. I've Ordered this product on 17th of July and I was supposed to get my Refund by 26th of July. This is the Order Number[protected] and the Reference Number is- 74332741202120156011129. Amazon have not received the fund from the bank. The amount I paid was Rs. 474 for both of the product.

Verified Support

Jul 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376404) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Icici bank as I can see that u have charged Rs826 from my account as chgs Or dp charges but i never did this type of activity. So plz refund my money as soon as possible otherwise I have to take some immediate action against you...

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374957) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Gunupur Odisha

Hello sir I got a message that if I open icici direct demeat account I will get 500rs Flipkart gift card I opened account and thay said for trade and I traded till now I not received my gift card

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I have Credit Card of ICICI Bank with acct number linked to [protected]. On 23 July 2021 i got notification of payment Amount Rs. 4256 which was not done my me and even i have never used this card. Still it got charged. Kindly do the needful and resolve this issue.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374986) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Madhuri. ₹ 826/- has been deducted from my account as on 27 Jul 2021

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also I did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When I created the demat account, I was not told about the dp charges, it was told me by the icici representative...

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Yesterday I have checked by bank balance suddenly I got shocked 826 rupees deducted not even a msg came to me.. but the money only deducted. Even i don't open any demat account on icici why you guys deducting money? I want my money back

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374983) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Madhuri. ₹ 826/- has been deducted from my account as on 27 Jul 2021

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also I did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When I created the demat account, I was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount. My phone number is [protected].

Regards,
Madhuri.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374976) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hyderabad

ICICI bank has deducted a sum of 826 rupees from my account without any intimation and i see the transaction remark as DMC/IN[protected] DP CHGS TILL JUN-21

Transaction Remark : DMC/IN[protected] DP CHGS TILL JUN-21
Amount : 826.00

ICICI bank is already deducted their charges while doing monthly SIP and not sure why you are deducting this additionally which was never discussed or mentioned by bank.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374967) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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S

Sudheer5607

Jul 30, 2021

I don't see your email id correct in your message.
You have my mail id. pl reach out to me if you cannot share your email id.

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S

Sudheer5607

Aug 3, 2021

Dear ICICIC team,

i have not heard anything on this here.

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Sudheer5607's [Complaint's author] reply, Aug 3, 2021

Does this Site help the consumers or just link it to the concerned bank customer care.
we need this site's consumer desk to look into the matter as the bank does not give right response.

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I am Ayush sudhir singla. 398.48 Rupees has been deducted from my savings account as DP CHGS TILL JUN-21) DP charges on 27/07/2015.

I have never activated and used my Demat account till now. I haven't received any deduction message to my mobile.
I want my money back immediately.My Account Number is[protected].

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374958) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Nagpur

Hi Team,

This ridiculous in world of digital and transparency.
There are unnecessary deductions shown up into my accounts and the one I am more concerned about is of Rs. 826.00. If you have deducted this money why there was no message for this. I came to know only when I checked my statements.
I want immediate action here, if not I will escalate to higher level and can take pull this to court if required.
27/07/2021 DMC/IN[protected] DP CHGS TILL JUN-21 Dr. 826.00
28/07/2021 EBA/NSDL CDSL Chg_270721/[protected] Dr. 4.52
28/07/2021 EBA/NSDL CDSL Chg_270721/[protected] Dr. 0.80

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374953) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 214

Fraud :: Unauthorized Debit of Demat Account Charges

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Reg DMC DP charges

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Charges - Dmc dp

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Dmc dp chgs till june-21

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DP Charges by ICICI Bank without any information

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Sovereign gold bonds scheme 2016-17-interest not recd yet

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FASTag not delivered after 21 days

Loan Statement

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Money deduction without any notification or confirmation

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So bad Customer Care Service

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Refund initiated by Amazon but still not received the amount

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Chgs charges

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500rs Flipkart gift card not received

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Amount charged incorrectly

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DMC charges deduction pls refund my money

DP charges for demat account opening

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DMC charges deduction

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DP Charges deducted without any information to me

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Unwanted transaction debited from my savings account

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Deductions by illegal means

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