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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
Complaints 23755
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ICICI Bank reviews & complaints page 214

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S
SyedMubazeer
Jul 30, 2021
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Address: Dec allipuram, Dec allipuram, Beside brindavn gardens , 4th mile , allipuram , Nellore

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX008 on 30-Jul-21. Info: VSI*AMAZON ST. The Available Balance is INR Xxxx.02. Call on 18002662 for dispute or SMS BLOCK 008 to [protected] ...i got this message suddenly and my account debited rupees 999...i want refund
Sep 2, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (388740) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    go with irfan
    Jul 29, 2021
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    Address: Jaipur

    Dear Sir,
    Greetings!
    I have been charged rupees 588.82 for "Expression Debit" card which I am sure I never applied. The money was debited from my account without my consent or confirmation. There is no option for cancelling the above mentioned "Expression Debit" and I am not in the need for another debit card since the current one is working fine.
    My account Number and details are as follows:
    Account Number:[protected]
    Phone number: [protected]
    Requesting an urgent assistance in this matter and refund my deducted amount.
    Regards,
    IRFAN KHAN
    ICICI Bank customer support has been notified about the posted complaint.
    I want refund as soon as possible otherwise I don't need this kind of bank account.

    Cancel to expression debit card - Comment #3868993 - Image #0
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (382315) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Mohamed Shaliq Aliyar
      Jul 29, 2021
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      Address: Theni

      Hi Team ICICI,

      Account Number :[protected]
      Got deducted Rs. 257 as a total from account against transaction [protected] DP CHGS TILL JUN-21.
      But it was clearly told that no AMC and I didn't activate Demat at all.
      I need my money back. I'm asking vary patiently.

      Regards
      Mohammed shaliq
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385620) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        K
        Kalpana Chouksey
        Jul 29, 2021
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        I opened the account in icici in july and they dedu 177rs as Dcardfee without informing me neither by email or sms. This is really disappointing and fraud activity of stealing the money of customer with letting them know the real reason. I want my unnecessary deducted money back into my account asap.
        Kindly respond and resolve my concern.
        ICICI Bank customer support has been notified about the posted complaint.
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          Naraknas
          Jul 29, 2021
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          Dear sir,
          I am able to login into my icici direct trading account for the past two days. I lost two trading days and the money invested by me is at stake. Please arrange to do the needful immediately.
          Thanks
          N.S.Sankaran
          [protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            R
            Rajkumar Boddupalli
            Jul 29, 2021
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            2 Unauthorised transactions rs 10000 done on my Lost debit Card

            Address: SRI SAI BABA SERVICE STATION HYDERABAD

            Hi ICICI Manager
            Regarding fraud on 2 unauthorised transactions done on my Lost debit Card, on June 25th 2021 Friday 7:44 pm, i got 2 unauthorised txns debiting Rs 5000 and Rs 5000 from my account *********1634, then I came to know that I lost my debit Card where my last transaction was done**SHCNQ833** Machine on June 24th . Then I called CC and informed the Incident, they raised complaint thru SR[protected] and they said txns were...
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            Sharath Chandra Reddy
            Jul 29, 2021
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            I see a debit transaction for 'DCardfee4937JUL21-JUN22+GST' in my savings account. Rs. 487.50 is deducted.

            I am not aware what type of charges are these.
            They never informed me regarding these charges either by email or by letter.

            I want my money to be credited in my a/c which they have deducted from my a/c.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (379780) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              BASAVARAJU Ramaiah
              from Bengaluru, Karnataka
              Jul 29, 2021
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              Address: Bangalore

              Dear Sir,
              I have been debited Rs.826.00 with the description:
              DMC/IN[protected] DP CHGS TILL JUN-21

              When I approached icici direct executive to close my DP account (over 10 years ago), he did not close my account, and he assured me that there is no maintenance changes, if the investment is less than 2 lakh rupees.

              Please review my account and reverse the charges. I hope there is no investment in my icici direct account.

              And please let me know the procedure to close the account officially. You can call me on +91-99XXXXXX06.

              Regards,
              Basavaraju
              ICICI Bank customer support has been notified about the posted complaint.
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                Gurmeet_2307
                Jul 29, 2021
                Resolved
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                Hi Team,

                My name is Gurmeet, I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 4/21 .

                I would need a new card but the problem is that I don't have my old phone number active to apply which I gave during the card issue time .I am also unable to reach help desk and unable to login to portal (showing card invalid status), can you assist me.

                Every month during salary credit 500 rs is automatically being deducted for food card so please help
                Aug 29, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 29, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (380056) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  V
                  Vinay.sparks
                  Jul 29, 2021
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                  I am VINAY 826.00 Rupees has been deducted from my account as [DMC/IN[protected]] DP CHGS TILL JUN-21 DP charges on 27/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                  My Account Number is[[protected]].
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378877) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    harshitadave
                    Jul 29, 2021
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                    Dear ICICI, I was told that there is no monthly and yearly charges for my demat account as i was a icic employee but I could see that RS 826 has been deducted on [protected] DP CHGS TILL June 21on 29/7/2021 transaction, can you please clarify and come to know all your customers suffering same problem?
                    And you should send SMS before take any decision.
                    Aug 31, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 31, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385607) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      S
                      Sudha Ram
                      Jul 29, 2021
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                      I am holding icici account for almost 5 years.nowadays I have noticed that my amount has been debited for "MAB CHG" and "POSDEC CHG".It was almost Rs.900 in last 3 months.
                      I was doing all bank transaction in icici bank, but looks I need to check for alternative and close the account.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378586) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Nitheesh Krishna
                        Jul 28, 2021
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                        Resolved

                        I never use demat account of ICICI and i have not seen any charges for demat account but they charged me Rs.304.58. This is worst experience with icici bank. I have lost all the trust on these private banks
                        +1 photos
                        Sep 2, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 31, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385584) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Gana Desale
                          Jul 28, 2021
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                          Address: Savarkar Vasahat Nagar ,Malegaon Road ,Nandgaon 423106
                          Website: www.icicibank.com

                          Rupees 481.83 has been deducted my account as (DMC/IN[protected] DP CHGS TILL JUN21 on 27July 2021.
                          When i created the demat account, i was not told about the dp charges, it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected].If any charges atleast deduction message should be from you but no any message from you it's not acceptable.. Please do needful .
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378591) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Nataraj2016
                            from Bengaluru, Karnataka
                            Jul 28, 2021
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                            Fraud :: Unauthorized Debit of Demat Account Charges

                            My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

                            DMC/IN[protected] DP CHGS TILL JUN-21

                            This is outright FRAUD from ICICI Direct....
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                            Nataraj2016
                            from Bengaluru, Karnataka
                            Jul 28, 2021
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                            My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

                            DMC/IN[protected] DP CHGS TILL JUN-21

                            This is outright FRAUD from ICICI Bank.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              sumit2020sen
                              Jul 28, 2021
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                              Address: Bhilai

                              I am using icici account and rs 826/-deducted from my account as (Dmc/in dp chgs till Jun 21 on 27-July-21. I have never used my demat account till now. They told me by the icici representative that it is free of...
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378694) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Ravi Teja195
                                Jul 28, 2021
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                                My Account[protected] has been debited with 480 rupees saying DMC DP CHGS TILL JUN-21. But I never used a Demat account of ICICI bank.
                                Please close the Demat account and refund the amount deducted.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378603) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Ravi Teja195
                                  Jul 28, 2021
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                                  My name is Sai Ravi Teja Bavirisetti and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
                                  Please help me in closing this Demat account and refund my money.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  DMC/IN[protected] DP C
                                  HGS TILL JUL-21

                                  My name is Rajiv Ranjan, my ICICI account got debited Rs 295 without any message of deduction. When I called customer care they told me it is related to the Demat account. I have already paid my Demat account charges in May. But still, my account got deducted with Rs. 295.
                                  Please help me with the refund.
                                  My name is Abhas Ranjan and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
                                  Please help me in closing this Demat account and refund my money.
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                                    S
                                    swapnil asanekar
                                    Jul 28, 2021
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                                    Address: Pune, PCMC

                                    I have a demat account in icici bank for more than 2 years now. Today when i checked my bank transactions and i found that there is one debit transaction DMC/IN [protected] DPC HGS till Jun '21 — Rs 826/- (date 27 July 2021). when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my deducted amount. My phone number is [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376253) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    swapnil asanekar's [Complaint's author] reply, Aug 1, 2021
                                    Kindly send mail id, as above message mail id is protected, kind message me mail id on my registered mobile number 9421174051 or email me on [email protected].
                                    swapnil asanekar's [Complaint's author] reply, Aug 5, 2021
                                    Please confirm mail id
                                    swapnil asanekar's [Complaint's author] reply, Sep 3, 2021
                                    Still complaint is not resolved and your mail id is protected.
                                    So please confirm your email once again
                                    Still complaint is not resolved
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