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3.3
Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 215

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N
Naraknas
Jul 29, 2021
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Dear sir,
I am able to login into my icici direct trading account for the past two days. I lost two trading days and the money invested by me is at stake. Please arrange to do the needful immediately.
Thanks
N.S.Sankaran
[protected]
ICICI Bank customer support has been notified about the posted complaint.
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    R
    Rajkumar Boddupalli
    Jul 29, 2021
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    2 Unauthorised transactions rs 10000 done on my Lost debit Card

    Address: SRI SAI BABA SERVICE STATION HYDERABAD

    Hi ICICI Manager
    Regarding fraud on 2 unauthorised transactions done on my Lost debit Card, on June 25th 2021 Friday 7:44 pm, i got 2 unauthorised txns debiting Rs 5000 and Rs 5000 from my account *********1634, then I came to know that I lost my debit Card where my last transaction was done**SHCNQ833** Machine on June 24th . Then I called CC and informed the Incident, they raised complaint thru SR[protected] and they said txns were...
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    Sharath Chandra Reddy
    Jul 29, 2021
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    I see a debit transaction for 'DCardfee4937JUL21-JUN22+GST' in my savings account. Rs. 487.50 is deducted.

    I am not aware what type of charges are these.
    They never informed me regarding these charges either by email or by letter.

    I want my money to be credited in my a/c which they have deducted from my a/c.
    ICICI Bank customer support has been notified about the posted complaint.
    View replies
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (379780) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      BASAVARAJU Ramaiah
      from Bengaluru, Karnataka
      Jul 29, 2021
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      Address: Bangalore

      Dear Sir,
      I have been debited Rs.826.00 with the description:
      DMC/IN[protected] DP CHGS TILL JUN-21

      When I approached icici direct executive to close my DP account (over 10 years ago), he did not close my account, and he assured me that there is no maintenance changes, if the investment is less than 2 lakh rupees.

      Please review my account and reverse the charges. I hope there is no investment in my icici direct account.

      And please let me know the procedure to close the account officially. You can call me on +91-99XXXXXX06.

      Regards,
      Basavaraju
      ICICI Bank customer support has been notified about the posted complaint.
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        G
        Gurmeet_2307
        Jul 29, 2021
        Resolved
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        Resolved

        Hi Team,

        My name is Gurmeet, I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 4/21 .

        I would need a new card but the problem is that I don't have my old phone number active to apply which I gave during the card issue time .I am also unable to reach help desk and unable to login to portal (showing card invalid status), can you assist me.

        Every month during salary credit 500 rs is automatically being deducted for food card so please help
        Aug 29, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 29, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (380056) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          V
          Vinay.sparks
          Jul 29, 2021
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          I am VINAY 826.00 Rupees has been deducted from my account as [DMC/IN[protected]] DP CHGS TILL JUN-21 DP charges on 27/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
          My Account Number is[[protected]].
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378877) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            H
            harshitadave
            Jul 29, 2021
            Resolved
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            Resolved

            Dear ICICI, I was told that there is no monthly and yearly charges for my demat account as i was a icic employee but I could see that RS 826 has been deducted on [protected] DP CHGS TILL June 21on 29/7/2021 transaction, can you please clarify and come to know all your customers suffering same problem?
            And you should send SMS before take any decision.
            Aug 31, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 31, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385607) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Sudha Ram
              Jul 29, 2021
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              I am holding icici account for almost 5 years.nowadays I have noticed that my amount has been debited for "MAB CHG" and "POSDEC CHG".It was almost Rs.900 in last 3 months.
              I was doing all bank transaction in icici bank, but looks I need to check for alternative and close the account.
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378586) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                Nitheesh Krishna
                Jul 28, 2021
                Resolved
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                Resolved

                I never use demat account of ICICI and i have not seen any charges for demat account but they charged me Rs.304.58. This is worst experience with icici bank. I have lost all the trust on these private banks
                Sep 2, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 31, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385584) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  G
                  Gana Desale
                  Jul 28, 2021
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                  Address: Savarkar Vasahat Nagar ,Malegaon Road ,Nandgaon 423106
                  Website: www.icicibank.com

                  Rupees 481.83 has been deducted my account as (DMC/IN[protected] DP CHGS TILL JUN21 on 27July 2021.
                  When i created the demat account, i was not told about the dp charges, it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected].If any charges atleast deduction message should be from you but no any message from you it's not acceptable.. Please do needful .
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378591) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    N
                    Nataraj2016
                    from Bengaluru, Karnataka
                    Jul 28, 2021
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                    Fraud :: Unauthorized Debit of Demat Account Charges

                    My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

                    DMC/IN[protected] DP CHGS TILL JUN-21

                    This is outright FRAUD from ICICI Direct....
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                    N
                    Nataraj2016
                    from Bengaluru, Karnataka
                    Jul 28, 2021
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                    My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

                    DMC/IN[protected] DP CHGS TILL JUN-21

                    This is outright FRAUD from ICICI Bank.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      sumit2020sen
                      Jul 28, 2021
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                      Address: Bhilai

                      I am using icici account and rs 826/-deducted from my account as (Dmc/in dp chgs till Jun 21 on 27-July-21. I have never used my demat account till now. They told me by the icici representative that it is free of...
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378694) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Ravi Teja195
                        Jul 28, 2021
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                        My Account[protected] has been debited with 480 rupees saying DMC DP CHGS TILL JUN-21. But I never used a Demat account of ICICI bank.
                        Please close the Demat account and refund the amount deducted.
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378603) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Ravi Teja195
                          Jul 28, 2021
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                          My name is Sai Ravi Teja Bavirisetti and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
                          Please help me in closing this Demat account and refund my money.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          DMC/IN[protected] DP C
                          HGS TILL JUL-21

                          My name is Rajiv Ranjan, my ICICI account got debited Rs 295 without any message of deduction. When I called customer care they told me it is related to the Demat account. I have already paid my Demat account charges in May. But still, my account got deducted with Rs. 295.
                          Please help me with the refund.
                          Reply
                          My name is Abhas Ranjan and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
                          Please help me in closing this Demat account and refund my money.
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                            S
                            swapnil asanekar
                            Jul 28, 2021
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                            Address: Pune, PCMC

                            I have a demat account in icici bank for more than 2 years now. Today when i checked my bank transactions and i found that there is one debit transaction DMC/IN [protected] DPC HGS till Jun '21 — Rs 826/- (date 27 July 2021). when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my deducted amount. My phone number is [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376253) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
                            Reply
                            swapnil asanekar's [Complaint's author] reply, Aug 1, 2021
                            Kindly send mail id, as above message mail id is protected, kind message me mail id on my registered mobile number 9421174051 or email me on [email protected].
                            swapnil asanekar's [Complaint's author] reply, Aug 5, 2021
                            Please confirm mail id
                            swapnil asanekar's [Complaint's author] reply, Sep 3, 2021
                            Still complaint is not resolved and your mail id is protected.
                            So please confirm your email once again
                            Still complaint is not resolved
                            Reply
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                              V
                              Vaishali shingade
                              Jul 28, 2021
                              Resolved
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                              Resolved

                              Address: PUNE

                              Sir,
                              I have invested rs. 52, 000.00 in sovereign gold bonds scheme 2016-17. My certificate no. Is [SGB[protected] - [protected]] under investor id[[protected]]. The date of issue was 08.02.2016. I am eligible for interest on above gold bond . My account number is in your icici bank pune satara road branch at Pune. The same interest has not yet received. The branch bank officers are not responding on this issue and ask to contact through customer care. Please do the needful to get my due interest.
                              Thanking you sir

                              Yours faithfully
                              Mrs.Vaishali Shingade
                              Aug 29, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 28, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376262) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                kedia.sunil
                                Jul 28, 2021
                                Resolved
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                                Resolved

                                FASTag not delivered after 21 days

                                I had raised a FASTag request on 7th Jul which I never received.

                                I called the customer care[protected] on 15th Jul and was told that it will be delivered in 4-5 days.

                                I called again the customer care on 27th Jul and was told that it will be delivered in 72 hours. I was told that the Blue Dart courier number will be shared in 24 hours...Still NO UPDATE......
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                                L
                                Lukys
                                Jul 28, 2021
                                Resolved
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                                Resolved

                                Address: 36 2nd floor, Royal Residency Chajju majra road, Sec127 (140301)

                                My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement but usually as you ever provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
                                Regards [protected]
                                Aug 28, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jul 28, 2021
                                Updated by Lukys                                 My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement  but usually as you ever  provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
                                Regards [protected]
                                Verified Support
                                Jul 28, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  Ramnar1243
                                  Jul 28, 2021
                                  Resolved
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                                  Resolved

                                  Address: Gujarat, welhome, versamedi, anjar

                                  While opening my salary account the bank officials opened 3 in 1 account so demat account created without informing me later they also denied to deactivate my demat account by saying that they don't deduct money unless I use it. They deducted amount of 68.83 rs on July 27, 2021 from my bank account as DMC/IN(demat account no) /DP CHGS till jun-21. But I never used DEMAT account. And the customer service is not responding in a helpful way.
                                  Aug 29, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 28, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376390) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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