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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 216

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Nitheesh Krishna
Jul 28, 2021
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I never use demat account of ICICI and i have not seen any charges for demat account but they charged me Rs.304.58. This is worst experience with icici bank. I have lost all the trust on these private banks
Sep 2, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385584) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Gana Desale
    Jul 28, 2021
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    Address: Savarkar Vasahat Nagar ,Malegaon Road ,Nandgaon 423106
    Website: www.icicibank.com

    Rupees 481.83 has been deducted my account as (DMC/IN[protected] DP CHGS TILL JUN21 on 27July 2021.
    When i created the demat account, i was not told about the dp charges, it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected].If any charges atleast deduction message should be from you but no any message from you it's not acceptable.. Please do needful .
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378591) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Nataraj2016
      from Bengaluru, Karnataka
      Jul 28, 2021
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      Fraud :: Unauthorized Debit of Demat Account Charges

      My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

      DMC/IN[protected] DP CHGS TILL JUN-21

      This is outright FRAUD from ICICI Direct....
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      Nataraj2016
      from Bengaluru, Karnataka
      Jul 28, 2021
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      My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

      DMC/IN[protected] DP CHGS TILL JUN-21

      This is outright FRAUD from ICICI Bank.
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        sumit2020sen
        Jul 28, 2021
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        Address: Bhilai

        I am using icici account and rs 826/-deducted from my account as (Dmc/in dp chgs till Jun 21 on 27-July-21. I have never used my demat account till now. They told me by the icici representative that it is free of...
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378694) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          Ravi Teja195
          Jul 28, 2021
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          My Account[protected] has been debited with 480 rupees saying DMC DP CHGS TILL JUN-21. But I never used a Demat account of ICICI bank.
          Please close the Demat account and refund the amount deducted.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378603) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            Ravi Teja195
            Jul 28, 2021
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            My name is Sai Ravi Teja Bavirisetti and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
            Please help me in closing this Demat account and refund my money.
            ICICI Bank customer support has been notified about the posted complaint.
            DMC/IN[protected] DP C
            HGS TILL JUL-21

            My name is Rajiv Ranjan, my ICICI account got debited Rs 295 without any message of deduction. When I called customer care they told me it is related to the Demat account. I have already paid my Demat account charges in May. But still, my account got deducted with Rs. 295.
            Please help me with the refund.
            My name is Abhas Ranjan and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
            Please help me in closing this Demat account and refund my money.
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              S
              swapnil asanekar
              Jul 28, 2021
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              Address: Pune, PCMC

              I have a demat account in icici bank for more than 2 years now. Today when i checked my bank transactions and i found that there is one debit transaction DMC/IN [protected] DPC HGS till Jun '21 — Rs 826/- (date 27 July 2021). when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my deducted amount. My phone number is [protected]
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376253) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              swapnil asanekar's [Complaint's author] reply, Aug 1, 2021
              Kindly send mail id, as above message mail id is protected, kind message me mail id on my registered mobile number 9421174051 or email me on [email protected].
              swapnil asanekar's [Complaint's author] reply, Aug 5, 2021
              Please confirm mail id
              swapnil asanekar's [Complaint's author] reply, Sep 3, 2021
              Still complaint is not resolved and your mail id is protected.
              So please confirm your email once again
              Still complaint is not resolved
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                V
                Vaishali shingade
                Jul 28, 2021
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                Resolved

                Address: PUNE

                Sir,
                I have invested rs. 52, 000.00 in sovereign gold bonds scheme 2016-17. My certificate no. Is [SGB[protected] - [protected]] under investor id[[protected]]. The date of issue was 08.02.2016. I am eligible for interest on above gold bond . My account number is in your icici bank pune satara road branch at Pune. The same interest has not yet received. The branch bank officers are not responding on this issue and ask to contact through customer care. Please do the needful to get my due interest.
                Thanking you sir

                Yours faithfully
                Mrs.Vaishali Shingade
                Aug 29, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 28, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376262) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  kedia.sunil
                  Jul 28, 2021
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                  FASTag not delivered after 21 days

                  I had raised a FASTag request on 7th Jul which I never received.

                  I called the customer care[protected] on 15th Jul and was told that it will be delivered in 4-5 days.

                  I called again the customer care on 27th Jul and was told that it will be delivered in 72 hours. I was told that the Blue Dart courier number will be shared in 24 hours...Still NO UPDATE......
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                  L
                  Lukys
                  Jul 28, 2021
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                  Resolved

                  Address: 36 2nd floor, Royal Residency Chajju majra road, Sec127 (140301)

                  My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement but usually as you ever provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
                  Regards [protected]
                  Aug 28, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Jul 28, 2021
                  Updated by Lukys
                  My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement  but usually as you ever  provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
                  Regards [protected]
                  Verified Support
                  Jul 28, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Ramnar1243
                    Jul 28, 2021
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                    Resolved

                    Address: Gujarat, welhome, versamedi, anjar

                    While opening my salary account the bank officials opened 3 in 1 account so demat account created without informing me later they also denied to deactivate my demat account by saying that they don't deduct money unless I use it. They deducted amount of 68.83 rs on July 27, 2021 from my bank account as DMC/IN(demat account no) /DP CHGS till jun-21. But I never used DEMAT account. And the customer service is not responding in a helpful way.
                    Aug 29, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 28, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376390) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      Machine37
                      Jul 28, 2021
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                      Resolved

                      1) Representatives doesn't understand what I am saying. How dumb people! Totally dissatisfied
                      2) They do not concentrate on my words. Ask me for repetition several times. Told my query 4 times
                      3) I try many times to contact ICICI Customer Care Number[protected]
                      4) This call charges 2.5paise per second. How costly!
                      5) Representative asked me to direct me to Credit Card Department and wait for some time. I replied with Ok. Instead of directing call to another department they cut the call.
                      6) Overall service of this number is rated 4 out of 10
                      Aug 29, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 28, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376397) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        hannah13
                        Jul 28, 2021
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                        Resolved

                        I have ordered 2 products from Amazon i.e. Neutrogena deep clean foaming cleanser for normal to oily skin, 100g and Maybelline New York instant age rewind concealer, light, 6g. Which I've cancelled but amazon had deducted my amount but when I asked the customer service of Amazon, they said that they didn't recieve the amount from the bank and told me to contact to the bank. It's been more than 10 days and I haven't received the amount yet. I've Ordered this product on 17th of July and I was supposed to get my Refund by 26th of July. This is the Order Number[protected] and the Reference Number is- 74332741202120156011129. Amazon have not received the fund from the bank.
                        Aug 28, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Jul 28, 2021
                        Updated by hannah13
                        I have ordered 2 products from Amazon i.e. Neutrogena deep clean foaming cleanser for normal to oily skin, 100g and Maybelline New York instant age rewind concealer, light, 6g. Which I've cancelled but amazon had deducted my amount but when I asked the customer service of Amazon, they said that they didn't recieve the amount from the bank and told me to contact to the bank. It's been more than 10 days and I haven't received the amount yet. I've Ordered this product on 17th of July and I was supposed to get my Refund by 26th of July. This is the Order Number[protected] and the Reference Number is- 74332741202120156011129. Amazon have not received the fund from the bank. The amount I paid was Rs. 474 for both of the product.

                        Verified Support
                        Jul 28, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376404) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Sunil yadav1991
                          Jul 28, 2021
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                          Dear Icici bank as I can see that u have charged Rs826 from my account as chgs Or dp charges but i never did this type of activity. So plz refund my money as soon as possible otherwise I have to take some immediate action against you...
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374957) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            Ipili Rakesh
                            Jul 28, 2021
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                            Address: Gunupur Odisha

                            Hello sir I got a message that if I open icici direct demeat account I will get 500rs Flipkart gift card I opened account and thay said for trade and I traded till now I not received my gift card
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Priyas1112
                              Jul 28, 2021
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                              I have Credit Card of ICICI Bank with acct number linked to [protected]. On 23 July 2021 i got notification of payment Amount Rs. 4256 which was not done my me and even i have never used this card. Still it got charged. Kindly do the needful and resolve this issue.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374986) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Madhuri Tamboli Datir
                                Jul 28, 2021
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                                DMC charges deduction pls refund my money

                                I am Madhuri. ₹ 826/- has been deducted from my account as on 27 Jul 2021

                                They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also I did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                When I created the demat account, I was not told about the dp charges, it was told me by the icici representative...
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                                Yogesh070798
                                Jul 28, 2021
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                                Yesterday I have checked by bank balance suddenly I got shocked 826 rupees deducted not even a msg came to me.. but the money only deducted. Even i don't open any demat account on icici why you guys deducting money? I want my money back
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374983) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Madhuri Tamboli Datir
                                  Jul 28, 2021
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                                  I am Madhuri. ₹ 826/- has been deducted from my account as on 27 Jul 2021

                                  They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also I did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                                  When I created the demat account, I was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my amount. My phone number is [protected].

                                  Regards,
                                  Madhuri.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (374976) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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