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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Dec 13, 2025

Complaints 23740

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14271

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9469

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ICICI Bank reviews & complaints page 221

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Hi,

My account is deducted with Rs 1095.23.
Transaction remarks says :
VSI/Amazon Prim/[protected]/[protected]/.

I have not done any transaction.
Also I am already prime member since 4th Feb 2021 till 3rd July 2022.
So this transaction is not for my prime account.
Also I did not receive any OTP for this transaction for my approval.
Kindly cancel this transaction and revert back the amount deducted to my saving account.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321104) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: A302 gulmohar Apartment , Ambernath West

Myself Mohd Tarik Mohd Sadik Jamadar[protected]

I have sufficient balance in 7th July 2021 (after 2 PM) and My LIC policy instalment date also 7th of every month. ICICI bank debited 590/- tries a time in my account without any intimation due to insufficient Balance in my account. it is not fair from bank. also bank customer care always busy and not entertain me on this issue.
why debited the amount 1770/- without any intimation. I want valid reason on that from bank. Also I had keep amount in bank on 7th July 21.

Aug 16, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (322176) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: andheri

Why is ICICI direct deducting money when we buy share every time. Any charges is applicable when we sell them.

Please refund the money. Please reply, Why are taking our hard earned money without our concern.

One of the worst interface and trading app ICICI has. Disgusting. Zero customer support.

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Address: Rahat marine, Navapara,ghoghani nani sadak

Without my consent, rs. 2000 has been deducted from my account on 12/06/2021 to 'dr. Tran for funding a/c[protected].
I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.

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Address: ICICI bank Nallakunta

An unauthorised transaction of Rs 999 has been made from my debit card. The transaction reads " www.moneyco" on my passbook. I want a refund of the amount immediately

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Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321825) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There is an unauthorised deduction of Rs 999 from my account with below details

12/7/2021 VSI/WWW MONEYCO

There is no clear information of this transaction
I did not authorize these transactions
No OTP was received

Please look into it.

Jul 12, 2021

Complaint marked as Resolved

Found out the debit source

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321832) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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5

573267069

Jul 29, 2021

Ripan chutia gogamukh

5

573267069

Jul 29, 2021

Beck Ripan chutia city Assam

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Address: 2-98/2,K.V. RANGAREDDY

My account got deducted of Rs. 999 on 12.7.21 without any authorisation. Kindly look into it

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321038) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Maharanapratap Ward, Arvi, dist.Wardha

Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account. Yesterday 704.15 rupees were deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction.

Can I get my ₹704.15 back?

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321029) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Icicbank not giving second moritorium who have not taken moritorium at all. They are not all considering RBI RULES. They are calling the customers who dont have income at all and telling that u have pay the emi otherwise we will take leagal action. The are attacking the customers. They have planned not to give moritorium to me.
Icici loan account nos
LBBNG[protected]
LBBNG[protected]
SR[protected]
SR[protected]
My mobile no [protected]

Aug 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I am neha and holding a credit card of your bank for past 1 year and paid an amount of rs.5000 on 11 th jul which is not yet reflecting in my card. Please let me know how long will a credit card payment takes to reflect my account. I have to make further payment because of this am not able to do it.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321025) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Vikaspuri

I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction .I have checked this when i was going through my account statement, the amount was debited on 12 july 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.

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Address: Vikaspuri branch

I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction .I have checked this when i was going through my account statement, the amount was debited on 17 may 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.

+1 photos

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319537) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,
I am facing a problem with my credit card transaction.
Repeatedly with a merchant.
It sends me a message that your transaction is withheld due to security reasons.
Please help me how to unblock this.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 11, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319535) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Salem

I am an account holder in ICICI bank.

Now they have charged 588.82 under this category DCardfee0093JUN21-MAY22+GST.

I am not aware of what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given right to icici bank to deduct the money without informing us.
Because we kept the money in bank that give right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted from my a/c.

+1 photos

Aug 19, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I have been using fastag and had tried to raise an issue over inappropriate deductions. But the customer care service is a dead end.

I am trying to get a replacement for my damaged fastag but am unable to login to the hdfc bank fastag portal.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319319) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Today in my account I have 334 rs and the bank debited I want the strict to this inconvenience service I m from malad west and my branch is in Kandivali Charkop this is insane in this pendamic situation they are debited this amount of money 334/- is a valuable amount for me if it is possible plz give my money back this MABchgs is not worth and my account is saving account salary account

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (317202) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am paying a lic bill payment on 1 july 2021 and tha amount is 18836.50 rupees by amazon via amazon pay icici credit card payment geting faild amazon initiated tha refund but still not recived in to 3 to 7 working days and amazon give me refrence id 966522 and tha order id is[protected]. Please fix this isue feeling dipresed.

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Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (319316) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Credit Card No. [protected]

Hello,

I always make a payment in advance. This time I am not received statement to my email. Because of that I am unaware about amount due.

So, In this month I received statement which is included with Late payment charges.

Please, Refund or Reverse late payment charges due to statement not received.

Regards,

Hemant Vibhandik

ICICI Bank customer support has been notified about the posted complaint.

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Address: Nasik

Hello, I always make a payment in advance. This time I am not received statement to my email. Because of that I am unaware about amount due.

So, In this month I received statement which is included with Late payment charges.

Please, Refund or Reverse late payment charges due to statement not received.

Regards,

Hemant Vibhandik

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 9, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (315823) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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