ICICI Bank Complaints & Reviews

Hello, I have an account with ICICI Bank and there was no obligation of minimum balance required for my account.Yesterday 622.10 rupees was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible

Credit card fraud happened on 1st October 2021. Fraudster name Ravi Verma and mobile number is[protected] which is still active and responding. Bank is not helping even after complaining the same day.

Lost 8852 INR

Hello,
My account has been debited with an amount 504rs wrongfully. The transaction id is ECSRTNCHGS081021_SR[protected] And account no:[protected].
I demand for a full refund at earliest.
Regards

From Apr month my account is debited for MABchgs chnages i loss total 2884.31 we want this amount in my account.

Below are the charges details,

date Debit description Amount
[protected] MABchgs -Feb21+GST 568.14
[protected] MABchgs -Mar21+GST 345.41
[protected] MABchgs -Apr21+GST 463.24
12/7/2021 MABchgs -Jun21+GST 29.98
11/8/2021 MABchgs -Jul21+GST 616.17
16-9-21 MABchgs -Aug21+GST 525.56
13-10-21 MABchgs -Sep21+GST 335.81

Hi

I missed my debit card emi and called the customer care he suggested me to pay the emi on

Ccpay.[protected]@icici

I paid emi amount on the above upi but it is not reflected on the emi account.

I agian called the customer care he said you paid emi on wrong upi.Actuall upi is

Ccpay.[protected]@icici

The payment done on 8oct, amount is 25113.

RRN no.[protected]
Account no:[protected]
Mobile:[protected]

I visited to the branch, branch manager said contact with customer care and customer care said go to the branch.

Hi, seen lot of complaints in Google . 1899rs has been debited today .. seems like you are playing in every ones life ... How can these happen . Something wrong . Kinldy return back my money . Seems like theft .

Hi this issue is with regards to a bank fraud in the name of ICICI bank. I first got a call from the ICICI personal banking number which is +91 [protected]. These guys knew exactly what was the FD amount that I had made. They called me up saying that they are from ICICI BKC head office. Then they told me to release that amount they needed verification of the card and the otp for them to do the backend work to release my money. They said after they would do that they would cancel the amount and that would work as a reversal. The name of the fraudster is Yogesh Jadhav. His mobile number/ telephone number still remains active. The phone number is [protected]. Imagine this high level heist. Today I called up the CUSTOMER care and they told me its a fraud and the transaction has taken place on another portal. These ### have the audacity to fraud somebody and take away hard earned money. Beware.

Hi Guys,

I'm account holder of ICICI bank, without my knowledge, ICICI bank deducted 590 amount as mention as NACH ad rtn chrg and deducted 145.72. Without my knowledge how bank can proceed?

Even i am not having any personal loan from icici bank or any EMI outstanding from any other banks or third parties.

My Account Number[protected]

Why the ### you guys deducting amount 590rs my account number[protected]

Hi
Be vigilant about your ICICI bank account. It is noticed that ICICI deducts card protection plan rs 1899 without getting your consent. We called ICICI customer care and during this covid time they are asking us to visit the ICICI branch to resolve this issue. But my question to them was
1. We have never consented to any policy for any deduction why should we go to ICICI and resolve this. They are doing fraudulent activities so it is their responsibility to take corrective measure.
2. I asked them to send details in email on customer consent when we asked for such policy. We wanted all details in email as we can file a complain in RBI and it can be done only after 30 days.

Ultimately they say they will revert the money as I was asking for proof and wanted to file a complaint to RBI on this. Its very bad on part of ICICI. We are changing our salary account to HDFC now.

If anyone of you got such deduction, ask them to show proof and report to RBI.

Dear sir,
Reference ID - 000WBaGNB2EHYXRS
On my ICICI credit card account 4345 XXXX XXXX 3001
They had applied overlimit charges 590 rupees on 21 sept 2021. Although I have not used this card more than it's limit.
It's very unpredictable and horrible.

I request to ICICI for reverting those charges from my credit card as soon as possible.

Many Thanks in advance to ICICI.

I opened a salary account a few months back in the bank and the experience have been great but the constant call from customer executive for forcing to dispatch credit card is annoying and unintelligible behaviour, I received one of such daily routine calls from executive and I told the executive that I don't want any credit card to be dispatched; after denying the card the lady was enraged and to quote her she said: "I will dispatch it irrespective of your consent and you will have to take it". I ask is it the way you deal with customers?. I am extremely disturbed and annoyed by this behaviour.

Amount of INR 787.28 has been deducted from my ICICI Bank saving account (Acc. No.[protected] on 30-Sep-2021 with transaction ID [protected] and details as DP CHGS TILL AUG-21.

I have tried to contact their customer care few times but did not get any positive response from their side.
Requesting to look into the matter and do the needful.

Icici Viramgam branch 382150 bank employe are not giving a satisfying answer they just talk rudey my problem is jusy KYC but they are anable to solve this problem branch manager said that branch done not have biometric machine after thay he said that you should go another branch. As well as bank service not very good answer Directly without any kind o[censored]nderstanding in this condition what customer do plz take required action on Viramgam icici branch.

Hi,

This is regarding late payment charges of Rs 916 levied to me on my credit card no. Xxxxxxxxxxxx9007.

I had called customer care regarding this and explained to him that i didn't receive reminder on due date due to which i forgot to pay on time (Payment was only 4-5 days late) but they talked with me very rudely. All my past payments have always been done before due date. Also, i'm holding account in icici bank since very long. Despite all this i was not provided with any relaxation regarding this.

This is very disappointing and discouraging to see that i have been a customer of icici bank for such a long time and i have received this kind of response even though it was not my fault that i didn't receive the reminder on due date.

So, request you to pls look into it and reverse the late payment charges otherwise i don't have any option other than clearing all my dues and closing this credit card for good.

Looking forward to your positive response.

Ps: i've also sent a mail to customer.customer.[protected]@icicibank.com. It's been more than 5 days now but i haven't received any satisfactory reply. Rs 984.46 is not a small amount in covid times . Pls reverse the late payment charges so that i can pay my dues timely.

Mayank Jain
[protected]

I already sent a mail to [protected]@icicibank.com regarding DP charges on wednesday (06-Oct-2021) but no action has been taken yet. Let me know when my money will reflect in my account which is fraudly deducted or should i need to take some serious action?

Dear Sir
This Is Pradeep K, I had purchased my Two Wheeler Motorcycle (Dio 2011 model) ( KA 02 HP 8059) in 2012 January. I had taken vehicle loan from ICICI Bank, Koramangala, Bangalore, My Acc Num is[protected] non active). I have cleared all the EMIs. Currently I am not able to find the loan clearance & NOC letter from ICICI Bank, when i asked in MG Road branch they said we don't have any details about your account, we are unable to find it because o[censored]pgradation.. Could you please help to get it as soon as possible.

Hi,

My ICICI Bank account got debited for DP Chgs without any prior notice. This is not acceptable. When I called customer care they said it's for demat account but I don't hold any demat account with ICICI.

I am really not okay with ICICI services.

Regards,
Devi Priya

I have called the customer care 5 times and every time they ask for 48 hours or 7 days

The complaint and inquiry tickets are closed without resolution.

I am tired of following up, very poor customer experience.

List o[censored]nattended tickets:

CMP[protected] Enquiry Tag Dispatch Status N/A 10/10/2021 01:00:40 Closed 10/10/2021 21:00:40 tag not delivered after tat N/A N/A N/A N/A N/A N/A
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 05/10/2021 10:22:46 Inprogress 05/10/2021 14:22:46 Tag not delivered, been over a month! N/A N/A N/A N/A N/A No
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 05/10/2021 10:22:06 Inprogress 05/10/2021 14:22:06 Tag not delivered! N/A N/A N/A N/A N/A No
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 05/10/2021 10:20:26 Inprogress 05/10/2021 14:20:26 It has been a month, but the tag has not been delivered N/A N/A N/A N/A N/A No
CMP[protected] Enquiry Enquiry ATAT N/A 05/10/2021 10:10:21 Closed 06/10/2021 06:10:21 enquiry atat N/A N/A N/A N/A N/A N/A
CMP[protected] Enquiry Enquiry ATAT N/A 05/10/2021 09:57:11 Closed 06/10/2021 05:57:11 ONLINE TAG NOT RECEIVED N/A N/A N/A N/A N/A N/A
CMP[protected] Request/Complaint Tag not Delivered After TAT N/A 24/09/2021 15

Amount was debit without any prior information and even i dont activated and use Demat.
Refund the amount at earliest.

I did not open any demat account in icici bank. But, they deducted rs.826(28 sept-2020) from my account on Nov 25. I want my money back and would request to do same asap.

This should not happen without consent.

Regards,
Avinash Kumar