ICICI Bank Complaints & Reviews

There is one unauthorized transaction of 999 rupees on my account by name VSI*WWW MONEY.
I have not authorized this transaction nor did I get any otp for this.

ICICI Bank Kindly have a look and please do needful ASAP to rectify this fraud transaction.
Icicibankltd #icicibank #unauthorizedtransactions #fraudtransaction #fraud

I am Anirudh Jain, I have been with ICICI bank since 2019. On[protected], INR 481.83 was deducted from my account without any alert message. I was not informed by my RM or any other representative for the opening of the Demat account. On[protected]at 02:00 pm, I received an email stating that the charges of the Demat account are billed for the amount of INR 826. This is the time when this came to my notice. I registered a complaint on the online portal of ICICI Bank (Level-1). Only the auto-generated emails were received. Then on 15th May 2021, I emailed customer.[protected]@icicibank.com for the issue. But again the irrelevant reply was received. On 18th May 2021, I wrote an email again about the past replies and about the issue still persists. On 21st May 2021, again I emailed the issue mentioning all the ticket numbers I've raised on the portal and reply I received. I also stated that no Level -2 number is generated while submitting the complaint. Then on 24th May 2021, I received a call from a representative where I told the whole issue and how it disturbed me during the pandemic time. Post that, I received an email stating that I have to submit the charges and they will be refunded on a pro-rata basis. While I stated that the Demat account is opened without my acknowledgment. I have debited my whole amount from the salaried account, post that I received an email stating that the Bank representative (SM) has contacted and convinced me to the applied charges and told me the steps to close the account. Instead, I have already told the SM on call as well as on mail that I will not bear any charges and I will not initiate any request of closing the Demat account as it is opened without my acknowledgment. Now, on 10th July 2021, I received an email stating the outstanding amt and that I have to deposit the charges in 30days.

I request ICICI Bank to look into this issue and credit back all the charges they have deducted in the name of the Demat account.

PFA the screenshots of the mail and debited amounts.

Today I have deducted amount of rs.999 in Name of VSI*www money. So I can't what kind for amount has been deducted without my authorisation. No one any asked for it.

So please resolve the issue as soon as possible..

I have registered complaint with bank UID (317225)
bank refuses to refund rs 885 charged for credit card.
i checked total outstanding amount due on icici i mobile pay app.
banks app showed total outstanding amount due is 0.
now bank is putting all blame on me.
bank is not coming to the point, that banks app has shown total outstanding amount till date is 0.
its my hard earning, hope consumer forum helps me, in getting the refund

Sir/ Madam

With reference to the subject above I would like to know about ICICI ashirwad deep discount bond maturity which was on 15/072021. How & where I could redeem my policy. Kindly help me.
My mail ID is - [protected]@rediffmail.com

Your's faithfully
Chinu Chiring

I am an ICICI bank customer. When I am checking on my statement they are deducting money with the name of ECSRTNCHG. I am not sure what it is and why it deducting from my account. I didn't get any messages or mail from ICICI bank regarding this deduction. They deduct the amount six times from the date 7th July 2021 to 14th July 2021 and the amount almost deducted is 1700+. I need the refund or proper reason for it.

Attaching Image for the evidence.
My phone number: +91-[protected]

Initial i had home loan in DHFL Finance. then DHFL Finance transfer our loan account to ICICI bank. Now ICICI bank taking EMI from me but interest rate charging as per DHFL finance. current ICICI bank home loan interest rate is 6.80% but ICICI bank charging interest rate from us is 8.32% so 1.52% extra interest rate charging by ICICI bank.
when we visit to ICICI bank regarding over charging interest rate they said we don't have any idea about interest rate and saying something about portfolio management and customer retaining issue.
so they told us 2 options either wait until DHFL give total authority to ICICI or transfer your loan to other bank. ICICI bank don't want to take any responsibility of customer.
contact no- [protected]

While withdrawing money from ATM it shows "Icici bank credit card is withheld due to security reasons" and why is it so?
Let me know this as early as possible?

Yesterday 14 July, 2021, at 4.13pm, an unauthorised transaction took place from my debit card. The amount deducted is Rs.1199 by VIN/GOOGLE. I have not made any transactions during the given time especially using my debit card. My Coral debit card compromised.
Kindly look into the matter and return my money as soon as possible.
I'm also trying to call customer care but it shows "busy".

On 14 may 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

I was employee of icici bank, i have no issue with my past organisation but i am unable to get my irdai sp certificate from icici which i have to share with my current organisation
for sp code transfer

kindly help me by providing contact detail of concern team which can help in providing my sp certificate,

regards,

rajesh singh bhandari
old employee: 424881...

Unauthorised 1899 amount debited from my account
While registing complaint no one ready to register
Very fraduarnt
My account no[protected]

Hello Team,
I just want to bring this to you attention that a sum of 129rs has been deducted day before yesterday without my permission and it says Paytm deducted it.
Please help me understand this.
Attached is the screenshot for your reference.

Kindly refund my home loan charges amount rs 1100, my account number is[protected]

Hi preeti here. I have an account in icici bank sector 25 panchkula. My account no is :[protected] . Rupees 413.00 has been deducted from my account as (Dmc/in[protected] ) on 27-apr-2021. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest

Money debited without my authentication.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX010 on 14-Jul-21. Info: VSI*AMAZON ST. The Available Balance is INR 5, 771.53. Call on 18002662 for dispute or SMS BLOCK 010 to [protected] .

I am the a/c holder of icici bank
Now they have charged MABcharges+GST Rs708 and Rs 177 for Dcardfee under this category dcardfee1506AP.
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given the right to ICICI bank to deduct the money without any prior notice.
Because we kept the money in bank that give them the right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c.

Hi
Just saw that the amount of rs 40.93 has be debited on account of EBA*NSE N 202 through ICICI Direct. What is this and why any amount is being deducted without intimation to customer ??? Are you guys making the customer fool thru ICICI Direct ?? Who gaves ur right to debit any penny from anyone's account ?
I need the refund of the same. Pls return the amount to the source account....

AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY for 3 time in the midnight. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

I received an invoice of Rs 500 where particulars are mentioned as NACH_AD_RTN_CHRG_TPSLSIP... and ICICI never responds to any queries. I have the right to know why is this amount deducted