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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 222

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A
Archana340
Jul 13, 2021
Resolved
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I lost 94000 during an online transaction via rechargecube.in . It was an unauthorized transaction. I have immediately called the customer care to block the amount within 30mins of this incident and create a dispute. The bank says they are not responsible for this and the transaction is completed and transferred to the beneficiary . They are unable to trace the beneficiary account and not helping in recovering the amount. Asking me to wait till the cyber crime dept finds a resolution to this.
Aug 30, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (336846) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    K
    Karu34533
    Jul 13, 2021
    Resolved
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    Resolved

    There is an unauthorised deduction of Rs 1, 899.00 from my account with below details

    PPL/WPP_SR[protected]_Renewal of Policy on 03/07/2021 .

    There is no clear information of this transaction

    I did not buy any insurance and not authorized
    Aug 16, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 15, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (333857) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Amitvadsariya
      Jul 13, 2021
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      Shop name LIBAAS THE EVE WEAR
      TID 88277378
      BRANCH AMEERPET HYD
      i m close my swipeing maschine but 1100 charge is debited plz refund my money and close my swipeing machine
      [protected] mobile no
      I m not use your swiping maschine and i m returned your swiping masching already and 3 time doing email your care number but no response
      ICICI Bank customer support has been notified about the posted complaint.
      Jul 13, 2021
      Updated by Amitvadsariya
      Already visited icici merchant services office ameerpet and already complaint via email
      One year already completed but not solve my problems
      Jul 17, 2021
      Updated by Amitvadsariya
      Plxz call me no one reply
      Aug 12, 2021
      Updated by Amitvadsariya
      Why not replying already send email
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (325604) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      [protected]@icicibank.com
      This id right
      This email id is not valid
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        T
        Thiru R
        Jul 13, 2021
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        There is an unauthorised deduction of Rs 1, 899.00 from my account with below details

        PPL/WPP_SR[protected]_Renewal of Policy on 03/07/2021 .

        There is no clear information of this transaction

        I did not buy any insurance and not authorized this transaction.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (325407) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Preeti manish
          Jul 13, 2021
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          Address: Sector 26 panchkula

          Hi preeti here. 413.00 rupees has been deducted from my account as (Dmc/in[protected] ) on 27-apr-2021. I have neither subscribed nor used my demat account till now.

          Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

          We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

          Kindly refund my money at earliest
          ICICI Bank customer support has been notified about the posted complaint.
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            R
            Ranjeetsingh221997
            Jul 13, 2021
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            Address: DELHI

            Dear Sir,

            This is RANJEET SINGH, holding an ICICI saving bank account no."[protected]" My complaint is related to the minimum account balance charges, that bank has debited hefty amount from my account without even notifying there policy changes, if any. I get statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
            It is extremely disheartening that Bank is just debiting hefty amount from their customer's hard earned money, without any intimation through phone, email or statement or any way.

            Who has given right to them to debit the amount without any notice or intimation to the customer? How one can be updated with the hidden rules modification.?

            During COVID 19 I already suffered a lot. Its heartily request please take some action against this bank for not complying RBI standards / guidelines. And help to get back the debited amount, as there was no proper communication.

            Regards,
            RANJEET SINGH
            ICICI Bank customer support has been notified about the posted complaint.
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              R
              Rupesh Nakti
              Jul 13, 2021
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              Address: Nerul, Navi Mumbai

              I have been charged for expression debit card which i hadn't request for expression debit card. They have charged me rs. 588.18 including taxes.. The message they sent were unclear.. They didn't tell me they were going to withdraw rs.588.18 from my account. Expression debit card request cancelling options were unavailable.
              I don't need expression debit card as i already have basic debit card..
              Please help me getting my money back
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (325429) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                T
                tanyasinghchauhan
                Jul 13, 2021
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                I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. And an amount of rs129/- against VIN/GOOGLE You. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount has been deducted for quite a few months now. Could you please assist me regarding this. Please find the attachment regarding the same.
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 13, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Jul 28, 2021
                Updated by tanyasinghchauhan
                No one has contacted me yet. And another monthly charge has been deducted.
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                  R
                  Ramesh Shamthati
                  Jul 12, 2021
                  Resolved
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                  Resolved

                  Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX646 on 12-Jul-21. Info: VSI*AMAZON ST. The Available Balance is INR 44, 063.48. Call on 18002662 for dispute or SMS BLOCK 646 to [protected] .
                  Aug 18, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 13, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (325201) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    J
                    jhalak agg
                    Jul 12, 2021
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                    Hi sir,
                    my account has been debited 3 to 4 times in the last fifteen months. they have been deducting my balance without any information or message or explanation. earlier due to insufficient balance they reduced ECS charges emptying my bank account but then when i added my balance they reduced the MAB charges the total amounting to be around 1700. the charges were deducted on 1st july then 2nd july then 9th july and 12th july as well. this a personal savings account and deduction like this in these hard times is very difficult to accomodate. please look into the matter and inform me if there are any remedies. i want a refund as well as explaination of the charges.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (322174) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      U
                      udhaya0406
                      Jul 12, 2021
                      Resolved
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                      Resolved

                      Address: india

                      Without my consent, rs. 100 has been deducted from my account on[protected] to 'dr. Tran for funding i wish a/c[[protected]].
                      I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
                      This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 13, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        rpf244
                        Jul 12, 2021
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                        Hi,

                        My account is deducted with Rs 1095.23.
                        Transaction remarks says :
                        VSI/Amazon Prim/[protected]/[protected]/.

                        I have not done any transaction.
                        Also I am already prime member since 4th Feb 2021 till 3rd July 2022.
                        So this transaction is not for my prime account.
                        Also I did not receive any OTP for this transaction for my approval.
                        Kindly cancel this transaction and revert back the amount deducted to my saving account.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321104) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          T
                          tarik Jamadar
                          Jul 12, 2021
                          Resolved
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                          Resolved

                          Address: A302 gulmohar Apartment , Ambernath West

                          Myself Mohd Tarik Mohd Sadik Jamadar[protected]

                          I have sufficient balance in 7th July 2021 (after 2 PM) and My LIC policy instalment date also 7th of every month. ICICI bank debited 590/- tries a time in my account without any intimation due to insufficient Balance in my account. it is not fair from bank. also bank customer care always busy and not entertain me on this issue.
                          why debited the amount 1770/- without any intimation. I want valid reason on that from bank. Also I had keep amount in bank on 7th July 21.
                          Aug 16, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 12, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (322176) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            G
                            Greeni
                            Jul 12, 2021
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                            Address: andheri

                            Why is ICICI direct deducting money when we buy share every time. Any charges is applicable when we sell them.

                            Please refund the money. Please reply, Why are taking our hard earned money without our concern.

                            One of the worst interface and trading app ICICI has. Disgusting. Zero customer support.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              H
                              Hafsa1999
                              Jul 12, 2021
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                              Address: Rahat marine, Navapara,ghoghani nani sadak

                              Without my consent, rs. 2000 has been deducted from my account on 12/06/2021 to 'dr. Tran for funding a/c[protected].
                              I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.
                              This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                              ICICI Bank customer support has been notified about the posted complaint.
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                                Uttej kaluvala
                                Jul 12, 2021
                                Resolved
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                                Resolved

                                Address: ICICI bank Nallakunta

                                An unauthorised transaction of Rs 999 has been made from my debit card. The transaction reads " www.moneyco" on my passbook. I want a refund of the amount immediately
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 12, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321825) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  C
                                  Chirag101
                                  Jul 12, 2021
                                  Resolved
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                                  Resolved

                                  There is an unauthorised deduction of Rs 999 from my account with below details

                                  12/7/2021 VSI/WWW MONEYCO

                                  There is no clear information of this transaction
                                  I did not authorize these transactions
                                  No OTP was received

                                  Please look into it.
                                  Jul 12, 2021
                                  Complaint marked as Resolved 
                                  Found out the debit source
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jul 12, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321832) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Ripan chutia gogamukh
                                  Beck Ripan chutia city Assam
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                                    K
                                    kishore2786
                                    Jul 12, 2021
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                                    Address: 2-98/2,K.V. RANGAREDDY

                                    My account got deducted of Rs. 999 on 12.7.21 without any authorisation. Kindly look into it
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321038) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      G
                                      gauravnagose
                                      Jul 11, 2021
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                                      Address: Maharanapratap Ward, Arvi, dist.Wardha

                                      Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account. Yesterday 704.15 rupees were deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction.

                                      Can I get my ₹704.15 back?
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (321029) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        M
                                        mrreddy
                                        Jul 11, 2021
                                        Resolved
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                                        Resolved

                                        Icicbank not giving second moritorium who have not taken moritorium at all. They are not all considering RBI RULES. They are calling the customers who dont have income at all and telling that u have pay the emi otherwise we will take leagal action. The are attacking the customers. They have planned not to give moritorium to me.
                                        Icici loan account nos
                                        LBBNG[protected]
                                        LBBNG[protected]
                                        SR[protected]
                                        SR[protected]
                                        My mobile no [protected]
                                        Aug 29, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 13, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
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