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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 224

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K
kranthi Kumar molugu
Jul 8, 2021
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Website: www.icicibank.com/Personal-Banking/insta-banking/internet-banking/index.page

Money deducted 4 times of 590rs i'e. 2360rs. As i researched in google. i came to know this is about loans, but in my account money is there. on 6th emi are deducted from my account but on 7th i checked my account was deducted.

ICICI Bank Account
account no.[protected]
IFSC ICIC0001318

my account details are shown in the images. please look in to it ASAP
Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    RAKESH MOKAL
    from Mumbai, Maharashtra
    Jul 8, 2021
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    ECSRT 590 deduction

    Address: At-pandapur,post-kasu,tal-pen

    Pls refund me...
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    nitin42nagpal
    from Chennai, Tamil Nadu
    Jul 7, 2021
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    Late Payment Fee Waiver

    Greetings Team,

    I am reaching out seeking some help.

    I have a Credit Card from ICICI Bank; I am not sure if I forgot to pay the bill or amount payable wasn't visible as I received a credit from a merchant as refund on my card. I missed the payment of approx Rs 1150/- due on 06th Jun'21 unintentionally. I have been using ICICI Bank Account from 2013; apart from this I have been using ICICI Credit card(2 Nos)...
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    D
    Dinesh517
    Jul 7, 2021
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    I have opened salary account in ICICI Bank at 2019 end. Today I have got mail saying demat account bill statement. How can this happen without my knowledge. It's matter of trust. I can't digest this kind of issues with ICICI Bank.
    Aug 9, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (309837) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Dinesh517's [Complaint's author] reply, Jul 9, 2021
    Email id is not clear in your reply. It is shown as [protected]@icicibank.com

    Please share the correct and proper mail id.
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      B
      Bindu K P
      Jul 7, 2021
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      Address: ICICI Ltd, ICICI Towers,Bandra-Kurla Complex, Mumbai-400051

      DETAILS OF THOSE 6 BONDS ARE GIVEN BELOW.
      1) Date of allotment-25/04/2000
      Date of Redemption-25/04/2003
      Bond holder No[protected], Certificate No-19319
      Name of bond holders- SAJEEV N NAIR, BINDU SAJEEV
      No of Bonds-2, distinctive Nos[protected]
      SCRIP CODE BSE:160551 NSE:ICICI0400 N3

      2)Date of allotment - 19/01/2001
      Date of Redemption -19/01/2004
      Bond holder no[protected]
      Certificate Nos- 141908, 141909, 141910, 141911
      Name of Bond holders- SAJEEV N NAIR, BINDU SAJEEV
      No of bonds-4
      Distinctive Nos-259640, 259641, 259642, 259643
      Depository ISIN :INE005A08941
      SCRIP CODE BSE:160607 NSE:ICICI0101 N1
      Aug 9, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Rishi Muni Kesarwani
        Jul 7, 2021
        Jul 22, 2023
        This thread was updated on Jul 22, 2023
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        Icici bajaj scooter bond -two

        NON-TRACKABILITY OF ICICI BAJAJ SCOOTER BOND-TWO

        I am Rishi Muni Kesarwani writing on behalf of my father Pramod Kumar Kesarwani.

        Mr. Pramod Kumar Kesarwani is the Bond Holder ( Bond Holder no.[protected] of ICICI BAJAJ SCOOTER BOND allotted on 29.01.1999.

        It Maturity date / Redemption date as mentioned is 29.06.2023.

        There is no trackability of this bond.
        How do we redeem...
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        N
        nikhil6212
        Jul 7, 2021
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        ICICI account ppl/wpp policy deduction

        Am too one of the existing ICICI account holder, recently I checked in the statement and its showing 1899/- is deducted in the transaction name of PPL/WPP SR[protected] Renewal of policy. I haven't subscribed to any policy. But ICICI has looted out some money without user consent. How do I get back the money which was taken without my consent ?...
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        B
        Babblu1
        from Bathinda, Punjab
        Jul 7, 2021
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        I inderbir singh using ICICI Credit Card with registered mobile no. [protected]. last four digits of credit card are 9005,
        payment due date was 29 june.
        before due date i checked total outstanding amount on ICICI I MOBILE PAY APP, it showed total outstanding amount is 0.
        so i havent paid the bill because there was no outstanding amount.
        there was no total outstanding amount, as all dues was paid & reversed.

        but icici charged me Rs.885 for late fees payment.
        i contacted customer care
        . At Customer Care Centre, Phone Banking Officer gave lame excuses and did not escalate my complaint despite repeated requests, causing harassment, mental agony and disturbance to me.
        kindly look into the matter and reverse the unnecessary and illegal charges
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jul 07, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
        Jul 09, 2021
        Updated by Babblu1
        no official got in touch with me till now.
        i contacted official, but they refused to refund the amount & put all blame on me.
        they even refused to register complaint.
        i have no option left to leave icici bank, to save my self from their illegal charges in future
        Jul 13, 2021
        Updated by Babblu1
        i am still waiting for reply from icici.
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          S
          sumesh mallinath
          Jul 7, 2021
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          I have a credit card with icici bank. I have subscribed one assist plan on 22/06/2021 it is auto renewed for further 1 year period. Now Iwish to stop the auto renewal option of my one assist plan and needed not to be deducted from account from the next year.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Sumesh Mallinath, We are here to assist you, please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
          sumesh mallinath's [Complaint's author] reply, Jul 15, 2021
          Membership no. 1007260571
          Plan validity: 22-06-2021- 21-06-2022
          Dear Customer,

          We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (308942) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          MY CREDIT CARD NUMBERS:
          [protected]
          [protected]
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            D
            Dayanand22
            Jul 7, 2021
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            Hi Team,

            On 6th July 47.22rs deducted from my Bank account linked with email: [protected]@gmail.com.

            I don't know why I'm charged. Pls check and let me know.
            Aug 9, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (308950) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              B
              Babblu1
              from Bathinda, Punjab
              Jul 7, 2021
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              I have icici bank credit card ending 9005.
              i use icici i mobile pay app to pay total outstanding amount.
              before due date of payment, i checked the total outstanding amount due on i mobile pay app, it was 0.
              so i havent made payment.
              now the bank charged me rs 885 for late fees.
              now bank refuses to register the complaint.
              custumer care says the bill amount was rs 17490, & it was reversed back on 15 june. the payment due date was 29 june.
              thats why on i mobile app it showed total outstanding amount 0.
              but they said i have to pay the bill.
              now bank refuses to refund or register complaint.
              very bad experince.
              looting customers
              looting bank
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 10, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (317225) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Jul 11, 2021
              Updated by Babblu1
              i have emailed my complaint, lets hope bank do the needful & refund rs 885.
              Jul 14, 2021
              Updated by Babblu1
              till today, no responce from bank.
              Jul 18, 2021
              Updated by Babblu1
              icici refused to refund
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                T
                tsenthilk
                Jul 7, 2021
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                This is Senthil kumar my account number[protected] Nungambakkam branch. One of my friend Senthil Murugan has wrongly transferred of Rs.21500 from SBI to ICICI account no[protected] on 28 Dec 2020. My friend has raised complaint in SBI World University services centre Chennai on Jan 2021. SBI Manager have mailed to Mr. Karthick Rajaa and Mr. Sreeram on 19 Mar 2021.

                Mr. Karthick Rajaa have raised incident ticket (SR[protected] on 24 Mar 2021, but till now refund amount not yet received. I have been walking to Nungambakkam branch at more than 10 times to get the status from Mr. Karthick Rajaa. whereas my left hand had a major fracture so that I couldn't able walk-in to branch.

                Meanwhile incident ticket got closed on 15 Jun 2021 mentioning that SBI parking account name is wrong. The below mail which was sent by SBI Manager for your reference on 3 May 2021. Request you to please reopen the same incident ticket.

                Whether it takes 6+ months for refund. Am frustrated with the services given by ICICI.

                Regards,
                Senthil Kumar. T
                [protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 07, 2021
                ICICI Bank Customer Care's response
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  B
                  Boywholovesart
                  Jul 6, 2021
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                  Am an icici bank customer . I don't know about the ecsrtnchg charge. The bank has deducted this charge for more than 10 times each time with 590 rupees deducted without my knowledge and without any confirmation email /sms/ phone call. I have been tolerant for almost an year. This is not good at all, please return my charged amount. My email id is [protected]@gmail.com
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 07, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    Vinod Raje
                    Jul 6, 2021
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                    Address: Pune

                    POSDEC CHG/[protected]/5247+GST charges are deducted multiple times. I called and asked to stop this to customer service but of no use. ICICI customer service is not helping.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jul 07, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (308948) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      amod Hedvikar
                      Jul 6, 2021
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                      Address: Malad west 400064

                      Hi Team,

                      I recently applied for new Debit card at Malad West Branch and asked for card which costing 200 Rs PLUS Taxes but the person at branch said only option is expression card all other cards are closed you have to pay 500 plus taxes but today when i went to bank other person said normal debit card is also available. I feel cheated with this kind of behavior I checked now that there is option for 200 rs debit card on I Mobile app also.
                      I expect to get my extra amount to refund immediately.

                      Regards
                      Amod
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306511) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        Mahesh Venugopal
                        Jul 6, 2021
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                        Amount which was supposed to get paid to Asianet broadband has got paid to UPI/[protected]/P2M/tpsl.[protected]@icici/TPSLGov

                        Request for refund

                        Details : UPI/[protected]/P2M/tpsl.[protected]@ICICI/TPSL GOV -Amount of 2053
                        Aug 9, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306528) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          Roshan Kaundal
                          Jul 6, 2021
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                          Resolved

                          Address: VILL KUD PO HAROT TEH BANGANA DISTT UNA 174307

                          I Roshan Lal had purchased Ashirbad deep discount bond 15th July 1996. I have submitted bond certificate in your chandigarh manin branch office sector 9. I am senior citizen and have been running up and down in connection with thease bond. But your sector 9 Icici branch not respond properly. I request you to please take action and refund my bond amount. My Bond certificate number is 214950.

                          Regards
                          Roshan Lal
                          M.NO. [protected]
                          [protected]
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Please share complaint number
                          Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            Ksant
                            Jul 6, 2021
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                            Resolved

                            Address: Neharu place new delhi

                            Am Sant kumar, an mount of 825.11 rupees has been deducted from my
                            account in the name of dp chgs till on 02July 2021

                            I have never activated and used my demat account and most importantly i
                            don't even know that i hold a demat account till now. There was no prior
                            notice of deduction and i haven't received any deduction message.
                            Need the refund asap, do the needful

                            This should not happen without consent.
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jul 06, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              hussain.shaikh94
                              Jul 6, 2021
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                              Address: icici bank hinjewadi

                              I never applied for debit card and money was deducted under the transaction of drcad joining fee+gst (Rs588)
                              Jul 10, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (305617) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              hussain.shaikh94's [Complaint's author] reply, Jul 6, 2021
                              please provide valid email id
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                                S
                                ShantanuGanguly
                                from Jorhat, Assam
                                Jul 6, 2021
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                                ECS Return Charges Levied Incorrectly: Resolution Requested

                                Sir,
                                This morning (i.e. on July 6, 2021) I received a message from ICICI Bank stating : " Dear Customer, ECS of Rs 44000 towards PASFAR TECHNOLOGIES from Account XX4764 has returned due to INSUFFICIENT FUND on 05/07/2021.Applicable return charges will be levied. "
                                This outcome is completely wrong and uncalled for as it's an error on the side of PASFAR Technologies which happens to be the payment clearing party for Apollo Finvest(India)...
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