ICICI Bank Complaints & Reviews

I have been charged around amount of 672.60 as cash transaction charges where as I didn't get any notification for this from bank. When I checked my statement it was reflecting.
Whenever icici bank debit such extra charges they are not notifying customers over a sms only reflecting on statement. If iam getting sms alert for all transactions why am I not getting alert for these extra charges which bank is charging me. It is fraudulent action has to be taken for this. ⁰

My Account has been freeze without my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not able to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.

please do the needful help. mail me on [protected]@gmail.com

My Account has been freeze with my knowledge. when I wrote the mail to customer care. they mail be back about the reason KYC PENDING OTP ACCT.
I am out of india for 1 year and not bale to visit the branch. I mailed them about this situation and didn't received any response from them.
I opened the account in Jan or Feb this year. I don't understand how the KYC is pending ? I already submitted my PAN, Adhaar and other documents.

please do the needful help. mail me on [protected]@gmail.com

I am shocked to see this deducted.
Please refund this amount to my account.

I had entered the grid card details correctly and it still disabled my authentication.

I transferred Rs 35, 935 through IMPS on 1st Oct 2021 8:33 am from my ICICI bank A/c to PNB bank A/c.

The amount was debited from my ICICI bank A/c but not credited on my PNB bank A/c.

I received this message for the above transaction.

"Dear Customer, IMPS Txn Ref. [protected] for Rs 35, 935.00 is timed out at Beneficiary Bank on 01-Oct-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank."

An amount of in 826 respect DMC DP charges.

Please refund my amount as i no more use your services.

my email id : [protected]@gmai.com

Out of my salary of 13000 there are ECS charges of 4500 out of which just 2000 is refunded to my account. And i was told more will get debited.

There is no intimation from ICICI Bank of 8 ECS transaction and it just get debited whenever ICICI Bank wants.

So my loan company presented ECS 8 times and my ICICI Accounts gets debited 8 times no intimation from Bank that your account is getting debited

How would i know my loan company presented ECS 8 times?
Why will i ask my loan company if ICICI bank is the one who is getting 8 time ECS Charges.

There should be intimation from ICICI Bank you account is getting debited 8 time kindly talk with your loan company. Reply by ICICI Bank that we already intimated you by saying if you dont pay on time ECS Bank charges will apply.
How will i come to KNOW how much time my loan company is presenting the payment. If ICICI is getting income from that ECS charge they should intimate the customer not the loan company.

One of the worst customer service I have ever seen in my 15 yrs experience.

My brother died of carona. So the amount should go to the nominee. For that they called us and took signatures and forms...there were 3 lakhs at Bank account. They told they will call within 3 to 5 days, 15 days up no response, what a pathetic service. My mom is aged with knee problem. That guy's u know not giving contact number at least to contact whether the work is done. One of the worst customer service in world. MALKAJGIRI BRANCH.

I have been charged Rs. 588.18 including taxes for expression debit card which I didn't requested. They didn't inform me at all about the card issue and withdrawal of rs.588.18 from my account and I received a very unclear message. As well as, it seems they have blocked my basic debit card as it's not working now and there is no option to cancel the Expression debit card.

I don't need Expression debit card as I already have a basic debit card and want to use that only.
Please help me getting my money back and authorize my basic debit card again by cancelling expression debit card.

I am Nishanth L. 619.50 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL A
UG-21 charges on 29/09/2021.

My Demat account is already deactivated and they never mentioned that the demat accounts carry a charge. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.My Account Number is[protected]

ICICI has accepted the payment to UNICEF from my account and auto debit of Rs800 was done twice (23rd August 2021 and 30th September 2021).
I didn't receive any OTP and i never subscribed or Authenticate it.
The narration shows VSI/UNICEF and transaction number is present.
I need a refund of Rs1600 and in future this has to be stopped

30/09/2021 ECSRTNCHGS270921_SR[protected]GST Dr. 493.01

Hi,
This is Mirza Sai[censored]llah Baig.
I got Rs. 493.01(Which I all have for emergencies) Deduction from my account in the last days of month as ECSRTNCH,

Can you let me know why it happens and why these charges are deducted from my account without any intimation ?

I did a transaction of 30k from icici to axis and the transaction number is[protected]. Can you please help me refund..the money got deducted and it also didn't credited the

Axis account.

The message I got was

Dear Customer, IMPS Txn Ref.[protected] for Rs 30, 000.00 is timed out at Beneficiary Bank on 30-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Cab you please help

I am icici account holder, Spetember'20 month my account got deducted as "CashTxnChgs-Branch-Aug20+GST" charges for 4 times,

29 Sep'21 - rs 48.13
31 Sep'21 - rs 4081.17

Total - rs 4130

I didn't receive any message or alert from you when I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer. I am still confused about this deduction.

Please help me to get refund

In the above loan account we have cleared all the installments of the vehicle through settlement on 31.01.2019, after this the guarantor name is reflected in the CIBIL report.
Kindly remove the closer reason on priority basis.

On 29th September 2021 I was charged for Rs.826 as DP charges till Aug 2021 by ICICI Bank. There was no notification or email or text message about the transaction. While opening the account they never mentioned such charges. I called the bank twice and asked about the charges but they hung up the call. I checked online and found that lot of other people have logged similar complain. Please resolve.

ICICI has fraudly deduct 826 Rs from my account on 28th Sep 2021 as i haven't request for any Demat service or any other service.
SEND MY MONEY BACK ASAP.

There is a deduction of 620 Rupees from my savings account, charging for Demat account which I never activated. This is done without any information or communication given. Have been calling customer care received no response. Need my money back.

I am using an ICICI bank account since 2013 and have never opened any Demat account. Today when I checked my account balance then I found that Rs. 826 has been deducted on the 28th of September in the name of Demat account charges till August 21. Even I was not notified about this transaction through a message which results in bouncing off one of my loan which is expected to go on the 30th of September. I need the deducted amount immediately and I will also not going to pay any bounce charges for this as I am not faulty here.