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Updated: Sep 24, 2026
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R
rahul.chaurasia
from Lucknow, Uttar Pradesh
Sep 30, 2021
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826.00 rupees has been deducted from my account as (Dmc/in[] dp chgs till aug-21) on 29-Sept-2021. I have never used my demat account till now.
same amount was also deducted last year, but last year i did not complain
You people have provided me by saying this is free .
When i checked this online i found that you are doing this all the people
This is totally unaccepted . I want my refund for both year.
.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567847) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    M
    MrVikas156429
    from Gwalior, Madhya Pradesh
    Sep 30, 2021
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    Dear sir mam

    This is info to you I Vikas Singh tomar employee for i process India pvt ltd I regsign this company date 14 sep 2021.and complete my EEDC.
    Bt i am not recived FNF AND RELIEVING LETTER .
    Everday I send email no anyone respond for me.
    So please kindly provided me FNF and RELEVING LETTER.
    I requested to you very urgent.

    Thanks and regards
    Vikas Singh tomar
    C156429
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Vikas,

    We're sorry to hear about your concern. We have intimated the concerned officials in I-process to connect with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
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      J
      Jellella
      from Jangaon, Andhra Pradesh
      Sep 30, 2021
      Resolved
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      Resolved

      Address: Jangaon

      Today I got a mail saying keep sufficient balance in your account for fee towards Expressions Debit Card which I didn't request.
      As I already have a Debit Card I don't need Expressions Debit Card.
      Please cancel it.
      Oct 31, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Sep 30, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        abr876
        from Gurgaon, Haryana
        Sep 30, 2021
        Resolved
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        Resolved

        Address: 5-94/299 Road8 Phase2, Srujana Laxmi Nagar Patelguda GP

        Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
        I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajfin".

        Please stop all these.

        Baja finansrv is the biggest mistake in my life.
        how can they charges amount like a theif.
        Nov 1, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Sep 30, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567834) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          D
          drujoshi
          from Vadodara, Gujarat
          Sep 30, 2021
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          Address: 90, Sharad Nagar Society Near Geb Tarsali

          826.00 rupees has been deducted from my account as DMC DP CHRGS TILL Aug-21

          I was informed it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with ICICI

          This is completely unacceptable and please refund my amount
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567798) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          Reply
          drujoshi's [Complaint's author] reply, Nov 30, 2021
          In that case what will be your Email ID ?

          I tried this [protected]@icicibank.com, but it failed
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            A
            avinashsharma2021
            Sep 30, 2021
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            They have zeroed my account without prior intimation they have deducted 266 till now and i am sure they will deduct further more if balance updated.
            They are deducting without prior intimation.
            Even if we are liable to pay then also they should inform.
            They just their write code words for what they have deducted
            I didnt get what is dmc dps charges.
            This is pure looting.
            One side government is saying put your money into bank and other side they are seizing the money without prior notice.
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567758) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              B
              Bhadage
              from Silvassa, Dadra and Nagar Haveli
              Sep 30, 2021
              Resolved
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              Resolved

              There was an unauthorised/unapproved transaction from my account to VSI*WWW MONEY.
              How did this transaction happen without any OTP.

              Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX642 on 30-Sep-21. Info: VSI*WWW MONEY. The Available Balance is INR ********. Call on 18002662 for dispute or SMS BLOCK 642 to [protected] .
              Nov 4, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Sep 30, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567754) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                Y
                Yuva Rana
                Sep 30, 2021
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                Address: Infosys Pocharam Hyderabad

                Hi Team,
                I was told there would be no charges for Demat account while opening the account and now without even giving an intimation or message on the registered mobile number Rs.826 was deducted from my account. This is completely unacceptable.
                Kindly look into it.
                Thanks,
                Rana
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567747) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  A
                  Ashish Balodia
                  from Jaipur, Rajasthan
                  Sep 30, 2021
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                  I am Ashish Balodia, an amount of 619.50 rupees has been deducted from my account in the name of dp chgs till aug 2021 on 29/09/2021

                  I have never activated and used my demat account. There was no prior notice of deduction and i haven't received any deduction message.

                  I need my money back and am ready to complain anywhere else if needed.
                  Please Solve the problem
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567740) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    K
                    kaush16
                    from Bangalore, Karnataka
                    Sep 30, 2021
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                    Dear ICICI Bank,

                    590 rs dedicated from my savings account I really don't know which purpose its deducted

                    May i know the reason why its deducted

                    Transaction Details:
                    NACH_AD_RTN_CHRG_Of Bnk BFLo-24SEP21-52f212f-12193

                    Regrading this already sent an email.
                    Please check and do the needful
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567792) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Dev Shankhwar
                      Sep 29, 2021
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                      Address: 113A Kh No-63/14 Baba Haridas Nagar D block Bahadurgarh road Najafgarh New Delhi 110043

                      I am Devendra Kumar 826.00 Rupees has been deducted from my account as "DMC/IN[protected] DP CHGS TILL AUG-21" charges on

                      29-Sep-2021. I have never activated and used my Demat account till now. There was no prior notice. I haven't received any deduction

                      message to my mobile. I need justice and my money back immediately. My Account Number is[protected]
                      Ph No-[protected]
                      [protected]@gmail.com
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567786) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        ghosh4189
                        from Kolkata, West Bengal
                        Sep 29, 2021
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                        I have opened my demat account with icicidirect during 2017 and bank representative told during that time "this demat account will be lifetime free and no AMC/other charges will be charged in future as I am having salary account in the bank".
                        Now on 28-Sep-21, they have auto deducted INR 826 from my savings account as DP charge. Now, this is a case of clear misinformation and cheating from bank's side.
                        I need proper justification and also refund of my money.
                        I am a 10+ years old customer to the bank but they have lost all trust now.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          P
                          poojakush_1402
                          from Pune, Maharashtra
                          Sep 29, 2021
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                          Address: 301-C 33 keshav kunj society, keshav nagar, mundwa, Pune, MH

                          I am Pooja, an amount of 826.00 rupees has been deducted from my account in the name of 'dp chgs till aug-21'

                          I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
                          I need my money back and am ready to complain anywhere else if needed.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567779) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Rakesh Mallya
                            from Powai, Maharashtra
                            Sep 29, 2021
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                            Resolved

                            I am Rakesh Mallya, ICICI Bank account holder.

                            There is a transaction of Rs 826 debited from my account in the name of DMC/****/ DP CHGS till Aug 21 on 29 Sep 2021.

                            I have never used my demat account.There was no prior notice of deduction and i haven't received any deduction message.

                            I need my money back.

                            Rakesh
                            Oct 31, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Sep 30, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567770) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              shiv49
                              Sep 29, 2021
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                              I have a Demat account in ICICI bank for more than 5 years now. As I checked my bank transactions and I found that there are two debit transaction 'DMC/[protected] DP CHGS TILL AUG-21'---- INR 628.07' on 29-Sept-2021 and DMC/[protected] DP CHGS Till MAR-21 --- INR344.17. When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and why to charge now, after so many years. This is My ICICI account number[protected]. This is completely unacceptable and please refund my amount.
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (565908) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Reply
                              Hi, in addition to above, again an additional amount of Rs. 197.93 has been deducted today for DP CHGS TILL AUG-21.
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                                S
                                Subhendu29
                                from Bhubaneswar, Odisha
                                Sep 29, 2021
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                                Multiple times within a month, amount has been deducted from the account with "NACH_AD_RTN_CHRG". What is this charge and why is this being deducted multiple times in a month?
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Also if I understand correctly from the various FAQs shared, this charge is deducted if there is not sufficient funds for auto debit of ICICI PRU insurance. But my concern is that I had already paid the premium amount in advance prior to the due date. Then why was auto debit enabled and this charge deducted?
                                Reply
                                Team, haven't received any resolution or update till now. Kindly help in resolving this.
                                Reply
                                I still haven't received any resolution or response on this.
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                                  P
                                  Prasad 574157
                                  Sep 29, 2021
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                                  I don't need this Wallet Assist plan on my ICICI card. Please deactivate this plan.

                                  Make sure to deactivate this plan asap. If not, I will complaint against this in consumer court. Thanks

                                  Icici SB account no.[protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Please deactivate wallet assist plan from my credit card also
                                  Reply
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (567765) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    V
                                    Vinsun7
                                    Sep 29, 2021
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                                    This mail I am writing with respect to ipo refund/unblock amount for Glenmark ipo. I had applied for Glenmark ipo but didn't get the allotment and refund/unblocking is pending from Icici bank. Can you please unblock ipo bidding Amount.

                                    Contact Details: [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (565604) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Reply
                                    Vinsun7's [Complaint's author] reply, Oct 1, 2021
                                    I am not able to see your contact details as it is showing as [email protected]. Can you contact me over email [email protected]
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                                      D
                                      D Rajesh Kumar
                                      from Hyderabad, Telangana
                                      Sep 29, 2021
                                      Resolved
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                                      Resolved

                                      Address: Hyderabad

                                      I am not able to download with the details the certificate for IT provisional. and no response from the website. Atleast like earlier easy procedure on the web page directly can be provided for IT certificates of Home loan.
                                      Oct 30, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 29, 2021
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564760) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Z
                                        zain531
                                        from Hyderabad, Telangana
                                        Sep 29, 2021
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                                        Address: Malkajgiri, ICICI Bank

                                        My name is Mohd Zainuddin I got message amount deducted from my saving account.{dear customer, inr 299.00 was spent using debit card of account XX137 on 29-Sep-21. Info: VIN*APPLE COM*B. The available balance.}but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 29, 2021
                                        ICICI Bank Customer Care's response                                         Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564772) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Sep 30, 2021
                                        Updated by zain531                                         I emailed, check it out
                                        View replies
                                        I am facing same problem and there is no response from ICICI branch email as well I don't own a iphone still getting charged from vin/apple fraud please suggest measures
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