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3.2
Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 226

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R
Razabmn khan
Jun 30, 2021
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Address: Rakholi silvassa DNH 396230

Wha mcc surcharge deducted from my account no.[protected], on transactions date 29.06.2021, surcharge mcc 4112 is 34.25, 3.46, 0.51, 0.44 15.06.21 8.03 etc. While government is promoting use of debit card, such surcharges are unaccepatable, its better to keep cash.
Please revert transcations, it would increase disbelief on banks, i hace a 9 years long relationshiop with this bank and a previleged customer.
Aug 8, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293411) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    R
    Raja Pradeep Botta
    Jun 30, 2021
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    Resolved

    Address: HYDERABAD

    Hi, DP charges are being deducted from my account on regular basis can you please tell me for what reason the DP charges are for?
    Account:[protected]
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291922) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Akgjoint
      Jun 30, 2021
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      Resolved

      Address: icici Bank Br. Patel Nagar Indore MP

      There is an unauthorised deduction of Rs 999 from my account with below details

      2/10/2020 VSI/WWW MONEYCO

      There is no clear information of this transaction
      I did not authorize these transactions
      No OTP was received

      Please look into it
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 01, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        anil noolkar
        Jun 30, 2021
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        Resolved

        Address: MUMBAI

        I had sent a remittance of sar 5000 from abha, saudi arabia through tahaveel al rajhi bank via transaction no.[protected], dated 23rd june 2021. The funds are- on hold -on the pretext of lack of vital data. However, in the transaction sleep all the vital data is present. Secondly, just 5 minutes before this transaction, another remittance[ref no.[protected]] was sent to same beneficiary, same amount, same bank, same account no & same ifsc code, which was credited in my account without any problem. Please look into the matter & the funds may transferred to my account in cosmos bank as early as possible. Thanking you, dr. Anil janardan noolkar.
        +1 photos
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 30, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288858) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          R
          rickkie07
          Jun 30, 2021
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          Address: Doraha, Distt Ludhiana Punjab 141421

          Kindly block following deduction party which is two time deducted mony from my accout
          VIN/GOOGLE tru
          dedicted on every date 21/22 at time 14:36
          mail id : [protected]@gmail.com
          ph.no. +92 [protected]
          Name Sureh Kumar
          Account No.[protected]
          IFSC Code ICIC0000787
          RAILWAY ROAD DORAHA BRANCH PIN- 141421
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          View replies
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288861) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            R
            rickkie07
            Jun 30, 2021
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            Address: Doraha, Distt. Ludhiana, Punjab 141421

            Dear Sir
            My Name is Suresh Kumar, two unknown transaction done in my account which is not made by me is as below
            22/06/2021 VIN/GOOGLE tru/[protected]/[protected] Rs.49/-

            21/05/2021 VIN/GOOGLE tru/[protected]/[protected] Rs.21/-
            my mail id: [protected]@gmail.com
            ph. number: +91 [protected]
            ICICI Bank customer support has been notified about the posted complaint.
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              V
              Vinay p0119
              Jun 30, 2021
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              Address: 13-1-525-304

              I am Vinay, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 21 on 25th march 2021

              I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

              I need my money back and am ready to comlain anywhere else if needed
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288864) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Reply
              Can you share the email Id. Mail sent to [protected]@icicibank.com is getting bounced back
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                S
                Sarfraz Ibrahim
                from Hyderabad, Telangana
                Jun 30, 2021
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                Resolved

                Dear ICICI BANK, I am Mohamed Sarfraz Ibrahim S., How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 826/- has been deducted from my account on 25-June towards (DMC/ DP CHGS TILL May-2021)

                I have never activated and used my Demat account till now.
                There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe to return back .

                Regards,
                Mohamed Sarfraz Ibrahim
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288869) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pranav3391
                  Jun 30, 2021
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                  Resolved

                  Today 999₹ debited Without Otp

                  I dont know.about.this transaction

                  This.sms me by icici.
                  Dear Customer, INR 999.00 is debited on ICICI Bank Credit Card on 29-Jun-21. Info: PAY*WWW MONEYCO.
                  Aug 9, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    Vishrati
                    Jun 30, 2021
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                    Resolved

                    Address: Mumbai

                    I am icici bank account holder and bank deducted some ecsrtn charges 518.06₹ and 440.14 ₹ and 352.82₹ without any information and notice or mail and sms ..please explain what is this charges for and please return it
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288681) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      G
                      gaddam sunnigdh
                      Jun 29, 2021
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                      Resolved

                      Address: NIZAMABAD

                      WHAT is meaning of ecstrnch 5900 amount was dedcuted from account without any intimation through sms or call
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286985) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        sandipsinha15
                        Jun 29, 2021
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                        Resolved

                        ICICI direct charged DMC charges of Rs. 826 on 25/06/2021 without asking me. While I created this demat account, they never revealed about this hidden charges. Please help.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        i am also facing same issue refund amount immediately.

                        DMC charge - Comment #3852147 - Image #0
                        Reply
                        same issue facing

                        DMC charge - Comment #3852148 - Image #0
                        Reply
                        ICICI Bank Customer Care's response, Jun 30, 2021
                        Verified Support
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288741) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Mahicharu
                          from Mumbai, Maharashtra
                          Jun 29, 2021
                          Resolved
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                          Resolved

                          I have been observing that all my dividend amount is deducting .
                          It is showing DP charges till May 2021.This has been happening several times.
                          ICICI is cheating people witj hidden charges .I am really concerned now.
                          Customer care never responds to call .
                          I demand iCICI cheaters to resolve this
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 30, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288686) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            H
                            harsh.vardhan
                            Jun 29, 2021
                            Resolved
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                            Resolved

                            Cannot able to connect customer care number [protected] .can you provide some alternate number if any
                            Aug 9, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 29, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286977) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              robie004
                              from Gurgaon, Haryana
                              Jun 29, 2021
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                              Resolved

                              Address: Chennai

                              Myself srilatha k, i have been with icici bank since 2017. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              i have mistaken in typing name, following are my details:
                              Name: Ravindra Singh
                              Account No / Application No:[protected]
                              Product/Service: Demat
                              Request related to: Others
                              Type of request/complaint: Other issues
                              E-mail address: [protected]@gmail.com
                              Mobile no:[protected]
                              Reply
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                rars0812
                                Jun 29, 2021
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                                Resolved

                                My account has been blocked by thugs and no communication regarding the same was shared at all.
                                Up on calling, dumb support knows nothing.
                                Next day I cannot call support on any number.

                                Why shouldn't I call you Thugs???
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285915) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  suryabhashyam
                                  Jun 29, 2021
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                                  Resolved

                                  Hi,

                                  I am SuryaNarayana Bhashyam

                                  On 25th June '21 amt 0f 413 has been deducted from my account against the DMC DP CHGS May'21 without any prior information and deduction massage also not received. I have trust on ICICI bank also i am a customer from last 4years..This kind of activity first time happend..

                                  Request to ICICI Bank please refund my Amount ASAP..

                                  Thanks
                                  Swadeep Kumar Srivastava
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 30, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288698) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    arpitha bandri
                                    Jun 29, 2021
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                                    Resolved

                                    ICICI Bank debit transaction - vsi*Amazon st

                                    I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding...
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                                    L
                                    Lucky jaswal rajput
                                    Jun 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: Vpo makol tel palampur distt kangra

                                    I have a similar issue.
                                    DP CHGS TILL MAY'25 - Rs 619.18
                                    Please resolve this asap.
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285903) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      P
                                      Pranaykumar Chennoju
                                      Jun 28, 2021
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                                      Resolved

                                      HI Team,

                                      My money RS 999 IND rupees were debited by amazon as transcn (ICL*AMAZON STAN) neither I requested nor i was informed before this transaction. This a serious concern. Please rebate my deducted amount. My phone +91 [protected].
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286078) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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