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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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ICICI Bank reviews & complaints page 226

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A
Aisha.A.Shaikh
from Powai, Maharashtra
Jul 3, 2021
Resolved
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Yesterday I transferred 10 rs to my beneficiary successfully then i tried to transfer 990 rs ..the amount deposited from my account but did not get credited into beneficiary's account & i received text message...

Dear Customer, IMPS Txn Ref.[protected] for Rs 990.00 is timed out at Beneficiary Bank on 02-Jul-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Also i have another issue with icici..why is it charging extra money on some transactions..?? I almost get charged 18 rs on 3 transactions..it is shwoing 5 rs charge & 0.90 rs gst on each transaction in passbook.

Kindly look into it & help me getting my money back to me as soon as possible.
Aug 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298675) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    shimanshu67
    Jul 3, 2021
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    Bank is dedecting ₹100 from my account itself for no reason & without informing me about that
    Aug 8, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (298187) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      V
      vimalmanoharan
      Jul 2, 2021
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      Amount debited but online showing transaction failed

      Address: bangalore

      I have done online transition of the below detail for my Reapplication of passport thru online the amount has been deducted from my account but the passport officials confirming me that they have not received the amount its showing pending

      i tried to get the beneficiary details thru google the following IFSC code is not available.

      can you pl help me to resolve this issue

      Your transaction of Rs...
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      J
      Jeevankrdas
      Jul 2, 2021
      Resolved
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      Resolved

      FASTAG Fraud

      I have paid for FASTAG Rs.500/- in 01 Jan 2020. they have deducted Rs.300/- for security deposit and Tag issuance fee and remaining Rs.200/- it is showing balance in Tag account, however i have not received Fastag sticker till date, Since jan 2020 i was complaining in their ICICI/ Fastag web portal but they always close my complaint stating that "your tag has been delivered by blue dart to Mr. Abhishek"., after again i have complained that...
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      Y
      Yahya Md
      Jul 2, 2021
      Resolved
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      Resolved

      Loan refund amount from Flywire

      Received student loan for Canadian college and paid tuition fee. Due to visa rejection, the college refunded the tuition fee through the same payment process.

      Student: Shaik Mohammad Yahiya

      [protected]

      ICICI BANK RAROG
      Account: 0104SLNEFTPL
      IFSC: ICIC0000186

      ICICI Bank received the funds from us as they were having some further questions to us regarding this transaction...
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      S
      Suman das biswas
      Jul 2, 2021
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      Resolved

      I am one of your ICICI Bank Loan Customer from OSL Nexa and it's pretty painful to share you that i had a couple of conversations today with Jhumur and OSL finance team regarding the foreclosure of my Loan Account LACAL[protected] but no layman solutions came up.

      Now pain is when am going to pre close it's charging me 5.9% on remaining balance and its costs 35K above, at time of loan disbursement from dealer station OSL, executive brief me that i can close my loan account after 6 months of successful pay at any point of time without any foreclosure charges.

      Yes I don't have any sanction letter or any approved letter or email behind this statement because it was all about relationship with bank. Same i did for my last car with SBI foreclosure and it had been done by OSL only with Zero Foreclosure charge.

      Repayment Account No : ICICI Bank since last near one an half year EMI deduction Savings Account[protected]. Due to miscommunication i have been suffering to closure of this account and no one is taking responsibility for it.

      So it's my kind request to you, possibility to waive off half of % or whichever will be possible you can provide so that we both will be at win win stage and an unbroken relation.

      * Expecting your valuable response on above and it's urgent to close.

      Officials Name where already shared detail Email :
      jhumur.[protected]@icicibank.com,
      anil.[protected]@icicibank.com
      Aug 17, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jul 02, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        H
        hcwa
        Jul 2, 2021
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        Refund Payment not credited to my ICIC AMAZON PAY Credit Card

        Address: House No 248, Sector-15 A, Chandigarh-160015: Mob No: 9872345522: Email Address: [email protected]

        A Refund of Rs 2, 729.00 was issued by Amazon.in to my AMAZON PAY ICICI CREDIT CARD No [protected] in the name of H C WADHAWAN. The Refund was initiated by Amazon.in on 21.06.21 which was informed to me via email on the same date. I got another communication by amazon.in on 28.06.21 informing me Quote "It is to confirm that refund for amount 2729.00 has been succesfully processed on[protected] and the amount should reflect in your...
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        K
        Kariyappabiradar
        Jul 1, 2021
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        Resolved

        Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please refund money immediately.

        Regards
        Kariyappa
        Jul 2, 2021
        Complaint marked as Resolved 
        [email protected] Mbo:9740375335
        ICICI Bank customer support has been notified about the posted complaint.
        Four time 55rs and 75rs and 75rs and 75rs dedicated from my account, I don't understand why it's dedicated, they mentioned VIN/GOOGLE KRA/, I requested to you please look into this issue and please refund money immediately.

        Regards
        D.Gopi Durga Prasad
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          K
          Kariyappabiradar
          Jul 1, 2021
          Resolved
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          Resolved

          Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please resolved It.

          Regards
          Kariyappa
          Aug 11, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Jul 01, 2021
          Updated by Kariyappabiradar
          Please refund amount immediately
          Verified Support
          Jul 02, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296466) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Death Race
            Jul 1, 2021
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            Address: hyderabad

            When ICICI can open a new account with an aadhar card, why they will not accept it while correcting spelling mistakes in the name. # company simply torturing people
            Aug 13, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jul 02, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296455) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              G
              Gaurav Dubber
              Jul 1, 2021
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              I have checked my statement & found 826 rupees deducted from my account by icici bank without any prior notice at dated 26 june 2021.I have to know that what is this deduction means & why you have cut this amount without contact me.
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295488) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                N
                Naddypro
                Jul 1, 2021
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                I am trying to understand you that I have not received referral commission of even a single person iff you not resolv my problem i will go consumer complent

                My match I'd

                [protected]

                My registrated mob no.

                [protected]

                DADARAO RAJARAM BELKUNE

                Dadaram rajaram belkune

                [protected]

                Mohammad

                [protected]

                [protected] Name I don't know

                [protected]

                MOHAMMED

                [protected]

                I have linked my bank account please send my referral commission on that account

                I request you to deposit my refferal money in my bank as soon as possible

                Below u can see it my bank details linked with my ICICI direct so send my refferal reward to this bank
                ICICI Bank customer support has been notified about the posted complaint.
                Jul 03, 2021
                Updated by Naddypro
                Plzz resolve faast
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                  H
                  harshad kumbhar
                  from Pune, Maharashtra
                  Jul 1, 2021
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                  Resolved

                  Address: pune

                  I am holding an only saving account in ICICI bank but not using any Demat account but still, they activated my account and now they are charging annual fees. I want to close my Demat account and refund my money

                  Date - 30 June 2021
                  Amount - 624.63
                  Demat deduction under the - IN[protected] DP CHGS TILL MAY-2
                  1
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 02, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295354) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Amit Mapder
                    Jul 1, 2021
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                    Resolved

                    Address: Dherepara, Begpur,Purba Bardhaman
                    Website: Eazypay

                    I paid an amount(450 Rupees) with help of Eazypay. Transaction is failed but money is deducted from my bank account.
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (292077) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      D
                      Dhanu@123
                      Jul 1, 2021
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                      Am Dhananjay Nagve. 430.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on

                      1/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

                      message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        K
                        Kuntal@21
                        Jun 30, 2021
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                        Resolved

                        I have been charged rs. 826 without any intimation

                        I want this to stop and refund my money.

                        Clarification needed for the same.
                        Even no prior intimation as well.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 01, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293328) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          Razabmn khan
                          Jun 30, 2021
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                          Resolved

                          Address: Rakholi silvassa DNH 396230

                          Wha mcc surcharge deducted from my account no.[protected], on transactions date 29.06.2021, surcharge mcc 4112 is 34.25, 3.46, 0.51, 0.44 15.06.21 8.03 etc. While government is promoting use of debit card, such surcharges are unaccepatable, its better to keep cash.
                          Please revert transcations, it would increase disbelief on banks, i hace a 9 years long relationshiop with this bank and a previleged customer.
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jul 01, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293411) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            Raja Pradeep Botta
                            Jun 30, 2021
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                            Resolved

                            Address: HYDERABAD

                            Hi, DP charges are being deducted from my account on regular basis can you please tell me for what reason the DP charges are for?
                            Account:[protected]
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291922) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              Akgjoint
                              Jun 30, 2021
                              Resolved
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                              Resolved

                              Address: icici Bank Br. Patel Nagar Indore MP

                              There is an unauthorised deduction of Rs 999 from my account with below details

                              2/10/2020 VSI/WWW MONEYCO

                              There is no clear information of this transaction
                              I did not authorize these transactions
                              No OTP was received

                              Please look into it
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jul 01, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                anil noolkar
                                Jun 30, 2021
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                                Resolved

                                Address: MUMBAI

                                I had sent a remittance of sar 5000 from abha, saudi arabia through tahaveel al rajhi bank via transaction no.[protected], dated 23rd june 2021. The funds are- on hold -on the pretext of lack of vital data. However, in the transaction sleep all the vital data is present. Secondly, just 5 minutes before this transaction, another remittance[ref no.[protected]] was sent to same beneficiary, same amount, same bank, same account no & same ifsc code, which was credited in my account without any problem. Please look into the matter & the funds may transferred to my account in cosmos bank as early as possible. Thanking you, dr. Anil janardan noolkar.
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 30, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288858) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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