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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 227

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M
mrreddy
Jun 28, 2021
Resolved
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Icicbank not giving second moritorium who have not taken moritorium at all. They are not all considering RBI RULES. They are calling the customers who dontvhave income at all and telling that u have pay the emi otjerwise we will take leagal action. The are attacking the customers. They have planned not to give moritorium to me.
Nov 7, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 01, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291901) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    H
    Hemantpatan1989
    from Thane, Maharashtra
    Jun 28, 2021
    Resolved
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    Resolved

    Request for Reversal of A Wrong Charge

    Address: ICICIBANK LTD Surya Shopping Centre, Shrishti Residential Complex, Sector No. 5, Mira Road East Thane, Maharashtra, 401107
    Website: www.icicibank.com

    From: Date: 29/06/2021
    Mr. Hemant Parikh
    M/s. MAHALAXMI DIAMOND

    To
    The Manager
    ICICIBANK LTD
    Surya Shopping Centre, Shrishti Residential Complex,
    Sector No. 5, Mira Road East
    Thane, Maharashtra, 401107

    Sub: Request for Reversal of A Wrong Charge

    Respected sir,
    I open my account with 25000/- INR and your bank upgrade it to 1, 00,...
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    V
    Vidhya udde
    Jun 28, 2021
    Resolved
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    Address: Icici merchant services Mumbai

    There was transaction of Rs.78000 done on 9th June through Icici swiping machine.
    The amount was on hold for 1 week inspite of proving all required documents. Later i asked them to cancel the transaction and refund the amount back to customer. ICICI BANK asked me to prefund MSF+GST amount of Rs.1840.80 to there pool account. I have deposited the same on 21st june.
    I have recieved the mails that says initiated for refund and everytime i call customer care they tell refund has been processed and amount will be credited in 48hrs.
    On 27th june they ask me to prefund Rs.295 for july month rent for refund process to be completed. I have done that also and have mailed the details.
    Its been 20 days still ICICI bank has not resolved this.
    Rs.78000 is wit ICICI bank
    Kindly do the needful to get back this amount.
    Aug 14, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jun 28, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284287) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      A
      Akhila435
      Jun 28, 2021
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      Resolved

      There is an unauthorised deduction of Rs 999 from my account with below details

      28/06/2021 VSI/WWW MONEYCO

      There is no clear information of this transaction
      I did not authorize these transactions
      No OTP was received

      Please look into it

      Thanks
      Akhila
      Aug 12, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 28, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284292) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        R
        Raman261
        Jun 27, 2021
        Resolved
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        Without concent Money deducted in the name of dmat account, while i never created one. I did not received any message or notification. This is a new fraud icici bank is doing with their customers. They did this on Friday so that customer could not take any action till monday as when i contacted customer care, they says we can not nothing bu i as for dmat issues staff works from monday till friday. This is a big scam.
        +1 photos
        Aug 9, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 28, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284312) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          plmanmohan
          Jun 27, 2021
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          Address: Nuapatna

          Hi Sir,

          I am not using any Demat account under your company. But an amount of Rs 826 has been deducted from my account. Please, refund my amount.
          Please, close if any demat account you have opened in my name. I do not want any demat account.

          Details is provided below:
          Date: 25/06/2021,
          DMC/IN[protected] DP CHGS TILL MAY-21
          Amount: Dr.: 826.00
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283472) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            Swaraj Nersekar
            Jun 27, 2021
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            I do not have a Demat account from ICICI bank. But I can see that the amount has been deducted from my account. Also, the dates in my account are reflecting wrongly. Requesting for a quick resolution.

            I can see the below in my account statement.
            "DMC/IN[protected] DP CHGS TILL MAY-21"
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283479) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              K
              Krupa K gowda
              Jun 27, 2021
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              Resolved

              Myself Krupa K Gowda, 826.00 rupees has been deducted from my account as (Dmc/[protected] dp chgs till may-21) on[protected]. I have never used my demat account till now.

              Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that then they said that it is free and this will be non chargeable or deduct money. When i checked my balance through icici mobile app then i saw these has been deduct and without any deduction message alert in my mobile which is registered with mobile banking with icici.

              My icici account number is[protected]. This is unethical and unacceptable for me and i request icici to please refund my amount and also deactivate the demat account to avoid any further deduction. My phone number is [protected]
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jun 28, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                S
                Jun 26, 2021
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                Now this has become a quite repetitive issue. Today i was jst ahving a look at my transactions and i see this “ DMC/IN[protected] DP CHGS TILL MAY-21 with charges close to 867 on my icici account. “ I did not authorise this charge and want it returned to my account asap.
                My name is Shridhar Chandna and i have a WEALTH account with you guys.
                My id is- [protected]@gmail.com

                Get in touch with me asap
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283485) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  P
                  Pooja Chib
                  Jun 26, 2021
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                  Resolved

                  Address: ICICI Bank

                  There is no way to check gift card balance on their website. At ATMs also there is no option and even when we call customer care they do not connect with customer care executives and do not even have an option to check balance and the call gets disconnected.
                  Aug 14, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 28, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283497) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    D
                    Darshan Navale
                    from Bengaluru, Karnataka
                    Jun 26, 2021
                    Resolved
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                    Resolved

                    Hi, i have been charged DMC charges of 826/- without my concern. Please note that i never use Demat services offered by ICICI. Kindly help me with transferring back my debit amount.
                    +1 photos
                    Aug 16, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 27, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281569) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      nithinajc
                      Jun 26, 2021
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                      On 25th of June 2021, my account has been debited with an amount of 757.17 rupees and the statement is shown like DMC/[protected] DP CHGS TILL MAY-21. I don't what is this about or why it has been deducted from my account. Similarly a month ago you have deducted some amount saying it is my debit card charges. I don't know what all you are deducting or when it is done. Now I'm afraid to use this account as I'm not sure will money be there or not. We are using bank services to save our money not for you take from it whenever you want. I'm really disappointed with your service. Please do something, so that I can use your service fearlessly.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280023) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team  
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                        M
                        Manish Badaya
                        Jun 26, 2021
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                        Its not acceptable at all that every year I am getting charged for the service which I haven't used. I have tried every possible way to get it resolve however it's not working. Now I need my money back that's it.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280067) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          H
                          Harsha0695
                          Jun 26, 2021
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                          Address: 15-85, New Mirjalguda, Malkajgiri, Hyderabad 500047 near shiva kirana general store
                          Website: www.icicibank.com

                          I am Harsha Vardhan. Yesterday 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Transaction details - DMC/[protected] DP CHGS TILL MAY-21.
                          This is completely unacceptable.
                          So please make sure to credit the amount which has been debited so far
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 27, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (281575) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Jun 29, 2021
                          Updated by Harsha0695
                          Provide your Email ID, I will Email. All the Email that I found on your website are not working. Get me the working Email ASAP.
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                            S
                            Saibabuboddu
                            Jun 26, 2021
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                            Resolved

                            Myself saibabu boodu, i have been with icici bank since last 5 years. This year 2021 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till mar-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                            My contact no[protected]
                            Mail id - gladiators.[protected]@gmail.com
                            +1 photos
                            Aug 14, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 27, 2021
                            ICICI Bank Customer Care's response
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Kirtisingh2311
                              Jun 26, 2021
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                              Amount got deducted from my account and I haven’t applied for any demat account . I want my money back.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279530) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Ayushi257
                                Jun 26, 2021
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                                Rs. 826 has been deducted from my ICICI bank account with narration: DMC/IN[protected] DP CHGS TILL MAY-21. Kindly note that I have never used my demat account, nor had I activated my demat account. Why were the charges debited? I need refund asap.
                                My account no is[protected].
                                - Ayushi Agrawal
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280088) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Avisha PJ
                                  Jun 26, 2021
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                                  Hi,

                                  I never requested for a demat but I can see that the bank has created a demat account number. Now I can see the Rs 482 has been deducted from my account without prior notice or message. I want the demat account to be closed since I never gave a consent to open it in the first place and also want a refund. This is not acceptable.

                                  Thanks
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280096) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    sudheerkamal
                                    from Jamnagar, Gujarat
                                    Jun 26, 2021
                                    Resolved
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                                    Resolved

                                    I am SUDHEERKAMAL BATTA. 481.00 Rupees has been deducted from my account as DP CHGS TILL may-21) DP charges on 25/06/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile
                                    Apr 15, 2022
                                    Complaint marked as Resolved 
                                    Bank contacted me and resolved the issue.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Account number :[protected]
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280108) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Anil4232
                                      Jun 26, 2021
                                      Resolved
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                                      Resolved

                                      Bank account no.[protected] From 26/05/2021 To 26/06/2021 Amount DMC/IN[protected] DP CHGS TILL MAY-21. Money deducted but I have never used demat services, then why?
                                      +1 photos
                                      Aug 12, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 27, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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