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ICICI Bank Complaints & Reviews

www.icicibank.com

3.2

Updated: Aug 25, 2026

Complaints 23793

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14309

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9484

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Hello,

I am an ICICI Bank customer. I got charged for unauthorized and Unnecessarily last 29/09/2021 (ECSRTNCHG) without my knowledge and without any confirmation email, SMS, or Phone call. The total amount charged is INR.535.05 and INR. 0.02. This is ridiculous. I am requesting a refund. Otherwise, I would like to deactivate my account from this bank, this is not fair.

My question is before charging. they have to update or get confirmation from us, right?

Name: Pawan Jogi
Account number: XXXXXXXX5552
IFSC: ICIC0000915

Thanks and Regards
Pawan Jogi
pawan.[protected]@gmail.com

ICICI Bank customer support has been notified about the posted complaint.

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Address: pune

Hello ICICI representative,

today all of sudden i ntoiced that 926 rs wa debited from my account with transaction comment " DMC/*****DP CHGS"

FYI- I have closed DEMAT account long back and it have not being charged so far. May i know why this all of sudden.

I am a trusted customer of ICICI sice 2002 and such unnecessary deduction really frustrate and loose faith on such big brand.

pls immediately reverse the money and get it in my account.

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Today i was just checking transactions of my account and found that Rs 619/- has been deducted from my account towards (DMC/[protected] DP CHGS TILL Aug-21)

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564776) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I noticed that ICICI Bank deducted money from my account under the nach_ad_rtn_chrg. May I know why this deduction is happened as it already taken on 18-Sep-21 and now 28-Sep-21. why this deduction is happening??

Mob - [protected]
Email - [protected]@gmail.com

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (564787) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,
I have done an IMPS transaction and the amount is debited from my account, but it's not credited to the beneficiary account. Also, I have received massage as Below:

Dear Customer, IMPS Txn Ref.[protected] for Rs 15, 000.00 is timed out at Beneficiary Bank on 28-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank.

Please check and resolve the issue asap.
Transaction ID:[protected]

Thanks & Regards
Bhakti Vaidya

ICICI Bank customer support has been notified about the posted complaint.

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All the reimbursements from my company are getting rejected by ICICI bank giving reason as beneficiary name differs.
I have verified the names both are matching even then its the same issue

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561135) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I don't have demat account still Bank charged me 550 for this, they are doing this to lot of people, simple way to steal money I guess

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (561151) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Auto Debit From Account without any email and notification for no reason.
Need my money back.
Every month more than 2000 is getting deducted

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 27, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557609) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Without my permission icici bank deducted dcardfee rs 588. How they deducted the amount without my knowledge, please provide valid reasons for this issue.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 27, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (557960) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I recharged my number on 27 September 2020.
The amount got deducted but recharge failed.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 27, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (558155) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: F2, Meenakshi flats, Rajarajeswari nagar 5th street, Madipakkam

Amount Rs.480 is deducted from my account,

Info: MSI*Pay SUN T

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 27, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556404) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi icici,

3rd September 2021 i can see that rs.1899/- has been deducted from my icici bank account mentioning wpp renewal plan. Last year when they deducted the money for the same plan i called one assist team and said to cancel the policy as i never used it. Please cancel the policy as i don’t need it and i never used it. Please try to clear this request asap.

Thanks
Nilakshi Patel

Nov 15, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556435) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Patancheru

There are charges on my account and there is no good reason

Transaction details- bil/imb/[protected]/payeename/fee/[protected]

Oct 30, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556441) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Amount of 2000 rupees is debited from my saving account and passbook shows dr trans for funding a/c. I haven't opted for any kind of policy. So this deduction without my permission is illegal and I want my money back. Also today is 26 Sept 2021 and transaction showing 27 Sept 2021. So this is a clear case of fraud and a proof is attached herewith.

Oct 31, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 26, 2021

Updated by ananay After submitting complaint it is showing automatically mark as resolved

Verified Support

Sep 27, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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On (25th sept, 2021)at around 12:30 pm I have transfered a sum of Rs 30000/- from my ICICI bank to yesbank through IMPS transfer mode but till now the money is not credited in the beneficiary account.

Request you to please help me on this earliest as beneficiary is in huge need of the money.
please find the details for the same:-

IMPS Transaction No:- MMT/IMPS/[protected]
Mobile No: [protected]
ICICI Account Number(From where the money is transfered):[protected]

Beneficiary Account Details:-

Bank Name -yes bank
Account No - [protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 27, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556434) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Without my notice amount of 4000 INR has been debited from my account on 26/09/2021 shown in the statement below.No information is provided to me about the amount being debited either on my email or my number.I want my money back!!!

Sep 27, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 27, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (556407) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI Bank Morabadi, Ranchi-Branch, Park Plaza, Tagore Hill Rd, Tetartoli, Morabadi, Ranchi, Jharkhand 834008

I opened an ICICI bank few months ago to which 2 people came from bank saying they are for verification of PAN on Bank account but in turn opened a Demat account which I didn't want on asking them to close the account they just say there are no charges and they are not closing the account

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553512) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mylavaram, Morsumalli,indian oil petrol bunk

Website: Consumer complaints

Yesterday from my account 1899/ rupee's deducted without any intimation in this covid crisis 1899 very huge money to us we're poor family background.. Please refund my money back as well as possible it's my humble request

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S

Saggurthi Ramlaxman

Sep 25, 2021

Please refund my money back i don't have job and i don't have any other income sources I'm begging you pleased refund my money

ICICI Bank Customer Care

from Mumbai, Maharashtra

Sep 26, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553185) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi this Balachandar from Puducherry india am holding an savings account in ICICI BANK . I have just received a msj from the bank on 25/09/2021 at 2:30Pm that the amount of 999.00₹ is deducted for VSI*AMAZON ST. But I dindt done any of the transaction and I dint received any conformation msj And any OTPs then how could they made the payment successfully

ICICI Bank customer support has been notified about the posted complaint.

Sep 25, 2021

Updated by Balachandar1693 Customer ID :[protected]

Verified Support

Sep 26, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553516) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 27, 2021

Updated by Balachandar1693 I received a call from a fraud not from ICICI bank I think so .. he asked for my received msj and he was trying to take my available balance of 18000â‚¹ finally I came to notice that this is fake call and I transferred my amount to my another account
I received the call from +[protected] who’s name is sharma fake call and he tried to took my availabe balance it’s fake call

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Address: 1/51,Thimmanamuthur po vengalapuram via tirupattur tk vellore dt

Hi Team,
I could not able to transfer amount to other bank as its showing as beneficiary account as been blocked.
I could not able to withdraw cash in ATM also.

Oct 29, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 26, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (553514) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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