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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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ICICI Bank reviews & complaints page 227

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K
Kariyappabiradar
Jul 1, 2021
Resolved
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Two time 590rs and one 73rs dedicated from my account, I don't understand why it's dedicated, they mentioned ECSRTN Charge, but I don't have any EMI, I requested to you please look into this issue and please resolved It.

Regards
Kariyappa
Aug 11, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jul 01, 2021
Updated by Kariyappabiradar Please refund amount immediately
Verified Support
Jul 02, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296466) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    D
    Death Race
    Jul 1, 2021
    Resolved
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    Resolved

    Address: hyderabad

    When ICICI can open a new account with an aadhar card, why they will not accept it while correcting spelling mistakes in the name. # company simply torturing people
    Aug 13, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Jul 02, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (296455) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      G
      Gaurav Dubber
      Jul 1, 2021
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      Resolved

      I have checked my statement & found 826 rupees deducted from my account by icici bank without any prior notice at dated 26 june 2021.I have to know that what is this deduction means & why you have cut this amount without contact me.
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295488) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        N
        Naddypro
        Jul 1, 2021
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        I am trying to understand you that I have not received referral commission of even a single person iff you not resolv my problem i will go consumer complent

        My match I'd

        [protected]

        My registrated mob no.

        [protected]

        DADARAO RAJARAM BELKUNE

        Dadaram rajaram belkune

        [protected]

        Mohammad

        [protected]

        [protected] Name I don't know

        [protected]

        MOHAMMED

        [protected]

        I have linked my bank account please send my referral commission on that account

        I request you to deposit my refferal money in my bank as soon as possible

        Below u can see it my bank details linked with my ICICI direct so send my refferal reward to this bank
        ICICI Bank customer support has been notified about the posted complaint.
        Jul 03, 2021
        Updated by Naddypro         Plzz resolve faast
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          H
          harshad kumbhar
          from Pune, Maharashtra
          Jul 1, 2021
          Resolved
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          Resolved

          Address: pune

          I am holding an only saving account in ICICI bank but not using any Demat account but still, they activated my account and now they are charging annual fees. I want to close my Demat account and refund my money

          Date - 30 June 2021
          Amount - 624.63
          Demat deduction under the - IN[protected] DP CHGS TILL MAY-2
          1
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jul 02, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (295354) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Amit Mapder
            Jul 1, 2021
            Resolved
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            Resolved

            Address: Dherepara, Begpur,Purba Bardhaman
            Website: Eazypay

            I paid an amount(450 Rupees) with help of Eazypay. Transaction is failed but money is deducted from my bank account.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (292077) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Dhanu@123
              Jul 1, 2021
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              Resolved

              Am Dhananjay Nagve. 430.00 Rupees has been deducted from my account as[protected] DP CHGS TILL SEP-15) DP charges on

              1/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction

              message to my mobile. I need justice and my money back immediately.My Account Number is[protected].
              Aug 11, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 01, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Kuntal@21
                Jun 30, 2021
                Resolved
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                Resolved

                I have been charged rs. 826 without any intimation

                I want this to stop and refund my money.

                Clarification needed for the same.
                Even no prior intimation as well.
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Jul 01, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293328) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Razabmn khan
                  Jun 30, 2021
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                  Resolved

                  Address: Rakholi silvassa DNH 396230

                  Wha mcc surcharge deducted from my account no.[protected], on transactions date 29.06.2021, surcharge mcc 4112 is 34.25, 3.46, 0.51, 0.44 15.06.21 8.03 etc. While government is promoting use of debit card, such surcharges are unaccepatable, its better to keep cash.
                  Please revert transcations, it would increase disbelief on banks, i hace a 9 years long relationshiop with this bank and a previleged customer.
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 01, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (293411) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    R
                    Raja Pradeep Botta
                    Jun 30, 2021
                    Resolved
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                    Resolved

                    Address: HYDERABAD

                    Hi, DP charges are being deducted from my account on regular basis can you please tell me for what reason the DP charges are for?
                    Account:[protected]
                    Aug 6, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291922) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Akgjoint
                      Jun 30, 2021
                      Resolved
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                      Resolved

                      Address: icici Bank Br. Patel Nagar Indore MP

                      There is an unauthorised deduction of Rs 999 from my account with below details

                      2/10/2020 VSI/WWW MONEYCO

                      There is no clear information of this transaction
                      I did not authorize these transactions
                      No OTP was received

                      Please look into it
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 01, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        A
                        anil noolkar
                        Jun 30, 2021
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                        Resolved

                        Address: MUMBAI

                        I had sent a remittance of sar 5000 from abha, saudi arabia through tahaveel al rajhi bank via transaction no.[protected], dated 23rd june 2021. The funds are- on hold -on the pretext of lack of vital data. However, in the transaction sleep all the vital data is present. Secondly, just 5 minutes before this transaction, another remittance[ref no.[protected]] was sent to same beneficiary, same amount, same bank, same account no & same ifsc code, which was credited in my account without any problem. Please look into the matter & the funds may transferred to my account in cosmos bank as early as possible. Thanking you, dr. Anil janardan noolkar.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 30, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288858) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          R
                          rickkie07
                          Jun 30, 2021
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                          Resolved

                          Address: Doraha, Distt Ludhiana Punjab 141421

                          Kindly block following deduction party which is two time deducted mony from my accout
                          VIN/GOOGLE tru
                          dedicted on every date 21/22 at time 14:36
                          mail id : [protected]@gmail.com
                          ph.no. +92 [protected]
                          Name Sureh Kumar
                          Account No.[protected]
                          IFSC Code ICIC0000787
                          RAILWAY ROAD DORAHA BRANCH PIN- 141421
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288861) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            R
                            rickkie07
                            Jun 30, 2021
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                            Address: Doraha, Distt. Ludhiana, Punjab 141421

                            Dear Sir
                            My Name is Suresh Kumar, two unknown transaction done in my account which is not made by me is as below
                            22/06/2021 VIN/GOOGLE tru/[protected]/[protected] Rs.49/-

                            21/05/2021 VIN/GOOGLE tru/[protected]/[protected] Rs.21/-
                            my mail id: [protected]@gmail.com
                            ph. number: +91 [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
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                              V
                              Vinay p0119
                              Jun 30, 2021
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                              Address: 13-1-525-304

                              I am Vinay, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 21 on 25th march 2021

                              I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                              I need my money back and am ready to comlain anywhere else if needed
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288864) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Reply
                              Can you share the email Id. Mail sent to [protected]@icicibank.com is getting bounced back
                              Reply
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                                S
                                Sarfraz Ibrahim
                                from Hyderabad, Telangana
                                Jun 30, 2021
                                Resolved
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                                Resolved

                                Dear ICICI BANK, I am Mohamed Sarfraz Ibrahim S., How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 826/- has been deducted from my account on 25-June towards (DMC/ DP CHGS TILL May-2021)

                                I have never activated and used my Demat account till now.
                                There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                                Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe to return back .

                                Regards,
                                Mohamed Sarfraz Ibrahim
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288869) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  P
                                  Pranav3391
                                  Jun 30, 2021
                                  Resolved
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                                  Resolved

                                  Today 999₹ debited Without Otp

                                  I dont know.about.this transaction

                                  This.sms me by icici.
                                  Dear Customer, INR 999.00 is debited on ICICI Bank Credit Card on 29-Jun-21. Info: PAY*WWW MONEYCO.
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 30, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    V
                                    Vishrati
                                    Jun 30, 2021
                                    Resolved
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                                    Resolved

                                    Address: Mumbai

                                    I am icici bank account holder and bank deducted some ecsrtn charges 518.06₹ and 440.14 ₹ and 352.82₹ without any information and notice or mail and sms ..please explain what is this charges for and please return it
                                    Aug 8, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288681) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      G
                                      gaddam sunnigdh
                                      Jun 29, 2021
                                      Resolved
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                                      Resolved

                                      Address: NIZAMABAD

                                      WHAT is meaning of ecstrnch 5900 amount was dedcuted from account without any intimation through sms or call
                                      Aug 8, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286985) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Reply
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                                        S
                                        sandipsinha15
                                        Jun 29, 2021
                                        Resolved
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                                        Resolved

                                        ICICI direct charged DMC charges of Rs. 826 on 25/06/2021 without asking me. While I created this demat account, they never revealed about this hidden charges. Please help.
                                        Aug 8, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        i am also facing same issue refund amount immediately.
                                        Reply
                                        same issue facing
                                        Reply
                                        ICICI Bank Customer Care's response, Jun 30, 2021
                                        Verified Support
                                        Dear Customer,

                                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288741) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Reply
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