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Updated: Dec 13, 2025
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K
Kirtisingh2311
Jun 26, 2021
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Amount got deducted from my account and I haven’t applied for any demat account . I want my money back.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279530) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Ayushi257
    Jun 26, 2021
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    Rs. 826 has been deducted from my ICICI bank account with narration: DMC/IN[protected] DP CHGS TILL MAY-21. Kindly note that I have never used my demat account, nor had I activated my demat account. Why were the charges debited? I need refund asap.
    My account no is[protected].
    - Ayushi Agrawal
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280088) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      Avisha PJ
      Jun 26, 2021
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      Hi,

      I never requested for a demat but I can see that the bank has created a demat account number. Now I can see the Rs 482 has been deducted from my account without prior notice or message. I want the demat account to be closed since I never gave a consent to open it in the first place and also want a refund. This is not acceptable.

      Thanks
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280096) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        sudheerkamal
        from Jamnagar, Gujarat
        Jun 26, 2021
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        I am SUDHEERKAMAL BATTA. 481.00 Rupees has been deducted from my account as DP CHGS TILL may-21) DP charges on 25/06/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile
        Apr 15, 2022
        Complaint marked as Resolved 
        Bank contacted me and resolved the issue.
        ICICI Bank customer support has been notified about the posted complaint.
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        Account number :[protected]
        Reply
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (280108) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Anil4232
          Jun 26, 2021
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          Resolved

          Bank account no.[protected] From 26/05/2021 To 26/06/2021 Amount DMC/IN[protected] DP CHGS TILL MAY-21. Money deducted but I have never used demat services, then why?
          +1 photos
          Aug 12, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 27, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            A
            Aayushikak
            Jun 26, 2021
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            Myself Aayushi Kakarania, 481.83 Rupees has been deducted from my account no[protected] as DP CHGS TILL May-21 DP charges on 25/06/2021. I have never activated and used my Demat account till now.

            There was no prior notice.I haven't received any deduction message to my mobile.

            I need justice and my money back immediately.My Account Number is[protected] .
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team 
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              O
              Om Bamnia
              Jun 26, 2021
              Resolved
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              Resolved

              Address: Shambhupura (RAJ.) DISTRICT CHITTORGARH

              23/05/21dt. Time 10/27 ko mere account se fraud transjition 89997/rs ka hua hai jiski complent bank mai bhi kari hai lekin karywahi nahi hui hai .29999/ rs ki 3 transjition hui hai jiski UTR no. 1.[protected], 2.[protected], 3.[protected] . Ye transition phone pay se hua hai.
              Bank account no[protected] . IFSC CODE :- ICIC0003899
              +1 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Jun 26, 2021
              Updated by Om Bamnia               Mere account se frod transjition 89997/ ka hua wapas mere account mein transfer karne ki kripa kare
              Verified Support
              Jun 27, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team
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                H
                HDF
                Jun 25, 2021
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                Address: New Delhi

                Amount deducted from my HDFC bank account but not credited to ICICI bank beneficiary's account.
                Transaction date: 31May2021
                Transaction ID:[protected]
                Amount : Rs 2500/-
                Beneficiary's Account details : ICICI a/c[protected]. IFSC ICICI0000029.
                ICICI Bank customer support has been notified about the posted complaint.
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                  M
                  mshegde1963
                  Jun 25, 2021
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                  ICICI Bank has deducted Rs. 7316 from my Demat account without any prior notice. Account Number :[protected]

                  Transaction Remarks :
                  DMC/IN[protected] DP C HGS TILL MAY-21

                  Please refund the amount ASAP
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Request you to refund the deducted amt of Rs 7316 ASAP
                  Reply
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279998) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team  
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                    M
                    Maan singh993
                    Jun 25, 2021
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                    Money deducted from my account without any information

                    My self Maan Singh, 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till may 21)on 24 June 2021I have never used my demat account till now.

                    Without any information icici representative open my account. I was supposed to open salaried account at that time and later when i get to know that they opened my demat account as well and when i call them and asked why its open, i never told you about that...
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                    C
                    Car Trick
                    Jun 25, 2021
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                    I have paid two time transaction use to ICICI credit card no. 0007 amount of 3161.82 rupees against this Order id[protected] . But one order placed unfortunately second time retry payment 3161.82 Payment not successfully and the amout 3161.82 not return to my credit card no. 0007. I attached the statement which deducted the amount from my card. I want to look into the matter. I also giving the complain shop clues but shopclues message to me that no extra amount recieved.
                    [protected] contact no.
                    Email id papu.[protected]@gmail.com
                    +3 photos
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Sakthikd
                      Jun 25, 2021
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                      I have been charged with rs 826 (DMC charges) from my icici account. I am not using my demat account.

                      Account number :[protected]
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279567) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
                      Reply
                      I got a Bank Fraud call on 27 june asking for my debit card and credit card details regarding this issue. Frauds are using this website to loot money . I dont know wheather to share my info so I will visit my the ICICI branch and close all my accounts with ICICI .
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                        S
                        Swadeep Srivastava
                        from Kanpur, Uttar Pradesh
                        Jun 25, 2021
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                        Hi,

                        I am Swadeep Kumar Srivastava from Unnao U.P.

                        On 25th June '21 amt 0f 826 has been deducted from my account against the DMC DP CHGS May'21 without any prior information and deduction massage also not received. I have trust on ICICI bank also i am a customer from last 12years..This kind of activity first time happend..

                        Request to ICICI Bank please refund my Amount ASAP..

                        Thanks
                        Swadeep Kumar Srivastava
                        [protected]
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          ashley.silva
                          Jun 25, 2021
                          Resolved
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                          Resolved

                          Today (25/06/2021) I deposited Rs. 20000 cash in ICICI ATM at Fort, Mumbai, but just as i put the money in the machine the transaction timed out and i got a receipt for transaction was unsuccessful. The machine has already taken the money. Im extremely worried about this. I have already submitted a complaint today to the bank itself. I have the receipt and im sure the cameras have seen me put the money in. Just complaining for the record.
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279565) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Somu vg
                            Jun 25, 2021
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                            Resolved

                            Address: Icici bank head office Bangalore

                            Pls stop the harassment calls and visit home, I cont payment for 2 months because covid-19 reason 2 months lockdown in Bangalore trying to understand situation plss
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Jun 26, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279527) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              sai g rohan
                              Jun 25, 2021
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                              Resolved

                              Address: d.no-16-33,rms colony,gajularega,vizianagaram

                              Hi sir, on wednesday(23 june 20201) i received a call from one assist and explained me about the plan but i was not accepted any plans but they processed my plan as accepted and rupees 1899/- was deducted from my bank. please stop this fraud and refund my amount. im attaching screen shots of mails i have received below
                              +2 photos
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Jun 26, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
                              View replies
                              Dear Sai G Rohan, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
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                                A
                                [email protected]
                                Jun 24, 2021
                                Resolved
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                                Resolved

                                Address: JALGAON MAHARASHTRA

                                I am having credit card of icici bank having no.4315xxxxxxxx4002
                                Since last month (May 21) autod3bit option not worked .and bank levied penalty and interest charges in 2 months which arearound 1000 rs.I am a regular customer of bank since last 14 years and never defaulted any payment.I requests to pls help me to resove this issue
                                Aug 13, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jun 26, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (279520) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  T
                                  Tolsingh
                                  Jun 24, 2021
                                  Resolved
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                                  Resolved

                                  17/06/2021 तारीख को 708 रुपए का और 21/06/2021 को 830 रुपए का गुजरात एसटी बस की टिकट बुक कर रहे थे ट्रांजैक्शन फैल हो गया और रुपए अकाउंट से कट गए है, कस्टमर केयर से शिकायत दर्ज करवाई थी पर अभी तक रिफंड नहीं हुआ
                                  +1 photos
                                  Aug 8, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jun 24, 2021
                                  Updated by Tolsingh                                   was booking a Gujarat ST bus ticket of Rs 708 on 17/06/2021 and Rs 830 on 21/06/2021. Transaction spread has been deducted from the payment account. Had filed a complaint with customer care but there was no refund.

                                  Verified Support
                                  Jun 25, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team 
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                                    D
                                    Diooiufffffdsjk
                                    Jun 24, 2021
                                    Resolved
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                                    Resolved

                                    Address: Mahadev mandir ke pass asotra

                                    Sir i did money transfers on 8/6/2021 but still not received in holder's account please sir help me T2106081003554396340248
                                    +1 photos
                                    Aug 9, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 25, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (277350) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      J
                                      [email protected]
                                      Jun 24, 2021
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      This is chandan kumar jha, holding an ICICI saving b/a :[protected]. My complaint is related to the minimum account balance charges, that bank has debited from my account without even notifying there policy changes, if any. I get quarterly statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
                                      It is extremely disheartening that Bank is just debiting hefty amount from their customer's hard earned money, without any intimation through phone or statement or any way.

                                      Who has given right to them to debit the amount without any notice or intimation to the customer? How one can be updated with the hidden rules modification.?

                                      Please find the below details for all the transactions made by bank.
                                      +1 photos
                                      Aug 14, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Jun 24, 2021
                                      ICICI Bank Customer Care's response                                       Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
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