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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 227

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R
rickkie07
Jun 30, 2021
Resolved
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Address: Doraha, Distt Ludhiana Punjab 141421

Kindly block following deduction party which is two time deducted mony from my accout
VIN/GOOGLE tru
dedicted on every date 21/22 at time 14:36
mail id : [protected]@gmail.com
ph.no. +92 [protected]
Name Sureh Kumar
Account No.[protected]
IFSC Code ICIC0000787
RAILWAY ROAD DORAHA BRANCH PIN- 141421
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288861) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    rickkie07
    Jun 30, 2021
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    Address: Doraha, Distt. Ludhiana, Punjab 141421

    Dear Sir
    My Name is Suresh Kumar, two unknown transaction done in my account which is not made by me is as below
    22/06/2021 VIN/GOOGLE tru/[protected]/[protected] Rs.49/-

    21/05/2021 VIN/GOOGLE tru/[protected]/[protected] Rs.21/-
    my mail id: [protected]@gmail.com
    ph. number: +91 [protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      V
      Vinay p0119
      Jun 30, 2021
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      Address: 13-1-525-304

      I am Vinay, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 21 on 25th march 2021

      I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

      I need my money back and am ready to comlain anywhere else if needed
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288864) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Can you share the email Id. Mail sent to [protected]@icicibank.com is getting bounced back
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        S
        Sarfraz Ibrahim
        from Hyderabad, Telangana
        Jun 30, 2021
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        Dear ICICI BANK, I am Mohamed Sarfraz Ibrahim S., How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 826/- has been deducted from my account on 25-June towards (DMC/ DP CHGS TILL May-2021)

        I have never activated and used my Demat account till now.
        There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
        Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe to return back .

        Regards,
        Mohamed Sarfraz Ibrahim
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288869) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          P
          Pranav3391
          Jun 30, 2021
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          Resolved

          Today 999₹ debited Without Otp

          I dont know.about.this transaction

          This.sms me by icici.
          Dear Customer, INR 999.00 is debited on ICICI Bank Credit Card on 29-Jun-21. Info: PAY*WWW MONEYCO.
          Aug 9, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Jun 30, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            V
            Vishrati
            Jun 30, 2021
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            Address: Mumbai

            I am icici bank account holder and bank deducted some ecsrtn charges 518.06₹ and 440.14 ₹ and 352.82₹ without any information and notice or mail and sms ..please explain what is this charges for and please return it
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288681) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              G
              gaddam sunnigdh
              Jun 29, 2021
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              Address: NIZAMABAD

              WHAT is meaning of ecstrnch 5900 amount was dedcuted from account without any intimation through sms or call
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286985) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                S
                sandipsinha15
                Jun 29, 2021
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                ICICI direct charged DMC charges of Rs. 826 on 25/06/2021 without asking me. While I created this demat account, they never revealed about this hidden charges. Please help.
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                i am also facing same issue refund amount immediately.
                same issue facing
                ICICI Bank Customer Care's response, Jun 30, 2021
                Verified Support
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288741) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  M
                  Mahicharu
                  from Mumbai, Maharashtra
                  Jun 29, 2021
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                  Resolved

                  I have been observing that all my dividend amount is deducting .
                  It is showing DP charges till May 2021.This has been happening several times.
                  ICICI is cheating people witj hidden charges .I am really concerned now.
                  Customer care never responds to call .
                  I demand iCICI cheaters to resolve this
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jun 30, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288686) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    harsh.vardhan
                    Jun 29, 2021
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                    Resolved

                    Cannot able to connect customer care number [protected] .can you provide some alternate number if any
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2021
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286977) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      robie004
                      from Gurgaon, Haryana
                      Jun 29, 2021
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                      Resolved

                      Address: Chennai

                      Myself srilatha k, i have been with icici bank since 2017. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                      Aug 8, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      i have mistaken in typing name, following are my details:
                      Name: Ravindra Singh
                      Account No / Application No:[protected]
                      Product/Service: Demat
                      Request related to: Others
                      Type of request/complaint: Other issues
                      E-mail address: [protected]@gmail.com
                      Mobile no:[protected]
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        rars0812
                        Jun 29, 2021
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                        Resolved

                        My account has been blocked by thugs and no communication regarding the same was shared at all.
                        Up on calling, dumb support knows nothing.
                        Next day I cannot call support on any number.

                        Why shouldn't I call you Thugs???
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285915) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          suryabhashyam
                          Jun 29, 2021
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                          Resolved

                          Hi,

                          I am SuryaNarayana Bhashyam

                          On 25th June '21 amt 0f 413 has been deducted from my account against the DMC DP CHGS May'21 without any prior information and deduction massage also not received. I have trust on ICICI bank also i am a customer from last 4years..This kind of activity first time happend..

                          Request to ICICI Bank please refund my Amount ASAP..

                          Thanks
                          Swadeep Kumar Srivastava
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Jun 30, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288698) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            arpitha bandri
                            Jun 29, 2021
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                            Resolved

                            ICICI Bank debit transaction - vsi*Amazon st

                            I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding...
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                            Lucky jaswal rajput
                            Jun 28, 2021
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                            Resolved

                            Address: Vpo makol tel palampur distt kangra

                            I have a similar issue.
                            DP CHGS TILL MAY'25 - Rs 619.18
                            Please resolve this asap.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285903) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              P
                              Pranaykumar Chennoju
                              Jun 28, 2021
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                              Resolved

                              HI Team,

                              My money RS 999 IND rupees were debited by amazon as transcn (ICL*AMAZON STAN) neither I requested nor i was informed before this transaction. This a serious concern. Please rebate my deducted amount. My phone +91 [protected].
                              Aug 8, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286078) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                mrreddy
                                Jun 28, 2021
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                                Icicbank not giving second moritorium who have not taken moritorium at all. They are not all considering RBI RULES. They are calling the customers who dontvhave income at all and telling that u have pay the emi otjerwise we will take leagal action. The are attacking the customers. They have planned not to give moritorium to me.
                                Nov 7, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Jul 01, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291901) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  H
                                  Hemantpatan1989
                                  from Thane, Maharashtra
                                  Jun 28, 2021
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                                  Resolved

                                  Request for Reversal of A Wrong Charge

                                  Address: ICICIBANK LTD Surya Shopping Centre, Shrishti Residential Complex, Sector No. 5, Mira Road East Thane, Maharashtra, 401107
                                  Website: www.icicibank.com

                                  From: Date: 29/06/2021
                                  Mr. Hemant Parikh
                                  M/s. MAHALAXMI DIAMOND

                                  To
                                  The Manager
                                  ICICIBANK LTD
                                  Surya Shopping Centre, Shrishti Residential Complex,
                                  Sector No. 5, Mira Road East
                                  Thane, Maharashtra, 401107

                                  Sub: Request for Reversal of A Wrong Charge

                                  Respected sir,
                                  I open my account with 25000/- INR and your bank upgrade it to 1, 00,...
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                                  V
                                  Vidhya udde
                                  Jun 28, 2021
                                  Resolved
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                                  Resolved

                                  Address: Icici merchant services Mumbai

                                  There was transaction of Rs.78000 done on 9th June through Icici swiping machine.
                                  The amount was on hold for 1 week inspite of proving all required documents. Later i asked them to cancel the transaction and refund the amount back to customer. ICICI BANK asked me to prefund MSF+GST amount of Rs.1840.80 to there pool account. I have deposited the same on 21st june.
                                  I have recieved the mails that says initiated for refund and everytime i call customer care they tell refund has been processed and amount will be credited in 48hrs.
                                  On 27th june they ask me to prefund Rs.295 for july month rent for refund process to be completed. I have done that also and have mailed the details.
                                  Its been 20 days still ICICI bank has not resolved this.
                                  Rs.78000 is wit ICICI bank
                                  Kindly do the needful to get back this amount.
                                  Aug 14, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 28, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284287) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Akhila435
                                    Jun 28, 2021
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                                    Resolved

                                    There is an unauthorised deduction of Rs 999 from my account with below details

                                    28/06/2021 VSI/WWW MONEYCO

                                    There is no clear information of this transaction
                                    I did not authorize these transactions
                                    No OTP was received

                                    Please look into it

                                    Thanks
                                    Akhila
                                    Aug 12, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 28, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284292) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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