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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 231

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A
amaresh vysyaraju
from Jaipur, Rajasthan
Jun 17, 2021
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I have been holding ICICI account for the past 3 years. A/C in sector-18 Noida with IFSC ICIC0000031. Without any prior intimation they have been debiting amount from my account that too on a monthly basis (some times twice in a month). So please take some against the bank.

23 Apr' 21 : MABchgs - 492.93 Dr
26 Apr' 21 : MABchgs - 513.77 Dr
17 May' 21 : MABchgs - 524.45 Dr
10 Jun'21 : MABchgs - 475.89 Dr
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (255960) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Hhdd
    Jun 17, 2021
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    I am complaining about the credit card interest charges

    I was using icici bank credit card 2018 and i did not miss even a single installments.
    But, because of this covid i lost my job in the month of January 2021 and i did not get a job till June 2021, in this duration this ICICI bank had made a mental torture to pay the bills for which they are calling thrice in a day and threatening to pay the amount if not they will block list my account.

    I am really striving hard to put...
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    DrashtiMehta259
    Jun 16, 2021
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    Would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during it. I have checked this when i was going through my account statement, the amount was debited on 16th june 2021. Could you please assist me regarding this.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (255775) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    DrashtiMehta259's [Complaint's author] reply, Jul 7, 2021
    Can I get the exact mail id where I need to complain. This has taken so long now. And it is frustrating
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      A
      Abhishek.Choudhary
      Jun 16, 2021
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      One of my merchant has refunded some amount in my icici bank and has provided the ARN[protected].

      Bank is not able to trace the refund only. Not helping in anyway for tracing the issue after so many follow ups.

      Money is still stuck some where. God only knows now.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (255744) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        G
        Giri9603
        from Powai, Maharashtra
        Jun 16, 2021
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        My account was debited with 398 rupees by the reason of ecsrtngs..but not indicate why reason
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (253881) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team  
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          H
          Harish lamba
          Jun 16, 2021
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          Address: A/ 24 KAILASH KUNJ SOCIETY OPP SANJAY NAGAR NANA CHILODA NARODA AHMEDABAD

          Dear team,

          It's been informed to you that my father ( ex army ) who met one of your sales executives for a mortgage loan on my property .

          That executive name is ankit shugiya ( employee id -255695) he attended my father and asked for all documents which request for loan purposes. after some day he sent one of his colleague mr vishal rafaliya ( mortgage counselor ) for document collection .As per his word we have give 1 cancelled check and 1 is amount of 3000/- for login purpose, he said that this amount will be used for login purpose and we let you know soon .

          after some day my father got a call from ankit shugiya related login amount . he said that we need 5000/- amount instead of 3000/- which you have because there are some technical thing get changed so required 5000/- amount check . my father who had the faith on your executive and your bank and went personally to handover 5000/- amount check to executive mr. ankit shuagiya.

          After a few days i got a call from one of the executives how to sanction the loan from mumbai mr. Laxmi prasad . He spoke to me and asked me for all bank details due to low cibil score. My loan did not get approved and my loan application got rejected from their end .

          that i totally agree with this .

          After that I spoke to mr. Ankit shugiya that if my file is not approved then please refund my 5000/- amount which was given by my dad to you by check. i got shocked when he declined and said it will be used in all login processes by the bank.

          My concern related to the few which get happend to my dad .

          1. mr. Ankit Shugiya who had never informed my dad about the non refund policy of login when he met him . even when you other executive mr. Vishal rafaliya took a visit at home and none of them informed us about the non refund policy of loan file login process.

          2. Even when I visit your head branch at Maninagar I meet to mr. Imran Mansuri who approached me is not friendly and unprofessional . they just said that we cannot refund that amount. Do whatever you want to do .

          I request him to please call your executive mr. ankit and asked him in front of me .

          He called up him and even he spoke to dad and my dad also said that no one had informed him about the non refund of the login amount .

          Mr Imran Mansuri said that if he didnt informed that we would take action against him.

          but my concern about that is why your icici bank mortgage counsellor is not informing the customer while they went to their home or asked for a document .

          That is your responsibility to inform customers about all nomus and terms and conditions and every small thing which is important .

          because customers have faith in their bank name, not in person.

          without informing my dad about non refundable policy related to the login process it will be considered as fraud done by you icici mortgage counsellor( mr. ankit shugiya) to my dad .

          My question is why he has not informed my dad related non refund policy...i think which is most important thing for a customer to know before giving a blank and filled check to your executive .

          request to kindly help my dad who served indian army 40 year and this type of fraud he never expected from you bank.

          kindly look into this issue on a serious note.

          We hope we get a positive response from your side .

          mortgage loan application no[protected].

          1.ankit shugiya ( employee id - 255695)

          2. vishal rafaliya

          3.imran mansuri

          4. laxmi prasad -
          ICICI Bank customer support has been notified about the posted complaint.
          waiting for reply
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            S
            shivraj.pyati
            from Bengaluru, Karnataka
            Jun 15, 2021
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            My name is Shivraj Pyati, I have been charged 14 times Rs.29.5 every transaction with tran code POSDEC.
            After checking I realized I had taken Gaana subscription and when I didnt have sufficient funds gaana tried to get the payment from my account and got declined.
            But why ICICI is charging Rs. 29.5 per decline.
            The funny part is the subscription charge was Rs.30 and ICICI has deducted ₹29.5*14=413.
            Such a worst bank, they are total liers and fraudsters..this is not the first time I have facing this bank is utter Fraud...I gave no words to describe how worst ICICI bank is...
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            ICICI Bank customer support has been notified about the posted complaint.
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              Y
              Yashpal19193
              Jun 15, 2021
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              Address: Old Govind Pura

              I yashpal I have an account in your bank and I have a credit card of your bank and I want to settlement my credit card dues due to some reason i want to settlement Mya credit card please settlement my credit card as soon as possible
              Otherwise I will take stick action against your company
              My mobile : [protected]
              Mail id :
              [protected]@gmail.com
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (252827) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                M
                mHrithik0214
                Jun 15, 2021
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                I had my installment due on 6th of June and due to insufficient funds, it wasn't deducted, then I contacted HDFC bank (My Loan account) to make the payment and I made the complete payment with Bounce charges... after that 590Rs were deducted from my ICICI even after I paid full amount to HDFC directly.
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                ICICI Bank customer support has been notified about the posted complaint.
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                  M
                  Moses Paul R
                  Jun 15, 2021
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                  Address: chennai

                  I am an ex employee of icici bank ltd in corporate salary account as BD (SEII) from (2009 to 2011). Please help in getting the copy of relieving letter and experience certificate. I am unable to generate password on the alumni icici help line. Please guide. My empno is 537770 mobile no [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    V
                    Virendra kr Upadhyay
                    from New Delhi, Delhi
                    Jun 15, 2021
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                    Address: [email protected]

                    I have a salary account with ICICI bank, I got a policy of ICICI prudential online . ICICI banks charged 590 rs instead of 136 . I contacted with ICICI bank and ICICI prudential both are pointing each other.
                    Till yet we don't have any solution.
                    ICICI bank representatives are not ready to listen and solve the issue.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (250003) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      Adityashankar Gupta
                      Jun 15, 2021
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                      I have 3 different SIP's with ICICI Bank. 2 of Rs 3, 000/- each and 1 of Rs 2, 000/-. However when I chceked my bank statement carefully, ICICI Bank has been charging an extra amount of Rs 35/- on top of my SIP Amounts. I don't know what these charges are for. I have been trying to search online but couldnt find any explanation for the same
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (249996) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Sudha Inthi
                        Jun 14, 2021
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                        Deduction of rupees 1899 for wpp sr

                        Address: Hyderabad

                        07 June 2021 My account showed deduction of rupees 1899 for PPL/WPP_SR[protected]_Nwe Policy. But i have never enrolled for such a plan. this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it....
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                        R
                        Ranjith Shetty 2611
                        Jun 14, 2021
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                        Address: India

                        Dear Team,

                        I have place request for closure of my demat account last year only still im getting bills and mails

                        Please check i dnt want any deduction already shared and confirmed on mail as well to close my demat account

                        Due to lockdown im nt able to share form my form was rejected due to sign mismatch

                        I am confirming the same through mail tht it is my sign and close my demat account

                        It has been a mental tochure u have given related to demat account why cant you ll close it

                        I will not pay any renew charge nor any bill
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (250054) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          K
                          Kaushik Chakraborty 1996
                          Jun 14, 2021
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                          Address: Registered office of I-Sec is at ICICI Securities Ltd. - ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai - 400020, India, Tel No : 022 - 2288 2460

                          Hi Respected Dear Sir Madam
                          I am in trouble the icici direct bank automatically daily charge me eba charge i already stopped it but the company daily cut my from as much the bank can please stop this happening i am a very hard working person my 1 rupee money is more for me please i request you please delete my icici direct account & stop make charge name of EBA what is this icici direct account number is [protected] return my money which one you daily cut from my account
                          ICICI Bank customer support has been notified about the posted complaint.
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                            K
                            Kaluram Gajare
                            Jun 14, 2021
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                            We are holding a credit card of ICICI bank of number [protected] standing in the name of Kaluram Sahadev Gajare. Due to some unforeseen circumstances we have not been able to pay outstanding amount of credit card for which we have requested waiver from your collection department. The collection department has now started calling all our relatives and are asking them to settle credit card dues. Are they really responsible when the customer is still reachable and wants to be in good terms with the bank.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              aarthi viswanathan
                              Jun 14, 2021
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                              Money deducted from google VIN without knowledge

                              Hi Sir,

                              I have received money detected message from the Google Vin services.Copied the received message too.
                              Could you please check what is the reason for this.
                              Mobile -[protected]
                              ---
                              Dear Customer, transaction of INR 59.00 done on ICICI Bank Account XX496 on 14-Jun-21. Info: VIN*GOOGLE Y....
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                              priyeshranjan2305
                              Jun 14, 2021
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                              Address: 5b,noorani bagh colony,bihar,patna

                              An amount deducted from my bank account named undermentioned

                              Rs 590 has been deducted from my account on ECSRTNCHG01_020621_SR[protected] AND
                              ECSRTNCHGS100621_SR[protected]

                              Let me know why you charging this amount from my account. What this is charge for?

                              My account is any current account its my salary account.
                              .
                              Kindly refund my money otherwise i will file a compliant in consumer forum.

                              Thanks & regards
                              Priyesh ranjan
                              [protected]
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
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                                S
                                Satish Sevak
                                Jun 14, 2021
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                                Address: Nandli sagora, teh- aspur , dis - dungarpur pin 314021

                                Dear Madam/ Sir,

                                Same issue i have face in the icici account that they were charged EBA / nse charge or not refund kindly do something on it and refund
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (247081) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  R
                                  Ramjee Madina
                                  from Hyderabad, Telangana
                                  Jun 14, 2021
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                                  Grievance Number: 2760490 in consumerHELPLINE.gov.in whereas they gave me the update that I already approached banking Ombudsman accordingly ICICI official reverted. If it is the case then why ICICI not mentioned the complaint number for which they have reverted ? This bank providing the false comments .

                                  The worst thing about this bank that I have requested to initaite shift the auto debit for their but in reverse these people asking me to create a e-mandate for their LOAN, I really don't understand what kind of ### bank it is.

                                  No manners, no responSBIlity...ITs kind of SCRAP .
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