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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 232

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A
Ajay Jumbad
Jun 14, 2021
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With in last 10 day ECS Charges from my saving account got deducted two times. 8th June 472.60rs and 14th June 116rs. I'm not sure why these charges are getting deducted from my account. Kindly help me with this issue.
My Email ID: aju.[protected]@gmail.com

Thanks,
Ajay Jumbad
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (246353) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Sehrish Naaz
    Jun 14, 2021
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    Without my consent, rs. 2000 has been deducted from my account on 14/06/2021 to 'dr. Tran for funding a/c[protected].
    I have never subscribed to any policy. I want my money back. Kindly help me in this regard as soon as possible.
    This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
    +1 photos
    Jun 15, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
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      Sehrish Naaz
      Jun 14, 2021
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      Without my consent, rs. 2000 has been deducted from my account on 31/07/2017 to 'dr. Tran for funding a/c[protected].
      I have never subscribed to any policy. I want my money back. Kindly help me in this regard as soon as possible.
      This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
      +1 photos
      Jun 15, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Jun 14, 2021
      Updated by Sehrish Naaz
      *Date 14/06/2021
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        A
        Anoojs
        Jun 13, 2021
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        My newly opened account was freezed after video kyc. I am not able to fund my account. The main intention of video kyc is that we don't want to visit the branch for account opening. But now it showing that I should visit my branch to activate the account. This is cruel
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (246370) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          aniruddhas435
          Jun 13, 2021
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          Address: ICICI Bank Ltd, 5C, Chetla Central Rd, Chetla, Kolkata, West Bengal 700027

          Today (13 June 2021) at 2:35 PM, I suddenly received a mail (photo attached) saying that INR 5, 188.32 was debited from my account. I did not receive any OTP for this transaction.

          Mobile number: [protected]

          I request an enquiry into the matter and a refund of this amount.
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            A
            Amrita10
            Jun 13, 2021
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            ICICI Bank — MABchgs-Feb21+GST ;MABchgs-Mar21+GST ;MABchgs-Apr21+GST ;MABchgs-May21+GST

            ICICI bank deducted MAB charges without intimating regarding the debit. This is salary account from 2015 and I don't know if they have removed it as a salary account without intimating me via anything such as SMS or email or phone call. This was a zero balance account and I didn't get any information if they are converting the salary account to normal saving account.

            It deducted my MAB charges for the month of March, April, May, June on the below dates. I lost Rs 1644 in total from my account.
            Value Date Transaction Date Cheque Number Transaction Remarks Withdrawal Amount (INR )
            23/04/2021 23/04/2021 - MABchgs-Feb21+GST 310.9
            26/04/2021 26/04/2021 - MABchgs-Mar21+GST 455.92
            17/05/2021 17/05/2021 - MABchgs-Apr21+GST 438.15
            10/06/2021 10/06/2021 - MABchgs-May21+GST 439.24

            This kind of activity is really a mess for customers and it cannot be accepted from the ICICI bank.

            I need my money to be refunded back and close this bank account asap...
            ICICI Bank customer support has been notified about the posted complaint.
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              B
              Begum sheik
              Jun 13, 2021
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              I am Asha Begum holding ICICI bank account for last 7 years, from few months MAB CHARGES debited. Please resolve my issue.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244679) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                V
                Varsha Bhadouriya
                Jun 13, 2021
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                Address: Indore

                Dear ICICi Bank
                Team,

                Mene pay later account ka poora ammount pay kar diya hai, uske sath hi apke yha se mera account block ka r diya gya. Lekin mere Cibil me abhi bhi pay later account ka status active dikh rha hai.
                Muje Pay later account ki NOC provide kare.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244250) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Raminder Pratap Kaur
                  Jun 13, 2021
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                  I would like to bring it to your notice that, the amount of rs169/- has been deducted from my icici account and the transaction message says vsi/amazon ST. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. The amount was debited earlier on 13 may 2021 and again today i.e. 13 june 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                  +1 photos
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                    V
                    vikash.kumar
                    from JHUNJHUNU, Rajasthan
                    Jun 13, 2021
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                    Address: Jhunjhunu, Rajasthan

                    My ORDER #[protected] for benq monitor was cancelled and a refund for amount 8750rs was initiated on my ICICI bank account by amazon on 16th may. But I have not received the refund amount in my account.

                    Below is the refund reference number. I have also attached the email from Amzon regarding the refund transaction and order details.

                    Refund Reference # [protected]

                    My bank account was closed by on which refund was issued was closed on 17th May. So bank now is not crediting the refund amount in account due to account closure. So bank should provide me the money via Check or Demand draft since the bank has received money from amazon.
                    +2 photos
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                      T
                      texarun
                      from Mumbai, Maharashtra
                      Jun 13, 2021
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                      Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400051, Maharashtra, India.

                      Hi,

                      I lost my debit card, so blocked that and got the replacement. But with that I can only do netbanking and ATM withdrawal. But can't purchase anything online.

                      Called customer care over phone but getting only robotic voice that keeps saying that my card is activated but status has not changed. This is causing me a lot of inconvenience. Since there is no human to understand the issue, I am escalating it first through you.

                      Request you to please look into it.

                      Many thanks
                      SWATI CHATTOPADHYAY
                      ICICI Bank customer support has been notified about the posted complaint.
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                        D
                        Dabbu@9970
                        Jun 13, 2021
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                        My account number[protected] may be operating negative even after several visit to your branch there is no response.Kindly inform me about balance so that I can do needful.
                        ICICI Bank customer support has been notified about the posted complaint.
                        I want to close my account please guide me about the procedure.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244211) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team 
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                          S
                          Jun 12, 2021
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                          Address: Sindhanur

                          I'm paying my EMI advance date of 26th and before 1 day EMI last date but banks took ecs Charges for Three tym of Rupees 1500rs, icici bank is heavy penalty putting in customers..if not my amount returned to my account I complaint to the consumer complaint
                          ICICI Bank customer support has been notified about the posted complaint.
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                            J
                            Jacdec80
                            Jun 12, 2021
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                            I applied for NRE-NON PINS account opening. Also clearly mentioned that, I do not want NRO-PIN and NRO NON-PINS account. They replied by email that only NRE NON-PINS account will be opened.
                            Today I received email confirmation for account opening.
                            It shown they opened NRO-PINS, NRO-NON PINS demat account as well as ICICI NRO saving account, which I never requested.

                            Very poor customer service...

                            I want close all the above account prior to proceed for NRE non PINS account. Your support highly appreciated.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Prassanna kumar
                              Jun 12, 2021
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                              This is the second deduction by icici bank on 10th June 2021 in the name of dp charges though I have clarified last time to close the account but the same
                              Was deducted again by the bank this shows how u treat the customers request

                              I am prasannakumar naik, on 10th june2021 sum of rs has been deducted from my account for dp charges till june 2021

                              I was not having any idea about my demat account, and i didn't get any notification of deduction. I never personally opened the demat account till date so this is totally insecure and i even don't have any idea about the demat and trading stuff so please take this matte seriously because deducting of charges from account without the knowledge of account holder is not acceptable in which the account holder never opened the demat account

                              I need my money back and am ready to claim in anywhere else if needed

                              If i don't get my money back i am gonna take legal action upon this
                              Till date i am having faith on icici so please don't lose it
                              +1 photos
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                                A
                                Akanksha Nathawat
                                Jun 12, 2021
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                                Address: 417,4th Main Indragandhi Street B Narayanpura,KR Puram,Bangalore,

                                An amount of Rs. 129 from my account jn name of VSI* AmazonST, I did not received any otp for that
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244201) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team 
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                                  V
                                  Vipul9205
                                  Jun 12, 2021
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                                  Registered number activate but system are not generating PIN & sending SMS to my registered mobile number. registered mobile number are displayed in account details are same & for debit card generating PIN & working OK but whenever we try for credit card it not functioning complete the process.
                                  To resolve the issues several time called to Miss Saloni of customer care ICIC bank & trying to resolve the issues but yet not generated the PIN also not getting the proper response from your . complain registered in level 1 ( Complain No : 000V4aGC26DB9H9K) but yet not receive any solution. also not getting any response from your provided service contact number.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jun 12, 2021
                                  Updated by Vipul9205
                                  Registered mobile number are displayed in account details & registered number also activate but system are not generating PIN & sending SMS to my registered mobile number.
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                                    vksrjk1
                                    Jun 12, 2021
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                                    Address: Partapur Road, Opposite to royal public school

                                    Dear sir,

                                    I am having an account in your bank with the account number[protected], while opening the account I was said that I can get free Demat account without any maintenance charges, so I opened it.

                                    now I see some 826 rs has been deducted as DP charges, transaction remark is "DMC/IN[protected] DP C HGS TILL APR-21", can you please clarify on this.

                                    Please close my ICICIDIRECT Demat account, I was never interested to trade with ICICIDIRECT, your employee asked me to buy some icici bank shares so i bought it and sold it, other than this there is no trade i have done with that demat account.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241195) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241200) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      rohitkumarbohara
                                      Jun 12, 2021
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                                      Address: OLD CITY NEAR AURVEDIC HOSPITAL KACHARY ROAD KISHANGARH

                                      Dear sir,

                                      i have a account in icici old city kishangarh distt ajmer (rajasthan) the bank will be dedcut my current account wrong charges like that cash deposit charges. i submit the application rectify worng charge in icici bank brance but they refused to clear all worng charges deducted[protected] this is my cuurent account in icici old city kishangarh distt ajmer branche
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241195) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        S
                                        Sushant2305
                                        Jun 12, 2021
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                                        Unknown transaction to BILLDESKPP@ybl

                                        Today morning a message was recieved by me notifying a unknown trasection of ₹360 named on [protected]@ybl which was not done by niether permitted by me, It was deductwd by it own without any information provided to me, I have my account in icici bank

                                        Please resolve the complaint...
                                        +1 photos
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