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ICICI Bank Complaints & Reviews

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Updated: Jun 2, 2026
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ICICI Bank reviews & complaints page 233

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S
Sudha Inthi
Jun 14, 2021
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Address: Hyderabad

07 June 2021 My account showed deduction of rupees 1899 for PPL/WPP_SR[protected]_Nwe Policy. But i have never enrolled for such a plan. this is big amount. So please help me get back my money as soon as possible. Amount deductions without our consent is not reasonable. Please cancel the policy as i don’t need it and i never used it.
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (250066) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Ranjith Shetty 2611
    Jun 14, 2021
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    Address: India

    Dear Team,

    I have place request for closure of my demat account last year only still im getting bills and mails

    Please check i dnt want any deduction already shared and confirmed on mail as well to close my demat account

    Due to lockdown im nt able to share form my form was rejected due to sign mismatch

    I am confirming the same through mail tht it is my sign and close my demat account

    It has been a mental tochure u have given related to demat account why cant you ll close it

    I will not pay any renew charge nor any bill
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (250054) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      K
      Kaushik Chakraborty 1996
      Jun 14, 2021
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      Address: Registered office of I-Sec is at ICICI Securities Ltd. - ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai - 400020, India, Tel No : 022 - 2288 2460

      Hi Respected Dear Sir Madam
      I am in trouble the icici direct bank automatically daily charge me eba charge i already stopped it but the company daily cut my from as much the bank can please stop this happening i am a very hard working person my 1 rupee money is more for me please i request you please delete my icici direct account & stop make charge name of EBA what is this icici direct account number is [protected] return my money which one you daily cut from my account
      ICICI Bank customer support has been notified about the posted complaint.
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        Kaluram Gajare
        Jun 14, 2021
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        We are holding a credit card of ICICI bank of number [protected] standing in the name of Kaluram Sahadev Gajare. Due to some unforeseen circumstances we have not been able to pay outstanding amount of credit card for which we have requested waiver from your collection department. The collection department has now started calling all our relatives and are asking them to settle credit card dues. Are they really responsible when the customer is still reachable and wants to be in good terms with the bank.
        ICICI Bank customer support has been notified about the posted complaint.
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          aarthi viswanathan
          Jun 14, 2021
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          Money deducted from google VIN without knowledge

          Hi Sir,

          I have received money detected message from the Google Vin services.Copied the received message too.
          Could you please check what is the reason for this.
          Mobile -[protected]
          ---
          Dear Customer, transaction of INR 59.00 done on ICICI Bank Account XX496 on 14-Jun-21. Info: VIN*GOOGLE Y....
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          priyeshranjan2305
          Jun 14, 2021
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          Address: 5b,noorani bagh colony,bihar,patna

          An amount deducted from my bank account named undermentioned

          Rs 590 has been deducted from my account on ECSRTNCHG01_020621_SR[protected] AND
          ECSRTNCHGS100621_SR[protected]

          Let me know why you charging this amount from my account. What this is charge for?

          My account is any current account its my salary account.
          .
          Kindly refund my money otherwise i will file a compliant in consumer forum.

          Thanks & regards
          Priyesh ranjan
          [protected]
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Satish Sevak
            Jun 14, 2021
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            Address: Nandli sagora, teh- aspur , dis - dungarpur pin 314021

            Dear Madam/ Sir,

            Same issue i have face in the icici account that they were charged EBA / nse charge or not refund kindly do something on it and refund
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (247081) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              Ramjee Madina
              from Hyderabad, Telangana
              Jun 14, 2021
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              Grievance Number: 2760490 in consumerHELPLINE.gov.in whereas they gave me the update that I already approached banking Ombudsman accordingly ICICI official reverted. If it is the case then why ICICI not mentioned the complaint number for which they have reverted ? This bank providing the false comments .

              The worst thing about this bank that I have requested to initaite shift the auto debit for their but in reverse these people asking me to create a e-mandate for their LOAN, I really don't understand what kind of ### bank it is.

              No manners, no responSBIlity...ITs kind of SCRAP .
              ICICI Bank customer support has been notified about the posted complaint.
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                Ajay Jumbad
                Jun 14, 2021
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                With in last 10 day ECS Charges from my saving account got deducted two times. 8th June 472.60rs and 14th June 116rs. I'm not sure why these charges are getting deducted from my account. Kindly help me with this issue.
                My Email ID: aju.[protected]@gmail.com

                Thanks,
                Ajay Jumbad
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (246353) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sehrish Naaz
                  Jun 14, 2021
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                  Without my consent, rs. 2000 has been deducted from my account on 14/06/2021 to 'dr. Tran for funding a/c[protected].
                  I have never subscribed to any policy. I want my money back. Kindly help me in this regard as soon as possible.
                  This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                  Jun 15, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
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                    Sehrish Naaz
                    Jun 14, 2021
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                    Without my consent, rs. 2000 has been deducted from my account on 31/07/2017 to 'dr. Tran for funding a/c[protected].
                    I have never subscribed to any policy. I want my money back. Kindly help me in this regard as soon as possible.
                    This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                    Jun 15, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Jun 14, 2021
                    Updated by Sehrish Naaz
                    *Date 14/06/2021
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                      Anoojs
                      Jun 13, 2021
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                      My newly opened account was freezed after video kyc. I am not able to fund my account. The main intention of video kyc is that we don't want to visit the branch for account opening. But now it showing that I should visit my branch to activate the account. This is cruel
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (246370) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        aniruddhas435
                        Jun 13, 2021
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                        Address: ICICI Bank Ltd, 5C, Chetla Central Rd, Chetla, Kolkata, West Bengal 700027

                        Today (13 June 2021) at 2:35 PM, I suddenly received a mail (photo attached) saying that INR 5, 188.32 was debited from my account. I did not receive any OTP for this transaction.

                        Mobile number: [protected]

                        I request an enquiry into the matter and a refund of this amount.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Amrita10
                          Jun 13, 2021
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                          ICICI Bank — MABchgs-Feb21+GST ;MABchgs-Mar21+GST ;MABchgs-Apr21+GST ;MABchgs-May21+GST

                          ICICI bank deducted MAB charges without intimating regarding the debit. This is salary account from 2015 and I don't know if they have removed it as a salary account without intimating me via anything such as SMS or email or phone call. This was a zero balance account and I didn't get any information if they are converting the salary account to normal saving account.

                          It deducted my MAB charges for the month of March, April, May, June on the below dates. I lost Rs 1644 in total from my account.
                          Value Date Transaction Date Cheque Number Transaction Remarks Withdrawal Amount (INR )
                          23/04/2021 23/04/2021 - MABchgs-Feb21+GST 310.9
                          26/04/2021 26/04/2021 - MABchgs-Mar21+GST 455.92
                          17/05/2021 17/05/2021 - MABchgs-Apr21+GST 438.15
                          10/06/2021 10/06/2021 - MABchgs-May21+GST 439.24

                          This kind of activity is really a mess for customers and it cannot be accepted from the ICICI bank.

                          I need my money to be refunded back and close this bank account asap...
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Begum sheik
                            Jun 13, 2021
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                            I am Asha Begum holding ICICI bank account for last 7 years, from few months MAB CHARGES debited. Please resolve my issue.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244679) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              Varsha Bhadouriya
                              Jun 13, 2021
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                              Address: Indore

                              Dear ICICi Bank
                              Team,

                              Mene pay later account ka poora ammount pay kar diya hai, uske sath hi apke yha se mera account block ka r diya gya. Lekin mere Cibil me abhi bhi pay later account ka status active dikh rha hai.
                              Muje Pay later account ki NOC provide kare.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244250) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Raminder Pratap Kaur
                                Jun 13, 2021
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                                I would like to bring it to your notice that, the amount of rs169/- has been deducted from my icici account and the transaction message says vsi/amazon ST. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. The amount was debited earlier on 13 may 2021 and again today i.e. 13 june 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                                ICICI Bank customer support has been notified about the posted complaint.
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                                  vikash.kumar
                                  from JHUNJHUNU, Rajasthan
                                  Jun 13, 2021
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                                  Address: Jhunjhunu, Rajasthan

                                  My ORDER #[protected] for benq monitor was cancelled and a refund for amount 8750rs was initiated on my ICICI bank account by amazon on 16th may. But I have not received the refund amount in my account.

                                  Below is the refund reference number. I have also attached the email from Amzon regarding the refund transaction and order details.

                                  Refund Reference # [protected]

                                  My bank account was closed by on which refund was issued was closed on 17th May. So bank now is not crediting the refund amount in account due to account closure. So bank should provide me the money via Check or Demand draft since the bank has received money from amazon.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    texarun
                                    from Mumbai, Maharashtra
                                    Jun 13, 2021
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                                    Address: ICICI Bank Towers, Bandra-Kurla Complex, Mumbai 400051, Maharashtra, India.

                                    Hi,

                                    I lost my debit card, so blocked that and got the replacement. But with that I can only do netbanking and ATM withdrawal. But can't purchase anything online.

                                    Called customer care over phone but getting only robotic voice that keeps saying that my card is activated but status has not changed. This is causing me a lot of inconvenience. Since there is no human to understand the issue, I am escalating it first through you.

                                    Request you to please look into it.

                                    Many thanks
                                    SWATI CHATTOPADHYAY
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                      Dabbu@9970
                                      Jun 13, 2021
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                                      My account number[protected] may be operating negative even after several visit to your branch there is no response.Kindly inform me about balance so that I can do needful.
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      I want to close my account please guide me about the procedure.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244211) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team 
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