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3.2
Updated: Jan 2, 2026
Complaints 23755
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14271
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ICICI Bank reviews & complaints page 234

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Naila Dabir
Jun 10, 2021
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I worked with ICICI Bank during[protected] to[protected] and my employee id was 275624.

I have alloted the UAN number which is still active in EPFO.GOV.IN webiste, I just want to transfer my UAN to my current Active UAN. I given a request and mail also to payroll.[protected]@icicibank.com but didnt get any confirmation when my request will be proceed or acknowlege.

Kindly approve my request received from EPFO portal post that only i can put the claim online.

Hope you understand my consern and do the needful.

Thanks and Regards,
Naila Dabir
ICICI Bank customer support has been notified about the posted complaint.
Jun 10, 2021
Updated by Naila Dabir Please find the snapshot of the issue

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    sanjeevk825
    Jun 10, 2021
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    My account was debit for 825 rs on 9th June 2021. I inquired with customer care executive and they told that it is for Demat account. But i never opened demat account with the ICICI bank and never gave request to open it. so how cum it got opened and i am being charged. So request you to please refund my hard earned Money back.. Icici bank executives are not helping me in this matter. They ar just making fool.
    ICICI Bank customer support has been notified about the posted complaint.
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      Ram Singh Bisht
      Jun 10, 2021
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      Address: Kumhar Mandi Telibagh Lucknow
      Website: Consumercomplaints.In

      Transaction ID : SB498800
      Rs 598. Date 02.06.2021
      Rs 590 Date 04.06.2022
      Rs 588. Date 30.04.2021

      Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any days about this and also I did bit take any services
      Plz resolve it and refund my deducted amt and stop it
      +3 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Jun 10, 2021
      Updated by Ram Singh Bisht       Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any information about this and also I did not take any services
      Plz resolve it and refund my deducted amt and stop it
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        R
        Radheshyam329
        Jun 10, 2021
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        Resolved

        My debit card is blocked for online transactions by Visa for repeated entry of incorrect information. How do I unblock my card?
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235508) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Abhishek Dhawale
          Jun 10, 2021
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          After repeated unsuccessful attempts to redeem the HSBC GLOBAL mutual fund from my portfolio, I was finally able to redeem it. But now a different issue has come up. Even after 7 business days, the redemption amount has not been credited to my account. I also redeemed two other funds on the same day and those amounts were successfully credited to my account within 3 days.
          ICICI Bank customer support has been notified about the posted complaint.
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            Anjuu2411
            Jun 10, 2021
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            I have received call from ICICI bank and given information about one assist plan after that they activated this plan and deducted Rs-1899 from my account without my permission. I don't need this plan actually. So, please deactivate this plan and return my money asap.

            SR Request no: SR[protected]
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Anju, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
            Reply
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235506) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              D
              Divu sony
              Jun 10, 2021
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              Address: Haridwar

              My account has beed debited without any intimation. They deduct mabcharges from my account.
              I want to do online transaction today, when I check my account, there is no balance, they deduct near about 2000 rs.
              505 rs from mar 21, 322rs from feb 21, 536 rs from mar 21 & 615 rs from apr21.
              What should I do to take my money back or close my account.
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235503) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                G
                Greatgirig
                Jun 9, 2021
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                Address: Gorakhpur

                Hi I'm an icici bank customer. Today 09/06/21 ecsrtnchgs charged 513.79 rupees. I don't know what the charges ecsrtnchg...the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                Thanks & regards,
                Girijesh Kumar
                ICICI Bank customer support has been notified about the posted complaint.
                Jun 09, 2021
                Updated by Greatgirig                 No update
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                  R
                  Roy Joy
                  Jun 9, 2021
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                  I am an ICICI bank customer and my account got debited Rs 595 for 8 times as ecsrtnchgs charges without any prior permission. Please do the needful to return that amount to my account.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    R
                    Riya gupta96
                    Jun 9, 2021
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                    Address: Gurgaon

                    I want refund of POSDEC charges complete amount am facing this issue from more than one year please look onto this matter and resolve this asap i've already highlighted this concern on your twitter page nobody is responding i have complete statement also not getting any satisfactory assistance from customer service check all the attached images m pissed off now
                    +8 photos
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                      R
                      Rajkumar Narayan Panchal
                      Jun 9, 2021
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                      Address: Icici direct
                      Website: www.Icicidirect.com

                      I was working in the year 2006
                      And my agent code was 8016031
                      My pan number ALVPP4295L
                      MY account number salary credited on[protected]
                      I want my PF number and salary slip if possible.

                      I lost my salary slip
                      ICICI Bank customer support has been notified about the posted complaint.
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                        S
                        shamima haque
                        Jun 9, 2021
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                        Address: New Delhi

                        Dear Customer, transaction of INR 1, 699.00 done on ICICI Bank Account XXXX on 09-Jun-21. Info: IIN*I-Debit*S.

                        I did not make any such transactions and the customer care number gives no option to register a complaint. I want the bank to refund me the amount and also to give me a valid explanation for making such deduction and giving no option to talk to cusomers care executive.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          A
                          Aakanksha1996
                          from Delhi, Delhi
                          Jun 9, 2021
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                          Address: Sector - k 984 aashiana colony lucknow

                          Today i randomly checked by bank account and my account showed a deduction of rupees 1899 for wpp sr [Protected] renewal.Butt i have never enrolled or such a plan . As a student i stay away from home, this is ig amount . So pls help me to get back my money as soon as possible . Amount deduction without our consent is not reasonable . Please cancel the policy as i don't need it and i never used it . Please try to clear this as soon as possible.
                          +1 photos
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                            R
                            Ranjith Gaddameedi
                            Jun 9, 2021
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                            Resolved

                            Hi sir, my savings account of icici shows negative balance, how do i resolve this? Thanks in advance
                            Aug 6, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
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                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232543) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              GauravBansal1234
                              Jun 9, 2021
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                              Resolved

                              Hi,
                              Rs 794.86 is deducted from my account without any reason. And, I am not using demat account since the opening of my Saving account. Please refund my money back.
                              Please find reference number -IN[protected]
                              You can connect with me on [protected]

                              Regards,
                              Gaurav Bansal
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232555) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                P
                                Pawan sss
                                Jun 9, 2021
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                                Address: Gangapur city

                                Behaviour of ICICI bank staff is too bad and unprofessional Ihave a similar experience in he past at ICICI bank in gangapur city by the maager Mr umesh kumar sharma. Very Very poor show by staff of ICICI bank
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
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                                Mr umesh kumar sharma branch manager behaviour very bed plz take action immdently
                                Reply
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232573) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  Smrutiranjan123
                                  Jun 9, 2021
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                                  Resolved

                                  Address: Balasore

                                  My Account got debited with 589and 590 as ECSRTNCHG, 9th jun 2021 as GST And as CST.why this is happening????? What is actually ECSRTNCHG ??? Why it deducting from account.Please mail to me on [protected]@gmail.com
                                  +1 photos
                                  Jun 10, 2021
                                  Complaint marked as Resolved 
                                  Plz sir back my money in my acount...my without permission bank debited my money..plz come back my money
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                  My Name is JOHN ALEX P. I am customer of the bank since 8 years. My account number is mentioned in the screen shot. Without my permission the bank has deducted ECSRTNCHGS of 8774 Rs from my account. Attached is the screenshots.

                                  ECSRTNCHG Charges debited my account - Comment #3848852 - Image #0
                                  ECSRTNCHG Charges debited my account - Comment #3848852 - Image #1
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                                    K
                                    Kaushik Chakraborty 1996
                                    Jun 9, 2021
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                                    Address: ICICI Securities Ltd. - ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai - 400020, India
                                    Website: www.icicidirect.com

                                    Hi Respected Dear Sir Madam i got a cashback offer rupees ₹ 500 from ICICI bank via Google pay for opening a demat account i am think ok great offer, then i create a free icici direct account apply coupon code on 17may 2021 & started trading, still now i didn't get the cash back from ICICI i request to you icici bank please send me the cashback amount as soon as possible trading id number is [protected]
                                    ICICI Bank customer support has been notified about the posted complaint.
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                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232637) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                    Thank you so much for solve my problem
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                                      S
                                      Soumya Dosi
                                      Jun 9, 2021
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                                      Resolved

                                      Address: Pawan Dosi,samarth House,, Jhanda Chowk

                                      I am Soumya dosi, I have an account in your bank, (A/C NO.[protected] on the 9th of June 4 time charges were applied and my money was deducted from my account,
                                      on every charge 590 INR were deducted, the name of the charge is (ECSRTNCHG...)
                                      PLEASE SEE THE SCREENSHOT IN THE ATTACHMENT BELOW
                                      PLEASE PROVIDE THE REFUND AS SOON AS POSSIBLE.

                                      THANK YOU
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232629) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Z
                                        zeeshan48
                                        Jun 8, 2021
                                        Resolved
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                                        Resolved

                                        Hi ICICI Direct Team,

                                        826.00 rupees has been deducted from my account as (DMC/IN[protected] dp chgs till mar-21) on 27-apr-2021.

                                        Also I have never used Demat account from ICICI. I already approached to ICICI but no response from them. I am totally shocked for no response from big brand ICICI. Please check

                                        We people are here because of trust towards ICICI

                                        Kindly check and refund my money at earliest.

                                        Contat Number: [protected]
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232640) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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