Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
Resolved
14308
Unresolved
9463
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 234

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
M
Mad ScienceTricks
from Cuddalore, Tamil Nadu
Jun 12, 2021
Report
Copy

No reason they deductions from poor people
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241288) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Helpful
Found this helpful?
1 Comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kiranmai Talari
    Jun 11, 2021
    Report
    Copy

    Address: Chennai
    Website: Facebook

    Three months charges has been cut from my account I want my money back please I want my money back
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241284) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      B
      Babu2100
      Jun 11, 2021
      Report
      Copy

      Address: PLOT NO 22, PLOT NO 22 SRI RAM NAGAR KALAI NAGAR EXTN KOSAKULAM

      Good evening

      I am S. SARAVANA BABU, have purchased children growth Bond in my Daughter name BABY SUMIETHA in 2001 BOND NUMBERS[protected]

      I heard your bank sending KYC form for submitting bank details to redeem the bonds But I have not received any letter

      Please send us KYC letter to update all details to redeem the bonds which is matured on 22/04/2022/

      Thanks

      S SARAVANA BABU
      [protected]
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        anoop115parc
        Jun 11, 2021
        Report
        Copy

        My user ID in ICICI bank : anoopps9 has been disabled. I'm currently in US and don't have the mobile number to reactivate it.

        Please enable it so i can do the priority transactions.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (239165) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
        Thanks, What is the email ID i should send the request to?
        Helpful
        Found this helpful?
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          E
          Engr. Mukesh Jangid
          Jun 11, 2021
          Report
          Copy

          Address: 11/18 SHANKAR COLONY NEW LOHA

          I had made a transaction by using UPI.

          The transaction is showing successfully in my application but unfortunately beneficiary didn't get the amount.

          Herewith I have attached screen shot . Please refund this amount in to my account.

          Contect no[protected]
          ICICI Bank customer support has been notified about the posted complaint.
          Jun 11, 2021
          Updated by Engr. Mukesh Jangid
          I had made a transaction by using UPI.

          The transaction is showing successfully in my application but unfortunately beneficiary didn't get the amount.

          Herewith I have attached screen shot . Please  refund this amount in to my account.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ram222010
            Jun 11, 2021
            Report
            Copy

            My amount debited two times rs590 + rs590 on the same day in the name of
            NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~f84
            NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~41f

            I don't know what is this, Pls refund my money and please take immediate action, we cant tolerate this kind of deduction in this situations, please understand and take immediate action
            A/c number:[protected]
            ICICI Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              ram222010
              Jun 11, 2021
              Report
              Copy

              My amount debited two times rs590 + rs590 on the same day in the name of
              NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~f84
              NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~41f

              I don't know what is this, Pls refund my money and please take immediate action, we cant tolerate this kind of deduction in this situations, please understand and take immediate action
              ICICI Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sainath Santosh
                Jun 11, 2021
                Report
                Copy

                Hello,

                My name is Sainath N and I am an ICICI bank savings account holder. They have charged me for 515.66 and 74.42 rupees. I am not aware why this amount is debited.

                The transaction ID says

                NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUN21~86a 515.66
                NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUN21~86a 74. 42

                I spoke to the ICICI bank custome care. I spoke with an agent named Narender and he wasn't able to help me out on this and he was rude on me stating that he that it is an auto debit happened for the EMI.

                He said I have an EMI running for BAJAJ FINANCE and I paid them directly and just because the auto debit did not happen with the ICICI bank they charged me this.

                When I paid the amount directly to bajaj finance the bajaj finance will charge me extra amount as penalty but when is the bank charging me this amount? Where in the terms and conditions it is mentioned that it will be charged.

                I want to complaint again the poor ICICI customer care service and also for this hidden charges

                Thanks
                Sainath N
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                2 other people found this review helpful
                2 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  manish0088
                  Jun 11, 2021
                  Report
                  Copy

                  Complaint against unfair and unjust practises and illegal charging of multiple charging of ECS return in a week.

                  My account number is[protected]

                  i have been charged twice rs 590/- on 5th june and then on 7th june.

                  Again now ECS has been returned on 10/06/2021, and bank would charge ECS charges.

                  Whereas the factual position is that i have availed services of Bajaj finance ltd for purchase of LG OLED tv worth Rs 1.13 lacs on 17/09/2020.
                  For which the showroom owner extended loan of Rs 60, 272/- payable in EMI of rs 7534/- through Bajaj finance ltd bearing loan number 4240cdgf945889

                  i have been the EMI without any fault and just two EMI's are remaining .
                  However in may 2021 there was lockdown in all all the states in north India and applicant suffered financial crunch .

                  But on 3june 2021 i received a message from bank regarding ECS return for insufficient funds(though there balance in the bank account on 02/6/2021) but still i immediately paid the EMI on the website of Bajaj finance on 3.06.2021 itself with few hours from icici bank account itself., copy of loan account statement showing payment on 03.06.2021 is attached .

                  Then i again received received a message on 05/06/2021 regarding return of ecs, on which i contacted bajaj store at sector 17 chandigarh, who informed that payment has been credited into emi of july 2021 since website do not reflect due payment of emi till 3 rd date of a month

                  now though i have made payment of EMI of June (which has been Illegally & wrongly credited in emi of month of july 2021 which is nifact not due ) but still icici bank is charging again and again ecs return charge of rs 590/- . At the same time Bajaj is charging their own penalty of Rs 450/-

                  my issue regarding adjustment of EMIof July in moth of June is pending with Bajaj finance

                  but icci bank has already charged rs1280/- till date and would again charge Rs 590/- for return of ECS on 10/06/202, which is against rbi guidelines and this practice is totally unfair unwarranted and unjust and liable to be deprecated especially when i already paid the EMI on 03.06.2021 before ECS return .

                  Pleas refund my ECS charges and not to charge any further ECS charges in this month of June 2021.

                  Please consider that due to lockdown i am already facing financial crunch and otherwise i was having absolute clear banking record from last two decades.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    RLH
                    Jun 11, 2021
                    Report
                    Copy

                    Address: Erode, bhavani taluk paruvachi

                    I have received call from ICICI bank and given information about one assist plan after that they activated this plan and deducted Rs-1899 from my account without my permission. I don't need this plan actually. So, please deactivate this plan and return my money asap.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    2 other people found this review helpful
                    2 found this helpful
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      Ashok reddy devireddy
                      Jun 11, 2021
                      Report
                      Copy

                      Address: Hyderabad

                      I am using icici pos card swiping machine with Terminal id[protected] and Merchant id[protected]. On 4th June 2021 we have done batch settlement of Rs.138000/-and this amount should credit our account on next working day I.e on 5th June 2021. But still we have not received any payment. I made service request no 66599345 on 7th June 2021 requesting to resolve the issue and they committed me that it will be resolved in 48 hrs but not happened. Again I called customer service on 9th June 2021 they said it will resolve by end of the day. Still the issue not resolved. How ever they will deduct swiping charges for every transaction and they supposed to settle the amount in next working day. But almost since one week they are holding the amount still they are not responding properly. I request you the authorities to look into the issue and I want to penalise them irresponsible delay and holding my money for their use.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manikandan26111990
                        Jun 10, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        My account has been deducted 590 rupees without any proper confirmation for ecsRtnChgs kindly check and refund my money
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (238219) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          NIkhil602
                          Jun 10, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I want to close my account . I don’t know everytime they deduct my money from account without any reason ...please tell me what is this “MABchgs-May21+GST” why GST Please close my account and send my money to

                          Account no :- [protected]
                          IFSC :- PUNB0071700
                          thanks for your service
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (238212) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Sarjeet Dagar
                            Jun 10, 2021
                            Report
                            Copy

                            My name is Sarjeet Singh. I got message amount deducted from my saving account.{dear customer, inr 129.00 was spent using debit card of account xx 923 on 10th June, 2021. info: vin*google *tic. The available balance.} but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

                            My card no: [protected]
                            My contact no: [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              My father purchased ASHIRWAD DEEP DISCOUNT BOND (option 1) in 1996
                              but the redeemable date is passed and tried to make contact with bank but there is no response from their side.Anyone know how can i redeem this bond please contact me on [protected]@gmail.com...
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy
                              M
                              mehraks
                              Jun 10, 2021
                              Report
                              Copy

                              Address: Haldwani

                              [protected]@yahoo.co.in K S Mehra SB ac[protected]
                              Payment of Rs 699/- Dt 20/05/2021 through Net Banking not received by the beneficiary Vodafone. though my account is debited,
                              Talked to my Branch and also to customer care ICICI, via phone, the problem not solved.
                              Please arrange to refund the amount Rs 699/-
                              K S Mehra
                              ICICI Bank customer support has been notified about the posted complaint.
                              Helpful
                              1 other people found this review helpful
                              1 found this helpful
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                N
                                Naila Dabir
                                Jun 10, 2021
                                Report
                                Copy

                                I worked with ICICI Bank during[protected] to[protected] and my employee id was 275624.

                                I have alloted the UAN number which is still active in EPFO.GOV.IN webiste, I just want to transfer my UAN to my current Active UAN. I given a request and mail also to payroll.[protected]@icicibank.com but didnt get any confirmation when my request will be proceed or acknowlege.

                                Kindly approve my request received from EPFO portal post that only i can put the claim online.

                                Hope you understand my consern and do the needful.

                                Thanks and Regards,
                                Naila Dabir
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jun 10, 2021
                                Updated by Naila Dabir
                                Please find the snapshot of the issue

                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  sanjeevk825
                                  Jun 10, 2021
                                  Report
                                  Copy

                                  My account was debit for 825 rs on 9th June 2021. I inquired with customer care executive and they told that it is for Demat account. But i never opened demat account with the ICICI bank and never gave request to open it. so how cum it got opened and i am being charged. So request you to please refund my hard earned Money back.. Icici bank executives are not helping me in this matter. They ar just making fool.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    Ram Singh Bisht
                                    Jun 10, 2021
                                    Report
                                    Copy

                                    Address: Kumhar Mandi Telibagh Lucknow
                                    Website: Consumercomplaints.In

                                    Transaction ID : SB498800
                                    Rs 598. Date 02.06.2021
                                    Rs 590 Date 04.06.2022
                                    Rs 588. Date 30.04.2021

                                    Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any days about this and also I did bit take any services
                                    Plz resolve it and refund my deducted amt and stop it
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Jun 10, 2021
                                    Updated by Ram Singh Bisht
                                    Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any information about this and also I did not take any services
                                    Plz resolve it and refund my deducted amt and stop it
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Radheshyam329
                                      Jun 10, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      My debit card is blocked for online transactions by Visa for repeated entry of incorrect information. How do I unblock my card?
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235508) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit