Claimed

ICICI Bank Complaints & Reviews

3.3
Updated: Jun 2, 2026
Complaints 23783
Resolved
14308
Unresolved
9475
Contacts

File a complaint to ICICI Bank

Having problems with ICICI Bank?

File a complaint and get it resolved by ICICI Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ICICI Bank reviews & complaints page 234

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Jun 12, 2021
Report
Copy

Address: Sindhanur

I'm paying my EMI advance date of 26th and before 1 day EMI last date but banks took ecs Charges for Three tym of Rupees 1500rs, icici bank is heavy penalty putting in customers..if not my amount returned to my account I complaint to the consumer complaint
ICICI Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    J
    Jacdec80
    Jun 12, 2021
    Report
    Copy

    I applied for NRE-NON PINS account opening. Also clearly mentioned that, I do not want NRO-PIN and NRO NON-PINS account. They replied by email that only NRE NON-PINS account will be opened.
    Today I received email confirmation for account opening.
    It shown they opened NRO-PINS, NRO-NON PINS demat account as well as ICICI NRO saving account, which I never requested.

    Very poor customer service...

    I want close all the above account prior to proceed for NRE non PINS account. Your support highly appreciated.
    ICICI Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      P
      Prassanna kumar
      Jun 12, 2021
      Report
      Copy

      This is the second deduction by icici bank on 10th June 2021 in the name of dp charges though I have clarified last time to close the account but the same
      Was deducted again by the bank this shows how u treat the customers request

      I am prasannakumar naik, on 10th june2021 sum of rs has been deducted from my account for dp charges till june 2021

      I was not having any idea about my demat account, and i didn't get any notification of deduction. I never personally opened the demat account till date so this is totally insecure and i even don't have any idea about the demat and trading stuff so please take this matte seriously because deducting of charges from account without the knowledge of account holder is not acceptable in which the account holder never opened the demat account

      I need my money back and am ready to claim in anywhere else if needed

      If i don't get my money back i am gonna take legal action upon this
      Till date i am having faith on icici so please don't lose it
      ICICI Bank customer support has been notified about the posted complaint.
      Helpful
      1 other people found this review helpful
      1 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Akanksha Nathawat
        Jun 12, 2021
        Report
        Copy

        Address: 417,4th Main Indragandhi Street B Narayanpura,KR Puram,Bangalore,

        An amount of Rs. 129 from my account jn name of VSI* AmazonST, I did not received any otp for that
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (244201) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team 
        Helpful
        Found this helpful?
        1 Comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          V
          Vipul9205
          Jun 12, 2021
          Report
          Copy

          Registered number activate but system are not generating PIN & sending SMS to my registered mobile number. registered mobile number are displayed in account details are same & for debit card generating PIN & working OK but whenever we try for credit card it not functioning complete the process.
          To resolve the issues several time called to Miss Saloni of customer care ICIC bank & trying to resolve the issues but yet not generated the PIN also not getting the proper response from your . complain registered in level 1 ( Complain No : 000V4aGC26DB9H9K) but yet not receive any solution. also not getting any response from your provided service contact number.
          ICICI Bank customer support has been notified about the posted complaint.
          Jun 12, 2021
          Updated by Vipul9205
          Registered mobile number are displayed in account details & registered number also activate but system are not generating PIN & sending SMS to my registered mobile number.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            V
            vksrjk1
            Jun 12, 2021
            Report
            Copy

            Address: Partapur Road, Opposite to royal public school

            Dear sir,

            I am having an account in your bank with the account number[protected], while opening the account I was said that I can get free Demat account without any maintenance charges, so I opened it.

            now I see some 826 rs has been deducted as DP charges, transaction remark is "DMC/IN[protected] DP C HGS TILL APR-21", can you please clarify on this.

            Please close my ICICIDIRECT Demat account, I was never interested to trade with ICICIDIRECT, your employee asked me to buy some icici bank shares so i bought it and sold it, other than this there is no trade i have done with that demat account.
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241195) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241200) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            Helpful
            Found this helpful?
            2 Comments
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              rohitkumarbohara
              Jun 12, 2021
              Report
              Copy

              Address: OLD CITY NEAR AURVEDIC HOSPITAL KACHARY ROAD KISHANGARH

              Dear sir,

              i have a account in icici old city kishangarh distt ajmer (rajasthan) the bank will be dedcut my current account wrong charges like that cash deposit charges. i submit the application rectify worng charge in icici bank brance but they refused to clear all worng charges deducted[protected] this is my cuurent account in icici old city kishangarh distt ajmer branche
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241195) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Helpful
              Found this helpful?
              1 Comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sushant2305
                Jun 12, 2021
                Report
                Copy

                Unknown transaction to BILLDESKPP@ybl

                Today morning a message was recieved by me notifying a unknown trasection of ₹360 named on [protected]@ybl which was not done by niether permitted by me, It was deductwd by it own without any information provided to me, I have my account in icici bank

                Please resolve the complaint...
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy
                A
                Anushree Ladhake
                Jun 12, 2021
                Report
                Copy

                I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited sine 15th March, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                ICICI Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  D
                  Devende
                  Jun 12, 2021
                  Report
                  Copy

                  I Devender Singh (Defence person, and presently posted at New Delhi in CNS secretariat) having my account in ICICI Bank, A/c No.[protected] and my registered mobile number in Bank [protected]. On 03 Jun 21 Thursday, some one (mobile number [protected]/ [protected]/UPI ID [protected]@axisbank) hacked my account and deducted 17, 000 rupees from my account in twice transaction of 8, 500/- rupees without my information. I have blocked my account as well as hacker account immediately through online banking and cyber crime help. I have also made a complaint (complaint number SR[protected] dated 03 Jun 21) in ICICI bank (Branch Janpath) for the same. Till now, I have not received any positive reply from bank in this regard. However, i have also made wats app chats with the hacker in which he is accepting his mistake and seeking the amount reverse withdrawal from his bank account, so that he can activate his deactivate account.

                  In view of the above said it is requested that my amount may be credited in my account as soon as possible, so that people can seek the justice from your side in future.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    C
                    Jun 12, 2021
                    Report
                    Copy

                    Address: ICICI bank

                    I was shocked to see the msg recvd early mrng that 399 transaction has been done from my account icici without an otp. Plz see to it. M unable to reach customer care & all of a sudden I observed my phone doesn’t Hav that I mobile app as well. It vanished from my phone.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Dineshpspk
                      Jun 12, 2021
                      Resolved
                      Report
                      Copy
                      Resolved

                      Hello, I have recently opened an account with ICICI Bank and there was no obligation of minimum balance required for my account.Yesterday 677 rupees was deducted from my account under the MAB chgs, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .
                      Jun 12, 2021
                      Complaint marked as Resolved 
                      Refund please
                      ICICI Bank customer support has been notified about the posted complaint.
                      Helpful
                      4 other people found this review helpful
                      4 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Mad ScienceTricks
                        from Cuddalore, Tamil Nadu
                        Jun 12, 2021
                        Report
                        Copy

                        No reason they deductions from poor people
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241288) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kiranmai Talari
                          Jun 11, 2021
                          Report
                          Copy

                          Address: Chennai
                          Website: Facebook

                          Three months charges has been cut from my account I want my money back please I want my money back
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (241284) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Helpful
                          Found this helpful?
                          1 Comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Babu2100
                            Jun 11, 2021
                            Report
                            Copy

                            Address: PLOT NO 22, PLOT NO 22 SRI RAM NAGAR KALAI NAGAR EXTN KOSAKULAM

                            Good evening

                            I am S. SARAVANA BABU, have purchased children growth Bond in my Daughter name BABY SUMIETHA in 2001 BOND NUMBERS[protected]

                            I heard your bank sending KYC form for submitting bank details to redeem the bonds But I have not received any letter

                            Please send us KYC letter to update all details to redeem the bonds which is matured on 22/04/2022/

                            Thanks

                            S SARAVANA BABU
                            [protected]
                            ICICI Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              anoop115parc
                              Jun 11, 2021
                              Report
                              Copy

                              My user ID in ICICI bank : anoopps9 has been disabled. I'm currently in US and don't have the mobile number to reactivate it.

                              Please enable it so i can do the priority transactions.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (239165) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
                              Thanks, What is the email ID i should send the request to?
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                E
                                Engr. Mukesh Jangid
                                Jun 11, 2021
                                Report
                                Copy

                                Address: 11/18 SHANKAR COLONY NEW LOHA

                                I had made a transaction by using UPI.

                                The transaction is showing successfully in my application but unfortunately beneficiary didn't get the amount.

                                Herewith I have attached screen shot . Please refund this amount in to my account.

                                Contect no[protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Jun 11, 2021
                                Updated by Engr. Mukesh Jangid
                                I had made a transaction by using UPI.

                                The transaction is showing successfully in my application but unfortunately beneficiary didn't get the amount.

                                Herewith I have attached screen shot . Please  refund this amount in to my account.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  R
                                  ram222010
                                  Jun 11, 2021
                                  Report
                                  Copy

                                  My amount debited two times rs590 + rs590 on the same day in the name of
                                  NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~f84
                                  NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~41f

                                  I don't know what is this, Pls refund my money and please take immediate action, we cant tolerate this kind of deduction in this situations, please understand and take immediate action
                                  A/c number:[protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    R
                                    ram222010
                                    Jun 11, 2021
                                    Report
                                    Copy

                                    My amount debited two times rs590 + rs590 on the same day in the name of
                                    NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~f84
                                    NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~41f

                                    I don't know what is this, Pls refund my money and please take immediate action, we cant tolerate this kind of deduction in this situations, please understand and take immediate action
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      S
                                      Sainath Santosh
                                      Jun 11, 2021
                                      Report
                                      Copy

                                      Hello,

                                      My name is Sainath N and I am an ICICI bank savings account holder. They have charged me for 515.66 and 74.42 rupees. I am not aware why this amount is debited.

                                      The transaction ID says

                                      NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUN21~86a 515.66
                                      NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUN21~86a 74. 42

                                      I spoke to the ICICI bank custome care. I spoke with an agent named Narender and he wasn't able to help me out on this and he was rude on me stating that he that it is an auto debit happened for the EMI.

                                      He said I have an EMI running for BAJAJ FINANCE and I paid them directly and just because the auto debit did not happen with the ICICI bank they charged me this.

                                      When I paid the amount directly to bajaj finance the bajaj finance will charge me extra amount as penalty but when is the bank charging me this amount? Where in the terms and conditions it is mentioned that it will be charged.

                                      I want to complaint again the poor ICICI customer care service and also for this hidden charges

                                      Thanks
                                      Sainath N
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit