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3.2
Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 234

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P
Pawan sss
Jun 9, 2021
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Address: Gangapur city

Behaviour of ICICI bank staff is too bad and unprofessional Ihave a similar experience in he past at ICICI bank in gangapur city by the maager Mr umesh kumar sharma. Very Very poor show by staff of ICICI bank
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Mr umesh kumar sharma branch manager behaviour very bed plz take action immdently
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232573) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    S
    Smrutiranjan123
    Jun 9, 2021
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    Address: Balasore

    My Account got debited with 589and 590 as ECSRTNCHG, 9th jun 2021 as GST And as CST.why this is happening????? What is actually ECSRTNCHG ??? Why it deducting from account.Please mail to me on [protected]@gmail.com
    +1 photos
    Jun 10, 2021
    Complaint marked as Resolved 
    Plz sir back my money in my acount...my without permission bank debited my money..plz come back my money
    ICICI Bank customer support has been notified about the posted complaint.
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    My Name is JOHN ALEX P. I am customer of the bank since 8 years. My account number is mentioned in the screen shot. Without my permission the bank has deducted ECSRTNCHGS of 8774 Rs from my account. Attached is the screenshots.

    ECSRTNCHG Charges debited my account - Comment #3848852 - Image #0
    ECSRTNCHG Charges debited my account - Comment #3848852 - Image #1
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      K
      Kaushik Chakraborty 1996
      Jun 9, 2021
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      Address: ICICI Securities Ltd. - ICICI Centre, H. T. Parekh Marg, Churchgate, Mumbai - 400020, India
      Website: www.icicidirect.com

      Hi Respected Dear Sir Madam i got a cashback offer rupees ₹ 500 from ICICI bank via Google pay for opening a demat account i am think ok great offer, then i create a free icici direct account apply coupon code on 17may 2021 & started trading, still now i didn't get the cash back from ICICI i request to you icici bank please send me the cashback amount as soon as possible trading id number is [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232637) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      Reply
      Thank you so much for solve my problem
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        S
        Soumya Dosi
        Jun 9, 2021
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        Address: Pawan Dosi,samarth House,, Jhanda Chowk

        I am Soumya dosi, I have an account in your bank, (A/C NO.[protected] on the 9th of June 4 time charges were applied and my money was deducted from my account,
        on every charge 590 INR were deducted, the name of the charge is (ECSRTNCHG...)
        PLEASE SEE THE SCREENSHOT IN THE ATTACHMENT BELOW
        PLEASE PROVIDE THE REFUND AS SOON AS POSSIBLE.

        THANK YOU
        Aug 6, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232629) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          Z
          zeeshan48
          Jun 8, 2021
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          Hi ICICI Direct Team,

          826.00 rupees has been deducted from my account as (DMC/IN[protected] dp chgs till mar-21) on 27-apr-2021.

          Also I have never used Demat account from ICICI. I already approached to ICICI but no response from them. I am totally shocked for no response from big brand ICICI. Please check

          We people are here because of trust towards ICICI

          Kindly check and refund my money at earliest.

          Contat Number: [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
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          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (232640) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            S
            sampathme
            Jun 8, 2021
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            Resolved

            Dear Team,

            kindly provide no due certificate for below mentioned card details

            Card number_[protected]
            Name- sampath M E
            Mobile number_ [protected]

            My outstanding balance was zero by end February 2021

            In March or Feb they have deducted 1699( cpv assistance insurance) without my prior knowledge, after a conversation with them by June they refunded amnt of 1699 on 08/06/2021

            Now my outstanding balance is 3778
            Please adjust refund amount and interest is charged on that 1699 which is to be written off,

            I have already cancelled the credit card bcs of harrasment for payment of dues which I'm not responsible

            Please provide no due certificate earliest

            Regards,
            Sampath
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (230099) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              sanjubaba0007
              Jun 8, 2021
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              Resolved

              I bought two ashirwad deep discount bond(option-I) on 15.07.1996 bearing certificates no. 382428 and 382427. Both these bonds will mature on 15.07.2021.
              Now I request you to pls guide me about the redemption process in details
              My e mail id is [protected]@yahoo.co.in
              Aug 6, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (229005) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              Reply
              sanjubaba0007's [Complaint's author] reply, Aug 11, 2021
              Sir, your email id mentioned above is protected, hence unable to write you. May I have ur email id where I could send you details. My e mail id is sanjay_jadaun @yahoo.co.in and contact no. is 9045704725
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                R
                RajaSanthosh
                Jun 8, 2021
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                NACH_AD_RTN_CHRG~INGENOT was credited 4 times in a month

                Address: Icici bank, Velachery

                We have taken loan from ICICI and we are paying emi every month. We missed one month. And I suppose they should take the penalty amount of Rs.590 once. But for the month of May 2021, they had taken Rs.590 for 3 times (23/05, 24/05, 27/05) I couldn't maintain balance in the bank.

                Why my amount was deducted these many times from my account?
                These happening for past 1 year. I had lost so much money in my account.
                br...
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                P
                priyanshmahendra
                Jun 8, 2021
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                I tried ordering a Macbook air m1 from apple's website and used ICICI Net Banking as the payment method.
                The transaction didn't process but still the amount of Rs. 83610/- got debited from my account.

                So my order is not confirmed but the amount got debited on 6th June 2021 at 16:13 hrs IST.
                How should I proceed next to get my money back?
                ICICI Bank customer support has been notified about the posted complaint.
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                  S
                  Suman Maharana
                  Jun 8, 2021
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                  Resolved

                  549 debited from my account which I have not authorized
                  I dont know what is RAZEDU network merchant website, and no idea it got auto debit access from my account. I dont even know how to contact them. How can I stop my money getting debited from this merchant if I can't contact them? Can you not allow this merchant site to access my account?
                  Aug 7, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
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                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (228996) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Santoshkumar R
                    from Bengaluru, Karnataka
                    Jun 7, 2021
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                    Address: Coimbatore

                    I having credit card loan with icici bank. I have maintaing sufficient balance in account even auto debit fee charged every month.
                    Acc no:[protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      N
                      Narasappa Saya
                      Jun 7, 2021
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                      Address: One town police station Kurnool, Andara pradesh(state) pin code 518001

                      Hello Sir & Madam,

                      I am a customer of the digibank (DBS Bank)

                      On[protected] at 11:28:23 I had used ICICI Bank ATM(ATM P1118720 - Beside one town police station Kurnool) in Kurnool, Andara pradesh(state) for money withdrawal but the txn failed with a network error.

                      I didn't get the money but from my digi bank account was debited amount.

                      Please investigate and get it credited back to my digibank account ASAP.
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                        P
                        Prithvi Anil
                        Jun 7, 2021
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                        Hi
                        Yesterday an amount if rs 1899 got deducted from my savings account without my knowledge.it is for second time this is happening.last year march, same amount was debited and I enquired about it in an icici branch and they were like they don't know anything.this time again same situation occured.it shows some renewal policy.but it is without my consent and knowledge.i tried to contact ICICI customer support, but I wasn't able to connect in any way.please advise a proper reason and refund the amounts that got debited two times.
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Chakrapani R
                          Jun 7, 2021
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                          I just got sms today 6june 2021 at11:46pm that yranaction of rs.299 from my icici account for VSI*RSZ sony.
                          I have not done any such transaction nor i have given any such standing instructions.
                          Icici bank should take responsibiluty for this transaction
                          Regards
                          Chakrapani
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
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                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (225753) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            A
                            Aquib Hasnain
                            Jun 6, 2021
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                            Resolved

                            I would like to bring to your notice that an authorised transaction was made from my ICICI Bank Savings account to Amazon Stan.
                            I have my Amazon prime linked to my credit cards but not to my savings account also the date of renewal of my prime membership is in October 2021, so why was an amount of INR 999 debit from my Icici Savings account.
                            +1 photos
                            Jun 13, 2021
                            Complaint marked as Resolved 
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                              H
                              Hogen
                              Jun 6, 2021
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                              "Hi, The Number of customer care has no response. When they respond after long time they don't help.
                              Total of 1991.67rs been deducted in three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but I guess I am waiting my time. I request you to give a proper reason for the deduction.

                              If you can't give a reason please refund the money. Covid has already brought me my knee's don't push to my grave with all your non accountable charges and force me to look for alternatives after 13 years with ICICI.

                              I paid charges earlier I will not pay now again and again.

                              Hope to get a response."
                              ICICI Bank customer support has been notified about the posted complaint.
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                                P
                                Peter Joseph Sinha
                                Jun 6, 2021
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                                Hi team, may I know why the amount has been deducted of rs 1899, please refund the amount.. and may I know without permission why you guys are taking the amount from banks ?

                                PPL/wpp_sr[protected]_renewal of policy .
                                +1 photos
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                                  S
                                  Shyam Bihari Gupta
                                  Jun 6, 2021
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                                  Resolved

                                  Address: Tripathi medical store near Tripathi narsingh home satna

                                  Dear sir every
                                  Month mndt charge
                                  Arund rupees deducting
                                  From icic bank
                                  Nach_ad_RTN charge ipromo I don't have any idea why then are deduction amount charge icic bank back the needful ammount
                                  [protected]
                                  [protected]
                                  2 Time
                                  [protected]
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (225798) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team   
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                                    M
                                    Meet Bhalgamiya
                                    Jun 6, 2021
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                                    Today i tryed depositing 10000 into the cdm machine and i received a receipt that 1 note is retained by bank and my 1- 500 rupees note is not came back from the cdm machine, please help
                                    +1 photos
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                                      S
                                      Sailaja pothamsetti
                                      Jun 6, 2021
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                                      Resolved

                                      My money debited from icic account without my consent 1899 I’m facing financial crisis at this time the bank doing fraud by taking money is not correct .
                                      Aug 7, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (223637) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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