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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 238

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R
RaviBairwa
May 27, 2021
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Address: W-1,sector-29,gharunda,pratap nagar,sanganer,jaipur

I was making a online payment but I mistakenly put wrong OTP and my card is blocked so I want to unblock my card
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192016) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Tushar0995
    May 27, 2021
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    My name is Tushar Sharma ([protected]@gmail.com)
    I have saving account at icici bank. My account has been charged inr 826 for something DP chgs till April 21. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
    Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing this demat account as i am not using the account. And i don't want to be charged unknowingly for the service i am not at all using.
    ICICI Bank customer support has been notified about the posted complaint.
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      Tushar0995
      May 27, 2021
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      My name is Tushar Sharma ([protected]@gmail.com)
      I have saving account at icici bank. My account has been charged inr 826 for something DP chgs till august 19. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
      Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing this demat account as i am not using the account. And i don't want to be charged unknowingly for the service i am not at all using.
      ICICI Bank customer support has been notified about the posted complaint.
      View replies
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192029) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Saravanan2204
        May 26, 2021
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        An unauthorised transaction took place on 26th May 2021 from my ICICI bank account. I was confused and checked my bank account statement when i got a message that a transaction of 149 INR from VSI/ RAZ lagom has been done and no OTP was asked for it, the amount was just deducted.So I kindly request you to recover it asap
        Attached screenshots for your reference
        +1 photos
        Aug 8, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 27, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192776) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team  
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          A
          Abhishek Dhawale
          May 26, 2021
          Resolved
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          Resolved

          I am not able to redeem my HSBC Global MF. It shows ' fund not available for transaction' error. It is a open ended fund. The current NAV on ICICI Direct also lesser than the current NAV of the fund as seen on other portals.
          Jun 10, 2021
          Complaint marked as Resolved 
          I was finally able to redeem the MF but now the money has not been credited in my account.
          ICICI Bank customer support has been notified about the posted complaint.
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            A
            aruyog
            May 26, 2021
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            Address: Tikonia,Haldwani

            I own a salary/saving account in ICICI bank. When i checked the account it shows the amount Rs10535.67 there. When i tried to transfer the funds to some other bank or tried to make any payment online I am not able to do that as it shows i don't have sufficient funds and display my account balance as ₹ -35222. This is insane and I am worried if this is a fraud or what. Please help me with this asap.

            Bank details -

            ICICI Bank -Branch Tikonia, Haldwani
            +1 photos
            Aug 8, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 27, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              V
              vikashku11111
              May 26, 2021
              Resolved
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              Resolved

              Dear sir,
              Yesterday 826.00 rupees has been deducted from my account as DMC/IN[protected] DP
              CHGS TILL APR-21826.00 I am not getting any notification sms why ?
              What is the reason please send details
              +1 photos
              Aug 9, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 26, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team   
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                C
                cburlabaddi
                May 26, 2021
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                I have been charged 688.33 as DP charges till April 21, which i did not receive any notification over mail or message. I have never used the ICICI demat account and the account opening was also done without my consent or through a hidden agenda.

                I would like the bank to be notified against such fraud transaction/improper charges applied to their own customers. I need the refund right away without any delay.
                +1 photos
                Aug 14, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 26, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187556) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team   
                View replies
                What is your email id exactly?
                [protected]@icicibank.com is invalid
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                  L
                  Lenson
                  May 26, 2021
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                  Resolved

                  I never use to saw my account statement, but when I read this articles of DP fraud and when i saw my last 3-4 years statement I realised even my account has been deducted with this DP charges continously for 2-3 years and today when i called the customer executive he informed me that it is a de-mat account charges and I was never informed about this via mail, call or any message that I have icici demat account.
                  As you know right now what the situation is because of this covid and these banks are deducting this amount through this fraud, already we are facing with financial issue and upon that now banks are making us fools by doing this fraud.
                  I please urge you to kindly look into this issue and get my all amount which was deducted throughout the year should be refunded.
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192024) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    M
                    mohit_panchal
                    May 26, 2021
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                    Hello my self Mohit Panchal 344.17 Rupees has been deducted from my account[protected] as DP CHGS TILL April-21) DP charges on

                    25/05/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. Kindly credit the amount back.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 26, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team 
                    May 28, 2021
                    Updated by mohit_panchal                     I have got a call from consumer forum regarding crediting the amount let me if it's a fake asking about debit ard details
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                      A
                      Atul2307
                      May 26, 2021
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                      I can see in my bank account statement that bank has charged Rs. 757.
                      DMC/DP charges till April 21 on 25th May, 2021.
                      I haven't used their demat account since inception and moreover when their representative gave the demat card, he told me that it is free of cost.
                      Also, I was not informed about this charge and I haven't received any sort of intimation via SMS and email from the bank regarding the transaction.
                      Kindly refund the amount and close the demat account which I have never used.
                      ICICI Bank customer support has been notified about the posted complaint.
                      View replies
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187774) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shabbeer786432
                        May 26, 2021
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                        Address: soibugh budgam jammu and kashmir

                        I have not received the item yet. which has been delivered by ICICI bank on 22/04/2021 but not received to date. Now I have received the SMS that the item has been delivered. But I have not received nor my family member received.
                        EA[protected]IN
                        +1 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 26, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team
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                          K
                          Kunalrkrajput
                          May 26, 2021
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                          Address: 639 kedari nagar wanwadi

                          I have charge 688 rules for what purpose if it is charged for demat then I want to closed demat account please give me needful help.
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187935) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team   
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                            A
                            Ankit CHOUKSEY
                            May 26, 2021
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                            Resolved

                            Address: Mumbai

                            Dear Team,

                            May I know when I have requested for below Demat account? I have never opened a Demat account with ICICI bank. Now getting the bill for a Demat account. Kindly look into the matter.

                            It was opened without my consent. Still, automatic charges deducted from my saving account.

                            I have also written an email to [protected]@icicibank.com but there is no response from your side.

                            Regards
                            Ankit
                            Aug 18, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            May 27, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192099) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              K
                              Kishan_90
                              May 25, 2021
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                              Myself Kishan Makwana, i have been with icici bank since 2012. Each year around 500/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till April-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187996) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team   
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                                msatish9788
                                May 25, 2021
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                                Resolved

                                Address: nizamabad

                                I have withdrawal amount from indian bank atm varni road nizamabad branch amount has been debited but amount not received 4500 date 25/5/2021 NFS60175107 number time 9pm
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (188017) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team 
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                                  deepshinde123
                                  May 25, 2021
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                                  Resolved

                                  Account debited with amount of 590 on 20 May by 3 transactions. I have not received any intimation for the same. When I tried to log a complaint on online servicedesk but there is no option for the same.

                                  Transaction Ref. NACH_AD_RTN_CHRG~INGENOT
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (188029) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team 
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                                    Yogesh Chavhan
                                    May 25, 2021
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                                    Address: Pune

                                    Hi Team,

                                    Rs 826 as DP charges was deducted from my account.Since 5 year I used account but every time ICICI deducted charges in the name of DP charges .I want refund my money back.If this is case then it will seriously fraud by ICICi.In this tough covid time job is not stable and bank countiously deducted charges in name of DP.I want to refund my money.

                                    Please find my mob number [protected].
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (188037) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team   
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                                      Kushal Malladi
                                      May 25, 2021
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                                      Address: Hyderabad

                                      I have not at all used any demat account transaction and still it got deducted a rupees of 870 which is unfair and I was in hospital for a purpose because of which I had to suffer a lot.

                                      Please suggest and return back my amount asap.

                                      Name: kushal
                                      Txn ID : DMC/IN[protected] DP CHGS TILL APR-21
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (188043) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team   
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                                        tarun5225
                                        May 25, 2021
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                                        Address: noida

                                        I am Tarun Sharma, an amount of rs 826.00 has been deducted from my account in the name of dp chgs till jan-20 on 25 feb 2020.

                                        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

                                        I need my money back and am ready to complain even in court if required.
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (185497) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team  
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