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3.3
Updated: Jun 2, 2026
Complaints 23783
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14308
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9475
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D
Devansh kumar tomar
May 27, 2021
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Address: noida sec 63 branch,h 1/34 sector 63 201301

I just checked my account statement and its is showing 344.17 debited from my account as DP CHGS TILL A
PR-21 without any information .
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (194848) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Farukh Sheikh
    May 27, 2021
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    Address: Jhotwara Jaipur, Rajasthan

    Unnecessary charges deduct from account. i don't have any demat account and also no demat linking showing my bank app but still bank charge amount as soon they found balance. Due to fear or unnecessary charges I have to manage 0.00 balance in my account.
    No update on my request SR[protected]
    ICICI Bank customer support has been notified about the posted complaint.
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    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (194881) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      M
      mohan_pandian
      May 27, 2021
      Resolved
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      Resolved

      As I raised request for account closure on May12th, May18 and I and daily calling customer care from May20th daily with customer care till today (May27) and customer care service person whoever attending the call is creating new SR sighting various reasons, but my account is not closed yet.

      From 20th May to till date, I am hearing my account will closed within one working day, but we have passed more than a week. Can you pls help me understand what should be done to close my trading account. Is my account closure possible or not. Please let me know.

      You can check your call records, I have been calling and I am not getting proper response. let me know what should i do ?

      Account No. [protected]
      Account Name : Mohan
      Phone : [protected]
      Aug 10, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 29, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        R
        RaviBairwa
        May 27, 2021
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        Address: W-1,sector-29,gharunda,pratap nagar,sanganer,jaipur

        I was making a online payment but I mistakenly put wrong OTP and my card is blocked so I want to unblock my card
        ICICI Bank customer support has been notified about the posted complaint.
        View replies
        Dear Customer,

        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192016) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          T
          Tushar0995
          May 27, 2021
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          My name is Tushar Sharma ([protected]@gmail.com)
          I have saving account at icici bank. My account has been charged inr 826 for something DP chgs till April 21. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
          Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing this demat account as i am not using the account. And i don't want to be charged unknowingly for the service i am not at all using.
          ICICI Bank customer support has been notified about the posted complaint.
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            T
            Tushar0995
            May 27, 2021
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            My name is Tushar Sharma ([protected]@gmail.com)
            I have saving account at icici bank. My account has been charged inr 826 for something DP chgs till august 19. I just saw this in my statement while i was scrolling. I didn't received any message of this transaction.
            Also, i am not using demat account of icici. It was opened by default while opening saving account i guess. Please refund my amount. Or atleast help me in closing this demat account as i am not using the account. And i don't want to be charged unknowingly for the service i am not at all using.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192029) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Saravanan2204
              May 26, 2021
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              Resolved

              An unauthorised transaction took place on 26th May 2021 from my ICICI bank account. I was confused and checked my bank account statement when i got a message that a transaction of 149 INR from VSI/ RAZ lagom has been done and no OTP was asked for it, the amount was just deducted.So I kindly request you to recover it asap
              Attached screenshots for your reference
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 27, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192776) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team  
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                A
                Abhishek Dhawale
                May 26, 2021
                Resolved
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                Resolved

                I am not able to redeem my HSBC Global MF. It shows ' fund not available for transaction' error. It is a open ended fund. The current NAV on ICICI Direct also lesser than the current NAV of the fund as seen on other portals.
                Jun 10, 2021
                Complaint marked as Resolved 
                I was finally able to redeem the MF but now the money has not been credited in my account.
                ICICI Bank customer support has been notified about the posted complaint.
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                  A
                  aruyog
                  May 26, 2021
                  Resolved
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                  Resolved

                  Address: Tikonia,Haldwani

                  I own a salary/saving account in ICICI bank. When i checked the account it shows the amount Rs10535.67 there. When i tried to transfer the funds to some other bank or tried to make any payment online I am not able to do that as it shows i don't have sufficient funds and display my account balance as ₹ -35222. This is insane and I am worried if this is a fraud or what. Please help me with this asap.

                  Bank details -

                  ICICI Bank -Branch Tikonia, Haldwani
                  Aug 8, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 27, 2021
                  ICICI Bank Customer Care's response                   Dear Customer,

                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                  Regards,
                  ICICI Bank Customer Service Team
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                    V
                    vikashku11111
                    May 26, 2021
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                    Resolved

                    Dear sir,
                    Yesterday 826.00 rupees has been deducted from my account as DMC/IN[protected] DP
                    CHGS TILL APR-21826.00 I am not getting any notification sms why ?
                    What is the reason please send details
                    Aug 9, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 26, 2021
                    ICICI Bank Customer Care's response                     Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team   
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                      C
                      cburlabaddi
                      May 26, 2021
                      Resolved
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                      Resolved

                      I have been charged 688.33 as DP charges till April 21, which i did not receive any notification over mail or message. I have never used the ICICI demat account and the account opening was also done without my consent or through a hidden agenda.

                      I would like the bank to be notified against such fraud transaction/improper charges applied to their own customers. I need the refund right away without any delay.
                      Aug 14, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      May 26, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187556) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team   
                      View replies
                      What is your email id exactly?
                      [protected]@icicibank.com is invalid
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                        L
                        Lenson
                        May 26, 2021
                        Resolved
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                        Resolved

                        I never use to saw my account statement, but when I read this articles of DP fraud and when i saw my last 3-4 years statement I realised even my account has been deducted with this DP charges continously for 2-3 years and today when i called the customer executive he informed me that it is a de-mat account charges and I was never informed about this via mail, call or any message that I have icici demat account.
                        As you know right now what the situation is because of this covid and these banks are deducting this amount through this fraud, already we are facing with financial issue and upon that now banks are making us fools by doing this fraud.
                        I please urge you to kindly look into this issue and get my all amount which was deducted throughout the year should be refunded.
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 27, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192024) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          mohit_panchal
                          May 26, 2021
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                          Hello my self Mohit Panchal 344.17 Rupees has been deducted from my account[protected] as DP CHGS TILL April-21) DP charges on

                          25/05/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. Kindly credit the amount back.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 26, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                          Regards,
                          ICICI Bank Customer Service Team 
                          May 28, 2021
                          Updated by mohit_panchal                           I have got a call from consumer forum regarding crediting the amount let me if it's a fake asking about debit ard details
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                            A
                            Atul2307
                            May 26, 2021
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                            I can see in my bank account statement that bank has charged Rs. 757.
                            DMC/DP charges till April 21 on 25th May, 2021.
                            I haven't used their demat account since inception and moreover when their representative gave the demat card, he told me that it is free of cost.
                            Also, I was not informed about this charge and I haven't received any sort of intimation via SMS and email from the bank regarding the transaction.
                            Kindly refund the amount and close the demat account which I have never used.
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187774) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              S
                              Shabbeer786432
                              May 26, 2021
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                              Resolved

                              Address: soibugh budgam jammu and kashmir

                              I have not received the item yet. which has been delivered by ICICI bank on 22/04/2021 but not received to date. Now I have received the SMS that the item has been delivered. But I have not received nor my family member received.
                              EA[protected]IN
                              Aug 7, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 26, 2021
                              ICICI Bank Customer Care's response                               Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                Kunalrkrajput
                                May 26, 2021
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                                Address: 639 kedari nagar wanwadi

                                I have charge 688 rules for what purpose if it is charged for demat then I want to closed demat account please give me needful help.
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187935) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team   
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                                  A
                                  Ankit CHOUKSEY
                                  May 26, 2021
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                                  Resolved

                                  Address: Mumbai

                                  Dear Team,

                                  May I know when I have requested for below Demat account? I have never opened a Demat account with ICICI bank. Now getting the bill for a Demat account. Kindly look into the matter.

                                  It was opened without my consent. Still, automatic charges deducted from my saving account.

                                  I have also written an email to [protected]@icicibank.com but there is no response from your side.

                                  Regards
                                  Ankit
                                  Aug 18, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  May 27, 2021
                                  ICICI Bank Customer Care's response                                   Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (192099) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    K
                                    Kishan_90
                                    May 25, 2021
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                                    Resolved

                                    Myself Kishan Makwana, i have been with icici bank since 2012. Each year around 500/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till April-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (187996) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team   
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                                      M
                                      msatish9788
                                      May 25, 2021
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                                      Resolved

                                      Address: nizamabad

                                      I have withdrawal amount from indian bank atm varni road nizamabad branch amount has been debited but amount not received 4500 date 25/5/2021 NFS60175107 number time 9pm
                                      Aug 5, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      View replies
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (188017) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team 
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                                        D
                                        deepshinde123
                                        May 25, 2021
                                        Resolved
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                                        Resolved

                                        Account debited with amount of 590 on 20 May by 3 transactions. I have not received any intimation for the same. When I tried to log a complaint on online servicedesk but there is no option for the same.

                                        Transaction Ref. NACH_AD_RTN_CHRG~INGENOT
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        View replies
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (188029) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team 
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