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ICICI Bank Complaints & Reviews

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Updated: Dec 13, 2025
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ICICI Bank reviews & complaints page 243

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B
Bagya sree
May 12, 2021
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Address: No: 6/18, Srinivasan street, Ullagaram, 600091

Bhoomika trust provided us a ICICI pay direct card to buy groceries for a period of 9 months. Since We have lost the PIN number, we are unable to purchase groceries using that card. mobile number has not been registered to the Pay direct card. So we are unable to purchase through online also. I request Icici bank to regenerate the PIN number.
Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (144111) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Akliza
    May 12, 2021
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    Resolved

    Address: Kota

    I did not opted any auto debit return facility on my credit card else ICICI Bank charged me auto debit return fees.I paid my dues before due date else they charged me these charges.I want to return these charges from bank.
    Aug 6, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (144084) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      1
      12429
      from Jalandhar, Punjab
      May 12, 2021
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      Resolved

      Hello, I have an account of ICICI Bank and initially there was no obligation of minimum balance required for my account. On 26/04/21, 494.84 rupees was deducted from my account under the MAB chgs and again 343.78 rupees was deducted under MAB chgs on the same day, without even notifying me or sending me a message for the deduction . I thought that i might have bought something and forgot about it but in the statement today i received, it displayed that i have been charged for something spelt as MAB chgs . It have never happened before and at the time of opening my account i was not made aware of any such charges, so why am i charged of something which i was not made aware of in advance . Please look into the matter and help me in getting a refund of my money as soon as possible .
      +1 photos
      Aug 6, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 13, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team 
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        N
        Naresh K G
        May 12, 2021
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        Address: 19/9, Ramnagar 6th street triplicane

        I have tried to withdraw 8000amount from atm on may 1 from sbi atm by using icici debit card. Amount is debited but cash not received from atm. I have complained issue with customer care services, they asked to wait for 7 working day. After 7 working days again I contact bank regards amount not refund to my account. But still not get a refund amount. SR[protected]
        Aug 9, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        May 12, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (141200) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Sri lakshmii
          May 12, 2021
          May 10, 2023
          This thread was updated on May 10, 2023
          Resolved
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          Resolved

          PPL/WPP SR747184374 policy

          Address: Mandapeta

          My account[protected]savings account) in mandapeta branch, East godavari, Andhra pradesh in the name of sri lakshmi teja valluri on[protected] has been debited with the above policy which i mentioned in complaint subject i haven't asked for the policy please make my money credited to my account this is not fair for you people making this kind o[censored]nfair practices debiting my account with out my permission make sure my money credit to my...
          +1 photos
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          Leelu Ningthoujam
          May 12, 2021
          Resolved
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          Resolved

          Address: Uripok polem leikai

          Its been like more than 10 days since I am facing the problem. I am not able to send or receive money. Even my net banking user id is in disable status for security reasons. I have send mutliple mail to the customer care email id and they told me to call the customer care service I have try so many times it said that my account is in active status...if my account is in active status why am I facing this problem. So, kindly please activate my inactive status of my account and user id to be undisable.
          May 12, 2021
          Complaint marked as Resolved 
          There is no resolution still my user id is in disable status.
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          May 12, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (141217) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
          वैगर अनुमति के 1899 रू रिनुवल के नाम पर 16/04/2021 को काट लिये
          कृपया इसे तत्काल वापस करे

          To activate my net banking user id to be undisable - Comment #3836085 - Image #0
          To activate my net banking user id to be undisable - Comment #3836085 - Image #1
          To activate my net banking user id to be undisable - Comment #3836085 - Image #2
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            K
            KShanraj
            May 11, 2021
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            Resolved

            To stop the monthly subscription

            Address: 261 muthaiah nagar

            Pls stop the monthly subscription for vsi amazon st through my credit card linked with my mobile number...
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            E
            eb29
            May 11, 2021
            Resolved
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            Resolved

            Since 10th December 2020, ICICI bank has not been able to location a transaction of ₹3990/- to correctly place it in my account. I’ve been contacting Zara Inditex and ICICI, back and forth to no avail. Kindly help in getting my money back.
            Aug 6, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (141235) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              I
              iamlemuel
              May 11, 2021
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              Resolved

              My account ending 229 got debited with 998.68 and it said Vsi* amazon pr. Please have this checked and my account credited back with the amount
              Aug 8, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (138401) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                K
                Kothapa ramana
                May 11, 2021
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                Resolved

                Ecsrtnchg deduction complaint

                I have recently checked on my account where in I found that 590 was deducted from my account on the name of ecsrtnchg, what is this transaction cutting for, there is no prior message or notice from the respective ICICI Bank.
                Does anyone know what this transaction is done for?...
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                S
                Shubhamrao
                May 11, 2021
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                Resolved

                Address: Rajasthan India
                Website: Eazypayweb@icici

                Sir I am filling a form in sardar Patel university of police security and criminal justice jodhpur, I have tried 2 times for transaction through eazypay for amount 200. Money debuted from my account but transaction shown not successful and my last date of fill form till 11may 2021 I mean today,
                Please sir I request to you to check my transection amount quickly and solve this problem and give and refund my amount of 1 transaction out of two transaction
                Transaction I'd ICI[protected]ZClYlB47IyCQwUpxNE
                and
                ICI[protected]VxBTdWfIZvprqckeYM
                to [protected]@icici
                Aug 8, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (137656) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  Dr. Anil K.
                  May 10, 2021
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                  Address: Mumbai
                  Website: www.icicibank.com

                  WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING, MISLEADING and SHAMELESS icici bank and their employees namely sangya jain, tushar patil and siddesh kolvankar from Khopoli and Tardeo, Mumbai branches respectively.

                  Never ever TRUST or BELIEVE icici bank and their branches because icici bank dosen’t have the CALIBRE to take any action against their CHEAP, MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING AND ANNOYING employees.

                  There are three FOOLING and LYING levels of complaint page on their website which is TOTALLY FALSE, FAKE and FRAUD whenever the complaint is raised by any of their existing CUSTOMER against their CHEAP, CARELESS and BOTHERLESS employees to any of their BOGUS and MISLEADING level the reply is the same or repetitive whether it is to the CUSTOMERcare, senior management or the nodal officer. The CUSTOMERcare is so EXTRAORDINARY that they cancel or close the complaint without any prior notice or proper resolution and the second level senior management is above the CUSTOMERcare BOTHERLESS, IGNORANT and NEGLIGENT replies to the CUSTOMER to solve the complaint on their own and the third and last level is more WORST, CHEATING, LYING and DISGUSTING their reply will be to treat this as an exceptional case even though their employees were MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING and SHAMELESS.

                  The icici bank dosen’t like to raise a complaint against their SILLY STUPID GREEDY employees it is more FOOLING, LYING and CHEATING from icici bank whether a complaint is raised for INSULTING a SENIOR CITIZEN by their SILLY STUPID SHAMELESS cashier vinayak from Andheri east branch, the plain lie from the lady branch manager of the same branch calls the CUSTOMER to the bank to make a FUN of him saying that he will behave well in future. But to our DISSAPPOINTMENT when our back is turned against him he is the same old RUDE and LETHARGIC, by seeing his face one can easily make out how RUDE and LETHARGIC that ### will be.

                  Even their lady staff viz : namely geeta kokje from Khopoli branch and STOUT chandni from Andheri east branch both are so SHAMELESS, DISGUSTING and GREEDY for commission that forces the CUSTOMER to purchase their HOPELESS and DISGUSTING insurance policy and assures all the help in future but after purchasing neverever shows their faces, avoids the CUSTOMER and even plays HIDE and SEEK in the bank.

                  Their managerial level is also DISGUSTING, DISSAPPOINTING and SHAMELESS. When the CUSTOMER's both the mobile numbers are registered on DO NOT CALL REGISTRY on their SILLY STUPID icici bank's website but still their privileged banking manager snehal gupta on purpose not calls but gives a three MISSED CALL TO the CUSTOMER from their bank's landline number. And the same thing is done by their CHEAP, CHEATING and LYING deputy branch manager sangya jain from Khopoli branch, when a CUSTOMER is lodging a complaint against her for UNNECESSARILY CALLING and DISTURBING she also gives a MISSED CALL(4 x 20 secs. each).

                  There is no EARNEST EFFORT from icici bank towards the CUSTOMER as is told by CHEATING, LYING, FAKE and FRAUD icici bank, but they SUPPORT, PROTECT, SHIELD, PROVOKE AND INSTIGATE their MANNERLESS, DIRTY, MISCHIEVOUS, INDISCIPLINED, DISGUSTING AND SHAMELESS employees namely sangya jain, tushar patil and siddesh kolvankar to MISBEHAVE MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DISGUSTING AND SHAMELESS with their existing CUSTOMER.
                  +2 photos
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 12, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (141246) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
                  May 15, 2021
                  Updated by Dr. Anil K.
                  WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING AND SHAMELESS icici bank.

                  You icici bank people dosen’t have the CALIBRE to take any action against your MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DISGUSTING, DIRTY and SHAMELESS deputy manager, branch managers.

                  You icici bank have a FAKE and FRAUD services for complaint like customercare, senior management and the nodal officer even your ceo and md is least concerned about the customer's complaint. It's VERY VERY DISGUSTING and DISSAPPOINTING from icici bank, it's a LOW-GRADED, LIAR, LAME, HANDICAPPED and CRIPPLED bank without any action shown.
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                    B
                    Bhups0306
                    May 10, 2021
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                    Resolved

                    I have icici tax saving bond with deemed date 27/03/2002
                    but i do not know how to redeem it
                    my bond holder number is 3159-665
                    certificate number is 274740

                    Kindly advice how i can proceed for redemption

                    thanks & regards
                    Sarwan Singh

                    Contact # [protected]
                    Aug 8, 2021
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                    Regards,
                    ICICI Bank Customer Service Team
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                      K
                      Kumar730
                      May 10, 2021
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                      Rs 999 has been deducted from. My account without my knowledge by VSIwwwmoneyco.
                      Please resolve my issue .
                      +1 photos
                      ICICI Bank customer support has been notified about the posted complaint.
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                        A
                        aashish sawant
                        May 10, 2021
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                        Resolved

                        Hi Team,

                        Through Imobile app money debited from ICICI account but not credited in SBI account.
                        Aug 8, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 10, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (134084) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          C
                          Christeena Mathew
                          May 10, 2021
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                          Resolved

                          My account got debited with rupees 1899 for ppl/wpp sr[protected]_New Policy. But I havent enrolled for this plan. This is a big amount for me specially in this covid situation. so please help me to get back this money as soon as possible. Please cancel the policy and return my money because I dont want this policy. Please help me asap.
                          +1 photos
                          Aug 3, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
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                            Christeena Mathew
                            May 10, 2021
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                            Resolved

                            Address: pala, kottayam, kerala

                            Today Rs.1899 got debited from my account without my knowledge. I want the money back. It was written PPL/WPP_SR[protected]_New Policy. I havent applied for any policy.
                            +1 photos
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              C
                              Chandra Shekhar singh solanki
                              May 10, 2021
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                              Resolved

                              There is an unauthorised deduction of Rs 999 from my account with below details

                              09/05/2020 VSI/WWW MONEYCO

                              There is no clear information of this transaction
                              I did not authorize these transactions
                              No OTP was received

                              Please look into it

                              Thanks
                              Chnadra shelhar singh solanki
                              +2 photos
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 10, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                U
                                utdha
                                May 9, 2021
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                                Reversal of Late Payment Fee

                                I missed the payment due date of my credit card due to some family condition.

                                In the credit card statement nowhere mention that Late Payment Fee will be charged when payment is not done timely so why is it charged?

                                It mentions only "Interest will be charged if your total amount due is not paid" .

                                Kindly request you to revert back late fee reversal of the credit card. I make sure this will not happen...
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                                K
                                Kumar730
                                May 9, 2021
                                Resolved
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                                Resolved

                                Amount of rs 999 has been deducted in name of VSI moneyco. HOW CAN IT BE POSSIBLE WITHOUT OTP AND MY CONCERN. PLEASE DO A FAVOR.
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (131147) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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