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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
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ICICI Bank reviews & complaints page 248

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M
Mohamed Shaliq Aliyar
Jul 29, 2021
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Address: Theni

Hi Team ICICI,

Account Number :[protected]
Got deducted Rs. 257 as a total from account against transaction [protected] DP CHGS TILL JUN-21.
But it was clearly told that no AMC and I didn't activate Demat at all.
I need my money back. I'm asking vary patiently.

Regards
Mohammed shaliq
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385620) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Kalpana Chouksey
    Jul 29, 2021
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    I opened the account in icici in july and they dedu 177rs as Dcardfee without informing me neither by email or sms. This is really disappointing and fraud activity of stealing the money of customer with letting them know the real reason. I want my unnecessary deducted money back into my account asap.
    Kindly respond and resolve my concern.
    ICICI Bank customer support has been notified about the posted complaint.
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      Naraknas
      Jul 29, 2021
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      Dear sir,
      I am able to login into my icici direct trading account for the past two days. I lost two trading days and the money invested by me is at stake. Please arrange to do the needful immediately.
      Thanks
      N.S.Sankaran
      [protected]
      ICICI Bank customer support has been notified about the posted complaint.
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        R
        Rajkumar Boddupalli
        Jul 29, 2021
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        Address: SRI SAI BABA SERVICE STATION HYDERABAD

        Hi ICICI Manager
        Regarding fraud on 2 unauthorised transactions done on my Lost debit Card, on June 25th 2021 Friday 7:44 pm, i got 2 unauthorised txns debiting Rs 5000 and Rs 5000 from my account *********1634, then I came to know that I lost my debit Card where my last transaction was done**SHCNQ833** Machine on June 24th . Then I called CC and informed the Incident, they raised complaint thru SR[protected] and they said txns were done at SRI SAI BABA SERVICE STATION and they told to upload FIR copy for reimbursement under lost card policy. Then immediately I went to Police station and brought FIR copy, when I called for procedure they simply said my Complaint was closed as investigation team found it was Pin entered or Pin verified transaction I was shocked by the Statement, Bank has considered Petrol station words has true. I called CC many times from Last one month saying that they are not pin verified txns, it is wifi swipping txns but there answer is Pin verified transaction and I was very much upset of losing 10000 rs but yesterday with the help of my friend who is cop, we went to that place were fraud has happened, there, we were shocked by the petrol bunk Manager behaviour, he first said we have only 2 days CC footage data, our doubts on him raised high, second he said the unauthorised txns are pin verified transaction and thirdly he said they don't have txn slip. Sometimes they are telling we don't know of transactions and sometimes they are telling we have poured diesel in Car, how can one pour 10000 rs diesel in Car, because high end car like fortuner has limit of 70 ltrs, so it shd be 100*70 =7000
        so they definitely involved in that fraud, atlast by keeping pressure on him he gave soft copy of transactions slip, We were shocked by seeing the receipt, they were PIN NOT REQUIRED CONTACTLESS TXNS, we asked them why they told lies on my txns that it is Pin verified. The Petrol pump has bad reputation of giving amount for percentage for lost Cards, said by their staff only. So it's clear that fraud on my lost debit card was happened. I am requesting once again to reverse my amount, which is Hard earned money, I am attaching FIR copy, transaction slip and phone msg for ur reference. kindly do the needful

        Thanks and regards
        Rajkumar
        ICICI Bank customer support has been notified about the posted complaint.
        Dec 29, 2021
        Updated by Rajkumar Boddupalli
        Hello ICICI Bank
        No response till now
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          Sharath Chandra Reddy
          Jul 29, 2021
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          I see a debit transaction for 'DCardfee4937JUL21-JUN22+GST' in my savings account. Rs. 487.50 is deducted.

          I am not aware what type of charges are these.
          They never informed me regarding these charges either by email or by letter.

          I want my money to be credited in my a/c which they have deducted from my a/c.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (379780) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            B
            BASAVARAJU Ramaiah
            from Bengaluru, Karnataka
            Jul 29, 2021
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            Address: Bangalore

            Dear Sir,
            I have been debited Rs.826.00 with the description:
            DMC/IN[protected] DP CHGS TILL JUN-21

            When I approached icici direct executive to close my DP account (over 10 years ago), he did not close my account, and he assured me that there is no maintenance changes, if the investment is less than 2 lakh rupees.

            Please review my account and reverse the charges. I hope there is no investment in my icici direct account.

            And please let me know the procedure to close the account officially. You can call me on +91-99XXXXXX06.

            Regards,
            Basavaraju
            ICICI Bank customer support has been notified about the posted complaint.
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              G
              Gurmeet_2307
              Jul 29, 2021
              Resolved
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              Resolved

              Hi Team,

              My name is Gurmeet, I'm a TCS employee and when I joined the company 5 years back I was given ICICI food card which got expired on 4/21 .

              I would need a new card but the problem is that I don't have my old phone number active to apply which I gave during the card issue time .I am also unable to reach help desk and unable to login to portal (showing card invalid status), can you assist me.

              Every month during salary credit 500 rs is automatically being deducted for food card so please help
              Aug 29, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jul 29, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (380056) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                V
                Vinay.sparks
                Jul 29, 2021
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                I am VINAY 826.00 Rupees has been deducted from my account as [DMC/IN[protected]] DP CHGS TILL JUN-21 DP charges on 27/07/2021. I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
                My Account Number is[[protected]].
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378877) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  H
                  harshitadave
                  Jul 29, 2021
                  Resolved
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                  Resolved

                  Dear ICICI, I was told that there is no monthly and yearly charges for my demat account as i was a icic employee but I could see that RS 826 has been deducted on [protected] DP CHGS TILL June 21on 29/7/2021 transaction, can you please clarify and come to know all your customers suffering same problem?
                  And you should send SMS before take any decision.
                  Aug 31, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jul 31, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385607) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sudha Ram
                    Jul 29, 2021
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                    I am holding icici account for almost 5 years.nowadays I have noticed that my amount has been debited for "MAB CHG" and "POSDEC CHG".It was almost Rs.900 in last 3 months.
                    I was doing all bank transaction in icici bank, but looks I need to check for alternative and close the account.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378586) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      N
                      Nitheesh Krishna
                      Jul 28, 2021
                      Resolved
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                      Resolved

                      I never use demat account of ICICI and i have not seen any charges for demat account but they charged me Rs.304.58. This is worst experience with icici bank. I have lost all the trust on these private banks
                      Sep 2, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jul 31, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (385584) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        G
                        Gana Desale
                        Jul 28, 2021
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                        Address: Savarkar Vasahat Nagar ,Malegaon Road ,Nandgaon 423106
                        Website: www.icicibank.com

                        Rupees 481.83 has been deducted my account as (DMC/IN[protected] DP CHGS TILL JUN21 on 27July 2021.
                        When i created the demat account, i was not told about the dp charges, it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected].If any charges atleast deduction message should be from you but no any message from you it's not acceptable.. Please do needful .
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378591) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          N
                          Nataraj2016
                          from Bengaluru, Karnataka
                          Jul 28, 2021
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                          My Demat account has been closed in October 2016, i have a confirmation email also on that, but still my account has been debited for Rs 826 on 27/07/2021.

                          DMC/IN[protected] DP CHGS TILL JUN-21

                          This is outright FRAUD from ICICI Bank.
                          ICICI Bank customer support has been notified about the posted complaint.
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                            S
                            sumit2020sen
                            Jul 28, 2021
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                            Address: Bhilai

                            I am using icici account and rs 826/-deducted from my account as (Dmc/in dp chgs till Jun 21 on 27-July-21. I have never used my demat account till now. They told me by the icici representative that it is free of...
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378694) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              R
                              Ravi Teja195
                              Jul 28, 2021
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                              My Account[protected] has been debited with 480 rupees saying DMC DP CHGS TILL JUN-21. But I never used a Demat account of ICICI bank.
                              Please close the Demat account and refund the amount deducted.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (378603) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                R
                                Ravi Teja195
                                Jul 28, 2021
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                                My name is Sai Ravi Teja Bavirisetti and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
                                Please help me in closing this Demat account and refund my money.
                                ICICI Bank customer support has been notified about the posted complaint.
                                DMC/IN[protected] DP C
                                HGS TILL JUL-21

                                My name is Rajiv Ranjan, my ICICI account got debited Rs 295 without any message of deduction. When I called customer care they told me it is related to the Demat account. I have already paid my Demat account charges in May. But still, my account got deducted with Rs. 295.
                                Please help me with the refund.
                                My name is Abhas Ranjan and my ICICI account got debit with 482 rupees without any message of deduction. When I called customer care they told it is related to Demat account. But, I never used a Demat account from the date I opened the Savings account in this bank. I am not aware that I have a Demat account with ICICI Bank and never did a trade or transaction with this Demar account. But still my account got deducted with 482 rupees.
                                Please help me in closing this Demat account and refund my money.
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                                  S
                                  swapnil asanekar
                                  Jul 28, 2021
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                                  Address: Pune, PCMC

                                  I have a demat account in icici bank for more than 2 years now. Today when i checked my bank transactions and i found that there is one debit transaction DMC/IN [protected] DPC HGS till Jun '21 — Rs 826/- (date 27 July 2021). when i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] This is completely unacceptable and please refund my deducted amount. My phone number is [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376253) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  swapnil asanekar's [Complaint's author] reply, Aug 1, 2021
                                  Kindly send mail id, as above message mail id is protected, kind message me mail id on my registered mobile number 9421174051 or email me on [email protected].
                                  swapnil asanekar's [Complaint's author] reply, Aug 5, 2021
                                  Please confirm mail id
                                  swapnil asanekar's [Complaint's author] reply, Sep 3, 2021
                                  Still complaint is not resolved and your mail id is protected.
                                  So please confirm your email once again
                                  Still complaint is not resolved
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                                    V
                                    Vaishali shingade
                                    Jul 28, 2021
                                    Resolved
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                                    Resolved

                                    Address: PUNE

                                    Sir,
                                    I have invested rs. 52, 000.00 in sovereign gold bonds scheme 2016-17. My certificate no. Is [SGB[protected] - [protected]] under investor id[[protected]]. The date of issue was 08.02.2016. I am eligible for interest on above gold bond . My account number is in your icici bank pune satara road branch at Pune. The same interest has not yet received. The branch bank officers are not responding on this issue and ask to contact through customer care. Please do the needful to get my due interest.
                                    Thanking you sir

                                    Yours faithfully
                                    Mrs.Vaishali Shingade
                                    Aug 29, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jul 28, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376262) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Lukys
                                      Jul 28, 2021
                                      Resolved
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                                      Resolved

                                      Address: 36 2nd floor, Royal Residency Chajju majra road, Sec127 (140301)

                                      My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement but usually as you ever provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
                                      Regards [protected]
                                      Aug 28, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Jul 28, 2021
                                      Updated by Lukys
                                      My name Desh Raj, LAN - LHKNA[protected]. I need an urgent Home loan statement . My branch requests you thrice for a statement  but usually as you ever  provide the poor service same issue I am facing for this statement . It delays my work so I request you to provide me statement on an urgent basis .
                                      Regards [protected]
                                      Verified Support
                                      Jul 28, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Ramnar1243
                                        Jul 28, 2021
                                        Resolved
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                                        Resolved

                                        Address: Gujarat, welhome, versamedi, anjar

                                        While opening my salary account the bank officials opened 3 in 1 account so demat account created without informing me later they also denied to deactivate my demat account by saying that they don't deduct money unless I use it. They deducted amount of 68.83 rs on July 27, 2021 from my bank account as DMC/IN(demat account no) /DP CHGS till jun-21. But I never used DEMAT account. And the customer service is not responding in a helpful way.
                                        Aug 29, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Jul 28, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (376390) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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