ICICI Bank Complaints & Reviews

I am an ICICI bank customer. When I am checking on my statement they are deducting money with the name of ECSRTNCHG. I am not sure what it is and why it deducting from my account. I didn't get any messages or mail from ICICI bank regarding this deduction. They deduct the amount six times from the date 7th July 2021 to 14th July 2021 and the amount almost deducted is 1700+. I need the refund or proper reason for it.

Attaching Image for the evidence.
My phone number: +91-[protected]

Initial i had home loan in DHFL Finance. then DHFL Finance transfer our loan account to ICICI bank. Now ICICI bank taking EMI from me but interest rate charging as per DHFL finance. current ICICI bank home loan interest rate is 6.80% but ICICI bank charging interest rate from us is 8.32% so 1.52% extra interest rate charging by ICICI bank.
when we visit to ICICI bank regarding over charging interest rate they said we don't have any idea about interest rate and saying something about portfolio management and customer retaining issue.
so they told us 2 options either wait until DHFL give total authority to ICICI or transfer your loan to other bank. ICICI bank don't want to take any responsibility of customer.
contact no- [protected]

While withdrawing money from ATM it shows "Icici bank credit card is withheld due to security reasons" and why is it so?
Let me know this as early as possible?

Yesterday 14 July, 2021, at 4.13pm, an unauthorised transaction took place from my debit card. The amount deducted is Rs.1199 by VIN/GOOGLE. I have not made any transactions during the given time especially using my debit card. My Coral debit card compromised.
Kindly look into the matter and return my money as soon as possible.
I'm also trying to call customer care but it shows "busy".

On 14 may 2021, AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

Unauthorised 1899 amount debited from my account
While registing complaint no one ready to register
Very fraduarnt
My account no[protected]

Hello Team,
I just want to bring this to you attention that a sum of 129rs has been deducted day before yesterday without my permission and it says Paytm deducted it.
Please help me understand this.
Attached is the screenshot for your reference.

Kindly refund my home loan charges amount rs 1100, my account number is[protected]

Hi preeti here. I have an account in icici bank sector 25 panchkula. My account no is :[protected] . Rupees 413.00 has been deducted from my account as (Dmc/in[protected] ) on 27-apr-2021. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest

Money debited without my authentication.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX010 on 14-Jul-21. Info: VSI*AMAZON ST. The Available Balance is INR 5, 771.53. Call on 18002662 for dispute or SMS BLOCK 010 to [protected] .

I am the a/c holder of icici bank
Now they have charged MABcharges+GST Rs708 and Rs 177 for Dcardfee under this category dcardfee1506AP.
I am not aware what type of charges are these.
They never informed me regarding these charges either by email or by letter.
Who has given the right to ICICI bank to deduct the money without any prior notice.
Because we kept the money in bank that give them the right to bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c.

Hi
Just saw that the amount of rs 40.93 has be debited on account of EBA*NSE N 202 through ICICI Direct. What is this and why any amount is being deducted without intimation to customer ??? Are you guys making the customer fool thru ICICI Direct ?? Who gaves ur right to debit any penny from anyone's account ?
I need the refund of the same. Pls return the amount to the source account.

AN AMOUNT OF RS : 999/- was deducted from my ICICI account with the name of VSI*WWW MONEY for 3 time in the midnight. I didn't authorize this transaction by any means (OTP or monthly subscription).

OTP for the transaction was also not asked for approval, how was the transaction approved?

I received an invoice of Rs 500 where particulars are mentioned as NACH_AD_RTN_CHRG_TPSLSIP... and ICICI never responds to any queries. I have the right to know why is this amount deducted

I lost 94000 during an online transaction via rechargecube.in . It was an unauthorized transaction. I have immediately called the customer care to block the amount within 30mins of this incident and create a dispute. The bank says they are not responsible for this and the transaction is completed and transferred to the beneficiary . They are unable to trace the beneficiary account and not helping in recovering the amount. Asking me to wait till the cyber crime dept finds a resolution to this.

There is an unauthorised deduction of Rs 1, 899.00 from my account with below details

PPL/WPP_SR[protected]_Renewal of Policy on 03/07/2021 .

There is no clear information of this transaction

I did not buy any insurance and not authorized

Shop name LIBAAS THE EVE WEAR
TID 88277378
BRANCH AMEERPET HYD
i m close my swipeing maschine but 1100 charge is debited plz refund my money and close my swipeing machine
[protected] mobile no
I m not use your swiping maschine and i m returned your swiping masching already and 3 time doing email your care number but no response

There is an unauthorised deduction of Rs 1, 899.00 from my account with below details

PPL/WPP_SR[protected]_Renewal of Policy on 03/07/2021 .

There is no clear information of this transaction

I did not buy any insurance and not authorized this transaction.

Hi preeti here. 413.00 rupees has been deducted from my account as (Dmc/in[protected] ) on 27-apr-2021. I have neither subscribed nor used my demat account till now.

Also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

We people are here because of trust towards icici. But this is totally an unacceptable behavior from icici. Don't ever do this without a customer acceptance, otherwise we can loose the trust.

Kindly refund my money at earliest

Dear Sir,

This is RANJEET SINGH, holding an ICICI saving bank account no."[protected]" My complaint is related to the minimum account balance charges, that bank has debited hefty amount from my account without even notifying there policy changes, if any. I get statements but I have never got any information about the policy changes. I think ICICI bank is not even following the guidelines mentioned by RBI.
It is extremely disheartening that Bank is just debiting hefty amount from their customer's hard earned money, without any intimation through phone, email or statement or any way.

Who has given right to them to debit the amount without any notice or intimation to the customer? How one can be updated with the hidden rules modification.?

During COVID 19 I already suffered a lot. Its heartily request please take some action against this bank for not complying RBI standards / guidelines. And help to get back the debited amount, as there was no proper communication.

Regards,
RANJEET SINGH