ICICI Bank Complaints & Reviews

Am an icici bank customer . I don't know about the ecsrtnchg charge. The bank has deducted this charge for more than 10 times each time with 590 rupees deducted without my knowledge and without any confirmation email /sms/ phone call. I have been tolerant for almost an year. This is not good at all, please return my charged amount. My email id is [protected]@gmail.com

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Pune

POSDEC CHG/[protected]/5247+GST charges are deducted multiple times. I called and asked to stop this to customer service but of no use. ICICI customer service is not helping.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (308948) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Malad west 400064

Hi Team,

I recently applied for new Debit card at Malad West Branch and asked for card which costing 200 Rs PLUS Taxes but the person at branch said only option is expression card all other cards are closed you have to pay 500 plus taxes but today when i went to bank other person said normal debit card is also available. I feel cheated with this kind of behavior I checked now that there is option for 200 rs debit card on I Mobile app also.
I expect to get my extra amount to refund immediately.

Regards
Amod

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306511) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Amount which was supposed to get paid to Asianet broadband has got paid to UPI/[protected]/P2M/tpsl.[protected]@icici/TPSLGov

Request for refund

Details : UPI/[protected]/P2M/tpsl.[protected]@ICICI/TPSL GOV -Amount of 2053

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (306528) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: VILL KUD PO HAROT TEH BANGANA DISTT UNA 174307

I Roshan Lal had purchased Ashirbad deep discount bond 15th July 1996. I have submitted bond certificate in your chandigarh manin branch office sector 9. I am senior citizen and have been running up and down in connection with thease bond. But your sector 9 Icici branch not respond properly. I request you to please take action and refund my bond amount. My Bond certificate number is 214950.

Regards
Roshan Lal
M.NO. [protected]
[protected]

Aug 9, 2021

Complaint marked as Resolved

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R

Roshan Kaundal

Jul 6, 2021

Please share complaint number

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Neharu place new delhi

Am Sant kumar, an mount of 825.11 rupees has been deducted from my
account in the name of dp chgs till on 02July 2021

I have never activated and used my demat account and most importantly i
don't even know that i hold a demat account till now. There was no prior
notice of deduction and i haven't received any deduction message.
Need the refund asap, do the needful

This should not happen without consent.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: icici bank hinjewadi

I never applied for debit card and money was deducted under the transaction of drcad joining fee+gst (Rs588)

Jul 10, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 6, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (305617) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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hussain.shaikh94's [Complaint's author] reply, Jul 6, 2021

please provide valid email id

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Refund of money rs 8699 has not been credited to my bank account.The payment was sucessful from myntra by phonepe but the money has not been credited and there is no proper responce from coustomer care.make it credited ASAP

Transaction id :-P2107031238172162665325

Jul 5, 2021

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Address: Mumbai

I would like to bring it to your notice that, the amount of Rs. 2, 808.12 has been deducted from my ICICI account and the transaction message says VSI/AMAZON STAN/[protected]/[protected]. Neither had I done any transaction nor did I get any OTP during the transaction. Neither I am a prime member thinking to be auto-renewal. I have checked this when I was going through my account statement, the amount was debited on 05 July 2021. Could you please help to revert the amount?

3 05/07/2021 VSI/AMAZON STAN/[protected]/[protected] Dr. 2, 808.12

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 5, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (303304) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: ICICI bank Gwyn road Aminabad Lucknow

I have had a savings account with ICICI bank Gwyn road Aminabad Lucknow branch since last 5 years. I have never applied for any credit card and any kind of Policy however i am receiving credit card statement alert SMS "Total amount of 5555.25 and minimum amount 1980 is due by 9-Nov-2020" and also Rs 1899 is getting deducted from my saving account on the name of some policy which i never applied.
I have complained about it to branch officials and written to [protected]@icicibank.com several times but never received any response. I never signed any papers or asked customer care for credit card or Policy.
Please assist me regarding this and refund all deducted money to my account. Also cancel the credit card and its due amount as I never used and applied for any credit card.

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (303353) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jul 07, 2021

Updated by SunitaSingh01 I am seeing email address in ICICI bank response as protected. Please let me know that how can i see the correct email address.

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Received a message stating that ADTPSLSIPG amount has been debited from Icici bank account

amount - 8, 176

date- 5-July 2021

debited through CMS

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 5, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (302539) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi team,

Please let me know why the below transaction happened from my account.

05/07/2021 VSI/AMAZON STAN/[protected]/[protected] Dr. 1.48

A purchase of INR 1.48 has been made using your Debit Card linked to ICICI Bank Account on 05-Jul-21. Info: VSI*AMAZON STAN.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 5, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (302548) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Aminabad Lucknow

I have had a savings account with ICICI bank Gwyn road Aminabad Lucknow branch since last 5 year. I have never applied for any credit card and any kind of Policy however i am receiving credit card statement alert SMS "Total amount of 5555.25 and minimum amount 1980 is due by 9-Nov-2020" and also Rs 1899 is getting deducted from my saving account on the name of some policy which i never applied.
I have complained about it to branch officials and written to [protected]@icicibank.com several times but never received any response. I never signed any papers or asked customer care for credit card or Policy.
Please assist me regarding this and refund all deducted money to my account. Also cancel the credit card and its due amount as I never used and applied for any credit card.

IICICI Bank Customer ID :[protected]

Aug 11, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (305660) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There is an unauthorised deduction of Rs 999 from my account with below details

05/07/2021 VSI/WWW MONEYCO

There is no clear information of this transaction
I did not authorize these transactions
No OTP was received

Please look into it

Thanks
Tanmay Arora

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (305656) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Hebal , Bengaluru

Hii Team,

I have ICICI Salary account and also credit card. I have credit card due on 9th July 2021. But they have marked lien on my salary account on 25th June 2021 only.

But after all this credit card department asked to pay the bill and they will remove lien. I paid and send screenshot on 2nd July but still lien not removed from my salary account.

Account no :[protected]
IFSC : ICIC0003180

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Account No[protected]
ICICI Bank —MABchgs-Febr21+GST
Name-Abhishek Gupta

Icici deduducted MAB charges without intimating regarding the debit. Eventhough this is salary account from 2018 and they have removed it as a salary account without intimating the customer and It was opened on zero balance and it was for life time, they told. I didn't get any information if they are converting the salary account to normal saving account.
And icici bank deducted 473.12 on 23/04/2021.I want this amount to be immidiately refunded.

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 600004

My account is in Negative value due to wrong entries created by Icici bank's back end team; Even After complaints thru person to the service branch, customer care, follow ups nothing is working. A common man like me is suffering because for the daily needs to get done for the food, etc.,
But none in the bank team seems to be responding and clearing the issue for the loyal customer for more than 20yrs.
As a result, am getting bouncing from other bank due to the already approved ECS mandates. Can anyone sort out this to come out of this issue immediately?

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jul 04, 2021

Updated by VenkatasubramanianL Given customer I'd is my mobile number. Humanity minded - customer helping Bank real official can get the account details from that number / servicing branches.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (305611) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Ahmedabad

Online home loan application number - [protected]. It has been 24 days but no response. All documents uploaded online, Some documents requested from your end, also provided on time. but no activity on this matter.

I request you kindly resolve the problem as soon as possible. In case you cannot provide the details please refund my full amount which i paid earlier. I will go for another bank.

Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Hi,

Without my consent, rs.4000 and rs.25000 has been deducted from my account on 04/07/2021 to 'dr. Tran for funding a/c... and trf to fd a/c.In total rs. 29000 has been detected without my knowledge and I have not made any of the above transaction.

I have never subscribed to any policy. I want my money back. Kindly help me in this regard as soon as possible.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 05, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (302533) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am an icici account holderand have been using it as a salary account . Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jul 4, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (300559) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Complaints & Reviews

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ICICI Bank reviews & complaints page 257

Ecsrtnchg charges deducted multiple times

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POSDEC CHG/01-06-2020/5247+GST charges are deducted multiple times.

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Incorrect information About debit card charges

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Wrong payment to Tpsl Government UPI/[protected]/P2M/tpsl.[protected]@icici/TPSLGov

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Ashirbad Deep Discount Bond

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Demat account

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Debit card joining fee

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Refund money has not been credited

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Auto deduction without any notice

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Illegal Money deducted from account for Policy and Credit card which was never applied

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Amount Auto Debited

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ICICI debit vsi/amazon stan debit

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Unnecessary deduction happened for Policy and credit card

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Fraud By ICICI Bank , Unauthorised Amount Deduction - VSI/WWW MONEYCO

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Lien on my salary account[318001501714]

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ICICI DEDUCTED WRONGLY MABchgs-Feb21+GST

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Wrong loan amount deducted from my ICICI SB account after restructuring

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Balance transfer Home Loan -application number - 7726943057

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Unauthorized deduction of rs.29000 amount

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Account blocked/frozen

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