ICICI Bank Complaints & Reviews

Address: 13-1-525-304

I am Vinay, an mount of 826.00 rupees has been deducted from my account in the name of dp chgs till 21 on 25th march 2021

I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.

I need my money back and am ready to comlain anywhere else if needed

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288864) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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V

Vinay p0119

Jul 2, 2021

Can you share the email Id. Mail sent to [protected]@icicibank.com is getting bounced back

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Dear ICICI BANK, I am Mohamed Sarfraz Ibrahim S., How can you deduct money from my account without notifying me? Today i was just checking transactions of my account and found that Rs 826/- has been deducted from my account on 25-June towards (DMC/ DP CHGS TILL May-2021)

I have never activated and used my Demat account till now.
There was no prior notice.I haven't received any deduction message to my mobile. I need justice and my money back immediately.
Request you to kindly return my money back. I am loosing trust on icici bank whether my money is safe to return back .

Regards,
Mohamed Sarfraz Ibrahim

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288869) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Today 999₹ debited Without Otp

I dont know.about.this transaction

This.sms me by icici.
Dear Customer, INR 999.00 is debited on ICICI Bank Credit Card on 29-Jun-21. Info: PAY*WWW MONEYCO.

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai

I am icici bank account holder and bank deducted some ecsrtn charges 518.06₹ and 440.14 ₹ and 352.82₹ without any information and notice or mail and sms ..please explain what is this charges for and please return it

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288681) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: NIZAMABAD

WHAT is meaning of ecstrnch 5900 amount was dedcuted from account without any intimation through sms or call

Aug 8, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286985) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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ICICI direct charged DMC charges of Rs. 826 on 25/06/2021 without asking me. While I created this demat account, they never revealed about this hidden charges. Please help.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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V

vinodkr14

Jun 29, 2021

i am also facing same issue refund amount immediately.

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V

vinodkr14

Jun 29, 2021

same issue facing

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ICICI Bank Customer Care's response, Jun 30, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 30, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288741) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I have been observing that all my dividend amount is deducting .
It is showing DP charges till May 2021.This has been happening several times.
ICICI is cheating people witj hidden charges .I am really concerned now.
Customer care never responds to call .
I demand iCICI cheaters to resolve this

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288686) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Cannot able to connect customer care number [protected] .can you provide some alternate number if any

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 29, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286977) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Chennai

Myself srilatha k, i have been with icici bank since 2017. Each year 826/- rs is deducted from my account without any alert message. I am not using any demat account and the representative didn't inform any charges while opening account. But still this charges are applied and debited from my account. Dmc/ dp chgs till may-21 is shown in the statement. So please make sure to credit the amount which has been debited so far.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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R

robie004

from Gurgaon, Haryana

Jun 29, 2021

i have mistaken in typing name, following are my details:
Name: Ravindra Singh
Account No / Application No:[protected]
Product/Service: Demat
Request related to: Others
Type of request/complaint: Other issues
E-mail address: [protected]@gmail.com
Mobile no:[protected]

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 29, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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My account has been blocked by thugs and no communication regarding the same was shared at all.
Up on calling, dumb support knows nothing.
Next day I cannot call support on any number.

Why shouldn't I call you Thugs???

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285915) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hi,

I am SuryaNarayana Bhashyam

On 25th June '21 amt 0f 413 has been deducted from my account against the DMC DP CHGS May'21 without any prior information and deduction massage also not received. I have trust on ICICI bank also i am a customer from last 4years..This kind of activity first time happend..

Request to ICICI Bank please refund my Amount ASAP..

Thanks
Swadeep Kumar Srivastava

Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (288698) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2019. Could you please assist me regarding this. Please find the attachment regarding the same.

Aug 8, 2021

Complaint marked as Resolved

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A

arpitha bandri

Jun 29, 2021

Correction!!
Debited date:[protected]th Feb 2021)

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A

arpitha bandri

Jun 29, 2021

Correction!!
Debited date:[protected]th Feb 2021)

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A

arpitha bandri

Jun 29, 2021

Uploading screenshot of debit message

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285912) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Vpo makol tel palampur distt kangra

I have a similar issue.
DP CHGS TILL MAY'25 - Rs 619.18
Please resolve this asap.

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (285903) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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HI Team,

My money RS 999 IND rupees were debited by amazon as transcn (ICL*AMAZON STAN) neither I requested nor i was informed before this transaction. This a serious concern. Please rebate my deducted amount. My phone +91 [protected].

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 29, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (286078) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Icicbank not giving second moritorium who have not taken moritorium at all. They are not all considering RBI RULES. They are calling the customers who dontvhave income at all and telling that u have pay the emi otjerwise we will take leagal action. The are attacking the customers. They have planned not to give moritorium to me.

Nov 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jul 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (291901) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Icici merchant services Mumbai

There was transaction of Rs.78000 done on 9th June through Icici swiping machine.
The amount was on hold for 1 week inspite of proving all required documents. Later i asked them to cancel the transaction and refund the amount back to customer. ICICI BANK asked me to prefund MSF+GST amount of Rs.1840.80 to there pool account. I have deposited the same on 21st june.
I have recieved the mails that says initiated for refund and everytime i call customer care they tell refund has been processed and amount will be credited in 48hrs.
On 27th june they ask me to prefund Rs.295 for july month rent for refund process to be completed. I have done that also and have mailed the details.
Its been 20 days still ICICI bank has not resolved this.
Rs.78000 is wit ICICI bank
Kindly do the needful to get back this amount.

Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284287) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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There is an unauthorised deduction of Rs 999 from my account with below details

28/06/2021 VSI/WWW MONEYCO

There is no clear information of this transaction
I did not authorize these transactions
No OTP was received

Please look into it

Thanks
Akhila

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284292) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Without concent Money deducted in the name of dmat account, while i never created one. I did not received any message or notification. This is a new fraud icici bank is doing with their customers. They did this on Friday so that customer could not take any action till monday as when i contacted customer care, they says we can not nothing bu i as for dmat issues staff works from monday till friday. This is a big scam.

Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jun 28, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (284312) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Nuapatna

Hi Sir,

I am not using any Demat account under your company. But an amount of Rs 826 has been deducted from my account. Please, refund my amount.
Please, close if any demat account you have opened in my name. I do not want any demat account.

Details is provided below:
Date: 25/06/2021,
DMC/IN[protected] DP CHGS TILL MAY-21
Amount: Dr.: 826.00

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283472) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I do not have a Demat account from ICICI bank. But I can see that the amount has been deducted from my account. Also, the dates in my account are reflecting wrongly. Requesting for a quick resolution.

I can see the below in my account statement.
"DMC/IN[protected] DP CHGS TILL MAY-21"

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jun 28, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (283479) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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