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ICICI Bank Complaints & Reviews

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Updated: Feb 2, 2026
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ICICI Bank reviews & complaints page 261

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B
BAWA TRAP
Mar 25, 2021
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Address: Alwar
Website: Icic bank

Hello there,
I am Vikram Sharma Brother of Shubham Sharma (Account holder)
Yesterday my brother's salary has been credited is his icic bank account (10k INR) in the morning and when he checked his account in evening (24/03/2021). When we checked the transcation statement there is only 6 Ruppee left.
Can you please resolve this issue as soon as possible.
Attaching bank account statement below
Aug 15, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 25, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team 
Kindly cheque with your brother has he had done any mutual fund sip or taken any loan .
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    C
    chakrapani830
    Mar 24, 2021
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    Resolved

    Address: ramnagar,visakhapatnam,andhrapradesh

    Iam D.B.V. CHAKRAPANI
    I bought a two wheeler by using icici EMIs option in 2006
    i have a problem with my clearance certificate i lost that letter and now i needed for my child future education loan purpose so i went to icici bank to ask my vehicle clearance letter issue they told me to raise a complaint and i gave it twice but there is no response and in cibil score its showing settled but i cleared all my EMIs and i gave my EMIs money to that executives on that time and after completed my EMIS that executive gave a clearance letter to me but now they are saying its settled.i resaled that vehicle too and that vehicle is now in another ones registered name so please help me what to do and how can it changes my CIBIL score status
    my vehicle reference number =LTVPM[protected]
    Aug 14, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 25, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1et14) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      B
      Biplab011265
      Mar 24, 2021
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      Address: ICICI Towers, Bandra- Kurla Complex, Mumbai 400051

      I have two bonds of ICICI Only Vimal Vaatsalya Bonds, issued on 01.07.1999 and redemption date was 01.01.2018. The face value of each bond was Rs 1000. Bond is under category of Money Multiplier Bond, Series R/BPN/99/1. Certificate no of two bonds are 47506 and 33414. Earlier holder was Assam Sales Corporation and transfer happened on 30.08.1999. I have contacted several branch of ICICI Banks, but not received any response. I tried to get contact to ICICI Limited but not found any contact details.
      Requesting to ICICI Limited to redeem of my two bonds as earliest on present value to my bank account. I will share my account details as when required.
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1eqt3) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
      E-mail sent on 25 Mar 2021 at [protected]@3i-infotech.com with complete details of Bonds (2) along with account details with scan copy of Bond Certificates.
      Received e-mail on same day from [protected]@icicibank.com with instruction to send support documents including original certificates of Bonds, self attested xerox of PAN & Aadhar (as address proof), cancelled cheque and application letter with signature attestation from Bank Manager.
      Same has sent through Speed Post on 30.03.21 and documents is on the way to Navi Mumbai.
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        S
        Shruti Khowala
        Mar 24, 2021
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        Date- 20.03.2021
        time- 6.38 pm
        mode- eazypay gatewway
        supplier- ibs college

        i made my admission fee payemnt from my savings account on 20 march through eazypay gateway. The payment got debited from my account but not credited to ibs college. I have tried calling them and did all sorts but my money is not received to them or either me
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1epwv) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          sharmajaipur
          from JAIPUR, Rajasthan
          Mar 24, 2021
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          I paid my October'19 Bill on 2.11.2019 well before the due date on 5.11.2019 from my SB Account with ICICI Bank itself.
          The amount was credited by the Bank elsewhere and on my complaint corrected it by crediting the Credit Card Account on 13.11.2019. But the system charged Late fee charges on 8.11.2019 (885/-) and Interest (4021/39-) on 28.11.2019 in the next Bill for November'19. On my various request e-mails, I have been being replied that because of the COVID there may be delay in resolving of the matter and now on my contact over phone yesterday icici bank has expressed its inability to do anything because the matter is of more than 6 months old. The refundable amount is 4906/39-(885+4021.39) (dated 29.01.2021)

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bchk) in the subject line of your email. Our official will assist you.
          (Reply dated 31.01.2021)

          But I am again denied.
          My a/c[protected]
          [protected]@hotmail.com
          ICICI Bank customer support has been notified about the posted complaint.
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            H
            Harshini Selvaraj
            Mar 24, 2021
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            I would like to bring it to your notice that an amount of Rs 199/- has been deducted from my ICICI bank account and the transaction message says vsi/amazon stan. Neither have I done any transaction nor did I get any OTP for this transaction. I am already a prime member and had recently renewed my yearly subscription so this could not be for any renewal. This amount was debited on 24th March 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
            ICICI Bank customer support has been notified about the posted complaint.
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              S
              Sekhar.3
              Mar 24, 2021
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              Resolved

              I want to transfer money through UPI and it shows error codes for everything in UPI service.
              I'm adding screenshots of the error messages.
              Mar 25, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
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                K
                kaustubh khandelwal
                Mar 24, 2021
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                Without my consent, rs. 400000 has been deducted from my account on 23/03/2021 to 'dr. Tran for funding a/c[protected]'.

                I have never subscribed to any policy, however this deduction has been done by icici. I want my money back. Kindly help me in this regard as soon as possible.

                This reduction to dr. Tran for funding a/c[protected] is a clear case of fraud and banking norms are not being followed. This is unlawful and making me untrust icici bank for future banking activities.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1epzb) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Sri Nivas Mashetty
                  Mar 24, 2021
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                  I got a mail regarding the purchase of INR 999 from my debit card on 23 mar 2021 with some info: MSI*VSL AMAZON Stan.

                  I do not have any prime membership of any amazon service, so why and for what reason this transaction was done from my account.

                  please resolve the issue and refund my amount.
                  ICICI Bank customer support has been notified about the posted complaint.
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                    S
                    Sharath Chandra Ayeela
                    Mar 24, 2021
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                    There has been an unauthorized transaction of amount Rs.999/- from my ICICI bank account mentioning the charges paid against VSI Amazon STAN charges which was not authorized by me.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1epzk) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      A
                      A*N
                      Mar 23, 2021
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                      Hello 199rs deducted from my account without any OTP msg says debited towards VSI*Amazon st resolve this ASAP i want my money back
                      ICICI Bank customer support has been notified about the posted complaint.
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                        V
                        V.UDAYA RAGHAVENDRA KUMAR
                        from Tenali, Andhra Pradesh
                        Mar 23, 2021
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                        An amount of 1899 has been deducted from my icici savings bank account on regarding one assist plan. I do not want to take a plan here, refund my money back to my account as soon as possible.

                        mobile no: [protected].
                        email: [protected]@gmail.com
                        ICICI Bank customer support has been notified about the posted complaint.
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                          U
                          Udaya Raghavendra Kumar Valluru
                          Mar 23, 2021
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                          Dear sir,
                          An amount of 1899 has been deducted from my icici savings bank account on regarding one assist plan. I do not want to take a plan here, refund my money back to my account as soon as possible.

                          MOBILE NO [protected].
                          MOBILE NO [protected]

                          Email: [protected]@gmail.com.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1enie) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            Snehal.deth
                            Mar 23, 2021
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                            I have requested several times to ICICI credit card team to convert my total outstanding into emi as due to my poor financial condition I am not able to pay the min due. But they never replied nor helped.
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1enjf) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              manas2009
                              Mar 23, 2021
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                              Resolved

                              Hi,
                              There have been multiple complaints by me on home loan that I took. Latest issue is a simple one but there is no response from assigned person amarnath.[protected]@icicibank.com. The issue is:

                              I have money saver home loan account. The interest deducted in my account is 3053 rs. on 1st March while it should have been 500-700 rs only. Reason for my argument is:
                              1. Available balance maintained by me from 1st Feb-3rd Feb : 44, 78, 000
                              2. Available balance maintained by me from 4th Feb-28th Feb : 45, 68, 000
                              3. Outstanding principle on 1st Feb: 46, 63, 065
                              4. Oustanding principle on 1st Mar: 46, 28, 403
                              5. Rate of interest 7.3

                              Please calculate and show me if 3053rs. deduction is valid as interest.
                              Aug 14, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 24, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1epzd) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                S
                                Shoaib Online
                                from Chennai, Tamil Nadu
                                Mar 23, 2021
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                                Address: NO 38/18 1ST CROSS STREET, BHARATHI NAGAR KOLATHUR, kolathur

                                This is shoaib, from chennai, its regards to my car loan, i taken the loan for 60 month and paid 39 month so far, due to finacial curcumsetence and no proper income i couldn't the emi's, i told to bank loan collection team on this matter, even after morantarium period august 2020 also i paid the emi's period september, october and november 2020, they are not listening what i am saying, just they need money, they are blackmailing that they will take the vehicle, i said i[censored] want to take the vehicle, pay the amount which i paid for loan and initial amount i paid for vehicle, emi i paid as of now rs.373035/- and initial amount of rs. 150000/- total i paid so far 523035, that executive name is mr.Rajesh - [protected] and his manager he spoke to over the phone i forgot his name, a simple message to bank, i will make the payment, due to not proper income so i couldn't pay correctly, i need a time to clear all dues which they are not understanding, keep on disturbing daily, even i have option to block there numbers or switch off but i couldn't do that, i can understand the situation, i very much dusturbed by the behaviour of bank, this is my humble request you to speak to the bank geting the time to make the payment till july 2021, my working field is travel based company, business if very low, cant able to survive daily basis. Contact me for more details [protected]
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 24, 2021
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Mar 29, 2021
                                Updated by Shoaib Online
                                Ur executive telling me to get sucide so that he claim the amount from the insurance.
                                Mar 29, 2021
                                Updated by Shoaib Online
                                Today also he came to my house. He is blackmailing me that he will take the car. I paid a car loan for March month, he asked me to pay personal loan. I said I can’t have money now to pay need time for that that guy keep on torturing telling me get sucide so that he will claim from my insurance

                                I have given one option now

                                I said to pay my money which paid to you in total. 9565 x 40 month Rs 382600 + 1, 50, 000 down payment for car total I paid so far Rs. 532, 600

                                Pay me I will give the car

                                Executive number. Mr. Rajesh. +91 [protected]

                                Apr 20, 2021
                                Updated by Shoaib Online
                                Hello Banker. Any body there to reply. This guy is very rude
                                Jun 17, 2021
                                Updated by Shoaib Online
                                Hello Any one there to reply.
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                                  M
                                  Mukulmanas
                                  Mar 22, 2021
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                                  The bond was purchased in 1996 for my daughter and it mentions the date of redemption as July 15, 2021. What is to be done for the amount to be credited to her account?
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1enef) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    Nive2911
                                    from Nanpara, Uttar Pradesh
                                    Mar 22, 2021
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                                    Address: F-102 celebrity greens, sushant golf city, Lucknow -226030

                                    We had invested 5000rs in ICICI safety bonds February 2001. Certificate no. - 79717. We have not received the amount after Redemption date. We donot have any way of checking this as the no. provided does not work anymore. Please send the money to the address provided below.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1eku8) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      H
                                      Hasanabad Anwesh
                                      Mar 22, 2021
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                                      Resolved

                                      I would like to bring it to your notice that, the amount of Rs 199/- has been deducted from my icici account and the transaction message says MSI*ICL AMAZO. I have received this message without any authorization, the amount was debited on 21 March 2021. Could you please assist me regarding this and refund my amount back. Please find the attachment regarding the same issue.
                                      Aug 11, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      Mar 22, 2021
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1elkp) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        rafibe2008
                                        from Surat, Gujarat
                                        Mar 22, 2021
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                                        I had two failed transaction issues from ICICI forex card in Nov 2020. They asked me to wait till march 2021 to resolve it.

                                        Last week I mailed them and replied me back saying resolved in banks favour hence we are unable to reserve.
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ekut) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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