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3.2
Updated: Dec 13, 2025
Complaints 23740
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14271
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9469
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ICICI Bank reviews & complaints page 265

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A
Abhivendra Singh Parihar
Mar 9, 2021
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My account has more than 16000 balance and i am not able to make transfer when doing with the net banking it is showing total balance is -8000.
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1ds3i) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    N
    NARENDRA KAPA
    Mar 9, 2021
    Resolved
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    Resolved

    Transaction timed out at beneficiary account

    I transfer 90000 to SITEMARKETING bank of india account. Money deducted from my account but not credited to beneficiary account. And I got message that Dear Customer, IMPS Txn Ref[protected] for Rs.90, 000.00 is timed out at Beneficiary Bank on 09-Mar-2021 13:47:38. Txn status will be updated by Bene Bank in 3 working days. My phone no: [protected]. My account no :[protected]. Please refund my amount 90000 to my account only. Because I...
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    K
    Karishma_kk
    Mar 9, 2021
    Resolved
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    Resolved

    Address: 5f/1b Pura fateh mohd., Arail tiraha, naini,allahabad ,uttar pradesh

    I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 9th march, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
    +1 photos
    Aug 15, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 09, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team  
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      V
      vijay mannava
      from Vijayawada, Andhra Pradesh
      Mar 9, 2021
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      Address: Matrusrinagar, miyapur, Hyderabad

      Sir in December icici bank person told me to pay minimum amount of credit card, after that they will convert into EMI. But after so many requests and complaints they converted into EMI in February only after 2 months with adding so many charges since December till February. They had not solved my issue till now. As being a retired soldier I felt very bad as the response of the bank. I had my salary account in icici bank since 20 years. But since December I fed up with their work. Pls take immediate action against them. 100% it is bank fault, why I will pay charges. Since last 01 month I had send so many emails, but till now I don't get any reply from them.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dr3a) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        P
        prabhjot26
        Mar 9, 2021
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        Refund of MAB charges

        I want to refund my MAB charges deducted from my account please...
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        D
        Dayanim Madhavan
        Mar 9, 2021
        Resolved
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        Resolved

        Address: New no 18 old no 16 Vadapalani andavar koil street, vadapalani

        This is Madhavan my account number is[protected]. Yesterday[protected] I had withdrawn cash of Rs 5000, Rs 4000, Rs 3000 & Rs 3000 four times in Central bank of India West mambalam branch
        Govindan Road Out of which during the third transaction of Rs 3000 the ATM machine was hanged & money was not issued by ATM but it was debuted in my account from Yesterday I try to contact customer care call was not connected take this as my humble request & enquire this issue & reverse my amount for Rs 3000 as soon as possible
        Aug 18, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 10, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team
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          P
          piyush2222
          from Noida, Uttar Pradesh
          Mar 9, 2021
          Resolved
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          Resolved

          Tomorrow was on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my account and checked for the respective transaction, it is showing as VIS/RAZ Defma. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP.
          +1 photos
          Aug 9, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 10, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dts4) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            T
            Tanyakan
            from Mumbai, Maharashtra
            Mar 8, 2021
            Resolved
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            Resolved

            I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th MArch, 2021 Could you please assist me regarding this. Please find the attachment regarding the same.
            +1 photos
            Aug 15, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Mar 08, 2021
            ICICI Bank Customer Care's response             Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dosg) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Satish Chandra B S
              Mar 8, 2021
              Resolved
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              Resolved

              I tried several times to get OTP while ordering on Flipkart and it requires me to enter my OTP but i am not getting it from ICICI bank

              I tried to contact customer care no. "[protected]" but it is directing me to check "www.airtel.in" and saying this is a special no. and getting disconnecting.

              In this regard, request to do the needful support.

              Looking further to hear from you.

              Thanking You

              Credit Card Details:
              ICICI BANK CORAL CARD, VISA PLATINUM, [protected]

              Name : S S Chandra Bommagani
              Cell no : [protected]
              Place : hyderabad
              Aug 15, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Mar 08, 2021
              ICICI Bank Customer Care's response               Dear Customer,

              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

              Regards,
              ICICI Bank Customer Service Team 
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                B
                Balkrishna2365
                Mar 8, 2021
                Resolved
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                Resolved

                I was trying for an RTGS transaction, for 3-4 hrs
                I am not getting an OTP at all. I tried calling customer care cumber which is a paid extra charge service over which I lost 20rs on call waiting, but no one pick up t resolve my issue.
                Hence I am posting to the consumer complaints.

                I am blocked on some urgent transaction due to this issue.
                Aug 20, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                Mar 08, 2021
                ICICI Bank Customer Care's response                 Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  D
                  Deepika Yalamanchili
                  from Bhimavaram, Andhra Pradesh
                  Mar 8, 2021
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                  Some amount get Auto debited from my account

                  Today i.e on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my imobile account and checked for the respective transaction, it is showing as VIS/RAZ Lagom. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP...
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                  R
                  Raghuveer Reddy_sangareddy
                  Mar 7, 2021
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                  Unauthorised deduction of rs 4000 for dr. tran for funding a/c number in my savings bank account statement

                  Address: Sangareddy

                  Unauthorised deduction of rs 4000 for dr. tran for funding a/c...
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                  S
                  Suraj.mahamulkar
                  Mar 7, 2021
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                  Address: Satara

                  I have been an icici account holder since last 1 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
                  Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnqu) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    sree7878
                    from Calicut, Kerala
                    Mar 7, 2021
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                    Respected sir/mam

                    My application for amazon pay icici card was rejected. The reference number for the same was[protected].Kindly take necessary steps to solve this problem.

                    Thanking you
                    Sreedath M
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dlvc) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      T
                      thahir28
                      from Delhi, Delhi
                      Mar 6, 2021
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                      Hi Team, I submitted all the KYC documents while opening the account on 0i-02-2021. last 28 days I didn't get any message regarding the KYC success details. after getting the salary they blocked my account and asked me to visit the nearest branch. I visited the branch and again I submitted the documents. They told T=3or 4 working days it will be resolved. But I didn't get any update and they blocked my amount. Kindly help on this.
                      ICICI Bank customer support has been notified about the posted complaint.
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                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dlwe) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        C
                        Chenny kilari
                        from Malkajgiri, Telangana
                        Mar 6, 2021
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                        Address: Hyderabad

                        Hi, my multiwaletcard not working and showing wrong pin.i have taken my new card at office this Feb. please need to needful
                        ICICI Bank customer support has been notified about the posted complaint.
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                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dk8e) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          H
                          Himanshu5057
                          from Agra, Uttar Pradesh
                          Mar 6, 2021
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                          Amount of Rs199 deducted and there is no message in amazon transactions.
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnt4) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            E
                            esPrashant
                            from Junnar, Maharashtra
                            Mar 6, 2021
                            Resolved
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                            Resolved

                            Respected sir, today fastag toll deducted twice, ie. At chandwad toll plaza and again at Dhule ( Laling ) toll plaza, if Rs.135 deducted at chandwad toll then next dhule toll should not be deducted... 😠, Sending here screenshots of text messages..
                            Please revert my extraa amount to my fastTag account as soon as possible,
                            This is happening to me third time now...
                            If I didn't get my excess money back, then I have to go to consumer court and media also...
                            Prashant Sanghavi
                            [protected]
                            Car no. MH 15 GF 8313
                            +1 photos
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Mar 08, 2021
                            ICICI Bank Customer Care's response                             Dear Customer,

                            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                            Regards,
                            ICICI Bank Customer Service Team
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                              M
                              mycrush
                              from Ghumarwin, Himachal Pradesh
                              Mar 6, 2021
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                              I had purchased ICICI fastag through Google pay.
                              But neither Tag delivered nor amount refunded after many times follow up.
                              +1 photos
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dntb) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                A
                                archananalawade
                                from Powai, Maharashtra
                                Mar 6, 2021
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                                Hi

                                ICICI bank has deducted around 6000 from my account which i am just using for saving money, no msg was received by me for any deductions.

                                ECSRTNCHG230419_SR[protected]GST 413
                                ECSRTNCHG230719_SR[protected]GST 413
                                ECSRTNCHG230819_SR[protected]GST 413
                                ECSRTNCHG250919_SR[protected]GST 413
                                ECSRTNCHG260619_SR[protected]GST 413
                                ECSRTNCHG261119_SR[protected]GST 413
                                ECSRTNCHG290120_SR[protected]GST 413
                                ECSRTNCHG300320_SR[protected]GST 590
                                ECSRTNCHG301019_SR[protected]GST 413
                                ECSRTNCHG301219_SR[protected]GST 413
                                ECSRTNCHGS231220_SR[protected]GST 590
                                ECSRTNCHGS270121_SR[protected]GST 590
                                ECSRTNCHGS271120_SR[protected]GST 590
                                ECSRTNCHGS280220_SR[protected]GST 413

                                What kind of service is this?
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1djp6) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
                                Reply
                                Is this a email id [protected]@icicibank.com
                                Reply
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