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ICICI Bank Complaints & Reviews

www.icicibank.com

3.3

Updated: Jun 2, 2026

Complaints 23783

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14308

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9475

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ICICI Bank reviews & complaints page 266

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I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 13th march, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: 6/10 Rajaji Nagar 2nd Street Villivakkam Chennai 49

Just I got msg from my account vin*google debit amount Rs.879 I don't understand what hell debt in my account without my knowledge. How can we stop I don't know anyone know pls suggest me to recover my money.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 14, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e1l3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici bank account on 11 March, 2021 and the transaction message says VSI/AMAZON STAN. Neither had i done any transaction nor did i get any OTP during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 09 Feb, 2021. Could you please assist me regarding this? Please find the attachment regarding the same.

Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e1my) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 12th March 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

Aug 15, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 14, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1e1l4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai

I have my salary account with ICICI bank. It is marked lien for paylater. Even after paying 10000 to savings account they want me to pay double to remove lien. In situation like pandemic, when people are going through such a tough time this unhelpful behavior is not expected from banks.

ICICI Bank customer support has been notified about the posted complaint.

Mar 25, 2021

Updated by tanubodhe Hi,

I have my salary account with ICICI bank. It is marked lien for paylater.
I received 15000 in my saving account on 9th Mar, 2021. I had an urgent payment to make on that day. Since then I am trying to reach customer care to remove lien as sufficient money is deposited and no negative balance is there but no response from customer care because of which I still haven't received my monthly payment.
They say to deposit another 10000 to remove lien and release amount. He also said on call you can complaint where ever you want but we cant help you. You have to pay another 10000.
In situation like pandemic, when people are going through such a tough time this unhelpful behavior is not expected from ICICI bank.
We are trying to pay your dues and equal support is expected from your side.
Kindly requesting you to settle at least my pay later account with the lien amount or at least my emi. Blocking the amount is no solution.
even after writing a detailed mail on 12th march, no response from bank is received. Also your email id is not visible. It is showing as protected

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dxsz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

T

tanubodhe

Mar 25, 2021

I am unable to see your mail id. I had did this earlier too. but no response from your end

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Address: Pune

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX044 on 11-Mar-21. Info: VSI*WWW MONEY . Call on 18002662 for dispute or SMS BLOCK 044 to [protected] .

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dznu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon st. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. the amount was debited on 11th march, 2019. Cwould like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 29th july, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.ould you please assist me regarding this. Please find the attachment regarding the same.

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 13, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dzoe) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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To my surprise Icici Bank has deducted Rs. 1899, towards New Policy WA Privilege Single . This is unauthorized transaction and amounts to fraud. I request you to cancel the OneAssist policy and return fund in full.

Regards
G SASIREKHA
A/C no[protected].

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 12, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dxti) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Amount of rupees 999/- debited from my debit card stating the below msg

A purchase of INR 999.00 has been made using your Debit Card linked to ICICI Bank Account XX047 on 10-Mar-21. Info: VSI*AMAZON STAN.

Kindly look into this and reply

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 11, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dwef) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I also would like to bring it to your notice that, the amount of rs 199/- has been deducted from my icici account and the transaction message says msi*icl amazon . Neither had i done any transaction nor did i get any otp during the transaction. I have checked this when i was going through my account statement, the amount was debited on 8th Feb and 10th March 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

Aug 10, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dwa4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Hello,
Why there is deduction of Rs. 826.00, I am not using Dmat account . Few Month back a customer care called me for Fee Dmat account . How you deduct amount form my account without notify me . I need my money back .

124/02/202124/02/2021-DMC/[protected] DP CHGSTILL JAN-21826.0 ,

Transactions List -
FIROZ SALIM KHAN[protected]

Aug 8, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Website: ICICBANK.COM

Date : 25th Feb 2021
Hi,
I am Ashutosh Sabnekar. On 25th Feb 2021, there has been a deduction of rupees 826 from my Salary Account towards DP Charges.

Transaction Remarks :DMC/IN[protected] DP CHGS TILL JAN-21

I have a Demat account in ICICI Direct, but that account is a free account. Now if I see 826 being deducted, it looks like ICICI has hidden charges, which were not earlier conveyed.
Please look into it.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 11, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dwa9) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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This is disgusting, getting too many calls (Atleast 2-3 calls/day) from ICICI bank and their consultancies for personal loans and credit card. A day is starting and ending with ICICI bank call. Hope you can understand how they are irritating. I didn't apply for loan/credit cards in any ICICI anywhere.
Couldn't understand how bank got my numbers.
Kindly remove my number (+91 - [protected], +91-[protected]) from your database. Expecting from now not to get any call till i apply for loans or credit cards.

Thanks,

Aug 13, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dwed) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Main Branch, Parry's, Chennai 600 001

This is to bring to your notice that Rs. 129/- has been deducted from my account without any intimation. Transaction of INR 129.00 done on my account no ending xx998 on 10-March 2021 at 14.47 info. MSI*ICL AMAZO where I have not done any transactions. Please refund the same immediately. Fraud transaction I have received SMS and also debited from my account.
S.. Sundari

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dugl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I am Samiksha Sindhi. DP charges of Rs. 481.83 have been deducted from my ICICI bank account on 24/02/2021 with remarks as 'DMC/IN[protected] DP CHGS TILL J
AN-21' without any prior notice/information.

I have a demat account with them for 10 years which do not have a single transaction till date and have been dormant for last 10 years. I have never activated that account and do not have any information about that.
Request a refund for all the DP charges till date for this account.

Thanks.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dtrs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Date of Incident: 10 March 2021

I received a call from ICICI bank and they have given me information about one assist plan. Then they automatically activated the plan without my permission and deducted 1899 from my account. I don't need this plan. Please deactivate this and refund my money immediately

My account: xx2026
Phone no. : xx6200

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dtry) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: Mumbai

I had purchased the following Tax saving bonds from ICICI Limited and ICICI Bank Ltd . These Bonds were apparently not redeemed on the due date . Can you pl confirm the status of these Bonds?

Slno. Type of TSB Bondholder no. Certificate No. Date of allotment Date of redemption ISSUED by
1 032001-TSB-Two [protected] 23042 [protected] [protected] ICICI Ltd
2 022002-TSB-one [protected] 175145 [protected] [protected] ICICI...

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I received again and again calls from icici bank. Bank should never call because any fraudulent activity can also be taken place.
They just told me about cpp plan. I have not given any permission for that.
But instead of that cpp plan has been activated without my permission and amount of rs. 2100 has been deducted.
I want to cancel this plan and refund my amount.
i have spoken to customer care depart., send mail for refund also, still no action.
I'll appeal in consumer court if any action will not be taken.

Aug 14, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Mar 12, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dxug) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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CPP Group India Customer Care

Apr 26, 2021

Dear Customer,

We would request you to mention your CPP membership number or registered contact details. This will help us in resolving your query.

Please contact us on our help line numbers[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.

Regards
CPP Team

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I have already wrote an email with image of sale void receipt. I was incorrectly charged with 21256/- and merchant provided me with sale void receipt. But refund is taking long and I have other expenses to take care of. I would request bank to accelerate the process.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Mar 10, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dtta) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Dear Customer, transaction of INR 14, 170.00 on ICICI Bank Credit Card XXXX07 is withheld due to security reasons. To complete your trxn, pls call our Customer Care.

I received this message and there is no one to pick up the phone to call the customer care, please help...

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