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3.2
Updated: Jan 2, 2026
Complaints 23755
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14271
Unresolved
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ICICI Bank reviews & complaints page 266

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D
Dayanim Madhavan
Mar 9, 2021
Resolved
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Address: New no 18 old no 16 Vadapalani andavar koil street, vadapalani

This is Madhavan my account number is[protected]. Yesterday[protected] I had withdrawn cash of Rs 5000, Rs 4000, Rs 3000 & Rs 3000 four times in Central bank of India West mambalam branch
Govindan Road Out of which during the third transaction of Rs 3000 the ATM machine was hanged & money was not issued by ATM but it was debuted in my account from Yesterday I try to contact customer care call was not connected take this as my humble request & enquire this issue & reverse my amount for Rs 3000 as soon as possible
Aug 18, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Mar 10, 2021
ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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    P
    piyush2222
    from Noida, Uttar Pradesh
    Mar 9, 2021
    Resolved
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    Resolved

    Tomorrow was on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my account and checked for the respective transaction, it is showing as VIS/RAZ Defma. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP.
    +1 photos
    Aug 9, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 10, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dts4) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      T
      Tanyakan
      from Mumbai, Maharashtra
      Mar 8, 2021
      Resolved
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      Resolved

      I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 8th MArch, 2021 Could you please assist me regarding this. Please find the attachment regarding the same.
      +1 photos
      Aug 15, 2021
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Mar 08, 2021
      ICICI Bank Customer Care's response       Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dosg) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        S
        Satish Chandra B S
        Mar 8, 2021
        Resolved
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        Resolved

        I tried several times to get OTP while ordering on Flipkart and it requires me to enter my OTP but i am not getting it from ICICI bank

        I tried to contact customer care no. "[protected]" but it is directing me to check "www.airtel.in" and saying this is a special no. and getting disconnecting.

        In this regard, request to do the needful support.

        Looking further to hear from you.

        Thanking You

        Credit Card Details:
        ICICI BANK CORAL CARD, VISA PLATINUM, [protected]

        Name : S S Chandra Bommagani
        Cell no : [protected]
        Place : hyderabad
        Aug 15, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 08, 2021
        ICICI Bank Customer Care's response         Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team 
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          B
          Balkrishna2365
          Mar 8, 2021
          Resolved
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          Resolved

          I was trying for an RTGS transaction, for 3-4 hrs
          I am not getting an OTP at all. I tried calling customer care cumber which is a paid extra charge service over which I lost 20rs on call waiting, but no one pick up t resolve my issue.
          Hence I am posting to the consumer complaints.

          I am blocked on some urgent transaction due to this issue.
          Aug 20, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Mar 08, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            D
            Deepika Yalamanchili
            from Bhimavaram, Andhra Pradesh
            Mar 8, 2021
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            Some amount get Auto debited from my account

            Today i.e on March 8th I got a message notification that some amount of money got deducted from my account. When I logged into my imobile account and checked for the respective transaction, it is showing as VIS/RAZ Lagom. But I didn't perform any transaction and the money got deducted from my account without any OTP approval also. Please resolve this issue ASAP...
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            R
            Raghuveer Reddy_sangareddy
            Mar 7, 2021
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            Unauthorised deduction of rs 4000 for dr. tran for funding a/c number in my savings bank account statement

            Address: Sangareddy

            Unauthorised deduction of rs 4000 for dr. tran for funding a/c...
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            S
            Suraj.mahamulkar
            Mar 7, 2021
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            Address: Satara

            I have been an icici account holder since last 1 years and have been using it as a salary account since then. Today, when i tried doing an online transfer transaction, it is giving me an error that the account frozen/blocked. Bank has not given any reasons for it either. There was no communication in this regard. Today being a bank holiday, nothing can be done and i am left with no option but to wait for tomorrow and visit the nearest branch tomorrow morning first thing. This is very unprofessional on behalf of the bank and i will have to bear monetory loss because of not being able to transfer amount today itself.
            Now i am seriously thinking of changing my salary account to some other bank which is professional and would also suggest others not to use such an unprofessional bank.
            ICICI Bank customer support has been notified about the posted complaint.
            View replies
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnqu) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              sree7878
              from Calicut, Kerala
              Mar 7, 2021
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              Respected sir/mam

              My application for amazon pay icici card was rejected. The reference number for the same was[protected].Kindly take necessary steps to solve this problem.

              Thanking you
              Sreedath M
              ICICI Bank customer support has been notified about the posted complaint.
              View replies
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dlvc) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                T
                thahir28
                from Delhi, Delhi
                Mar 6, 2021
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                Hi Team, I submitted all the KYC documents while opening the account on 0i-02-2021. last 28 days I didn't get any message regarding the KYC success details. after getting the salary they blocked my account and asked me to visit the nearest branch. I visited the branch and again I submitted the documents. They told T=3or 4 working days it will be resolved. But I didn't get any update and they blocked my amount. Kindly help on this.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dlwe) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  C
                  Chenny kilari
                  from Malkajgiri, Telangana
                  Mar 6, 2021
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                  Address: Hyderabad

                  Hi, my multiwaletcard not working and showing wrong pin.i have taken my new card at office this Feb. please need to needful
                  ICICI Bank customer support has been notified about the posted complaint.
                  View replies
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dk8e) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    H
                    Himanshu5057
                    from Agra, Uttar Pradesh
                    Mar 6, 2021
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                    Amount of Rs199 deducted and there is no message in amazon transactions.
                    +1 photos
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnt4) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      E
                      esPrashant
                      from Junnar, Maharashtra
                      Mar 6, 2021
                      Resolved
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                      Resolved

                      Respected sir, today fastag toll deducted twice, ie. At chandwad toll plaza and again at Dhule ( Laling ) toll plaza, if Rs.135 deducted at chandwad toll then next dhule toll should not be deducted... 😠, Sending here screenshots of text messages..
                      Please revert my extraa amount to my fastTag account as soon as possible,
                      This is happening to me third time now...
                      If I didn't get my excess money back, then I have to go to consumer court and media also...
                      Prashant Sanghavi
                      [protected]
                      Car no. MH 15 GF 8313
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 08, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
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                        M
                        mycrush
                        from Ghumarwin, Himachal Pradesh
                        Mar 6, 2021
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                        I had purchased ICICI fastag through Google pay.
                        But neither Tag delivered nor amount refunded after many times follow up.
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        View replies
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dntb) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          A
                          archananalawade
                          from Powai, Maharashtra
                          Mar 6, 2021
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                          Hi

                          ICICI bank has deducted around 6000 from my account which i am just using for saving money, no msg was received by me for any deductions.

                          ECSRTNCHG230419_SR[protected]GST 413
                          ECSRTNCHG230719_SR[protected]GST 413
                          ECSRTNCHG230819_SR[protected]GST 413
                          ECSRTNCHG250919_SR[protected]GST 413
                          ECSRTNCHG260619_SR[protected]GST 413
                          ECSRTNCHG261119_SR[protected]GST 413
                          ECSRTNCHG290120_SR[protected]GST 413
                          ECSRTNCHG300320_SR[protected]GST 590
                          ECSRTNCHG301019_SR[protected]GST 413
                          ECSRTNCHG301219_SR[protected]GST 413
                          ECSRTNCHGS231220_SR[protected]GST 590
                          ECSRTNCHGS270121_SR[protected]GST 590
                          ECSRTNCHGS271120_SR[protected]GST 590
                          ECSRTNCHGS280220_SR[protected]GST 413

                          What kind of service is this?
                          ICICI Bank customer support has been notified about the posted complaint.
                          View replies
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1djp6) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Reply
                          Is this a email id [protected]@icicibank.com
                          Reply
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                            A
                            Aadilc Choudhary
                            from Noida, Uttar Pradesh
                            Mar 6, 2021
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                            I am not able to close the account
                            ICICI Bank customer support has been notified about the posted complaint.
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                              A
                              Aadilc Choudhary
                              from Noida, Uttar Pradesh
                              Mar 6, 2021
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                              I am not able to close my account
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1djp9) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                B
                                BHASKAR_KUMAR
                                from Kānke, Jharkhand
                                Mar 6, 2021
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                                Address: Shivaji chowk,banka

                                My 129 rs is deducted from my account without my permission
                                +1 photos
                                ICICI Bank customer support has been notified about the posted complaint.
                                View replies
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnqi) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team   
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                                  S
                                  SKChand
                                  from Powai, Maharashtra
                                  Mar 6, 2021
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                                  Address: Pune

                                  I am Preksha Chand holding saving account with ICICI Bank at Pune branch. It came to my notice this month that there is a deduction of Rs. 1899/- from account since 2018 in lieu of CPP for which I have never authorised nor given consent for the same. On contacting the CPP from my registered mobile number(with my saving account) they stated that we don't have record for this mobile number & passed on the buck to some other department thus putting me in loop with no sensible answer. Is this some fraud going on? In case if there is some consent I would like to have a copy/recording of the same. Please return my complete amount of 4 years (1899*4) along with the interest. My phone number is [protected]
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1djrr) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    G
                                    Garvit Davera
                                    from Ghumarwin, Himachal Pradesh
                                    Mar 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: 17/42 Chopasni Housing Board Jodhpur Rajasthan 342001

                                    Dear Customer, transaction of INR 639.00 done on ICICI Bank Account XX426 on 05-Mar-21. Info: VSI*RAZ EDUNE. The Available Balance is INR 4, 90, 650.70. Call on 18002662 for dispute or SMS BLOCK 426 to [protected] . I recieved this message but i didn't initiated this transaction and neither i recieved any OTP related it kindly tell me how it happened!?
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Mar 08, 2021
                                    ICICI Bank Customer Care's response                                     Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dnq4) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team   
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