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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 266

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E
Engr. Mukesh Jangid
Jun 11, 2021
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Address: 11/18 SHANKAR COLONY NEW LOHA

I had made a transaction by using UPI.

The transaction is showing successfully in my application but unfortunately beneficiary didn't get the amount.

Herewith I have attached screen shot . Please refund this amount in to my account.

Contect no[protected]
ICICI Bank customer support has been notified about the posted complaint.
Jun 11, 2021
Updated by Engr. Mukesh Jangid
I had made a transaction by using UPI.

The transaction is showing successfully in my application but unfortunately beneficiary didn't get the amount.

Herewith I have attached screen shot . Please  refund this amount in to my account.
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    ram222010
    Jun 11, 2021
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    My amount debited two times rs590 + rs590 on the same day in the name of
    NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~f84
    NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~41f

    I don't know what is this, Pls refund my money and please take immediate action, we cant tolerate this kind of deduction in this situations, please understand and take immediate action
    A/c number:[protected]
    ICICI Bank customer support has been notified about the posted complaint.
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      ram222010
      Jun 11, 2021
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      My amount debited two times rs590 + rs590 on the same day in the name of
      NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~f84
      NACH_AD_RTN_CHRG~Of Bnk BFLf~02JUN21~41f

      I don't know what is this, Pls refund my money and please take immediate action, we cant tolerate this kind of deduction in this situations, please understand and take immediate action
      ICICI Bank customer support has been notified about the posted complaint.
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        S
        Sainath Santosh
        Jun 11, 2021
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        Hello,

        My name is Sainath N and I am an ICICI bank savings account holder. They have charged me for 515.66 and 74.42 rupees. I am not aware why this amount is debited.

        The transaction ID says

        NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUN21~86a 515.66
        NACH_AD_RTN_CHRG~Of Bnk BFLo~03JUN21~86a 74. 42

        I spoke to the ICICI bank custome care. I spoke with an agent named Narender and he wasn't able to help me out on this and he was rude on me stating that he that it is an auto debit happened for the EMI.

        He said I have an EMI running for BAJAJ FINANCE and I paid them directly and just because the auto debit did not happen with the ICICI bank they charged me this.

        When I paid the amount directly to bajaj finance the bajaj finance will charge me extra amount as penalty but when is the bank charging me this amount? Where in the terms and conditions it is mentioned that it will be charged.

        I want to complaint again the poor ICICI customer care service and also for this hidden charges

        Thanks
        Sainath N
        ICICI Bank customer support has been notified about the posted complaint.
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          manish0088
          Jun 11, 2021
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          Complaint against unfair and unjust practises and illegal charging of multiple charging of ECS return in a week.

          My account number is[protected]

          i have been charged twice rs 590/- on 5th june and then on 7th june.

          Again now ECS has been returned on 10/06/2021, and bank would charge ECS charges.

          Whereas the factual position is that i have availed services of Bajaj finance ltd for purchase of LG OLED tv worth Rs 1.13 lacs on 17/09/2020.
          For which the showroom owner extended loan of Rs 60, 272/- payable in EMI of rs 7534/- through Bajaj finance ltd bearing loan number 4240cdgf945889

          i have been the EMI without any fault and just two EMI's are remaining .
          However in may 2021 there was lockdown in all all the states in north India and applicant suffered financial crunch .

          But on 3june 2021 i received a message from bank regarding ECS return for insufficient funds(though there balance in the bank account on 02/6/2021) but still i immediately paid the EMI on the website of Bajaj finance on 3.06.2021 itself with few hours from icici bank account itself., copy of loan account statement showing payment on 03.06.2021 is attached .

          Then i again received received a message on 05/06/2021 regarding return of ecs, on which i contacted bajaj store at sector 17 chandigarh, who informed that payment has been credited into emi of july 2021 since website do not reflect due payment of emi till 3 rd date of a month

          now though i have made payment of EMI of June (which has been Illegally & wrongly credited in emi of month of july 2021 which is nifact not due ) but still icici bank is charging again and again ecs return charge of rs 590/- . At the same time Bajaj is charging their own penalty of Rs 450/-

          my issue regarding adjustment of EMIof July in moth of June is pending with Bajaj finance

          but icci bank has already charged rs1280/- till date and would again charge Rs 590/- for return of ECS on 10/06/202, which is against rbi guidelines and this practice is totally unfair unwarranted and unjust and liable to be deprecated especially when i already paid the EMI on 03.06.2021 before ECS return .

          Pleas refund my ECS charges and not to charge any further ECS charges in this month of June 2021.

          Please consider that due to lockdown i am already facing financial crunch and otherwise i was having absolute clear banking record from last two decades.
          ICICI Bank customer support has been notified about the posted complaint.
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            RLH
            Jun 11, 2021
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            Address: Erode, bhavani taluk paruvachi

            I have received call from ICICI bank and given information about one assist plan after that they activated this plan and deducted Rs-1899 from my account without my permission. I don't need this plan actually. So, please deactivate this plan and return my money asap.
            ICICI Bank customer support has been notified about the posted complaint.
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              A
              Ashok reddy devireddy
              Jun 11, 2021
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              Address: Hyderabad

              I am using icici pos card swiping machine with Terminal id[protected] and Merchant id[protected]. On 4th June 2021 we have done batch settlement of Rs.138000/-and this amount should credit our account on next working day I.e on 5th June 2021. But still we have not received any payment. I made service request no 66599345 on 7th June 2021 requesting to resolve the issue and they committed me that it will be resolved in 48 hrs but not happened. Again I called customer service on 9th June 2021 they said it will resolve by end of the day. Still the issue not resolved. How ever they will deduct swiping charges for every transaction and they supposed to settle the amount in next working day. But almost since one week they are holding the amount still they are not responding properly. I request you the authorities to look into the issue and I want to penalise them irresponsible delay and holding my money for their use.
              ICICI Bank customer support has been notified about the posted complaint.
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                M
                Manikandan26111990
                Jun 10, 2021
                Resolved
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                Resolved

                My account has been deducted 590 rupees without any proper confirmation for ecsRtnChgs kindly check and refund my money
                Aug 6, 2021
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (238219) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  N
                  NIkhil602
                  Jun 10, 2021
                  Resolved
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                  Resolved

                  I want to close my account . I don’t know everytime they deduct my money from account without any reason ...please tell me what is this “MABchgs-May21+GST” why GST Please close my account and send my money to

                  Account no :- [protected]
                  IFSC :- PUNB0071700
                  thanks for your service
                  Aug 6, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (238212) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Sarjeet Dagar
                    Jun 10, 2021
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                    My name is Sarjeet Singh. I got message amount deducted from my saving account.{dear customer, inr 129.00 was spent using debit card of account xx 923 on 10th June, 2021. info: vin*google *tic. The available balance.} but i did not done any transaction. Without my otp how this happened. Please cross check and revert my money back.

                    My card no: [protected]
                    My contact no: [protected]
                    ICICI Bank customer support has been notified about the posted complaint.
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                      Vasu Panseriya
                      Jun 10, 2021
                      Resolved
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                      Resolved

                      My father purchased ASHIRWAD DEEP DISCOUNT BOND (option 1) in 1996
                      but the redeemable date is passed and tried to make contact with bank but there is no response from their side.Anyone know how can i redeem this bond please contact me on [protected]@gmail.com
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (236380) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team  
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                        M
                        mehraks
                        Jun 10, 2021
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                        Address: Haldwani

                        [protected]@yahoo.co.in K S Mehra SB ac[protected]
                        Payment of Rs 699/- Dt 20/05/2021 through Net Banking not received by the beneficiary Vodafone. though my account is debited,
                        Talked to my Branch and also to customer care ICICI, via phone, the problem not solved.
                        Please arrange to refund the amount Rs 699/-
                        K S Mehra
                        ICICI Bank customer support has been notified about the posted complaint.
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                          Naila Dabir
                          Jun 10, 2021
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                          I worked with ICICI Bank during[protected] to[protected] and my employee id was 275624.

                          I have alloted the UAN number which is still active in EPFO.GOV.IN webiste, I just want to transfer my UAN to my current Active UAN. I given a request and mail also to payroll.[protected]@icicibank.com but didnt get any confirmation when my request will be proceed or acknowlege.

                          Kindly approve my request received from EPFO portal post that only i can put the claim online.

                          Hope you understand my consern and do the needful.

                          Thanks and Regards,
                          Naila Dabir
                          ICICI Bank customer support has been notified about the posted complaint.
                          Jun 10, 2021
                          Updated by Naila Dabir
                          Please find the snapshot of the issue

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                            sanjeevk825
                            Jun 10, 2021
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                            My account was debit for 825 rs on 9th June 2021. I inquired with customer care executive and they told that it is for Demat account. But i never opened demat account with the ICICI bank and never gave request to open it. so how cum it got opened and i am being charged. So request you to please refund my hard earned Money back.. Icici bank executives are not helping me in this matter. They ar just making fool.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              Ram Singh Bisht
                              Jun 10, 2021
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                              Address: Kumhar Mandi Telibagh Lucknow
                              Website: Consumercomplaints.In

                              Transaction ID : SB498800
                              Rs 598. Date 02.06.2021
                              Rs 590 Date 04.06.2022
                              Rs 588. Date 30.04.2021

                              Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any days about this and also I did bit take any services
                              Plz resolve it and refund my deducted amt and stop it
                              ICICI Bank customer support has been notified about the posted complaint.
                              Jun 10, 2021
                              Updated by Ram Singh Bisht
                              Above mentioned 3 amt deducted with same transaction ID from my ICICI account and not giving any information about this and also I did not take any services
                              Plz resolve it and refund my deducted amt and stop it
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                                Radheshyam329
                                Jun 10, 2021
                                Resolved
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                                Resolved

                                My debit card is blocked for online transactions by Visa for repeated entry of incorrect information. How do I unblock my card?
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235508) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  Abhishek Dhawale
                                  Jun 10, 2021
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                                  After repeated unsuccessful attempts to redeem the HSBC GLOBAL mutual fund from my portfolio, I was finally able to redeem it. But now a different issue has come up. Even after 7 business days, the redemption amount has not been credited to my account. I also redeemed two other funds on the same day and those amounts were successfully credited to my account within 3 days.
                                  ICICI Bank customer support has been notified about the posted complaint.
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                                    Anjuu2411
                                    Jun 10, 2021
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                                    Resolved

                                    I have received call from ICICI bank and given information about one assist plan after that they activated this plan and deducted Rs-1899 from my account without my permission. I don't need this plan actually. So, please deactivate this plan and return my money asap.

                                    SR Request no: SR[protected]
                                    Aug 6, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Anju, We regret the inconvenience caused to you. That's not the experience we want for you. Please provide your details via this link http://survey.webengage.com/ws/~1qq44ps and add your Membership ID and our team shall connect with you to discuss further and try to provide a resolution- Prachi, Team OneAssist.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235506) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      Divu sony
                                      Jun 10, 2021
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                                      Resolved

                                      Address: Haridwar

                                      My account has beed debited without any intimation. They deduct mabcharges from my account.
                                      I want to do online transaction today, when I check my account, there is no balance, they deduct near about 2000 rs.
                                      505 rs from mar 21, 322rs from feb 21, 536 rs from mar 21 & 615 rs from apr21.
                                      What should I do to take my money back or close my account.
                                      Aug 6, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (235503) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Greatgirig
                                        Jun 9, 2021
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                                        Address: Gorakhpur

                                        Hi I'm an icici bank customer. Today 09/06/21 ecsrtnchgs charged 513.79 rupees. I don't know what the charges ecsrtnchg...the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

                                        Thanks & regards,
                                        Girijesh Kumar
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Jun 09, 2021
                                        Updated by Greatgirig
                                        No update
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