ICICI Bank Complaints & Reviews

Without asking expressions debit card was issued to me. Why? Why was I not asked? I got a message that amount would be deducted from my account. I contacted customer care and asked to cancel expressions debit card as I was never asked about it. He said it is cancelled and then also an amount of 588 Rs. was automatically deducted from my account....

Hi Team,

I have obtained pre-owned car loan(Application # A[protected]) during Mid December of 2020. I have asked for 5th of every month which was Processed as 10th of every month which was requested to update via customer care after three months of loan payment. then i have requested for 24 months EMI and it was created as 48 months. Finally I don't have a clear information how much was used for RC transfer and other stuff and even 5 k was taken from Dealer to ICICI ( which was also my money) for the same and the RC transfer were completed during 7th of Jan-21 and still i haven't received the updated RC and any information on the fund used for RC transfer and there was no accountability. I don't expect icici to perform this way allow your employees left unaccountable. My main concern is not money and since this is the third month of name transfer is complete and i am unable to complete my insurance name transfer as they were looking for original RC. I and my one of co-ordinates to follow up on the same with the concern executive who will not respond my call when i was in or near bank for pickup of RC and not ready to send the RC in Courier also. some where i have the manager number for this loan as of now i couldn't find and i don't remember where i seen that. so i called to get contact # for this issue but they said they have raised a complaints which will be addressed in 9 working days.

ICICI Bank — rs.999/- debited my icici credit card for amazon standing instru. which is not done by me and without my consent
H
Harish.8422
Feb 25, 2021
Apr 12, 2020
Dear Sir,

Rs. 199/- deducted from my icici coral credit card for amazon standing instru. I didn't take any services. Its debited automatically which is not done by me and without my consent.
Please look into this matter and credit rs. 199 /- in my icici credit card. I am shocked because i believe in icici credit card. This has been deducted two times now i.e. in Feb'2021 and March'2021.
I tried to contact customer care but customer care services is currently not available due to cronavirus at this time.

My registered Mobile No. - [protected]

Hi, I am BS Kumar,
from my icici bank account ([protected] DP CHGS TILL JAN-21 Dr. 733.92 01/03/2021 and [protected] DP CHGS TILL JAN-21 Dr.23.25) is charged. I do not know for what purpose this is charged. I am reaching out to customer care but it is unable to reach.

Thanks
B S Kumar

I am having an unusual deduction from my account and am unable to understand why this is happening. This is happening continuously.

ECSRTNCHGS230221_SR[protected] is the particular to which the deduction is happening.

Feb 24 was the first date when this had happened. Attaching the screenshots for reference. I tried reaching the customer care numbers of icici but have got no response. I want clarity on this

Can I know why my account got multiple ECSRTNCHGS charged from 1st January 2021? and why there is no email and SMS communication about this ECSRTNCHGS?

Because of this pandemic situation, I lost my job but somehow I managed to pay my outstanding EMIs. And now I am worried to deposit money into my account because of this unknown ECSRTNCHGS and over home loan EMI charges.

I contacted so so many people for the past three months but they never replied just keep passing my issues from one person to another.

In this pandemic situation every penny counts but I guess ICICI only entertains their big client and not the middle-class people.

Ref: Attached transaction history

Thanks
Snehlata G
[protected]@gmail.com

I have applied for eNPS on 22 Feb 2021 and selected ICICI Bank for bank verification, as I am a satisfied customer of ICICI Bank for past few years. But the status is """Tier I Status: Freeze due to KYC verification is pending at Bank""".
I went to ICICI Bank, but they are not sure about the verification process.
I had tried to reach customer care, but they have no understanding of this and are unable to help.
I had raised complaint to ICICI Bank customer care, but they did not understand the question at all.
My final option was to raise complaint here, hope ICICI Bank will take care of this this time.

Hello,
My trading account number is: xxxxxxxxxxxx
I have been tricked into opening this account and was told that there were no charges annually or maintenance or brokerage charges. I did not connect my bank account to this account and still Rs. 826 have been deducted from my ICICI Savings account. How can that be done.

I tried contacting customer care on multiple occasions. It is a paid number and takes several minutes to actually get to the IVR menu to speak to the customer care executive. The call disconnects after a while and the customer is charged a hefty amount for the call. Absolutely ridiculous.

I need to know why I was charged this amount and demand a refund of it. Also, would like to cancel my trading / demat account with ICICI. I do not need it at all.

My name is Akshay Reddy I got a message amount deducted from my savings account.{dear customer, inr 220.00 was spent using debit card of account xx 5167 on 2nd March, 2021 Info: vin*google *tic. The available balance.}but i did not do any transaction. Without my otp how this happened. Please cross check and revert my money back.

Thanks & Regards
Akshay Reddy
Cell No : [protected]

There are two recurring transactions of value 4000 and 1000 each that executes every 1st day of month for indian clearing corp for SIP's. Even though there is enough balance(Rs. 5, 006) in my account as of 1st March, 2021 my transactions were rejected and charged back 590 and 590 rupees for each ECS Bounce charges

My account number is[protected]

My account is debited from 8th Feb To 11th Feb'21 ten times for amount of Rs.29.50 (Point Of sales Decline charges) even though I haven't swiped my card these many times. Also, I didn't received any message alert notifying this debit.

Kindly reimburse amount of Rs.295 to my savings account.

Regards,
Priyanka Bhavsar

Today around 6 pm an amount of ₹1899 was deducted from my ICICI account without my consent . I want to know why and I want immediate action to be taken

Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account XX864 on 02-Mar-21. Info: IIN*I-Debit*S

Call on 18002662 for dispute or SMS BLOCK 864 to [protected] .

Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account ..on 02-Mar-21. Info:

Dear Customer, transaction of INR 1, 899.00 done on ICICI Bank Account XX134 on 02-Mar-21. Info: IIN*I-Debit*S. The Available Balance is INR 71, 889.24. Call on 18002662 for dispute or SMS BLOCK 134 to [protected] .

This is the message I have received.

What is this... I have also mailed to icici... My amount has been deducted fraudulently without my permission... Its a very arrogant and unhealthy behavior

Today I received SMS at 2:45 pm from ICICI bank that shows I have transaction of Rs. 129/- done on ICICI Bank Account XXX728 on 02-Mar-21. info:VSI*AMAZON ST. neither I received any otp nor I have purchased from amazon... This transaction was not done by me...

Rupees 1, 399 has been deducted on 2nd March 2021.

Transaction details: IIN/I-Debit/SI ONEAST
Transaction ID:[protected]/106

I have not authorized the transaction in any way. Please resolve the issue and get me my money back....

INR 870 have been deducted from my account. Looks like a demat amount deduction. On what basis was this amount deducted? I am not using any ICICI product where demat information is involved.
Need to know how this happened and amount should be refunded.

Just received a call from an individual named Sajan Kumar[protected] pretending to be an ICICI customer care employee. He asked for my customer id and tried resetting my account password. When that didn't work, he asked for my debit card grid and reset my password and I was not able to access my account.

He even gave me his ICICI account number to make a fund transfer.

I was able to quickly reset my account password and lock him out, but please take note of this.

My name is Rajan Mehta and i'm holding a salary in icici bank since the past 10 years. i just saw today when i checked my account online, that thrice i have been charged posdec chg of rs. 29.50 each on March 2nd 2021 and the description says: