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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 268

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A
Aquib Hasnain
Jun 6, 2021
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I would like to bring to your notice that an authorised transaction was made from my ICICI Bank Savings account to Amazon Stan.
I have my Amazon prime linked to my credit cards but not to my savings account also the date of renewal of my prime membership is in October 2021, so why was an amount of INR 999 debit from my Icici Savings account.
Jun 13, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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    Hogen
    Jun 6, 2021
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    "Hi, The Number of customer care has no response. When they respond after long time they don't help.
    Total of 1991.67rs been deducted in three days stating that nach_ad_rtn_chrg~adbldesk. I tried calling the customer care, but I guess I am waiting my time. I request you to give a proper reason for the deduction.

    If you can't give a reason please refund the money. Covid has already brought me my knee's don't push to my grave with all your non accountable charges and force me to look for alternatives after 13 years with ICICI.

    I paid charges earlier I will not pay now again and again.

    Hope to get a response."
    ICICI Bank customer support has been notified about the posted complaint.
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      Peter Joseph Sinha
      Jun 6, 2021
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      Hi team, may I know why the amount has been deducted of rs 1899, please refund the amount.. and may I know without permission why you guys are taking the amount from banks ?

      PPL/wpp_sr[protected]_renewal of policy .
      ICICI Bank customer support has been notified about the posted complaint.
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        Shyam Bihari Gupta
        Jun 6, 2021
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        Address: Tripathi medical store near Tripathi narsingh home satna

        Dear sir every
        Month mndt charge
        Arund rupees deducting
        From icic bank
        Nach_ad_RTN charge ipromo I don't have any idea why then are deduction amount charge icic bank back the needful ammount
        [protected]
        [protected]
        2 Time
        [protected]
        Aug 7, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (225798) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team   
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          M
          Meet Bhalgamiya
          Jun 6, 2021
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          Today i tryed depositing 10000 into the cdm machine and i received a receipt that 1 note is retained by bank and my 1- 500 rupees note is not came back from the cdm machine, please help
          ICICI Bank customer support has been notified about the posted complaint.
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            S
            Sailaja pothamsetti
            Jun 6, 2021
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            My money debited from icic account without my consent 1899 I’m facing financial crisis at this time the bank doing fraud by taking money is not correct .
            Aug 7, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (223637) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              A
              aparnaadwivedi
              Jun 6, 2021
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              I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan dated 7th June 2021, however it’s 6th june 2021 today (which is surreal). Neither had i done any transaction nor did i get any otp during the transaction. I have no subscription whatsoever with Amazon . Could you please assist me regarding this. Please find the attachment regarding the same.
              ICICI Bank customer support has been notified about the posted complaint.
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                U
                udaichs
                Jun 5, 2021
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                Address: ICICI bank e toll payments, Mumbai

                I have applied for fastag with icici bank online on 12 may 21 and paid an amount of Rs 502/-. from my credit card with reference number : [protected]
                I got customer ID as[protected]for fastag), I didnt receive any message for one week. I contacted customer care of icici fastag, I was asked to upload an ID proof for which I have uploaded multiple ID proofs
                1. Aadhar card
                2. Driving Licence
                3. Pan Card
                but still they are asking for another ID proof.
                I asked customer care executive to cancel my fastag application and refund my money, for which I was replied that cancellation is not possible.
                Please do the needful
                I request a refund.
                ICICI Bank customer support has been notified about the posted complaint.
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                  Gunjan Khambhayata
                  Jun 5, 2021
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                  Address: Block No.26, Gokuldham Society, Krushnanagar Main Road

                  Dear icici team,
                  My icici saving account has been debited following charges naming surcharge (Mcc 5541) for fuel purchase. Government is promoting cashless transaction and i have been charged on my own money. Does that mean it's wise to take out money from atm and pay in petrol pump? Request you to check and revert below transactions.

                  Even after call many times in customer care, i don't see any response.

                  Surcharge Dt:29/05/21 MCC 5541 Dr. 1.71
                  Surcharge Dt:13/05/21 MCC 5541 Dr. 1.68
                  ICICI Bank customer support has been notified about the posted complaint.
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                    B
                    bhureddy Manish reddy
                    from Hyderabad, Telangana
                    Jun 5, 2021
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                    Hi Team,

                    This is not just a bug... It caused me huge amount of loss..

                    We collect payment from all over Country and release them digital currency. I don't even know the details of the person to recover my money...

                    This is because of the insta biz bug... I'll have to go for consumer case if i don't get reply asap..

                    I'm also attaching the evidence of loss of 50000 rupees Money over block chain

                    And I've also tried all the possible ways of seeing how it could happen and found it when the other party doesn't have enough funds in account and upi fails... Insta biz sends payment received notification

                    Please reach out to me if you need any additional information i ain't gonna bear these losses...if it's anywhere around or below 10k i would have just raised a complain and leave it but it's 50k if you don't reply I'll file a case

                    I even tried contacting the cs right after i realised but it happened at 10:05 pm CS is offline then. So I'm drafting this email.
                    +1 videos
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                      J
                      Jitendra R Bankar
                      Jun 4, 2021
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                      Hi My name is Jitendra i have Unauthorized transaction using debit card of account xxx542 04-Jun-2021. Info: vin*google AD. but i did n done any transaction. Without my otp how this transaction happened. Please cross check and revert my money back.
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (218711) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team  
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                        S
                        Syeda01
                        Jun 4, 2021
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                        I have been deducted an amount of Rs 1, 899.00 on June 4- 2021 from my icici bank account. The same amount was deducted on 15/06/2020 too. Which has not been reverted yet.

                        I have not authorized, neither am aware of any such approvals for the deduction.

                        Utter crap of icici bank to do such activities without my consent.This is highly unacceptable.
                        Revert the money back to my account at the earliest.
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (218716) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team   
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                          A
                          AshJain0611
                          Jun 4, 2021
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                          Sir,

                          I had invested Rs 20, 000 in ICICI Safety Bonds in February 2001. Application No D0974555. But, I have not yet received the maturity payment for the same.

                          Could you please help me with getting the maturity amount?

                          Thanks & Regards

                          Ashok Kumar Jain
                          Delhi
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (218727) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team 
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                            A
                            Aiswarya Mitra
                            Jun 4, 2021
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                            I tried to pay my dth bill through icici, it asked me to enter correct GRID values, but its showing me the msg "Your Grid card authentication has been Your Grid card authentication has been disabled, Call our 24 hour Customer Care Centre and ask to enable Grid card authentication, Then i tried calling 24hour Customer Care call centre but it's useless.
                            Pls help me out.I am helpless.
                            ICICI Bank customer support has been notified about the posted complaint.
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                              P
                              Parviz
                              Jun 4, 2021
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                              Address: Mumbai

                              Hello,
                              I made a transaction through ICICI Bank Money2World fund transfer from India ICICI Bank to UK Bank account. I transferred £500 at fixed rate of 1GBP to 106.1 INR. Also, at the time of transaction I have paid remittance charges, bank fee and GST. To my surprise, the beneficiary bank in UK has received £488. There was shortage of £12. I had telephoned UK Bank and I was told they would not charge any fee for receiving funds from overseas.
                              When I called ICICI bank in India, they do not have a proper response and give vague answers. I have lost that £12 and I have no clue what has happened to that amount. Dishonesty and pathetic service by ICICI Bank.

                              Money2World transaction reference no is : M2WR2768592
                              Date: 03 June 2021
                              ICICI Bank customer support has been notified about the posted complaint.
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (217625) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                Gurvinder J Singh
                                Jun 4, 2021
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                                ICICI TAX SAVING BOND-032005-TSB-ONE
                                I had bought ICICI tax saving bond-032005-TSB-ONE on dated 30.04.2005 for an amount of Rs 20, 000 and redemption was due in 2010. Amount has not been redeemed till date. Bond holder No.[protected], certificate No. 47236

                                How can I get this amount back from icici. I am yet to receive the maturity amount.

                                Gurvinder Jeet Singh
                                [protected]@yahoo.com
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (217701) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  S
                                  sumit_dutt_sharma
                                  Jun 4, 2021
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                                  Address: FH-1, Madhya ganga naher colony , Bulandshahr

                                  Date of incident: 25-May-2021
                                  Contact number: [protected]
                                  Description of incident: ATMDEC CHG/[protected]/0146+GST
                                  Desirable resolution: Strictly return
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Jun 07, 2021
                                  Updated by sumit_dutt_sharma
                                  What is the status?
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                                    D
                                    Dr. Anil K.
                                    Jun 3, 2021
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                                    Resolved

                                    Address: Mumbai
                                    Website: www.icicibank.com

                                    WORST, CHEATING, LYING, FAKE, FRAUD, DISGUSTING, MISLEADING and SHAMELESS icici bank and their employees namely sangya jain, tushar patil and siddesh kolvankar from Khopoli and Tardeo, Mumbai branches respectively.

                                    Never ever TRUST or BELIEVE icici bank and their branches because icici bank dosen’t have the CALIBRE to take any action against their CHEAP, MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING AND ANNOYING employees.

                                    They say icici bank has three FOOLING, MISLEADING and LYING levels of complaint page on their website which is TOTALLY FALSE, FAKE and FRAUD whenever the complaint is raised by any of their existing CUSTOMER against their CHEAP, CARELESS and BOTHERLESS employees to any of their BOGUS, FAKE, FRAUD and MISLEADING level the reply is the same or repetitive whether it is to the CUSTOMERcare, senior management or the nodal officer. The CUSTOMERcare is so EXTRAORDINARY that they cancel or close the complaint without any prior notice or proper resolution and the second level senior management is above the CUSTOMERcare BOTHERLESS, IGNORANT, CARELESS, CHEATING and NEGLIGENT replies to the CUSTOMER to solve the complaint on their own and the third and last level is even more WORST, CHEATING, LYING and DISGUSTING their reply will be to treat this as an exceptional case even though their employees were MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DIRTY, DISGUSTING and SHAMELESS.

                                    The icici bank dosen’t like to raise a complaint against their SILLY STUPID GREEDY employees it is more FOOLING, LYING and CHEATING from icici bank whether a complaint is raised for INSULTING a SENIOR CITIZEN by their SILLY STUPID SHAMELESS cashier vinayak from Andheri east branch, the plain lie from the lady branch manager of the same branch calls the CUSTOMER to the bank to make a FUN of him saying that he will behave well in future as if they have employed KIDS in icici bank and after the complaint raised by any CUSTOMER given a FAKE and FRAUD replies that they will be taught to behave well in future. But to our DISSAPPOINTMENT when our back is turned against him he is the same old RUDE and LETHARGIC, by seeing his face one can easily make out how RUDE and LETHARGIC that SILLY STUPID ### will be.

                                    Even their lady staff namely geeta kokje from Khopoli branch and STOUT chandni from Andheri east branch both are so SHAMELESS, DISGUSTING and GREEDY for commission that forces the CUSTOMER to purchase their HOPELESS and DISGUSTING insurance policy and assures all the help in future but after purchasing neverever shows their faces, avoids the CUSTOMER and even plays HIDE and SEEK in the bank.

                                    Their managerial level and complaints to the CEO and MD is also DISGUSTING AND DISSAPPOINTING. These people too dosen’t take any interest or dosen’t have the CALIBRE to take any action against their staff members. When the CUSTOMER's both the mobile numbers are registered on DO NOT CALL REGISTRY on their SILLY STUPID icici bank's website but still their privileged banking manager snehal gupta on purpose not calls but gives a  MISSED CALL TO the CUSTOMER from their bank's landline number. And the same thing is done by their CHEAP, CHEATING and LYING deputy branch manager sangya jain from Khopoli branch, when a CUSTOMER is lodging a complaint against her for UNNECESSARILY CALLING and DISTURBING she also gives a MISSED CALL(4 x 20 secs. each).

                                    There is no EARNEST EFFORT from icici bank towards the CUSTOMER as is told by CHEATING, LYING, FAKE and FRAUD icici bank, but they SUPPORT, PROTECT, SHIELD, PROVOKE AND INSTIGATE their MANNERLESS, DIRTY, MISCHIEVOUS, INDISCIPLINED, DISGUSTING AND SHAMELESS employees namely sangya jain, tushar patil and siddesh kolvankar to MISBEHAVE MANNERLESS, INDISCIPLINED, MISCHIEVOUS, DISGUSTING AND SHAMELESS with their existing CUSTOMER.
                                    Aug 10, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Jun 05, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (220657) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      S
                                      Shubha As
                                      Jun 3, 2021
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                                      Address: 218 Sai nilaya 9th cross, Telecom layout, KP Agrahara, Vijayanagar

                                      Please let me know the status of the service request SR[protected]
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (214908) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team   
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                                        shiv shah
                                        Jun 3, 2021
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                                        Address: vadodara

                                        I have tax saving bond of[protected],[protected] how can i redeem that tax saving bond
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (214054) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Udi :214054
                                        my email id : [protected]@gmail.Com maill the details please
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