ICICI Bank Complaints & Reviews

From Sujit Dharmpatre

I applied for icici bank credit card, after approval i got follwoing sms below from icici bank.

Dear customer, thank you for choosing icici bank credit card. You will receive a call from [protected] to explain the features and benefits on your card within 2-3 working days. Kindly receive the call to help us serve you better.

After few days i received this as well.

Returned undelivered: credit card - fresh for acct xx0003 sent by blue dart courier, awb [protected] returned due to-incomplete or short address. Pls call customer care

On 05/07/2019 when i checked status through itrack it was undelivered and returned to bank. When i called blue dart customer care they told that consignee was not available that is why it was returned to bank. Whom they tried to deliver i dont know because i never got any call from blue dart regarding this.

When i tried to contact icici bank customer care they asked for credit card number which u do not know.

So please try to get solve this problem asap, redispatch the card or do something.

I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction .I have checked this when i was going through my account statement, the amount was debited on 1st march 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.

Sir,

With reference to the above sited subject, regarding payment of Jio Mart of Rs 5122.45 on dated 27/02/2021 above said order, in this connection i have been make a payment of Rs 5122/45 on dated 27/02/2021, this payment was make by icici bank, , this payment was not made to jio mart till to dated it's debited to my credit card account xxxx 8010, details of order and credit card statement as attached here with ., jio mart said that no payment received from icici bank credit card section, so pl to do the needful action in this regard. await for your quick reply,

yours Sincerely,

Mahendra chauhan

Dear sir,
I have applied foe personal loan with interest 12% and 1% PF fpr 3 years but now they disbursed with other terms that is 14% and 2% PF and fpr 5vyears .
Please check and revert.
ICICI0000186

There is an unauthorized deduction of Rs 99 from my account with the below details

1. 29/06/2020 VSI/WWW MONEYCO/[protected]/018120
963587/
2. 29/07/2020 VSI/WWW MONEYCO/[protected]/021120
311706/
3. 29/08/2020 VSI/WWW MONEYCO/[protected]/024222
101545/
4. 29/09/2020 VSI/Moneycontro/[protected]/027220
108188/
5. 29/10/2020 VSI/WWW MONEYCO/[protected]/030321
335736/
6. 28/11/2020 VSI/Moneycontro/[protected]/033318
323000/
7. 28/12/2020 VSI/WWW MONEYCO/[protected]/036318
948793/
8. 28/01/2021 VSI/WWW MONEYCO/[protected]/102818
125762/
9. 01/03/2021 VSI/Moneycontro/[protected]/105918
180395/

There is no clear information for these 9 transactions
I did not authorize these transactions
No OTP was received

Please look into it

Sir debit amount of SMAB charge in my account y r not received proper information and y debit in my account

It happened many times that whenever i deposit some money on my icici account they just deduct it all by the name of ecs charges. And it's so annoying, we are here collecting money and thinking that collecting the money in bank is safe. But they are making us feel like they are the thieves. It is really not good I'm fed up with the service of icici. They never listen to there customers.

Hello sir,

On my account, there are various charges such as the above mentioned, they are 590 amount constantly charged.

I need a team to reach out to me on my registered email.

Even though in the covid situation - they guys are charging some amount which is unbelievable.

I need an urgent answer.

Hi! I am Srinivasan B. My money Rs. 813 has been deducted today. My account number is[protected]. The transaction reads, "IN[protected] DP CHGS TILL JUN-20". I never signed up for this DP charges or Demat account and this is such a steal. I would like to have my refund as soon as possible. Thank you!

Hi am sathish holding salary account in your bank also i availed credit card. I attached screenshots where i forwarded my complaint. But still no response yet. Really worst services. But you guys ready to file complaint against me. Am really disappointed and frustrated with your banking response. Your bank staff from legal department his name is KEVIN, also not responding on my questions through whatsapp. See this kind of peoples are in your bank never and ever grow your banking. Worst bank really worst bank.

Ac no 0054xxxx3056
[protected]

I want to lodge a complaint against Mr. JAYANDRA SHARMA ([protected]) and Mr. Deepak ([protected]) working in ICICI Credit card recovery office situated Delhi. I owed a Credit Card from ICICI Bank and the outstanding are around 45, 000 as settlement figure and I have 13000 and I have not denied paying the same but asked to wait till next month as I am tied up with some other commitments.
But now I am getting HARRASING THREATS and abuses...

Ac no[protected]
What is dcard fee why you deduct 400 rupees from my account with out telling any information...

Hi, on 24th Feb 826 INR was deducted from my account under the transaction labelled as " DP CHGS TILL JAN-21"

Dear Concern,
Amount of INR 825 was deducted from my account against DP charges.
I dont even use this service and while opening the bank account, information which was communicated to me that this service are free of cost and I am not even using it.

I am SUPRYO DAS. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-21) on 24-feb-2021. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

I need justice and return my money back immediately. My account number is[[protected]].

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount. My phone number is [protected]

Hi, my name is priyanka ₹619.00 has been deducted from my account as (Dmc/in dp chgs till jan-21) on 24-feb-2021. I have never used my demat account till now. This is the 1st time I'm seeing this type of dedication. I didn't even get any deduction message. This is not fair and not acceptable. Amount is not small to be ignored. Please I request you to refund my amount. Please contact to my email: [protected]@gmail.com.

Hi,
I have salary account in ICICI Bank, Chennai. Every now and then they mark the account freeze and I have visited the branch several times. They have taken my KYC details but still every week it gets frozen.

My salary couldn’t be credited this month because of this unprofessional and unethical service by ICICI.

I have met the bank manager too but this issue is not getting resolved.

in this time and age of technology how is this even possible. This is a harassment.
thanks,
Manaswita

attaching the prove of several visits signed by deputy bank manager. Still the account is marked freeze

I am nama shubham, an amount of 825.40 rupees has been deducted from my account in the name of dp chgs till jan-21 on 26 Feb 2021
I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
I need my money back and am ready to comlain against fraud by bank in anywhere else if needed

I would like to bring it to your notice that, the amount of rs 129/- has been deducted from my icici account and the transaction message says vsi/amazon st. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 26 feb, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

Hi,

yesterday a debit of Rs 649.00 happened which states DP Charges till Jan 21. There is no deposit or selling from my demat account, still i faced these charges.

I need refund of this debit.