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ICICI Bank Complaints & Reviews

3.3
Updated: Feb 2, 2026
Complaints 23771
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14308
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ICICI Bank reviews & complaints page 270

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K
K D Dwivedi
from Bengaluru, Karnataka
Mar 2, 2021
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Address: Dr I’d Dwivedi,Imiliya, Maunath Bhanjan Mau UP

Please give the payment status of following-
ICICI safety bond August 2000
Face value -7000/- per bond
Issue price-5000/- per bond
Date of allotment[protected]
Redemption date[protected]
Certificate no-17043
Distinctive no’s[protected]
ICICI Bank customer support has been notified about the posted complaint.
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    K
    K D Dwivedi
    from Bengaluru, Karnataka
    Mar 1, 2021
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    Tax saving bond-022001-TSB-two payment status

    Address: Dr k d Dwivedi Imiliya Mau U P
    Website: [email protected]

    Payment status of above bond
    Face value 7000/-
    Issue price-5000/- per bond
    Date of allotment[protected]
    Redemption date[protected]
    Certificate number-148106 and148107
    Distinctive numbers-274926 and 274927...
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    S
    Sreelakshmi9895
    from Hyderabad, Telangana
    Mar 1, 2021
    Resolved
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    Resolved

    Address: Hyderabad

    Hi,

    I have made an IMPS of Rs.14, 500/- from ICICI bank to Bank Of India on 1.03.2021. Money has been debited from my ICICI bank account but has yet not been credited to Bank Of India.

    The amount did not get credited to the Beneficiary Account neither was refunded back to my account.

    But I got a message that said

    Dear Customer, IMPS Txn Ref [protected] for Rs.14, 500.00 is timed out at Beneficiary Bank on 01-Mar-2021 16:54:21. Txn status will be updated by Bene Bank in 3 working days.

    Kindly do the needful
    Aug 13, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Mar 03, 2021
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dce2) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team
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      D
      Dherna dhayalan
      Mar 1, 2021
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      Address: ICICI bank. thallakulam branch madurai

      I am icici account holder sir debit amount of SMAB charge in my account you are not received proper information and you debit in my account I am Deposit amount for loan EMI you debit tha amount refund tha amount
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        A
        Aniketagarwalblpl97
        from Ghumarwin, Himachal Pradesh
        Mar 1, 2021
        Resolved
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        Resolved

        I have applied for the business loans and after sanctioning it BLG TEAM AJMER is now creating a problem and delaying their commitment to make payments. My legal was cleared at the time of sanction. Now at the time of sanction they are raising issue in it which was never ever discussed earlier. BLG TEAM AJMER failed to fulfill thier commitment
        Aug 13, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Mar 03, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dcer) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          A
          ayac
          from Bengaluru, Karnataka
          Mar 1, 2021
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          Address: SARJAPUR ORR IBLUR FLYOVER BENGALOURU

          On 8 feb 2021 a sum of rs 7000 was paid to medlife for purchase of medicines.(payment id pay-gz6rfqlgvxfutv. This payment was not received by medlife. In the normal course of events this payment should have been reverted to my account. Unfortunately this has not happened. I seek your company to sort out the issue.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9lg) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            P
            prince_1
            from Noida, Uttar Pradesh
            Mar 1, 2021
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            It's prince, an amount of 826 rupees has been deducted from my account in the name of dp chgs till jan-21 .I tried to reach icici by mail but did not receive response yet.
            There was no prior notice of deduction and i haven't received any deduction message.
            I need my money back
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9kh) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              R
              RajeshK998
              from Ludhiāna, Punjab
              Mar 1, 2021
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              My account has been deducted with Rs. 742 DMC & Rs. 83 DP charges.

              I never approach to bank for such account.

              I emailed to bank regarding many times and they confirmed me that it will not be happen again but it's still going on.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1dek8) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team  
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                A
                Ankita Supkar
                from Chennai, Tamil Nadu
                Mar 1, 2021
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                Address: Bangalore

                I am a ICICI account holder. I see several deduction under SMAB charges without any notification. No msg no email. Not ever sms regarding these transactions. This is not acceptable at all.
                ICICI Bank customer support has been notified about the posted complaint.
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9kr) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  K
                  keerthi_95
                  from Noida, Uttar Pradesh
                  Mar 1, 2021
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                  Hello sir, I am keerthika.on Aug 2020 1000rs deducted from my account without my knowledge.and recently 75rs deducted from my acount on march 01 2021.my Acount is pretected or not?.I didn't received any sms about deduction.please refund my money as soon as possible.Thank You.
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9m6) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    A
                    Ashish K. Mittal
                    from New Delhi, Delhi
                    Mar 1, 2021
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                    I had unpledged my RIL shares and got unpledged but 218 shares showing under pledge withdrawal qty and i am not able to sell these shares. i have written atleast 20 emails to icici direct but they respond like fools and not even read the email carefully. till now i have not received any reply as to why my shares are showing under withdrawal pledge qty. i will close my account soon and switch over to zerodha which is much easier platform then icici direct.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      D
                      dsb123
                      from Pune, Maharashtra
                      Mar 1, 2021
                      Resolved
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                      Resolved

                      Address: Vadodara Gujrath

                      From Sujit Dharmpatre

                      I applied for icici bank credit card, after approval i got follwoing sms below from icici bank.

                      Dear customer, thank you for choosing icici bank credit card. You will receive a call from [protected] to explain the features and benefits on your card within 2-3 working days. Kindly receive the call to help us serve you better.

                      After few days i received this as well.

                      Returned undelivered: credit card - fresh for acct xx0003 sent by blue dart courier, awb [protected] returned due to-incomplete or short address. Pls call customer care

                      On 05/07/2019 when i checked status through itrack it was undelivered and returned to bank. When i called blue dart customer care they told that consignee was not available that is why it was returned to bank. Whom they tried to deliver i dont know because i never got any call from blue dart regarding this.

                      When i tried to contact icici bank customer care they asked for credit card number which u do not know.

                      So please try to get solve this problem asap, redispatch the card or do something.
                      Aug 9, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 02, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9ks) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        D
                        Divya bharathi Ravi
                        from Attur, Tamil Nadu
                        Mar 1, 2021
                        Resolved
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                        Resolved

                        I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan. Neither had i done any transaction nor did i get any otp during the transaction .I have checked this when i was going through my account statement, the amount was debited on 1st march 2021. Could you please assist me regarding this. Please find the attachment regarding the same. Take necessary action please.
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 02, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9pi) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          M
                          Mahendra Chauhan
                          from Nagpur, Maharashtra
                          Mar 1, 2021
                          Resolved
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                          Resolved

                          Address: Jio mart , vadodara

                          Sir,

                          With reference to the above sited subject, regarding payment of Jio Mart of Rs 5122.45 on dated 27/02/2021 above said order, in this connection i have been make a payment of Rs 5122/45 on dated 27/02/2021, this payment was make by icici bank, , this payment was not made to jio mart till to dated it's debited to my credit card account xxxx 8010, details of order and credit card statement as attached here with ., jio mart said that no payment received from icici bank credit card section, so pl to do the needful action in this regard. await for your quick reply,

                          yours Sincerely,

                          Mahendra chauhan
                          Aug 13, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 02, 2021
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9m5) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            J
                            Jaydip0859
                            from Talegaon Dābhāde, Maharashtra
                            Mar 1, 2021
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                            Address: Pune

                            Dear sir,
                            I have applied foe personal loan with interest 12% and 1% PF fpr 3 years but now they disbursed with other terms that is 14% and 2% PF and fpr 5vyears .
                            Please check and revert.
                            ICICI0000186
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9lv) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              A
                              ashishgarg624
                              from Noida, Uttar Pradesh
                              Mar 1, 2021
                              Resolved
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                              Resolved

                              There is an unauthorized deduction of Rs 99 from my account with the below details

                              1. 29/06/2020 VSI/WWW MONEYCO/[protected]/018120
                              963587/
                              2. 29/07/2020 VSI/WWW MONEYCO/[protected]/021120
                              311706/
                              3. 29/08/2020 VSI/WWW MONEYCO/[protected]/024222
                              101545/
                              4. 29/09/2020 VSI/Moneycontro/[protected]/027220
                              108188/
                              5. 29/10/2020 VSI/WWW MONEYCO/[protected]/030321
                              335736/
                              6. 28/11/2020 VSI/Moneycontro/[protected]/033318
                              323000/
                              7. 28/12/2020 VSI/WWW MONEYCO/[protected]/036318
                              948793/
                              8. 28/01/2021 VSI/WWW MONEYCO/[protected]/102818
                              125762/
                              9. 01/03/2021 VSI/Moneycontro/[protected]/105918
                              180395/

                              There is no clear information for these 9 transactions
                              I did not authorize these transactions
                              No OTP was received

                              Please look into it
                              Aug 10, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Mar 02, 2021
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9mg) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                T
                                travel freaky
                                from Noida, Uttar Pradesh
                                Feb 28, 2021
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                                Sir debit amount of SMAB charge in my account y r not received proper information and y debit in my account
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d5dq) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team   
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                                  D
                                  Dilkash Sharma
                                  from Noida, Uttar Pradesh
                                  Feb 28, 2021
                                  Resolved
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                                  Resolved

                                  It happened many times that whenever i deposit some money on my icici account they just deduct it all by the name of ecs charges. And it's so annoying, we are here collecting money and thinking that collecting the money in bank is safe. But they are making us feel like they are the thieves. It is really not good I'm fed up with the service of icici. They never listen to there customers.
                                  Aug 13, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Feb 28, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  Hi i donot know what happened but i want you to look in this . Have you ever registered Mutual Fund SIP under Icici bank or taken loan from any platform and have given consent to deduct money directly from the bank. If yes then kindly maintain the sufficient balance because the ecs returns charges is 500+18% GST.
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                                    K
                                    kazmeen
                                    Feb 28, 2021
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                                    Address: Ahmedabad

                                    Hello sir,

                                    On my account, there are various charges such as the above mentioned, they are 590 amount constantly charged.

                                    I need a team to reach out to me on my registered email.

                                    Even though in the covid situation - they guys are charging some amount which is unbelievable.

                                    I need an urgent answer.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d5dy) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team   
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                                      S
                                      Srini99
                                      Feb 28, 2021
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                                      Address: Chennai

                                      Hi! I am Srinivasan B. My money Rs. 813 has been deducted today. My account number is[protected]. The transaction reads, "IN[protected] DP CHGS TILL JUN-20". I never signed up for this DP charges or Demat account and this is such a steal. I would like to have my refund as soon as possible. Thank you!
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d5e2) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team   
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