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3.2
Updated: Jan 2, 2026
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T
travel freaky
from Noida, Uttar Pradesh
Feb 28, 2021
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Sir debit amount of SMAB charge in my account y r not received proper information and y debit in my account
ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d5dq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team   
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    D
    Dilkash Sharma
    from Noida, Uttar Pradesh
    Feb 28, 2021
    Resolved
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    Resolved

    It happened many times that whenever i deposit some money on my icici account they just deduct it all by the name of ecs charges. And it's so annoying, we are here collecting money and thinking that collecting the money in bank is safe. But they are making us feel like they are the thieves. It is really not good I'm fed up with the service of icici. They never listen to there customers.
    +1 photos
    Aug 13, 2021
    Complaint marked as Resolved 
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    Feb 28, 2021
    ICICI Bank Customer Care's response     Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    View replies
    Hi i donot know what happened but i want you to look in this . Have you ever registered Mutual Fund SIP under Icici bank or taken loan from any platform and have given consent to deduct money directly from the bank. If yes then kindly maintain the sufficient balance because the ecs returns charges is 500+18% GST.
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      K
      kazmeen
      Feb 28, 2021
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      Address: Ahmedabad

      Hello sir,

      On my account, there are various charges such as the above mentioned, they are 590 amount constantly charged.

      I need a team to reach out to me on my registered email.

      Even though in the covid situation - they guys are charging some amount which is unbelievable.

      I need an urgent answer.
      ICICI Bank customer support has been notified about the posted complaint.
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      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d5dy) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team   
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        S
        Srini99
        Feb 28, 2021
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        Address: Chennai

        Hi! I am Srinivasan B. My money Rs. 813 has been deducted today. My account number is[protected]. The transaction reads, "IN[protected] DP CHGS TILL JUN-20". I never signed up for this DP charges or Demat account and this is such a steal. I would like to have my refund as soon as possible. Thank you!
        +1 photos
        ICICI Bank customer support has been notified about the posted complaint.
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        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d5e2) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team   
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          S
          Sathishnv21
          from Chennai, Tamil Nadu
          Feb 28, 2021
          Resolved
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          Address: Nanganallur branch

          Hi am sathish holding salary account in your bank also i availed credit card. I attached screenshots where i forwarded my complaint. But still no response yet. Really worst services. But you guys ready to file complaint against me. Am really disappointed and frustrated with your banking response. Your bank staff from legal department his name is KEVIN, also not responding on my questions through whatsapp. See this kind of peoples are in your bank never and ever grow your banking. Worst bank really worst bank.

          Ac no 0054xxxx3056
          [protected]
          +2 photos
          Aug 11, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Feb 28, 2021
          ICICI Bank Customer Care's response           Dear Customer,

          We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

          Regards,
          ICICI Bank Customer Service Team
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            S
            santosh kumar acecity
            from Gurgaon, Haryana
            Feb 28, 2021
            Resolved
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            Resolved

            To force him to commit suicide.

            Address: Ace City , Noida Enxnt

            I want to lodge a complaint against Mr. JAYANDRA SHARMA ([protected]) and Mr. Deepak ([protected]) working in ICICI Credit card recovery office situated Delhi. I owed a Credit Card from ICICI Bank and the outstanding are around 45, 000 as settlement figure and I have 13000 and I have not denied paying the same but asked to wait till next month as I am tied up with some other commitments.
            But now I am getting HARRASING THREATS and abuses...
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            N
            Nidhin123
            Feb 28, 2021
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            Address: Nidhin NR, KALLATKUNIYIL, CHENNAMANGALAM, CHORODE, VATAKARA

            Ac no[protected]
            What is dcard fee why you deduct 400 rupees from my account with out telling any information...
            +1 photos
            ICICI Bank customer support has been notified about the posted complaint.
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            Dear Customer,

            We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

            Regards,
            ICICI Bank Customer Service Team
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              A
              anubhav_kshitij1992
              from Kānke, Jharkhand
              Feb 27, 2021
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              Hi, on 24th Feb 826 INR was deducted from my account under the transaction labelled as " DP CHGS TILL JAN-21"
              +1 photos
              ICICI Bank customer support has been notified about the posted complaint.
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              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6t7) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                A
                Amanchaubey
                from Deoli, Delhi
                Feb 27, 2021
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                Dear Concern,
                Amount of INR 825 was deducted from my account against DP charges.
                I dont even use this service and while opening the bank account, information which was communicated to me that this service are free of cost and I am not even using it.
                ICICI Bank customer support has been notified about the posted complaint.
                View replies
                Dear Customer,

                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6x5) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Supryo
                  from Bengaluru, Karnataka
                  Feb 27, 2021
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                  I am SUPRYO DAS. 826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till jan-21) on 24-feb-2021. I have never used my demat account till now.

                  They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

                  I need justice and return my money back immediately. My account number is[[protected]].

                  When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. This is completely unacceptable and please refund my amount. My phone number is [protected]
                  ICICI Bank customer support has been notified about the posted complaint.
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                    P
                    P!@
                    from Bengaluru, Karnataka
                    Feb 27, 2021
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                    Hi, my name is priyanka ₹619.00 has been deducted from my account as (Dmc/in dp chgs till jan-21) on 24-feb-2021. I have never used my demat account till now. This is the 1st time I'm seeing this type of dedication. I didn't even get any deduction message. This is not fair and not acceptable. Amount is not small to be ignored. Please I request you to refund my amount. Please contact to my email: [protected]@gmail.com.
                    ICICI Bank customer support has been notified about the posted complaint.
                    View replies
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d3ji) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Reply
                    Here is UID DMC/IN[protected]
                    Please do the needful
                    Reply
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                      M
                      Manaswita Mahan
                      from Saint Thomas Mount, Tamil Nadu
                      Feb 27, 2021
                      Resolved
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                      Resolved

                      Hi,
                      I have salary account in ICICI Bank, Chennai. Every now and then they mark the account freeze and I have visited the branch several times. They have taken my KYC details but still every week it gets frozen.

                      My salary couldn’t be credited this month because of this unprofessional and unethical service by ICICI.

                      I have met the bank manager too but this issue is not getting resolved.

                      in this time and age of technology how is this even possible. This is a harassment.
                      thanks,
                      Manaswita

                      attaching the prove of several visits signed by deputy bank manager. Still the account is marked freeze
                      +2 photos
                      Aug 12, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Mar 02, 2021
                      ICICI Bank Customer Care's response                       Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d9q1) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        S
                        Shub89
                        from Ghumarwin, Himachal Pradesh
                        Feb 27, 2021
                        Resolved
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                        Resolved

                        Address: Jaipur

                        I am nama shubham, an amount of 825.40 rupees has been deducted from my account in the name of dp chgs till jan-21 on 26 Feb 2021
                        I have never activated and used my demat account and most importantly i don't even know that i hold a demat account till now. There was no prior notice of deduction and i haven't received any deduction message.
                        I need my money back and am ready to comlain against fraud by bank in anywhere else if needed
                        +1 photos
                        Aug 5, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Mar 01, 2021
                        ICICI Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6tq) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        View replies
                        same amount debited from my ICICI account as well. Debited on 24 Feb 2021.

                        I want my money back ASAP
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                          S
                          Shiv04
                          from Noida, Uttar Pradesh
                          Feb 27, 2021
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                          I would like to bring it to your notice that, the amount of rs 129/- has been deducted from my icici account and the transaction message says vsi/amazon st. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 26 feb, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.
                          +1 photos
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          Mar 01, 2021
                          ICICI Bank Customer Care's response                           Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d6w5) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Mar 05, 2021
                          Updated by Shiv04                           Dear team,
                          Pls reach out to the below no
                          [protected]
                          Ac no[protected]
                          Mar 11, 2021
                          Updated by Shiv04                           Dear team,
                          Pls update
                          Apr 03, 2021
                          Updated by Shiv04                           Dear Team,
                          Are you guys checking on my issues Money got deducted this month as well it’s not sound good. Very disappointing service

                          Shiv Shanker Sinha
                          [protected]
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                            S
                            Shiwank Gupta
                            Feb 26, 2021
                            Resolved
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                            Resolved

                            Hi,

                            yesterday a debit of Rs 649.00 happened which states DP Charges till Jan 21. There is no deposit or selling from my demat account, still i faced these charges.

                            I need refund of this debit.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            View replies
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d1ng) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              C
                              Chawrekadambari
                              from Mumbai, Maharashtra
                              Feb 26, 2021
                              Resolved
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                              Resolved

                              Pre payment of home loan does not reflect in the account status

                              Address: ICICI Bank, Glen Morgan, Thane West
                              Website: Icicibank.com

                              I submitted a part payment request for my Home Loan account on 28th January 2021.

                              - Loan Amount disbursed: 42, 00, 000
                              - Remaining Tenure - 102 months
                              - Remaining loan amount due: Rs. 25, 11, 544
                              - EMI amount - Rs. 50, 418
                              - Prepayment: Rs.10, 00, 000 done on 28th January

                              At the time of visit, I was informed that once the rate of interest change is applied, the EMI amount per month...
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                              S
                              Suresh Chowdhary
                              from Noida, Uttar Pradesh
                              Feb 26, 2021
                              Resolved
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                              Resolved

                              Address: 15, universal road tirupur

                              I've crossed chengapalli toll on 13feb2021 in Vehicle no. TN39BD2878 BY 2 WAY UP AND DOWN FROM TIRUPUR TO COIMBATORE but it was deducted from my fastag acoount twice 155 on 13feb2021 and also on 2feb2021 155 ...I have to know the reason for deduction of this amount
                              +1 photos
                              Aug 5, 2021
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              View replies
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d73m) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                M
                                munna29Feb
                                from Hoskote, Karnataka
                                Feb 26, 2021
                                Resolved
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                                Resolved

                                ICICI Bank DMC/DP charges of 757.17 to till date.

                                My wife own a salary account with ICICI and they are charging DMC DP charges without her knowledge, there has never been activation on her end. how can they charge without customer permission. no deduction notification on mobile. We need complete refund charges deducted from the account till date.

                                To our surprise we found that, there was 1 trade done through the account which was never initiated by her.

                                Since...
                                +2 photos
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                                T
                                Tapash Mazumdar
                                from Guwahati, Assam
                                Feb 26, 2021
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                                Ecsrtnchgs 200221

                                My name is Tapash Mazumdar, On 23/02/2021 amount of 590/- rupees deducted from my ICICI savings Bank account without any kind of information like call message or email..I want know why the amount deducted from my account with out any reason.. kindly resolve the matter immediately..
                                Bank ICICI bank
                                Branch Mangdoi
                                Ifsc ICIC0001321...
                                +1 photos
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                                AkshayPrakashMeshram
                                from Nanded, Maharashtra
                                Feb 26, 2021
                                Resolved
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                                Resolved

                                Hi

                                I have been deducted with 826 rs on 24 th feb under the name of DMC dp charges till jan 21

                                I am using icici since 4 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name.

                                Please close my demat account and refund my money asap. My account number is[protected]

                                Regards,
                                Akshay
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Mar 01, 2021
                                ICICI Bank Customer Care's response                                 Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1d75n) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team 
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