ICICI Bank Complaints & Reviews

ICICI bank savings account number[protected]
Name KOLISETTY SAI SARAN

Today i found ICICI bank deducted Rs 1899 from my savings account. Upon asking customer care they said the bank had deducted from my account due to my consent to join for some scheme. Further they said that few days ago somebody would have talked to me about this scheme. i asked her to show any evidence of my consent to join any scheme in any written form . Obviously i am had not consented for any scheme by paying some money.

Let me explain how they manage to take your money under some pretext.

Few days back some one called me and said they are calling from ICICI ( At that stage i even had a doubt whether they are really from ICICI or some fraud, so i wanted to get away as soon as possible) He was speaking at super fast speed talking about some scheme. In between he kept asking me whether it is clear to me. I am so bored and only way i could get away from him is to say " it is clear' At no stage he said that i have to pay Rs 1899, nor i said at any stage that i am willing to join in any scheme,
Then few minutes later some one called me and asked whether i had understood . So i said it is clear. That is all .

after few days i found today that money is deducted, and citing the above incident as my consent.
It is beyond my comprehension where i consented to join any scheme.

The customer care agreed to withdraw my name from scheme and they will intimate me in 6 working days. i wonder what would have happened if i had not seen email or saw it after a few days.

My complaint is
1) ICICI intentionally spoke in such a manner to make the victim to say something .
2 they never said explicitely that rs 1899 is the fee for the scheme.

3 ) Though i had not agreed to join any scheme, i could have agreed also if the scheme is just a benefit, without any payment from me. And same scheme i could have refused to join if the details of payment is made clear.
So the way they treat as my consent is nothing short of cheating the customer. If they are so honest they could have sent an email about the scheme and attach a agreement paper or ask me to transfer the money.

4) how any bank can deduct money from anyone's account without the real consent either through system or through some paper.
I wonder whether it is allowed in the Indian banking law.!

5) If the bank is sure that i made the consent then let them show any of the voice recording of their chat with me.
regards
KOLISETTY SAI SARAN

Sir namaste. My name is Vijaya Kumar Mannava. Sir in December 2020 icici bank employ has told me to pay the minimum amount of 52690/- after receiving payment we will convert into EMI. After payment they don't give proper reply and not converted into EMI also. Since December i had send so many emails and had conversations with bank employees. Now today they send me converted EMI message. But since December they had levied late fee charges, interest and other charges also. If they converted into EMI in December I will pay time to time as per schedule. It is their fault and now they had thrown burden on me. Pls resolve this issue as soon as possible.

Hi,

I am trying to reach icici bank to get resolved my queries regarding multiwallet card.

I work with tcs and they have provided me with multiwallet food card. I am not getting proper assistance from bank regarding whom to contact in case i forgot my username.

I had received a message to send address details as the chi card will be expired as per RBI guidelines, after that i haven't received any update from bank.

Helpline numbers does not have service for multiwallet card. My money is stuck in this card.

Looking for a positive reply on this and in hope that both my concerns will be acted upon.

Kind regards,
Tripti Arora

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi*amazon st. Neither had I done any transaction nor did I get any otp during the transaction. Neither I am a prime member thinking to be auto renewal. Amount was debited on 24th Feb, 2021 at 3 AM. Could you please assist me regarding this. Please find the attachment regarding the same.

I have around 10 time submitted my mobile no. But not register my mobile.no.
I have submitted to pan no. But not atechhed my pan no.

I would like to bring it to your notice that, the amount of rs 329.29- has been deducted from my icici account and the transaction message says vsi/amazon prim. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 23 feb, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

I am Arun holding a salary account at ICICI bank. From my account RS 826/- has been deducted as DMC/DP CHGS till Dec 2020 on 28-Jan-2021. I haven't received any deduction message/SMS to my mobile and came to know about the deduction while checking the bank statement. I have never requested for or activated a Demat account with ICICI bank.
I had given a written complaint on the same to the ICICI Bank Branch, but I have not received any update on the complaint till now. Even i have dropped mail to [protected]@icicidirect.com.

I haven't asked for a demat account and without my knowledge how the same was created against my salary account.

This is done without my knowledge and I want my money back.

Now I am worried about the security of my money with ICICI bank. If i am not getting help on this issue I am planning to close my salary account.

Dear Sir/Madam,
This is regarding a ECS charges Rs 40000 debited from account XXXXXXXX4092 on 28/01/2021 .When I reached out to ICICI bank for the resolution, they are saying HDB has presented 30+ times from June 2020 to Jan 2020 even though I availed the moratorium and Restructuring.
I availed the moratorium from all of the lenders which I have borrowed, but end of the day Rs 40000 debited from my ICICI bank account on the name of ECS charges .I asked you many times to provide the ECS details but no response from ICICI. You are only targeting for non reversal of ECS charges, for which you are trying the tricks in many ways, but ultimately same response on the first day of my issue and even after 20 days of the service request. What is the use of service request? Just to delay my issue?

I know registered billers presented the ECS, but my issue is I already availed the Moratorium from respective lenders and registered billers saying they have not levied any charges, but why this torture from ICICI or let me know what do you require from my end in order to reverse the ECS charges ? ICICI is making the mess here by not sharing adequate details.

I lost 40 thousand rupees but ICICI is taking it in very light manner, please tell me what do you require for reversal of these charges ?

Rs. 590 have been deducted from my savings account without me getting any notification or information. this has happened twice that the amount gets deducted without me knowing about the same. The transaction remark is NACH_AD_RTN_CHRG~ADBLDESK~11FEB21~9c7751.

Service request no = SR[protected].
I have applied for credit card in the bank 40 days ago in the branch. There employee named Pradeep filled my number and email all wrong
on the application due to which card is not arrived yet. There agent cut call and chats whenever i raise complaints regarding this. This ia completly third class bank with no moral value. there is no way to contact them.

I have got ICICI gift card from my employer for Rs. 3000.
I need to check the remaining balance but not getting option onlie.
Can you please help.

Customer ID[protected]
I have an ICICI credit card (7006 last 4 digits) with 25, 000 limit and the amount along with interest has gone upto 42, 000.
Due to financial issues and family medical emergencies, I haven't been able to repay the amount and currently trying to get card settlement done.
Everytime I call up customer care of ICICI, the only answer I get is 'entire amount has to be repaid and there is no other option'. When I ask for a concerned person's phone number to discuss, they tell me that there is no such person to deal this.
Because of this 42, 000 cc due, you guys have put my gold ornaments (on which I availed loan) to auction.
How do you people put lakhs worth gold to auction/block these accounts for a due which is actually 20, 000 - 25, 000?
Atleast I am trying to settle the credit card but your customer care guys are not supportive. This is urgent as it involve my gold and I am looking for an immediate resolution from ICICI.
-Vasu

I have an ICICI credit card (7006 last 4 digits) with 25, 000 limit and the amount along with interest has gone upto 42, 000.
Due to financial issues and family medical emergencies, I haven't been able to repay the amount and currently trying to get card settlement done.
Everytime I call up customer care of ICICI, the only answer I get is 'entire amount has to be repaid and there is no other option'. When I ask for a concerned person's phone number to discuss, they tell me that there is no such person to deal this.
Because of this 42, 000 cc due, you guys have put my gold ornaments (on which I availed loan) to auction.
How do you people put lakhs worth gold to auction/block these accounts for a due which is actually 20, 000 - 25, 000?
Atleast I am trying to settle the credit card but your customer care guys are not supportive. This is urgent as it involve my gold and I am looking for an immediate resolution from ICICI.
-Vasu

Sir/Madam

I have a complaint that your collecting agent call me 20-30 times in a day. It is very harassments for me.

As per your rule for delay payment make a charge/penalty for me. But your collecting agents call me again...again...again bagain...again...again again...again...again again...again...again by different numbers.

Please ...Please...stop it. When I attend only 20-30 times call by your collecting agent, when done my work.

Hi Sir/Mam,

I hope this email finds you well.

I have a ICICI BAJAJ SCOOTER BONDS-MONEY MULTIPLIER which mature date is[protected].But due to some issues i want to redeem this bond as soon as possible.So kindly suggest me what to do in this matter...

May I know why is my account blocked? I cannot withdraw, Transfer or make any transactions. It's so annoying.

Dear Sir,
I'm Aradhana kumari singh holding ICICI savings account for past 1 years. A/C#[[protected]] in siwan.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

20-02-21 MABChgs-Dec20+Gst Dr. 400.46 Dr
20-02-21 MABChgs-Jan21+Gst 0.01 Dr

Would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 20 Feb, 2021. Could you please help me with my refund. Please find the attachment regarding the same.

Please find attached document of Closed EMI status ... Even after getting this closed my NOC is Blocked.

Even after visiting the branch of Noida Sec 51 and Noida Sec 18 they have no clue as to why the is Blocked.

I have to sell my Car and I can't get my NOC even after making entire payment.

Your call executive says this is only accessible to branch and branch says we don't have any clue is why this is blocked.
Auto Loan no LANDO[protected]

Dera Sir,

I have made full and final payment for my Auto Loan account No. LANOD[protected] from ICICI Bank on 19th Feb.

Pls find my attached emi statement which is showing closed still they have blocked my NOC do not know the reason why?

After after visiting branch of Noida sec 51 and sec 18 they are not able to resolve.

Pls help.

Shresth