ICICI Bank Complaints & Reviews

Hello,

I have saving account with ICICI bank. on 15th Feb 2021, Rs 590 deducted from my account against NACH_AD_RTN_CHRG~CAMSICI.

I have not understood this deduction.

Nilesh kumbhar

Dear Sir,
I'm Hariram holding ICICI insta savings account for past 5 months.
Without any intimation my account has been debited. I have never come across something like this on a monthly basis.
Please take some action against the bank, if it is not complying RBI standards / guidelines.

A/C No.[protected]
Vandana Jha

Online Purchase from amazon again and again show invalid pin.
For security reasons your Verified By Visa purchase has been prevented from being processed due to repeated entry of incorrect details. Your card has been blocked for online transactions at Verified By Visa merchants. To Unblock your card/login, please contact ICICI Bank Customer Care. To complete this purchase using another form of payment, click 'Continue'

Today (20th Feb 2021) i got and SMS from BP-ASSIST as an intimation to deduct Rs.1899/- from my ICICI bank credit card. Upon asking customer care they said the bank will deduct from my credit card due to my consent to join for some scheme. Further they said that few days ago somebody would have talked to me about this scheme. i asked her to show any evidence of my consent to join any scheme in any written form . Obviously i am had not consented for any scheme by paying some money.

Let me explain how they manage to take your money under some pretext.

On 19th Feb 2021 some one called me and said they are calling from ICICI ( At that stage i even had a doubt whether they are really from ICICI or some fraud, so i wanted to get away as soon as possible) She was speaking at super fast speed and also their was some network disturbance in between, talking about some scheme. In between he kept asking me whether it is clear to me. I am so bored and only way i could get away from him is to say " Ok" At no stage she said that i have to pay Rs 1899, nor i said at any stage that i am willing to join in any scheme,
Then few minutes later some one called me and asked whether i had understood . So i said it is clear. That is all .

Next day i received a SMS that money will be deducted in next few days, and citing the above incident as my consent.
It is beyond my comprehension where i consented to join any scheme.

The customer care agreed to withdraw my name from scheme but money will be deduct from my account as the scheme procedure is initiated. I requested her to stop the process and don't deduct money but she refused. I wonder what would have happened if i had not seen SMS or saw it after a few days.

My complaint is
1) ICICI intentionally spoke in such a manner to make the victim to say something .
2 they never said explicitly that Rs.1899 is the fee for the scheme.

3 ) Though i had not agreed to join any scheme, i could have agreed also if the scheme is just a benefit, without any payment from me. And same scheme i could have refused to join if the details of payment is made clear.
So the way they treat as my consent is nothing short of cheating the customer. If they are so honest they could have sent an email about the scheme and attach a agreement paper or ask me to transfer the money.

4) how any bank can deduct money from anyone's account without the real consent either through system or through some paper.
I wonder whether it is allowed in the Indian banking law.!

5) If the bank is sure that i made the consent then let them show any of the voice recording of their chat with me.

Regards
Nikhil Mishra
[protected]

Amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal.

I transferred Rs 5000 through IMPS on 20 February 2021 at 10.12 AM from ICICI A/C to SBI bank A/C.
The amount didn't get to the Beneficiary Account or neither was refunded to my account.

*I received below message from Bank.

Dear Customer, IMPS Txn Ref[protected] for Rs.5, 000.00 is timed out at Beneficiary Bank on 20-Feb-2021 10:22:04. Txn status will be updated by Bene Bank in 3 working days.

I had purchased ICICI Ashwirbad Deep Discount Bond Certificates ( # 90875 & 90876) on 25th May, 1996.
I have heard these bonds do not exist anymore and were terminated.

How can I get my bonds redeemed to receive my money.

There were 2 unauthorised deductions of 999 Rs from my account, I did not initiate or subscribe to anything and there was otp confirmation this is the message I received.

Dear Customer, transaction of INR 999.00 done on ICICI Bank Account XX300 on 20-Feb-21. Info: VSI*WWW MONEY. The Available Balance is INR 16, 105.74. Call on 18002662 for dispute or SMS BLOCK 300 to [protected] .

IM CHEATED. ICICI bank, you have deducted 7000rs in this week just for depositing CASH?
I need the refund back of Rs 7000/- its my hard earned money and you will not be successful in doing such a thing with your customer. I'm sending the screenshot of the transaction for your reference.

Please note that
There has been auto debiting on my account today I.e on 19th Feb 2021 with VSI*HOTSTAR (below message of transaction)

Dear Customer, transaction of INR 365.00 done on ICICI Bank Account XX190 on 19-Feb-21. Info: VSI*WWW HOTSTAR. The Available Balance is INR xxxx. Call on 18002662 for dispute or SMS BLOCK 190 to [protected] .

There is no fullform for "VSI"
I did not authorize these transactions
No OTP was received

There is no option option for registering the complain in the system.

Please look into it
Saili Balam

19 fab 2021 199rs. Debit on my ICICI account
I don't have any emi I check all my Amazon service but not any service on which debit monthly payment auto renewal

I am writing this on behalf of my father, Mr. Raj Kumar who is an esteemed customer of your bank. My father took out a loan from your bank in Feb 2006. The loan account number is LBLUD[protected]. As per the sanctioned document the tenure of loan was 180 months. So according to that my father's loan was supposed to end this month(Feb 2021).
Previously loan EMI was taken out through ECS from my father's PNB bank. But due to some reasons...

Where is my money

This is ur bank you

Pls pay my payment back

Payee Name : Hypto Merchant

Amount : 10000.00

Time : [protected]:03:13 AM

Transaction Type : Pay

Customer Ref No : [protected]

Debited VPA : [protected]@barodampay

Credited To : hypto.wazirx[protected]@icici

Debited Account : XXXXXX6239

Remarks : Pay to hypto.wazirx[protected]@icici

Reason : Transaction success

The transaction was not verified as there was no verification code received from the bank. The transaction was made on 29th December 2020. As of now I would consider that it is the bank's casual approach which led to this dispute. I have attached the refund receipt & the app where the amount is refunded from the merchant. It was the mistake of the bank & this has happened for the second time with me. Earlier the amount was less i.e. Rs 79 but this time the amount is Rs 6400. I would not have raised this issue this time also if the amount was not that much. I am very frustrated as during such time of crisis money is deducted or charged by the bank. I am really depressed by this situation as I am not provided any solution by the bank. The mistake is of the bank that without any verification code how did the bank made the payment. So I would not pay that amount until & unless the dispute is resolved. Also I would not go to the police station & spare my time for the mistake of the bank

ICICI Bank — icici looting customers with hidden charges - 60 transactions deducting 29.50 rupees each time from my icici account and customer care number is not reachable

My contact details [protected]

Sir / Madam
I had purchased ICICI Tax Saving Bonds of which the details are as follows:

ICICI Tax Saving Bond-112000-TSB- ONE

Distinctive Nos.[protected]

No. of Bonds: FOUR

Bond Holder No. 08374 – 809 Certificate No. 65374

Name of Bond Holder : RAMACHANDRAN K / PADMAJAH M
Face Value/Bond Rs 5000
Issue Price/Bond Rs 5000
Deemed date...

Sir / Madam

I had purchased ICICI Tax Saving Bonds of which the details are as follows:

ICICI Tax Saving Bond-112000-TSB- ONE

Distinctive Nos.[protected]

No. of Bonds: FOUR

Bond Holder No. 08374 – 810 Certificate No. 65375

Name of Bond Holder : MAHESH KUMAR R / PADMAJAH M
Face Value/Bond Rs 5000
Issue Price/Bond Rs 5000
Deemed...

Dear Team,

This is regarding Amazon refund amount 1332 with Ref no:[protected] which refund has been initiated in 30-Jan-2021 and this is not yet credited to my account. Kindly track the amount and complete the transaction.

I did the payment on "http://www.reetbser21.com/ReETfoRm2021/PaymentInvoiceLevel.php" by Online ICICI payment bank, then select the "SBI Net banking" and complete the payment.
The payment was successful on SBI Net banking but not reflected by "ICICI Online Payment" to the "reetbser21.com"
tomorrow[protected] will be last date to fill the challan.

So please help me to reflect the payment or getting refund so that I can make payment again.

Sir an amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 17.02.2021 at 11:18 pm. Could you please assist me regarding this. Please find the attachment regarding the same.