ICICI Bank Complaints & Reviews

From last months from my account charges are applying illegally without any notification for me (RTNCHGS is mentioned in statement).But it was deducted without knowing to me. I was in big trouble. It was very panic moment for me. Bank have illigally applying charges every month. I want my money back. This is absoulutely frustrating and ridicules. I have lost trust on icici bank. What I do please help me

Dear customer,

Greetings from icici bank.

A purchase of INR 1, 899.00 has been made using your debit card linked to icici bank account xx742 on 03-Feb-21. Info:IIN*I-Debit*SI.

This Transaction looks fraudulent. Please take a look and refund my money back.

I have paid my electricity bill for the month of Jan using qr code provided on the bill of amount 1280 money got deducted but still its showing electricity due .please take necessary action as soon as possible.
Enclosed below is the photo

Sir, I did a UPI transfer of 7, 000 and the transaction failed but amount debited from my account and also the receiver didn't received the amount.

Dear sir/man,
I have a hdfc card today after noon I withdrawal 4500 Rs in icici bank arumbakkam branch atm but amt 4000 Rs only came but I received debit alert SMS 4500 Rs below I attach that SMS please resolve the issue.

ALERT:You've withdrawn Rs.4500.00 via Debit Card xx8938 at +PH ROAD ARUMBAKKAM on[protected]:13:35:54.Avl Bal Rs.15686.00.Not you?Call [protected].

Regards
Vijaykannan M
[protected]

I have a zero balance account in ICICI from last 4 years. But the bank has deducted 465 rupees on 28th December and 303 rupees on 27th Jan 2021 without prior intimation. Also, I am unable to complain in customer care number as it is unreachable.

Rs.199/- got deducted under transaction VSI/Amazon Stan. I haven’t subscribed to any of Amazon service. I didn’t even get any confirmation before amount deduction. Can anybody please look into this issue ASAP and process my refund.

I am Chethan Das A J. Amount has been deducted from my account as[protected] DP CHGS TILL DEC-20) DP charges on

I have never activated and used my Demat account till now. There was no prior notice.

I need justice and my money back immediately. My Account Number is[protected].

I have raised the complaint one year back and asked to close my demat account and submitted my request to the branch.

There is no update on that still this worst ICICI bank is charging the customer. There is no response to the mail. I have sent 5 mail regarding, to check on the demat charge.

Please call me on +[protected] or WhatsApp on [protected].

I know ICICI bank will not call. Three months I raised customer complaints asking for IT certificate for a loan account since there was no response from customer care.

Whenever I call to customer care they will decline call after few min wait.

Please take this serious action on ICICI bank nowadays bank service is very worst and trying to take customer money.

I will close my saving account in ICICI bank. I don't want to keep any relationship with ICICI bank.

There are similar several issues from so many customers telling without information Demat account is opened just to take the amount from the customer.

If you want an amount to tell the customer and charge directly don't do this type of drama to take the amount from the customer.

I have sent 5 to 10 mail([protected]@icicidirect.com
) to close the account even no response for single mail.

I'm not sure what your officers are doing.

Really I'm afraid of keeping the amount in ICICI bank. I have told properly that the Demat account is opened without confirming with me. Still, the amount is deducted from my account today.

What a --- service you are providing.

I thinking of closing my savings account. Simply amount is deducted I have not used even a single-day that Demat account still I have to pay Charge.

These really a strange paying for not used.
If you want the amount to ask all customers to transfer. They will help don't do this of tricks to loot the amount.

Tell me when my deducted amount will be credited to my account back. I want a reply to these here only not in call or mail. Since other customers will let know how ICICI will make customer fool nicely.

I can't believe in your service or officer.

IFSCE CODE UBIN0537748

ACC No. [protected]

This is bank Details plzz update or change because my refferel earning didn't reflected to my union bank of India the problem is I received 1 msg from you my ifsce code or bank is incorrect but there no issues with my bank account so please update my bank account to my ICICI direct account

How your ICICI direct team filled my wrong bank deatels ? I don't have any ICICI direct branch for fixe this type of problem

Plzzzz change my bank deatels

My ICICI direct trading account No.
[protected]

Not receiving otp for login fastag to recharge

I have been charged rs 199 on Feb 3, 2021 and on the statement it showed vsi Amazon. When I contacted amazon they guaranteed there hasn't been any charges made and showed me the transactions. The customer care executive of icici bank left the chat without explaining anything. I have blocked my card and I have serious concerns regarding the security of my account.

I would like to bring it to your notice that, the amount of rs199/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 2nd February 2021. Could you please assist me regarding this. Please find the attachment regarding the same

Hi
Without my consent and my permission icici bank is deducting money out of my account for demat services which i never approved or applied for.
They deducted 826rs without my consent.
I would like my money refunded and also would like an explanation and the leadership which allows this barbaric decisions! How can a person open something by my name without my consent?
Even i visited nearest branch at A block,...

I m Hardik Joshi from Rajkot, Gujarat.
I have a Demat account (IN[protected]) in ICICI bank.

When I checked my bank transactions in my ICICI Bank account, I found that there is one debit transaction 'DMC/IN[protected] DP CHGS TILL DEC-20'---- INR 826.00'.

When I created the Demat account, I was not told about the DP charges, it was told me by the ICICI representative that it is free of cost and it will never be charged and also I did not get any message alert in my mobile which is registered with mobile banking with ICICI. My ICICI Demat account number is IN[protected]. And ICICI BANK account number is[protected].

This is completely unacceptable and please refund my amount. My phone number is [protected]

ICICI Bank A/C No :[protected]
IFSC code : ICIC0001426
Please refund my Deducted Amount on 27/10/2020 Rs 488, 17/11/2020 Rs 473, 29/12/2020 Rs 525, 27/01/2021 Rs 551 in the name of SMAB Charges and not given any prior notice about these.

No information regarding SMAB Charges to me from the Bank. Fraud Activity from Bank.

Immediately Refund my Total Amount Rs 2037

I had made a transaction of 4000 inr to canara bank account via imps on 02-feb-2021 and it got timed out at beneficiary bank with message "txn status will be updated by bene bank within 3 working days"

Money got debited from my account. Please rollback the transaction or credit it to the beneficiary account

Imps txn reference number :[protected]

I would like to bring it to your notice that, the amount of INR 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. i am a prime member it was auto renewed every month as INR 129/- and how come again INR 999/- got charged for me. I have checked this when i was going through my account statement, the amount was debited on[protected]. Could you please assist me regarding this. Please find the attachment regarding the same.

Recently, without any notice, ICICI bank has deducted Rs.588.82 from My account.

They don't send any text message or email alert for that.

Dear Sir/Madam

I also received call from ICICI bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1399/- from my saving a/c. Without my permission on every year. I don't need this plan actually. Please deactivate this plan and refund my money asap.. and also from November on words some amount deducting from my account attached digital photos for your reference.
Kindly cross check and refund my amount.

Pls do the needful help ...

Note: We already requested to ICICI bank @ Bommanahalli, Bangalore Head office but still deducting amount in my account.

Name : K BHANU
mail ID : [protected]@gmail.com
My a/c number:[[protected]]
One assist id number: [657331]

Regds,
K BHANU

I would like to bring to notice that I just got a notification of debit of Rs 199 from my savings account and the transaction message mentions vsi/amazon stan. I have not done any transaction and nor do I have any auto renewal case. I have seen that many other people have faced similar problem. The amount was debited on 2nd Feb.

Please assist me with this issue and help me get this resolved....