ICICI Bank Complaints & Reviews

Address: Sawantwadi maharashtra

Extra amount is deducted from my account
Under following reasons
NACH_AD_RTN_CHRG~Of Bnk
BFLo~02JAN21~2e88975~28607

Aug 6, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 2, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bi8t) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I would like to bring it to your notice that, the amount of rs 999/- has been deducted from my icici account and the transaction message says vsi/amazon stan. Neither had i done any transaction nor did i get any otp during the transaction. Neither i am a prime member thinking to be auto renewal. I have checked this when i was going through my account statement, the amount was debited on 1st Feb, 2021. Could you please assist me regarding this. Please find the attachment regarding the same.

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Aug 9, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Feb 02, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Visakhapatnam

I’ve got a transaction message to my mobile so i immediately checked both my imobile and amazon account bt I can’t find any of the proper clarification of deduction and yeah even I didn’t did that too
Kindly resolve this issue and this is ridiculous as i can see many of the icici banking users facing this issue

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Aug 6, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 2, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Raipur Chhattisgarh

I am using icici bank last for last 7-8 years, last month 826 rupees has been deducted from my account as (DMC/DP charges till Dec-20) on 28/jan/2021, i am not using demat account,
when icici representative opened demat account, they requested for a cheque for one time charges, but after 7 years of opening this account they are charging huge amount, icici representative told me it is freeof cost and it will never be charged money even i didnt received any message for deduction,

Aug 5, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1betc) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: SCO-2 & 3, Sector-65/A Phase-11, Near Punjab Mandi Board, Sahibzada Ajit Singh Nagar, Punjab 160065

I went to icici branch in phase 11 market chandigarh and the The Teller refused to exchange a 100 rupee note with fresh one, whereas RBI says to exchange the same

Aug 5, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1beuf) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Rs 826 is debited from my account don't know why my demat account is totally free as I was the employee of the bank.

Please slove my issue and credit the amount back

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Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I want to bring notice that I had icici bank CC which I had to pay but due to corona recession and my financial condition it is not settled. I told them that I want to settle but need some time as to regularise the condition.
I am getting call from Some Ms Pallavi from Mumbai[protected]. But they are Harrasing me and now they started calling to my office and threatning my colleague.

Kindly help me to get this call and harrasment stop

Aug 5, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bexk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Why I have been charged of Rs. 481? After researching about the statement i see it is due to demat account that i never asked to open they only opened it by default while opening my salary account and then said it is free of cost. I never did any trade with their demat Account. I need my money back.

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Sep 14, 2021

Complaint marked as Resolved

This was not resolved and happened again

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bg2a) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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A

Arijit Dey576

Sep 14, 2021

This was never resolved

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Address: Bangalore

Website: icici bank

I dont have any demat account with icici bank, without any notice and without any information icici bank deducted amount two time on dated 28 jan 2021 they are deducted 461.33 and 30 jan 2021deducted 364.67, this bank is totally fraud, if you guys are not given back my money i am going to close my icici salary account and credit cards.

my mobile [protected]

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Aug 6, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 01, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: Chinchwad pune

There is deduction of 826/- rupee from my account for DP charges till Dec-20.
I have never used your Demat account.
How you are dedicating money from my account.

I can saw it only in my account statement, I have not received any message as well. Have you people started this fraud silently.

Name : Balaji Jagtap
Branch: Chinchwad ICICI bank

Please Please return my money..

Aug 5, 2021

Complaint marked as Resolved

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bex7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 606, vaikunth mega township , Bharuch

Bond holder no[protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bey3) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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I was trying to do upi transaction through icici aap. Transaction got timed out but amount is debited from the account.

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 1, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bext) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 1178 g c opp. Krishna Hospital, Malkapur

Hi

I have been deducted with 826 rs on 25 th nov under the name of DMC dp charges till Oct 20.

I am using icici since 5 years and have never activated the demat account then how I am being charged . When I reached customer care they told that there is demat account on your name. This is highly unporfessional and fraudlent.

Please close my demat account and refund my money asap.

Regards,
Ajinkya Ghadge.
[protected].

Please call back asap before this escalates any further to HIGHER AUTHORITIES.

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Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Jan 31, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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Address: India

I had paid the gpat exam fees through upi which was successful but not confirmed by the nta and tpsl banking partners so request to refund it

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 31, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bchh) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: icici bank tower, Near Chakli Circle, Old Padra Road, Vadodara 390007

Website: icicibank.com

I paid my October'19 Bill on 2.11.2019 well before the due date on 5.11.2019 from my SB Account with ICICI Bank itself.
The amount was credited by the Bank elsewhere and on my complaint corrected it by crediting the Credit Card Account on 13.11.2019. But the system charged Late fee charges on 8.11.2019 (885/-) and Interest (4021/39-) on 28.11.2019 in the next Bill for November'19. On my various request e-mails, I have been being replied that because of the COVID there may be delay in resolving of the matter and now on my contact over phone yesterday icici bank has expressed its inability to do anything because the matter is of more than 6 months old. The refundable amount is 4906/39-(885+4021.39)

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 31, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bchk) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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sharmajaipur's [Complaint's author] reply, Feb 13, 2021

SUBJECT : UID (a1bchk)
My Mobile No. 9928120931, Landline No. 0141-3564057
e-mail [email protected]
Shreeniwas Sharma, 84, Ranapratapnagar, Jhotwara, Jaipur-302012

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826.00 rupees has been deducted from my account as (Dmc/in[protected] dp chgs till dec-20) on 28-jan-2021. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici. My icici account number is[protected] .This is completely unacceptable and please refund my amount. My phone number [protected]

ICICI Bank customer support has been notified about the posted complaint.

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 31, 2021

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bchp) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Address: 29 ANJUMAN STREET,SULTHANPET,VILLIANUR,PUDUCHERRY

Yesterday debit my amount 354/- one week before debit 177/- why debit my amount i am very disappointed i don't believe ICici bank no response staff and manager all refund my amount

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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 31, 2021

Verified Support

Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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I am Rakesh Bodduna. 826.00 rupees has been deducted from my account as (DMC/[protected] DP CHGS TILL DEC-20) on 28-JAN-2021. Which I did not ask when I was opening account (I don't even know about Demat Account, how to use it and what is it about) but the icici representative stated that it is free of cost and it will never be charged and he convinced me that I can use it in feature. But he isn't told me that it will be charged which...

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I initiated a transaction using money2world and received a notification that the transaction is submitted. The website says that the beneficiary will receive the money in 1 working day.

I am the sender and beneficiary in this case, and i did not receive the money even after 3 days. The online status shows money sent.

Sent an email to [protected]@icicibank.com quoting the details and after 2 days got a response that...

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Address: B-194 VIDHAN SABHA NAGAR-B, MANSAROVAR, NEAR ISKCON TEMPLE

Why every month from my card auto debit return charges 450 + 80 GST deduct. and I have already paid credit card bill and also enough money in my account. And I never opt auto debit facility in my card.
Every month this charges is too much for me. Please give some solution because already two times money is deduct from my card. this is such a very bed behavior with customer.

Aug 12, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 31, 2021

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1bch5) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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