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ICICI Bank Complaints & Reviews

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Updated: Jan 2, 2026
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ICICI Bank reviews & complaints page 285

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H
hemangi chaudhary
from Kalya�n, Maharashtra
Jan 13, 2021
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I have been charges posdec charges 10 mins. I need a refund.
+2 photos
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa3c) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team   
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    N
    nikesh janpalliwar
    from Ghumarwin, Himachal Pradesh
    Jan 12, 2021
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    Greetings from ICICI Bank.

    A purchase of INR 799.00 has been made using your Debit Card linked to ICICI Bank Account XX270 on 12-Jan-21. Info: VIN*GOOGLE You.

    In case you have not done this transaction, please call on 18002662 or SMS BLOCK 270 to [protected] from your registered mobile number.

    NEVER SHARE your Card number, CVV, PIN, OTP, Internet Banking User ID, Password or URN with anyone, even if the caller claims to be a bank employee. Sharing these details can lead to unauthorised access to your account.

    Looking forward to more opportunities to be of service to you.
    ICICI Bank customer support has been notified about the posted complaint.
    Jan 12, 2021
    Updated by nikesh janpalliwar
    As my account debited message and mail from ICICI bank as transaction using debit card in VIN/GOOGLE YOU/...
    As search about this type of transaction many complaint seen so I get to know this is fraud transaction in my account kindly help me about this transaction
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa3g) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team   
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      S
      Shiva sugan
      from Saint Thomas Mount, Tamil Nadu
      Jan 12, 2021
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      Address: Walajapet icici

      Today I go to withdrawal in our town Walajapet icici branch ATM. BUT bank security said you should only use icici bank ATM card other bank card not accept. Why sir ?
      +1 photos
      ICICI Bank customer support has been notified about the posted complaint.
      Dear Customer,

      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa34) in the subject line of your email. Our official will assist you.

      Regards,
      ICICI Bank Customer Service Team
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        A
        aparna dundigalla
        Jan 12, 2021
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        Address: 2-261/33 lakshmi enclave bolarum Secbad

        ICICI Bank — removal of lien icici savings account
        I have made the all payment but still my account is showing under Lien amount.Can you remove it.
        +1 photos
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

        Regards,
        ICICI Bank Customer Service Team  
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          G
          ganeshshende123
          Jan 12, 2021
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          Hi Team,

          I am Ganesh Shende. 826.00 Rupees has been deducted from my account as DMC/IN[protected] DP CHGS TILL O CT-20

          DMC/IN[protected] DP CHGS TILL O CT-20

          I have never activated and used my Demat account till now. There was no prior notice.I haven't received any deduction message to my mobile.

          I need justice and my money back immediately.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a8f7) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team   
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            R
            Rishi Sri
            Jan 12, 2021
            Resolved
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            Resolved

            Hi,
            ICIC bank had debited Rupees/1899 from my account for the CPP plan yesterday for the activation of plan.I was never interested in this plan.I had received a call regarding this one month back, and denied this plan for auto debited, and the caller had cut the call, and considering it as a acceptance.

            Later I would had called atleast 10 time to customer care of Oneassist, and they said that since the plan is not activated, they cant proceed for the cancelation.They had promised me that once the ammount is debited, full amount will be refunded.

            After one month, when the money has been debited, when I called cstomer care, they refuse to refund the ammount and further say that they had initiate cancellation and the ammount refunded needs to get confirmation from higher officials.
            I request the ICICI bank ream, that this is completely not right, and I am disappointed with the services and fraud happening at ICICI .
            I would like to go to appropriate judiciary if this is not resolved.
            Aug 13, 2021
            Complaint marked as Resolved 
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            Jan 13, 2021
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa3a) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              S
              Saurabh Chikhale-Patil
              from Delhi, Delhi
              Jan 12, 2021
              Resolved
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              Resolved

              My account was debited Rs.199 for no apparent reason. The following message was received:

              Txn of INR 199.00 done on Acct XX045 on 12-Jan-21.Info: VSI*AMAZON ST.Avbl Bal:INR 2, 567.93.Call 18002662 for dispute or SMS BLOCK 045 to [protected]

              I have not made any transactions today and I do not have any auto renewal subscriptions. I have not received any otp or any transaction intimation.

              This is the second time the money has deducted from my account. When I contacted ICICI Bank customer service they said it is not their fault.
              Apparently there are other icici customers with the same issue and this is a common occurrence. I would like to know why it happened and it must be resolved.
              +1 photos
              Aug 13, 2021
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              Jan 13, 2021
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1aa3f) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                R
                RAKESH MAHOBIA
                from Powai, Maharashtra
                Jan 12, 2021
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                Address: Bangalore

                Dear sir,
                I have been levied ECS charges on my account due to insufficient funds in account in JAN 2021 I had deposited 5000 on 11-Jan 20121 and my account was reduced to 252

                I have been charged 590 RS 9 times for ECS Returns in 2020 towards health insurance plan to be paid monthly EMI
                ICICI Bank customer support has been notified about the posted complaint.
                Account number :[protected]
                Name Rakesh Mahobia
                Dear Customer,

                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                Regards,
                ICICI Bank Customer Service Team
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                  S
                  Swastik Nawal
                  from Pune, Maharashtra
                  Jan 12, 2021
                  Resolved
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                  Resolved

                  I have been trying to login online userid as well as mobile number, which asks for otp sent on my registered mobile number. (I am not receiving any otp after 100's of attempts). In the process my account is also locked now.

                  I tried to call customer care several time but the call is getting disconnected after waiting for 10 mins and nobody picking up the call for resolution.

                  There is no way now I can connect with them and have it resolved.

                  Customer ID :11035160
                  Aug 13, 2021
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  Verified Support
                  Jan 12, 2021
                  ICICI Bank Customer Care's response
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a7rq) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    Siddharth Visen
                    from Delhi, Delhi
                    Jan 12, 2021
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                    Rs. 1899 was deducted from my icici savings account for new policy wa privilege oneassist which I did not requested for. I want to cancel this policy and want my money to be refunded.
                    request no: SR[protected] dated 12-jan-21.
                    ICICI Bank customer support has been notified about the posted complaint.
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                      S
                      Saimahi M124
                      Jan 12, 2021
                      Resolved
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                      Resolved

                      An unauthorised transaction took place on 12th Jan 2021 from my ICICI bank account. I was confused and checked my bank account statement when i got a message that a transaction of 399 INR from VSI/ RAZ lagom has been done and no OTP was asked for it, the amount was just deducted.So I kindly request you to recover it asap
                      Attached screenshots for your reference.
                      +1 photos
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 12, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team
                      An unauthorised transaction took place on 26th May 2021 from my ICICI bank account. I was confused and checked my bank account statement when i got a message that a transaction of 149 INR from VSI/ RAZ lagom has been done and no OTP was asked for it, the amount was just deducted monthly .So I kindly request you to recover it asap
                      Attached screenshots for your reference

                      Unauthorized transaction charge - Comment #3837729 - Image #0
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                        V
                        vikaspatel94
                        from Delhi, Delhi
                        Jan 11, 2021
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                        Account number[protected] IFSC: ICIC0001580
                        Amount: 200, 000.00 IMPS ref no:[protected] Date:10.01.2021
                        Message received: Dear Customer, IMPS Txn Ref[protected] for Rs.200, 000 is timed out at Beneficiary Bank on 10-Jan-2021 20:36:15. Txn status will be updated by Bene Bank in 3 working days.
                        +1 photos
                        ICICI Bank customer support has been notified about the posted complaint.
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a7s7) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
                        I haven't received my amount neither in beneficiary bank nor in mine bank account. This is a large imps transaction which should been resolved in precise time but still i am getting mail stating this would take 40 days. what kind of service is this.
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                          C
                          chandan_myra
                          from Powai, Maharashtra
                          Jan 11, 2021
                          Resolved
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                          Resolved

                          Unnecessary Surcharge debited mcc-4112 multiple times

                          Address: Danapur

                          My account has been deducted from my icici bank savings account multiple times.for eg :- They showed me "surcharge dt:31/12/20 mcc 4112". Why? I had asked to icici bank customer care and they didn't confirm me.
                          I visit the nearby ICICI branch but they dont have any explanation for it.
                          My account number is[protected], Patna Danapur branch.

                          Please help, and also inform the banks not to debit any amount unnecessarily....
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                          A
                          angel mobile store
                          from Jodhpur, Rajasthan
                          Jan 11, 2021
                          Resolved
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                          Resolved

                          Address: BHIWADI CHOPANKI

                          Dear sir i m data ram my card no is [protected] icici bank pay dicrect prepaid card tration date 10/01/2021 amount is 5100+1000+200+300
                          Aug 8, 2021
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5ls) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5ls) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            K
                            Kalaiarasan S
                            from Powai, Maharashtra
                            Jan 11, 2021
                            Resolved
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                            Resolved

                            Interim charge back debit

                            I used my credit card for Annamalai university counselling payment on 28th Oct 2020 through eazypay payment gateway, For B.Sc Agriculture (self supporting) course. 1st time i tired to pay 2000 rupees from my ICICI credit card that time payment error came after that again I paid the 2nd time payment successfully completed. after that i checked my mail the amount 2 times debited for same application. i sent mail to eazypay and ICICI credit...
                            +3 photos
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                            S
                            sakshi1909
                            Jan 11, 2021
                            Resolved
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                            Resolved

                            UPI Mandate expired but funds still blocked

                            Ipo applied : MRS BECTORS
                            Application method : upi mandate through icici bank
                            Blocked amount : 108000

                            Issue: money is not being released by bank which was blocked for ipo mandate request

                            I have applied for MRS BECTORS ipo and given upi mandate through icici bank. As per the ipo dead lines if the shares are not allocated the money should be released on 5 January 2020 in my case some shares were allocated...
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                            H
                            Hazerra Shaik
                            from Delhi, Delhi
                            Jan 10, 2021
                            Resolved
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                            Resolved

                            I have not applied for Expression debit card. Suddenly I received information about money they have debited from my account. Please cancel the card and refund my amount.
                            Aug 8, 2021
                            Complaint marked as Resolved 
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a5lv ) in the subject line of your email. Our official will assist you.

                            Regards, ICICI Bank Customer Service Team
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                              J
                              Jikks123
                              from Delhi, Delhi
                              Jan 10, 2021
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                              Hi,

                              I am not getting responces from icici for the previous complaints lodged.
                              ICICI Bank customer support has been notified about the posted complaint.
                              Applied the fast tag on Dec -12.. money has debitted from my account 502.

                              I got this acknowlegdent of registration,

                              Dear Customer, Your ICICI Bank FASTag account No. 23748958 has been activated on 12/12/2020 18:20:08

                              I have not received the tag yet and When I try to login or register on site, it says the mobile number is not registered and account is not active.

                              Can I get refund
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                                S
                                srinivasan kt
                                Jan 10, 2021
                                Resolved
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                                Resolved

                                Address: 155,TV KABILAN NAGAR, MC ROAD THANJAVUR

                                AN AMOUNT OF RS : 99/- was deducted from my ICICI account with the name of VSI*WWW GAANA C I didn't authorize this transaction by any means . PLEASE HELP ME TO REMOVE THE AUTODEBIT .
                                +1 photos
                                Aug 8, 2021
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  G
                                  govind petwal
                                  Jan 9, 2021
                                  Resolved
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                                  Resolved

                                  We have received msg from my ICICI bank AC Txn of INR 99.00 done on Acct XXX*** on 09-JAN-21.Info: VSI*WWW ZEE5 .
                                  This type of transaction have been done to me two time . first time I ignore, I think Some charges were cut but This type o[censored]nauthorised transaction is being done from my account every month.
                                  what I do ?
                                  Aug 9, 2021
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jan 10, 2021
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1a4ag) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team   
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