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ICICI Bank Complaints & Reviews

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Updated: Sep 24, 2026
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ICICI Bank reviews & complaints page 285

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K
karunajha
Apr 11, 2021
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Address: 157 New Baradwari JHANIWAS Sakchi Jamshedpur Jharkhand-831001

I purchased onebonds of issue price Rs 5000/- each, under the above series (MMB-08200) allotted to me on 05.10.2000, with face of Rs 10000/- each. (Bondholder No[protected]Certificate Nos 4338 bond holder No[protected]. As the redemption date 05.10.2000 already crossed,
Know me its Status
ICICI Bank customer support has been notified about the posted complaint.
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (049770) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    G
    Guna C
    Apr 11, 2021
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    I have done a wrong transaction in July 12, 2019 and August 8, 2019 of 700, 1000. My account number[protected]. I need refund of my money.
    ICICI Bank customer support has been notified about the posted complaint.
    Dear Customer,

    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1g1jg) in the subject line of your email. Our official will assist you.

    Regards,
    ICICI Bank Customer Service Team  
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      V
      Vinee2711
      Apr 10, 2021
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      Address: Mumbai

      Details- [protected]@gmail.com
      Registered no. [protected].

      I am tired of complaining now, this is my last mail to ICICI bank on clarification on my subsidy amount, when my subsidy is received from GOI, i had opted for adjusting in my Principal loan amount to reduce emi rather reduce emi, why my emi is still being calculated on Principal total amount, i want to know what is the effect of subsidy received.

      and i cannot visit branch due to Covid situation and lockdown in Mumbai, have been complaining about the clarification on emi since few days.

      Kindly help
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      Apr 13, 2021
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
      Apr 14, 2021
      Updated by Vinee2711
      Kindly get this resolved internally, I have not received any call, i have received a mail stating that i will have to visit the branch inspite of informing you guys that i cannot visit the branch especially during these days because of your inconvenience.. The query is my subsidy amount was already adjusted with the principal amount, now on conversion i am still paying my emi on Principal amount why??
      i would request you to give me the email id of Ombudsman grievances so that i can complaint there which will be looked after properly and will be resolved quickly. I really dint have the patience and time as well to write and reply on several mails everytime.
      Kindly get this resolved internally, I have not received any call, i have received a mail stating that i will have to visit the branch inspite of informing you guys that i cannot visit the branch especially during these days because of your inconvenience.. The query is my subsidy amount was already adjusted with the principal amount, now on conversion i am still paying my emi on Principal amount why??
      i would request you to give me the email id of Ombudsman grievances so that i can complaint there which will be looked after properly and will be resolved quickly. I really dint have the patience and time as well to write and reply on several mails everytime.
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        P
        Pavithra_M
        Apr 10, 2021
        Resolved
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        Resolved

        Address: Whitefield, Bangalore

        I am Pavithra, On Feb[protected].00 Rupees has been deducted from my account as "DMC/INR____DP CHGS TILL J
        AN-21"

        I have never activated and used my Demat account till now. There was no prior notice. I haven't received any call from customer for this demat account activation. Without account holder consent you are not supposed to deduct money.

        I need justice and my money back immediately because i am unable to call to the personal banking customer care number, it is not available. Also only for loan request i will get the call from ICICI bank. Why i am registering here complaint is i tried 4 to 5 times to contact customer care none of the given numbers available to reach ICICI bank team.

        My mobile [protected]
        Aug 10, 2021
        Complaint marked as Resolved 
        ICICI Bank customer support has been notified about the posted complaint.
        Verified Support
        Apr 13, 2021
        ICICI Bank Customer Care's response
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (054154) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          I
          iprashantp
          Apr 10, 2021
          Resolved
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          Resolved

          I was supposed to pay my to mutual funds sip on april 8th, 2021 but the auto-debit never happened due to fund insufficient. On 9th april 2021 i received a notification from icici stating that due to insufficient balance ecs could not be processed. I checked with my merchant on this and they have received the required emi amount. But i can see that inr 590 has been debited with the transactions message
          ecsrtnchg 590 debit.
          None of the customer care numbers are working and i am unable to report this issue.
          Aug 10, 2021
          Complaint marked as Resolved 
          ICICI Bank customer support has been notified about the posted complaint.
          Verified Support
          Apr 11, 2021
          ICICI Bank Customer Care's response
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1g1jt) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team  
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            S
            Sandesh Jain
            from Mumbai, Maharashtra
            Apr 9, 2021
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            Bank debited my saving account showing surcharges dt[protected]MCC 4112..

            No explanation nor any intimation..
            ICICI Bank customer support has been notified about the posted complaint.
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045616) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
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              J
              Jayarajug
              Apr 9, 2021
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              There was deduction of 1899 from my account on Feb 15th, 2020 without my consent. And same thing happened again on Apr 9th, 2020. Even though I emailed to ICICI regarding this issue last year, there wasn't any response from them. I need immediate cancellation of this service for which 1899 getting deducted, and also need refund of both these amounts.
              ICICI Bank customer support has been notified about the posted complaint.
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045622) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
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                H
                himant g
                Apr 9, 2021
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                Address: Dr#.3156 Ambha Yelamma Nilaya RPC layout, 13th Main Road, RPC layout Attiguppe bus stop near syndicate bank

                Hello

                Below mentioned transaction could not understadning why it been debited..

                EBA Transaction on ICICI Direct

                Date : 05/04/2021 ( EBA/NSE N 2021062/[protected] ) Rs. 7, 244.96

                Date : 08/04/2021 Amount detected from my account ( EBA/Allocate to Segment/[protected] ) Rs. 6895.04
                ICICI Bank customer support has been notified about the posted complaint.
                Hello sir/Madam,

                I have requested my query still not solved.. can look in to this issues.. from my account money had detected around ( 14, 140 rs ) 1st from the date of 05/04/2021 and second 08/04/2021.

                Kindly resolve assp..

                Thanks,
                Himanth
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                  S
                  Shyamalta
                  Apr 9, 2021
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                  ICICI Bank — Rs-590/- deducted
                  S
                  Shyamalta
                  Apr 5, 2021Apr 1, 2021
                  Mark as Resolved

                  Dear sir ;
                  I have an SIP of ICICI Prudential Technology Direct Plan Growth in Groww mobile app.
                  The April month sip supposed to deducted on 1 st April to 5 th april.
                  But Groww app has informed me on 29 th March that your Sip will be deducted on 30 th march due to some bank holidays up to 5 th april. In case of insufficient balance plenty fees will be charged. Due to insufficient balance its has deducted Rs -590/- ECSRTNCHGS300321-SR[protected]
                  My salary came on 31 st evening.
                  Now how could i maintain my balance with in Very short noticed period. Thats is impossible for me.
                  Kindly arranged to refund Rs-590/- to my account .
                  ICICI Bank customer support has been notified about the posted complaint.
                  Dear Customer,

                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045699) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    S
                    santhoshbo santhu
                    Apr 9, 2021
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                    I would like to bring it to your notice that, the amount of ₹ 999/- has been deducted from my ICICI account and the transaction message says vsi*amazon stan.
                    Without my knowledge happened this transactions please take necessary actions & refund my amount.
                    ICICI Bank customer support has been notified about the posted complaint.
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (045630) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
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                      B
                      Bharat Bhushan 2304
                      Apr 8, 2021
                      Resolved
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                      Resolved

                      Address: House no 2610, Street no 1, Partap colony, 33 Feet Road, Mundian Kalan, Ludhiana 141015

                      Bharat Bhushan

                      I am writing for reversing the dp charges which you all have charged
                      How can u deduct dp charges? How can you open demat account without informing the customer?

                      I had no idea of demat account and how to use them, how you guys open the account? And now you are charging 688 rs.. For just shake of your benefits you guys are opening demat account. Even i dont have have a single details related to demat account.

                      Close the demat account as soon as possible and reverse the unnecessary charges.

                      06/04/2021 dp chgs till feb-2021 dr.510 and 25/03/2021dmc dp chgs till feb-2021 dr.178.33

                      For account no[protected] details please call me on [protected] my registered mobile number.
                      Apr 12, 2022
                      Complaint marked as Resolved 
                      EXCESS CHARGES HAS BEEN REVERSED THANKS A LOT
                      ICICI Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 09, 2021
                      ICICI Bank Customer Care's response
                      Dear Customer,

                      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                      Regards,
                      ICICI Bank Customer Service Team 
                      Apr 11, 2021
                      Updated by Bharat Bhushan 2304
                      Dear ICICI Bank Customer Service Team

                      As I'm account holder of private bank and also bear the high service charges at every level of service provided by bank because of high level of super fast service with zero tolerance level mistake so please reverse the charge which are inadvertently deduct by bank as soon as possible.
                      Since Bank charge high service charges for fast response to account holder so revert back quickly.
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                        M
                        Murugan Kumar
                        Apr 8, 2021
                        Resolved
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                        Resolved

                        I had purchased my Two Wheeler motorcycle ( Ka05 EQ 6308) in 2003. I had taken vehicle loan from ICICI Bank Bangalore. I have cleared all the EMIs. Currently I am not able to find the loan clearance certificate/loan number.
                        As per banking process once emi is cleared it owns responsibility to discharge encumberance to the vehicle. Currently I’m not able to fitness certificate for the vehicle and kept the vehicle in garage. I request team to contact me or send NOC letter at earliest to [protected]@gmail.com
                        Contactable through- [protected]
                        Aug 13, 2021
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 08, 2021
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                        Regards,
                        ICICI Bank Customer Service Team 
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                          V
                          Vinay Tandel
                          Apr 8, 2021
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                          I have emailed to [protected]@icicibank.com on 1st Feb 2021 and enquired the status of the bonds, which I had purchased. I also reminded on 12th Feb 2021 and 24th Feb 2021 about not receiving any response to my email.

                          I am yet to receive the response.
                          ICICI Bank customer support has been notified about the posted complaint.
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (041660) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team   
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                            N
                            Narru wala sandhu
                            Apr 7, 2021
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                            I have account in icici bank..i used to used debit card for fuel transections...and they apply surcharge on it and deduct money from my account
                            ICICI Bank customer support has been notified about the posted complaint.
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (041673) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team   
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                              S
                              srinath jack
                              Apr 7, 2021
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                              Address: #166 behind old post office anderson pet kgf 563113

                              Hi,

                              they have deducted for ECSRTNCHGS050421_SR7410 = 590rs for no reason, can you please sort me out

                              Regards
                              Srinath
                              ICICI Bank customer support has been notified about the posted complaint.
                              Apr 07, 2021
                              Updated by srinath jack
                              HI

                              I had deduction for no reason of rs 590, so please help me with the information

                              Dear Customer,

                              We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                K:)
                                Apr 7, 2021
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                                Address: Prestige Shantiniketan branch

                                I have already cleared all my Emi and also paid my credit card bills. But, The bank has debuted an amount of rs590 from my account. I request you to credit the money back into my account as I have cleared all my emis for the month.
                                ICICI Bank customer support has been notified about the posted complaint.
                                Dear Customer,

                                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (041754) in the subject line of your email. Our official will assist you.

                                Regards,
                                ICICI Bank Customer Service Team
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                                  I
                                  Ishika Translator
                                  from Hyderabad, Telangana
                                  Apr 7, 2021
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                                  Without my concern 1899 INR was debited from my account.
                                  This is not expected with ICICI bank.
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (044284) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
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                                    A
                                    Aravind kathula
                                    Apr 7, 2021
                                    Resolved
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                                    Resolved

                                    Without intimation amount was debited in my account in the name of nach~ad~rtn~charg- tvs this was happening many times
                                    Before emi of every month this was never happened to me like this in recent times from 3 months onwards this was happening by this issue my was emi bounce and again I have to pay bounce charges wtf is going for not only me many complaints are there about these same problem no one didn't get any response is this scam by icici
                                    If we have to pay any chrges official u can tell what this charges for but unofficially without intimation debiting in my account is not fair u r loosing the trust what i made on icic bank
                                    Please respond ASAP
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 08, 2021
                                    ICICI Bank Customer Care's response
                                    Dear Customer,

                                    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      D
                                      Dkjadoun
                                      Apr 6, 2021
                                      Resolved
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                                      Resolved

                                      Address: HN 43, GALI NO. 4C, KRISHNA VIHAR MANSAROVER PARK, LAL KUAN

                                      Dear sir/madam,
                                      I am icici prulife insurance policy holder and policy name is
                                      iprotect and the policy number is 40879061. I am running this policy from 10 June 2019 to till date. In december 2019 I received a call from ICICI, Kavya Mehra(RM) & Sumit(NPCI), Contact number is [protected], [protected]. She told me that my policy agent did apply the cheque regarding payment. So she did ask me, whether I agree or not.I told her, i never talk to an agent after getting the policy. After that, she told me that she will cancel the cancel the request of agent. she will transfer the agent code with my policy. She told me the process of agent code transfer as per IRDA rules and regulation. After that she demand the some document from me by whatsapp like as aadhar card, PAN card, photo. As per her instruction agent code money transfer time was 30 march 2020. But it was increasing time to time and till now i did't get any payment. I has been running 7 policy as per her/him instruction but till now payment is not received. Every time i get the new thing/pendency from her/him side during payment time. So please help to me cancel the all policy and receive the my payment. Till now 14 months has been passed instead of 90 days but i did't get my investment return. So please take the action.
                                      Complain number : ICICI_1118921/IN
                                      Aug 9, 2021
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fp0d) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        Atul Wagh
                                        Apr 6, 2021
                                        Resolved
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                                        Resolved

                                        Address: Pune

                                        Hello,

                                        Even my ICICI account they have Deducted 2950.00 Rs. with transaction remark.
                                        1.NACH_AD_RTN _CHRG~Of Bnk BFLf~18MAR21~5a3aefe~4020C - 590:00 Rs.
                                        2.NACH_AD_RTN _CHRG~Of Bnk BFLf~06FEB21~3540958~4020C - 590:00 Rs.
                                        3.NACH_AD_RTN _CHRG~Of Bnk BFLf~05FEB21~3bda6d8~4020C - 590:00 Rs.
                                        4.NACH_AD_RTN _CHRG~Of Bnk BFLf~03FEB21~45a5997~4020C - 590:00 Rs.
                                        5.NACH_AD_RTN _CHRG~Of Bnk BFLf~02FEB21~599210f~4020C - 590:00 Rs.

                                        I have talked to bajaj customer care, they said they have received payment on time no bounce ICICI told my EMI is bounce something.

                                        Please Clarify this ASAP.

                                        Regards,
                                        Atul Wagh
                                        Aug 7, 2021
                                        Complaint marked as Resolved 
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 06, 2021
                                        ICICI Bank Customer Care's response
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a1fp0x) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
                                        Please help how to solve your problem. Same issue with me
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